Productive Reviews & Product Details

The most helpful thing for us as an agency is the visibility we have over everything that is going on in the business. From an initial quote/budget, through the life of a project and into invoicing, the tight integration of relevant data makes errors far less likely. Being able to see all of our resourcing and utilisation (did I mention you can pull a report for just about anything?) all in one dashboard is really useful. Review collected by and hosted on G2.com.

I think the Xero integration could be better. In particular, things like a PO number not populating the correct field when an invoice is pushed. Review collected by and hosted on G2.com.

The ability to set recurring budgets for monthly retainers was the deciding factor for us - something we rely on strongly as an agency.

The tool is easy to use, with integrations with a large amount of other tools - including Xero.

As someone who lives in productive daily to get things done, its simplified a large amount of things for our workday that used to be long and manual. Review collected by and hosted on G2.com.

Configuring particular reports can be difficult, especially when you have to think about what specific data field is going to give you the answers you need.

But - the standard report library covers a large amount of standard use cases. Review collected by and hosted on G2.com.

Our company started using Productive more than 2 years ago, and we love it! It is a perfect solution for 360 project management that allows us to truly bring all our management processes under a single roof. These days, we try to utilize every single feature that Productive offers as we use it across the whole team on a daily basis. We particularly like the flexibility of the tool, which allows us to customize any views and reports in very easy and intuitive ways. Onboarding for new team members is very easy, and it helps our managers keep on track with budgets, tasks, and resource planning. Overall, it has a great user experience and a very intuitive interface. We also appreciate fast customer support that often helps us to troubleshoot if we have any questions. Productive reps took multiple calls with us when we had more complex questions and topics to cover. Review collected by and hosted on G2.com.

We don't see any downside, compared to other tools we tried in the past this was a great experience all around. Review collected by and hosted on G2.com.

Productive is a comprehensive solution for agency management. I've found it to have just the right amount of features and functionality to handle project planning, delivery management, billing, and sales pipeline management for our agency. I'm impressed at the app's attention to detail, and am confident that our agency will be more efficient – and profitable – by using Productive. Review collected by and hosted on G2.com.

While the overall UX is excellent, I wish some of the modules where more integrated with each other. Specifically, the task management in the Sales CRM is different from the Project Management module, which means I need to maintain two workstreams. Also, the collaborative docs are great, but the formatting of exported PDFs leaves a lot to be desired. Review collected by and hosted on G2.com.

I love how intuitive and user-friendly the interface is—it made onboarding quick and effortless. In addition, the collaboration tools are fantastic, keeping my team connected and aligned, even across different time zones. Review collected by and hosted on G2.com.

The layout can be a bit overwhelming at first, which might make it harder for new users to navigate. Also, I found the reporting tools a bit limited compared to other software, as they don't allow for as much customization as I expected. Review collected by and hosted on G2.com.

I have used many other tools in this space, as well as previously built our own and also configured very bulky Salesforce instances with so much complexity. I'm really, really impressed with Productive and would recommend others to use it. Our CSM Luka has been really helpful and overall it's a great tool. It's very easy to customise to get what we need and the integration to Xero for invoicing is really smooth. Review collected by and hosted on G2.com.

We are a small agency 40 people so I can't say how it would scale, the formulas aren't as complex as I'd like for the reporting but the pros balance this out, it gives us what we need. Review collected by and hosted on G2.com.

For us, the most powerful thing by far about Productive has been the ease with which we can create custom reports to have all the key metrics and data about our business at our fingertips. That has streamlined the need for more manual processing and allows us to focus on making decisions in light of the data, rather than spending a lot of time producing the data in the first place. Review collected by and hosted on G2.com.

We don't have a model where we charge for time and Productive seems particularly suited to those use cases. That said, we've been able to adapt it to work well for our setting still so it's not been any great hindrance. Review collected by and hosted on G2.com.

The best part of Productive is the integration of timesheets, budgeting, and project management tasks and more all in one place. Having these elements all together and able to speak to each other is unparalleled. Review collected by and hosted on G2.com.

The least helpful element of Productive is the documents. Though they have made great strides to improve this feature, it's not the most helpful. On a personal note, our company uses Google Chat so it would be nice if there was an integration for that software as well. Review collected by and hosted on G2.com.

The budget and resourcing features: both were so helpful in seeing billable utilization rate and which clients we're spending too much time on.

There are some cool reporting templates too, for example "Most profitable client". Review collected by and hosted on G2.com.

Some basic issues, for example when you delete a parent task, all subtasks stay "alive" and you need to delete them all one by one after. Review collected by and hosted on G2.com.

I like that Productive suits my personal preferences on how I want to register my hours and set up my home screen. I know my colleagues prefer to use it differently than me, so the amount of customizability is enjoyable. Also, the UI looks nice and modern! It's the daily driver at my company, and it's always the first app I open during my day. And, I feel their support is way above average, as they feel responsive and personal! Review collected by and hosted on G2.com.

One downside is that is has too many features. Like, if I only want to use it for simple tasks like registering hours and create new clients and projects, there's so many features and options. But still, Productive keep it as simple as they can, so it doesn't get overwhelming. But that's the thing I wished was done super-duper simple. But it works fine! Review collected by and hosted on G2.com.