ThousandEyes Reviews & Product Details

I used ThousandEyes to find problems fast. it helps me see exactly where the internet or a website is breaking, which helps me find the problem in minutes instead of hours. It really assists my team; when my students or staff have trouble connecting to our network, I can identify the exact spot where the trouble is and fix it right away. I like that it uses simple maps and charts to show me the internet, so I don't have to look at boring code or long lists of numbers to understand where the problem is. I really enjoy how easy it is to share what I find with others, as I can send a simple link to my team or a provider to show them exactly what is wrong, so we can work together to fix it faster. I use it with tools like Slack or Microsoft Teams, and ThousandEyes sends a message directly to our chat group when something breaks, so the whole team knows about the problem instantly. We switched to ThousandEyes from SolarWinds because it is much easier to understand and better at showing us what is happening outside our own office, especially with cloud services. Review collected by and hosted on G2.com.

Sometimes the tool feels a bit complicated because there are so many features. It took me a while to learn where everything is. I wish the initial setup and learning process were a little simpler for new users. Review collected by and hosted on G2.com.

ThousandEyes offers additional visibility into network hops when executing synthetic tests. This is a feature not available in many mainstream enterprise observability tools. Review collected by and hosted on G2.com.

Some of the configuration and metric screens are not very intuitive. Review collected by and hosted on G2.com.

The tool offers detailed analytics and performance metrics across WAN links, providing in-depth insights into latency, packet loss, and jitter. This data is crucial for diagnosing network problems and improving overall performance Review collected by and hosted on G2.com.

The platform could improve by offering deeper traffic insights specifically related to applications. Detailed analytics on application-level traffic would help in better understanding and managing network resources Review collected by and hosted on G2.com.

ThousandEyes is not merely a network monitoring tool; it's a visionary solution that provides unprecedented visibility into the intricacies of the Internet. By enabling users to track the journey of their digital services from end to end, it transcends traditional monitoring boundaries, offering insights into the complex web of networks that constitute the Internet. Review collected by and hosted on G2.com.

There is nothing as of now. I will share for sure if something comes up. Review collected by and hosted on G2.com.

The data and insight you see when monitoring your network and application availability using Thousand Eyes is truly unbelievable. As its agents are embedded into the network just like a client, the view is from the client's perspective. Review collected by and hosted on G2.com.

The price is a little higher compared to other tools, and working out how many units you need to perform the tests you want can be a little confusing if you haven't dabbled with the product beforehand. Review collected by and hosted on G2.com.

ThousandEyes has been very useful to identify network issues. It gives a complete overview concerning the path that the traffic takes through the service provider infrastructure. Review collected by and hosted on G2.com.

UI seems dated and is not user friendly. Everything seems congested at times and its easy to get lost in between pages without any training. Review collected by and hosted on G2.com.

Great network monitoring tool with each node monitor with somthly manner.overview dashboard look is cool. Review collected by and hosted on G2.com.

It's a bit pricey compared to other solutions.

Licensinv model needs to be updates to provide more flexibility. Review collected by and hosted on G2.com.

It's efficiency and flexibility to analyzes the performance of local and wide area networks. Review collected by and hosted on G2.com.

No cons that I can add here for the time being. Review collected by and hosted on G2.com.

The fast customer service on our data storage makes me chose thousand eyes. Review collected by and hosted on G2.com.

Less capability to handle data storage as compared to Amazon AWS. Review collected by and hosted on G2.com.

The dashboard micro access and granular data views are useful in troubleshooting the problem to the last bit Review collected by and hosted on G2.com.

Themes can be used for user who would want a darker view Review collected by and hosted on G2.com.