ThousandEyes

ThousandEyes

4.5
(13)

Performance Management for the Cloud Era

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Showing 13 ThousandEyes reviews
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ThousandEyes review by Paul (Pawel) S.
Paul (Pawel) S.
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"Quality of Experience monitoring no.1 "

What do you like best?

TL;DR: Ease of use, nice webUI, very good performance, reporting and integration features

Very easy to set up, webUI is clear to understand without even reaching to help or support. Help docs are also clear and easy to read. Very good blogs introducing the use cases (and giving new ideas how to use this piece in your environment).

Reporting section is very good and highly customizeable. I also like possibility to just use the data via API and create my own stats and reports.

Best ever path visualization (hop-by hop multipoint tracaroute-like visualization of paths taken), great BGP peering overview, very good DNS visibility and health analysis, and many more...

Very good integration features help building very good alerting solutions.

What do you dislike?

The two things I don't quite like, however understand why that is so, is the auto-scaling of all the plots that does not concern bottom to be zero and BGP routing analysis interval that is fixed to 15 minutes

Recommendations to others considering the product

Highly recommended. Please visit their website and learn more. It really benefits global business with high customer requirements.

What business problems are you solving with the product? What benefits have you realized?

Awesome Internet delivered products visibility from diferent regions of the Internet, helping to fill out black hole of Internet in regards to any incidents or performance issues + internal infrastructure monitoring with Enterprise Agents + cloud monitoring

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ThousandEyes review by Piyush M.
Piyush M.
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"Smart Connected Experience "

What do you like best?

I like that I am able to pinpoint network problems faster and it increases my connectivity with the end user. Further the easy of using of this product is also something which makes you implement it faster

What do you dislike?

It would been great if it can also provide customized action items after pointing issues

Recommendations to others considering the product

This tool is very helpful if you want to proactively address the issues before it starts creating problems for the end customers. The user interface of this tool is very good and you can rapidly onboard a lot of your employees in using this tool

What business problems are you solving with the product? What benefits have you realized?

I am using it for SAAS and VoIP monitoring

What Network Monitoring solution do you use?

Thanks for letting us know!
ThousandEyes review by Administrator
Administrator
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"One of the most external monitoring tools out there"

What do you like best?

Ability to monitor from almost any place on the globe.

Ability to setup your own internal monitor which you can use to monitor internal services like DNS, packet loss & even throughput.

And kudos to their great support who are very responsive. The ability to chat with them is great as well.

What do you dislike?

Cost is sometimes on the expensive side especially when you want to start monitoring from multiple places, the units go up very quickly.

The documentation can be improved. However, its not a show stopper since their excellent support address most of your problems right away.

Recommendations to others considering the product

Make sure you purchase some Enterprise Agents (Internal Agents) so you can monitor your organization internally. The internal agents provide many options including DNS, TCP and packet loss monitoring.

What business problems are you solving with the product? What benefits have you realized?

We have been monitoring our BGP infrastructure very extensively. BGP monitoring provides the best visibility for us and help us to identify & troubleshoot complex problems which are outside of our administrative domain and we had 0 visibility in there.

The other valuable thing is their Enterprise agents which have saves our life many times by identifying dns or link issues.

ThousandEyes review by Administrator in Medical Practice
Administrator in Medical Practice
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"wonderful"

What do you like best?

ThousandEyes has been the best carrier move I have made. The technology is exciting, and fills a huge gap in the market. The day-to-day work is enjoyable and fulfilling. The entire team is amazing, and my immediate team is a collection of intelligent and fun individuals that make going to work everyday a pleasant and fun experience. I really cannot say enough about how positive my experience has been.

What do you dislike?

There really are not any cons I can think of. ThousandEyes as a whole has met my needs as an employee.

Recommendations to others considering the product

If you work for ThousandEyes you have an amazing opportunity to contribute to something big. Keep up the good work. We are all working to accomplish the same goal, and fully support the vision

What business problems are you solving with the product? What benefits have you realized?

From a business perspective, the management team has a clear vision as to where they want to go and they are making progress in that direction.

ThousandEyes review by Joe B.
Joe B.
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"Excellent Tool for Monitoring Global Events"

What do you like best?

