BugHerd Reviews & Product Details

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. It's a simple tool for clients to use without requiring them to create accounts or log in. BugHerd website feedback & bug reporting tool is ideal for teams that build websites, including: - Agencies - Web Developers - Web Designers - Project Managers - QA/UA Testers - Marketing Professionals - Content Creators One of the key differences between BugHerd and other platforms is that users pin their comments directly on live webpages. This makes it easy to show exactly where feedback or issues are. This is a huge benefit when collecting feedback from multiple clients or stakeholders as they can see the feedback that's already been given and avoid duplication. All feedback automatically comes with a screenshot and technical details such as browser, URL, operating system, etc; and each comment is transformed into a trackable task on an inbuilt Kanban board, enabling teams to prioritize and resolve issues efficiently. BugHerd also has deep two-way integrations with all project management tools such as ClickUp, monday.com, Asana, Trello, Jira, and more; as well as supporting integrations with collaboration tools like Slack & Microsoft Teams, and developer tools like GitHub. BugHerd also has a fully featured API and Webhook support enabling custom integrations with any application. This allows teams to manage their workflow without disruption, ensuring that feedback is incorporated into existing processes. By centralizing feedback and task management, BugHerd not only improves team efficiency but also contributes to higher client satisfaction, as clients see their suggestions implemented in a timely manner. Effortless feedback. Happier clients. Better websites. Get started in minutes, with a free trial today or book a 1:1 demo. https://bugherd.com

Product Website

Seller

BugHerd

Languages Supported

English

Product Description

BugHerd turns website feedback into clear, consistent tasks with all of the data you need to get the job done fast.

Overview by

Merrin Hughes

Discussions

BugHerd Community

Pricing

Pricing provided by BugHerd.

Standard

$50.00

Per Month

View More Pricing Information

BugHerd Integrations

(18)

Verified by BugHerd

BugHerd Media

BugHerd Demo - With BugHerd, clients simply point, click and comment

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

BugHerd Demo - BugHerd grabs a screenshot and saves technical details

With every piece of feedback, BugHerd automatically grabs a screenshot and saves technical details. No more chasing down browser versions, screen resolutions, and device details. Every client comment comes with all the information you need, captured automatically.

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a project management tool? Send tasks there with one click.

BugHerd Demo - There's a better way to collect website feedback

With BugHerd, clients point, click, and comment directly on a web page—no more guessing where feedback applies as all feedback is in context. - Feedback is pinned to the exact page element - Screenshots and technical details captured automatically - Every comment becomes a trackable task Ma...

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

Get started in minutes, with a free trial.

How Pixelstorm uses BugHerd to meet website project deadlines & improve customer satisfaction

How Pixelstorm uses BugHerd to keep clients happy during website development projects.

BugHerd will transform the way you get website feedback from your clients and they will love it!

How BugHerd helps digital agency, Pixelstorm, secure repeat business.

BugHerd Reviews (172)

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Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/23/2025

"Much easier than email and spreadsheets!"

5/5

What do you like best about BugHerd?

I love how BudHerd allows me to log my bugs in real time, but it allows the developer to fix at their own pace.

It's way better than emailing back and forth with screenshots.

It's way better than using a spreadsheet.

It just makes sense, and it was easy to learn. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I wish I could more easily tell which tasks were complete, or see them organized in some way.

I would also love the bug log to be able to minimize so that if I'm copying and pasting text from the page, I don't have to close it out and start over. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Thanks for taking the time to write us a review; we really appreciate it. It's great to hear that you have such positive feedback about BugHerd - it's definitely so much better than using emails and spreadsheets for collecting feedback!

With regards to managing tasks, I've included here a link to a Help doc that might be able to help you with their organization. But if not, please reach out to our Support team who I'm sure can assist you - support@bugherd.com

Thanks again for your feedback!

Regards

Marina.

See how BugHerd improved

Brian V.

Managing Member

Small-Business (50 or fewer emp.)

5/22/2025

"Invaluable tool for website design feedback and content edits"

4.5/5

What do you like best about BugHerd?

I have tested several similar services and found all of them lacking in critical ways. BugHerd works incredibly well for our small team of developers and content managers. We deploy the software on all of our WordPress sites and it allows our clients to quickly supply feedback and submit change requests.

I reached out to support to help resolve some layout issues in various WordPress themes and builders and they have been very responsive. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There is a bit of a learning curve and some improvements that could make the modal that overlays the site a bit easier to use. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Brian

Thanks for taking the time to write us a review - it's much appreciated! We are really pleased to hear about how easy it is for your clients to provide feedback, and also your positive comments about our Support Team. I'll be sure to let them know.

Our Product Team is continuously looking at ways to improve the onboarding for BugHerd to make the learning curve as quick as possible so stay tuned for updates.

Thanks again!

Regards

Marina.

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

10/14/2025

"Easy Installation and Quick Setup"

4.5/5

What do you like best about BugHerd?

Easy install and quick to implement. As a marketer within an organization, I appreciated this ease. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I've run into a tiny issue with logging a bug within a nav dropdown, but this can still be done by recording a screenshare within the extension. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

edit

Hi! Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback and I have passed on your comment about the nav dropdown to our product team.

Regards

Marina D.

Holly L.

B2B Marketing Consultant & Agency Founder

Small-Business (50 or fewer emp.)

