--- title: BugHerd Reviews meta_title: 'BugHerd Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how BugHerd works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 206 scale: '5' date_modified: '2026-07-02' parent_category: name: DevOps url: https://www.g2.com/categories/devops --- # BugHerd Reviews **Vendor:** BugHerd **Category:** [Bug Tracking Software](https://www.g2.com/categories/bug-tracking) **Average Rating:** 4.7/5.0 **Total Reviews:** 206 ## About BugHerd BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's a simple tool for clients to use without requiring them to create accounts or log in. BugHerd website feedback & bug reporting tool is ideal for teams that build websites, including:  - Agencies - Web Developers - Web Designers - Project Managers - QA/UA Testers - Marketing Professionals - Content Creators One of the key differences between BugHerd and other platforms is that users pin their comments directly on live webpages. This makes it easy to show exactly where feedback or issues are. This is a huge benefit when collecting feedback from multiple clients or stakeholders as they can see the feedback that's already been given and avoid duplication. All feedback automatically comes with a screenshot and technical details such as browser, URL, operating system, etc; and each comment is transformed into a trackable task on an inbuilt Kanban board, enabling teams to prioritize and resolve issues efficiently. BugHerd also has deep two-way integrations with all project management tools such as ClickUp, monday.com, Asana, Trello, Jira, and more; as well as supporting integrations with collaboration tools like Slack & Microsoft Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. This allows teams to manage their workflow without disruption, ensuring that feedback is incorporated into existing processes. By centralizing feedback and task management, BugHerd not only improves team efficiency but also contributes to higher client satisfaction, as clients see their suggestions implemented in a timely manner. Effortless feedback. Happier clients. Better websites. Get started in minutes, with a free trial today or book a 1:1 demo. https://bugherd.com ## BugHerd Pros & Cons **What users like:** - Users appreciate the **ease of use** of BugHerd, finding it efficient for seamless project management and communication. (33 reviews) - Users value the **clear client feedback system** of BugHerd, streamlining communication and enhancing project efficiency. (16 reviews) - Users value the **streamlined team collaboration** offered by BugHerd, enhancing communication and project tracking effortlessly. (16 reviews) - Users value the **centralized feedback system** of BugHerd, enhancing task management and improving project efficiency across teams. (13 reviews) - Users appreciate the **efficiency** of BugHerd, streamlining feedback and project management for faster, clearer communication. (12 reviews) - Users rave about BugHerd's **amazing and responsive customer support** , enhancing their overall experience and project efficiency. (11 reviews) - Simple (10 reviews) - Teamwork (10 reviews) - Easy Setup (9 reviews) - Intuitive (8 reviews) **What users dislike:** - Users note **missing features** like support for larger attachments and enhanced reporting tools, impacting overall effectiveness. (6 reviews) - Users report **software bugs** in BugHerd that can hinder functionality and require manual clarifications for effective use. (4 reviews) - Users face **bug management challenges** like screenshot issues and extension breakdowns, complicating the overall experience. (3 reviews) - Users find **complex usability** a challenge for clients unfamiliar with technology, despite the tool's overall effectiveness. (3 reviews) - Users are frustrated by the **lack of tools** in BugHerd, hindering functionality and efficient feedback sharing. (3 reviews) - Users note a **challenging learning curve** for non-technical staff, impacting initial onboarding and usability. (3 reviews) - Limited Functionality (3 reviews) - Cluttered Interface (2 reviews) - Difficult Setup (2 reviews) - Filtering Issues (2 reviews) ## BugHerd Discussions - [What are website Bugs?](https://www.g2.com/discussions/what-are-website-bugs) - 1 comment - [How do you add a new bug to BugHerd?](https://www.g2.com/discussions/how-do-you-add-a-new-bug-to-bugherd) - 1 comment - [How do you use a BugHerd?](https://www.g2.com/discussions/how-do-you-use-a-bugherd) - 3 comments - [What is BugHerd?](https://www.g2.com/discussions/what-is-bugherd) - 1 comment - [View BugHerd pricing details and edition comparison](https://www.g2.com/products/bugherd/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-07-06+09%3A40%3A13+-0500&secure%5Bsession_id%5D=c84c7e93-5468-4f3c-8c45-b007954d0c5a&secure%5Btoken%5D=f51139820001613f24b7b1b6a8d28954102564a95956b29be6116ad37051b4df&format=llm_user) ## BugHerd Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - [Drupal](https://www.g2.com/products/ibby-drupal/reviews) - [Fullstory](https://www.g2.com/products/fullstory/reviews) - [GitHub](https://www.g2.com/products/github/reviews) - [Harvest](https://www.g2.com/products/harvest/reviews) - [Integrately](https://www.g2.com/products/integrately/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Linear](https://www.g2.com/products/linear/reviews) - [LogRocket](https://www.g2.com/products/logrocket/reviews) - [Make](https://www.g2.com/products/make/reviews) - [Productive](https://www.g2.com/products/productive/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [TeamBoard for Monday.com](https://www.g2.com/products/teamboard-for-monday-com/reviews) - [TeamWork](https://www.g2.com/products/teamwork-2025-01-31/reviews) - [Trello](https://www.g2.com/products/trello/reviews) - [Webhooks.io](https://www.g2.com/products/webhooks-io/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## BugHerd Features **Bug Reporting** - User Reports & Feedback - Tester Reports & Feedback - Team Reports & Comments **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Bug Monitoring** - Bug History - Data Retention **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Agentic AI - Bug Tracking** - Adaptive Learning - Natural Language Interaction - Proactive Assistance **System Management** - Security - System Monitoring ## Top BugHerd Alternatives - [Usersnap](https://www.g2.com/products/usersnap/reviews) - 4.5/5.0 (89 reviews) - [Userback](https://www.g2.com/products/userback/reviews) - 4.7/5.0 (279 reviews) - [Jira](https://www.g2.com/products/jira/reviews) - 4.3/5.0 (7,519 reviews)