The ease in setting up an enterprise agent anywhere in my environment, and granularity in the data you receive from a test.

What do you dislike?

I would like to see more info windows available for all the different options you can pick from when creating things like tests, creating reports, and setting up dashboards.

What business problems are you solving with the product? What benefits have you realized?

We are in a hybrid cloud solution right now, and this product gives us network visibility into both the cloud and datacenter when network issues come up and we need it.

ThousandEyes review by Ricardo Wagner S.
Ricardo Wagner S.
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"Expanded my view of the network - end to end"

What do you like best?

Ease of troubleshooting. • Direct and deduced metrics and network path visualizations based on information obtained point of view of end-user. Alerting based on single or multiple conditions from single or multiple agents from my company or multiple other companies (for flows to a common internet SaaS).

What do you dislike?

Limited number of endpoint agents. Does not provide: path visualization using internal names for links and routers; Visibility to devices in the path which do not have an IP (layer 3) instance along the path, typically switches; Specific device failure identification, i.e., the router’s CPU is over-utilized, the NIC’s link rate is misconfigured.

What business problems are you solving with the product? What benefits have you realized?

Various connectivity issues and troubleshooting application alerts. Speed in identifying problems and proactive alerts.

ThousandEyes review by Sol C.
Sol C.
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"ThousandEyes"

What do you like best?

It is ideal for monitoring network infrastructure, this tool analyzes local networks and wan networks, vpn links, traffic analysis, you can also configure alarms that detect variations in the network and can cause failures

What do you dislike?

The costs are high, but it is an investment that in the short term demonstrates its value in the corporation since it helps in the support and troubleshooting part

Recommendations to others considering the product

Use it

What business problems are you solving with the product? What benefits have you realized?

We provide integration solutions in network implementation and we install this software for a correct monitoring, management and fault diagnosis.

ThousandEyes review by Zlatko A.
Zlatko A.
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"Up to date with tech trends"

What do you like best?

Wide range of monitoring areas covered. Modern technology trends followed. End user experience monitoring.

What do you dislike?

Not so easy for newcomers to get around.

What business problems are you solving with the product? What benefits have you realized?

Interoperability with our ticketing system. Monitoring all the different CIs that we need.

ThousandEyes review by User
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"Awesome experience and great features."

What do you like best?

Thousand Eyes made a great impact on my company business. It has features like cloud-ready, enterprise network monitoring that goes beyond traditional network management and enables the user to view end-to-end across all of the networks and services. It helped to increase network performance and monitor network traffic. Features like DNS monitoring, DDOS monitoring, ISP monitoring, CDN monitoring etc

What do you dislike?

ICMP traffic is often rate-limited. When ICMP-based probing is needed.ICMP probes can be routed differently than TCP traffic

Recommendations to others considering the product

Highly Recommended

What business problems are you solving with the product? What benefits have you realized?

Networking and monitoring.

ThousandEyes review by Peter J.
Peter J.
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"Monitoring FTP bandwidth from multiple geo-locations"

What do you like best?

The connection path from source to target.

What do you dislike?

I don't have anything to dislike about this product.

What business problems are you solving with the product? What benefits have you realized?

FTP status from multiple location.

ThousandEyes review by Administrator
Administrator
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"Simply outperforms in every aspect"

What do you like best?

ThousandEyes provided my company with a solution that could report on external health as well as first mile and last mile performance.

What do you dislike?

Cost but it's worth it, the startup can be a bit difficult.

What business problems are you solving with the product? What benefits have you realized?

We reduced the impact of performance related outages.

ThousandEyes review by Internal Consultant
Internal Consultant
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"A truly powerful tool for professionals"

What do you like best?

Wide coverage of cloud agents all over the world (including China!).

What do you dislike?

It would be great if the UI would be a bit more helpful in discovering configuration problems.

What business problems are you solving with the product? What benefits have you realized?

We are monitoring our web application performance from cloud agents worldwide.

ThousandEyes review by User in Information Technology and Services
User in Information Technology and Services
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content

"TE Review"

What do you like best?

The number of agents available to test from different locations

What do you dislike?

documentation that clearly explains features

Recommendations to others considering the product

yes

What business problems are you solving with the product? What benefits have you realized?

Application availability. Able to identify the problems well ahead.

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