BugHerd Features

Give users in-app method of reporting bugs and leaving general performance feedback.

Give testers in-app method of reporting bugs and leaving general performance feedback.

Give team members method of reporting bugs and leaving comments on bug status.

Track history of bug status by application version, date, etc.

Store bug tracking data for an appropriate and useful amount of time.

Assign issues and tasks based on availability or required skills

Arrange tasks based on the level of priority or urgency

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Track, manage, or resolve user requests and IT incidents/issues

Track the status over time for a request, process, asset, or transaction

Reporting on how each user, task or process has advanced since its initiation

Create, design and manage workflows for repetitive tasks

Record and follow the progress of every issue

Configure existing workflows to meet your organization's needs

Provides a channel for team members to share media files, communicate, and work together

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Customize data fields to support various needs and use cases

The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.

Receive system updates as soon as any changes are made

Allow users to access multiple services after entering their login credentials once

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create, manage and track all task activities and progression

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to handle several projects simultaneously

Attach digital tags to documents and assets for identification, search, or monitoring purposes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Identify and respond to unexpected problems or failures (ie. "negative events")

The creation of a bug/issue ticket, submitted by a team member, customer or end user

Monitor and track bugs and issues in the system.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Leave comments and notes on documents for others to view

An @mention is a way to tag or notify a specific person about a message/post

Set up connections to third-party platforms to improve business processes

Pre-designed layouts that can be customized to match preferences and requirements

Track the status and progress of tasks

Notifications that are delivered to users as soon as an event occurs

Define levels of authorization for access to specific files or systems