BugHerd Reviews & Product Details

I love the efficiency and simplicity of BugHerd. It helps reviewing a website very easy and makes it very easy to provide very detailed feedback on specific elements and specific sections. It's very clean and very organized. I value the annotations by being able to select specific sections and elements and providing the clear feedback because it makes it much simpler than trying to explain to the designer what changes you want. Review collected by and hosted on G2.com.

I don't dislike anything about BugHerd. I think it's fantastic so far. Review collected by and hosted on G2.com.

What I like best about BugHerd is how it centralizes feedback from multiple teams—IT, front-end dev, UX, web strategy, and content authors—making it easy to track, assign, and resolve tasks. The kanban board is especially helpful for staying organized and seeing who is handling what at a glance. Review collected by and hosted on G2.com.

BugHerd works really well for organizing feedback, but it can sometimes feel a bit cluttered when a project has a lot of tasks. Adding a few more filtering or sorting options would make it much easier to manage larger projects and keep everything organized. Review collected by and hosted on G2.com.

I am not aware of any other application on the market as good as BugHerd. It's flexible in the sense that I don't only use it for website feedback but for product catalogues too. Collaborating on product catalogues has been much easier to manage with BugHerd. Review collected by and hosted on G2.com.

I need to contact support to change user's permission levels and screenshots don't save into the feedback if cookies are rejected. Review collected by and hosted on G2.com.

I love how bugherd has cut down on the seemingly never ending emails with clients. Implementing Bugherd has been a GAME CHANGER! It simplifies the web dev and design approval process! Review collected by and hosted on G2.com.

Unfortunatley, when pins are placed on buttons, and a page has multiple similarly styled / titled buttons. Bugherd will jump around or the pin will tag the wrong area. The screenshot capture helps fix this, but can be troublesome. Review collected by and hosted on G2.com.

I like that BugHerd is a very comprehensive tool, especially for project management. It helps me a lot to visualize the entire project. I also appreciate how it allows coordinating all teams in a complex web development, creating tasks in real-time, leaving tags for modifications, and providing complete visibility of the project's progress. Having tasks prioritized with a backlog, to do, doing, and done, in addition to the tag flows, makes it easy for me to organize quickly and efficiently with searches. Review collected by and hosted on G2.com.

Well, one could improve by imputing hours or one could estimate. Review collected by and hosted on G2.com.

BugHerd makes the feedback process between clients and developers much simpler. Being able to leave comments directly on the website was a real game changer for our team. It’s also great having one centralized, intuitive tool where we can capture, organize, and track feedback in one place. Review collected by and hosted on G2.com.

It would be nice if clients got a few suggestions or prompts when leaving feedback. I also think a minimum character requirement could be helpful, so the feedback is a bit more detailed. Review collected by and hosted on G2.com.

The team experience using BugHerd for a website project was incredibly seamless. Before using BugHerd, we often felt inundated with QA and spreadsheets and overlapping feedback, but the group/collective experience using one tool like this made all the difference in the world for our QA process. Review collected by and hosted on G2.com.

While BugHerd is geared towards desktop QA, mobile QA still must be done. If there was a mobile equivalent, I would never use anything else. Review collected by and hosted on G2.com.

How easy it is to distribute the share link to a client who can then easily share amongst their entire team. Review collected by and hosted on G2.com.

Only thing I can think of would be to change settings across multiple projects all at once Review collected by and hosted on G2.com.

I love how easy and efficient BugHerd is to use. I literally task my items I need completed, I then receive an email it's been done and that's it. I couldnt ask for a better system. Review collected by and hosted on G2.com.

There is nothing that I dislike about this system. Its very efficent and I have not had an issues Review collected by and hosted on G2.com.

It's so much easier to QA a website with visual markers and kanban functionality as opposed to a spreadsheet. I love that it automatically grabs a screenshot, records the URL, device info, and allows for comments and conversations about the item in question. It really saves time and makes the process easy. Getting it set up on a site is quick with the Wordpress plugin and inviting clients to provide feedback in Bugherd makes for a professional customer experience. Review collected by and hosted on G2.com.

It would be nice to add my branding in on the lower level plans. Review collected by and hosted on G2.com.