BugHerd Reviews & Product Details

The best thing about Bugherd is the Image capture review with all annotations. This helps my team to easily navigate to that particular page, saving plenty time. 2nd is integration with different tools which helps us to manage the notifications and data collection for reporting.

I do appreciate the customer support that i have received over the years which is fantastic and quick. I even had opportunity to connect with the CEO as well. Review collected by and hosted on G2.com.

I think improvements can be made to Bug herd aesthetics to make it user attractive. I personally would like to have the summary dashboard for all projects and can track or monitor status of each of them.

As of now structure is applicable for kanban view, can we explore to have a different view. Like timeline view or road map view etc. Review collected by and hosted on G2.com.

The streamlined communication between my team members, designers and clients has proven to be extremely useful. The digest report emails that automatically get sent out help a lot with keeping track of multiple projects at a glance without having to sift through hundreds of emails. I always have BugHer open in at least a few tabs (for different projects). I cant really imagine not using it Review collected by and hosted on G2.com.

I honestly struggle to find issues with bugherd at this point. Over the years I've made a lot of feature requests and pointed out bugs (ironic I know). The BugHerd team has always been responsive and has actually implemented a lot of the features I have asked for. Review collected by and hosted on G2.com.

The ability to tag directly on the page. Before we were taking screenshots and explaining the issue in text to explain where and what the issue was. Being able to directly tag on the page is a game changer. Review collected by and hosted on G2.com.

There is nothing we dislike at present to be honest Review collected by and hosted on G2.com.

I appreciate how simple it is to provide feedback to the development team for our project. This feature has made communication much smoother for both myself and my team. Not having to rely on back-and-forth emails has saved us an incredible amount of time. Review collected by and hosted on G2.com.

I find that switching between projects can be a bit cumbersome, as each one is treated as a separate website design project. It would be more convenient if everything were accessible in a single location. Perhaps this is due to the way the project manager has set things up, or maybe it's a misunderstanding on my part, but having everything together would definitely be helpful. Review collected by and hosted on G2.com.

The UX of it is. very thought through. Easy to get the team up and running with it and its professional vs the google sheets we where using Review collected by and hosted on G2.com.

A few nitpicky things. Notifications could be slicker but we feel we may only have scratched the surface of what we can do with it Review collected by and hosted on G2.com.

I think the widget was pretty cool. I like that I could just copy the scripts and drag it into any site that I was developing. The initial setup was quite straightforward. Review collected by and hosted on G2.com.

I frequently couldn't get the widget to load on-site in the way that I wanted to. It was unclear if my clients had been logged into BugHerd in order to get it to work, and that's not what I was looking for. It wasn't as seamless as I wanted it to be. Review collected by and hosted on G2.com.

It's the easiest way to receive feedback from clients and assign tasks. Review collected by and hosted on G2.com.

That it doesn't work properly with Chrome. Review collected by and hosted on G2.com.

I like how BugHerd collates feedback in one place with details on device, screen size, and browser, along with screenshots. This cuts down the back and forth via email or other communication channels. Additionally, the initial setup of BugHerd was quite easy. Review collected by and hosted on G2.com.

The mobile website is clunky and hard to use. It's buggy and not a good user experience. Review collected by and hosted on G2.com.

It makes it easy for my clients to leave reviews on live sites, which I am increasingly delivering instead of figma files. Review collected by and hosted on G2.com.

The UI has a learning curve. It's not easy to mark annotations as completed, just as an example. But at the price point, it's very feature rich and that's why I'm here. Review collected by and hosted on G2.com.

It's so easy to use! I like that you can add feedback that relates to a specific block on a page, rather than having to describe the issue and add a screenshot of the page etc. Review collected by and hosted on G2.com.

I'd love to be able to reply to comments, and upload screenshots within comments. Review collected by and hosted on G2.com.