10/28/2025

"Pinpoint Feedback Makes Website Reviews Effortless"

4/5

What do you like best about BugHerd?

I love that I can refer to the exact point on the website the feedback applies to. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I would like the pins placed on the webpage to be moveable. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

edit

Hi! Thank you for taking the time to leave a review of BugHerd. We really appreciate the feedback and I have passed on your comments about the movable pins to our Product team.

Regards

Marina D.

Marketing Manager @BugHerd

Welton b.

Implementations specialist II

Mid-Market (51-1000 emp.)

5/15/2024

"Reduces paperwork and is great collaboration tool for people reviewing your work and designs"

5/5

What do you like best about BugHerd?

What I like most about bug her is the ability to collaborate with clients and have all of that documentation and one place for them to see as it goes through our workflow process Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

Don't have too many complaints as it so noncompany and they're always coming up with new and exciting things Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

edit

Thanks for taking the time to leave us such a great review Welton. Really appreciate hearing how BugHerd helps eliminate multiple feedback sources to save you time when making edits.

Cheers,

Merrin

Verified User in Luxury Goods & Jewelry

Small-Business (50 or fewer emp.)

10/24/2025

"Effortless Client Collaboration, Needs Better Integration"

4/5

What do you like best about BugHerd?

The ability to have the client send work and feedback without interruptions. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I think it would be best if it integrated with other project management software Review collected by and hosted on G2.com.

Kristy N.

Owner

Small-Business (50 or fewer emp.)

5/21/2025

"Wonderful Program"

5/5

What do you like best about BugHerd?

I love how easy and efficient BugHerd is to use. I literally task my items I need completed, I then receive an email it's been done and that's it. I couldnt ask for a better system. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There is nothing that I dislike about this system. Review collected by and hosted on G2.com.

Response from Marina Domoney of BugHerd

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Hi Kristy

Thanks for taking the time to write us a review - we really appreciate it! It's great to hear about how easy and efficient you find BugHerd. That's what we strive for and our web dev team works hard to continue making it even easier.

Regards

Marina.

Verified User in E-Learning

Enterprise (> 1000 emp.)

5/12/2023

"Very useful and timesaving tool for design/development teams with internal and external reviewers."

5/5

What do you like best about BugHerd?

Super easy to use. Intuitive for users with different skill sets. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

I truly can't think of a single thing that I dislike about this product! We have had great success in using it. Review collected by and hosted on G2.com.

What problems is BugHerd solving and how is that benefiting you?

BugHerd has saved us time and frustration and greatly reduced miscommunication about bugs/feedback on our projects. It also serves as a wonderful repository of valuable information for future updates. It truly has been a game-changer for us. Because it is so easy to offer feedback, we are creating much stronger projects that reflect everyone's input and observations. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

edit

Thanks so much for taking the time to write such a stellar review of BugHerd. Love hearing that it's helping create stronger projects. That's amazing!

Cheers,

Merrin

Cole N.

Digital Accounts Onboarding Specialist

Mid-Market (51-1000 emp.)

12/11/2024

"Bugherd makes it easy"

5/5

What do you like best about BugHerd?

Bugherd makes it easy to input a large volume of website edits, and as a project manager, it bridges the gap between client requests and development speak. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

There are several issues with screenshots not being taken when quickly adding mass edits, and often times the pin dropped goes to the wrong place when the task is submitted. Additionally, the extension sometimes breaks down, so you have to uninstall and reinstall the program, which is a pain. The tool is fantastic, but some maintenance and bug fixes must occur as we roll out Bugherd to our whole company. Also, please let bugherd integrate with Brave, not just chrome. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

edit

Hey Cole,

Thanks for taking the time to write us a review, really appreciate it! Makes me really happy to hear we bridge the gap between client requests and developer speak.

Thanks for adding your request for BugHerd to work better on Brave and thank you too for your patience with the recent technical issues - definitely a priority for us to ensure BugHerd works as seamlessly as possible for everyone.

Cheers,

Merrin

Robert A.

Director

Small-Business (50 or fewer emp.)

12/11/2024

"Essential tool for any web company"

5/5

What do you like best about BugHerd?

Bugherd is an essential part of our development process, it streamlines ticketing by removing any questions our developers have by providing clear image drived feedback. It massively speeds up our team. Review collected by and hosted on G2.com.

What do you dislike about BugHerd?

The tool is great for identifying where the bugs are, but you still do need to clarify to your team what a good quality comment is when using it. For example, typing - "Fix this" isnt terribly helpful and comment. A Good description of the issue is still required for the most part. Review collected by and hosted on G2.com.

Response from Merrin Hughes of BugHerd

edit

Hi Robert,

Really appreciate you taking the time to write us a review about how BugHerd streamlines your ticketing and speeds up the team.

Cheers,

Merrin

Pricing Options

Pricing provided by BugHerd.

Standard

$50.00

Per Month

Studio

$80.00

Per Month

Premium

$150.00

Per Month

View More Pricing Information

G2 Deals

Exclusive savings on BugHerd through G2 Deals

Get 20% off your first 3 months with BugHerd when you start your trial via G2.

How to claim this offer

Click on the link to sign up for your BugHerd 14 day trial. Get 20% off the purchase price of your choice of BugHerd plan when upgrading to a paid plan.

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