--- title: BigTime Reviews meta\_title: 'BigTime Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1766 reviews by the users' company size, role or industry to find out how BigTime works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 1766 scale: '5' date\_modified: '2026-08-12' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

# BigTime Reviews & Product Details

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BigTime Software: The AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. Too many firms rely on disconnected quoting tools, spreadsheets, and manual handoffs between sales and delivery. This creates misaligned expectations, margin erosion, and frustrated clients. BigTime changes that. We unify the entire professional services journey—from scoping and quoting to staffing and invoicing—so you can sell with confidence, deliver with precision, and grow with profitability.  BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by delivering the information you need, when you need it. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

* * *

Product Website
BigTime
Seller
[BigTime](https://www.g2.com/sellers/bigtime)
Discussions
[BigTime Community](https://www.g2.com/products/bigtime/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
chris angell

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## Pricing

Pricing provided by BigTime.

### Essentials

$20.00

1 user Per Month

[
View More Pricing Information
](https://www.g2.com/products/bigtime/pricing)

## BigTime Integrations
(17)

What do users say about integrations?

Verified by BigTime

[

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HubSpot Service Hub

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Intuit QuickBooks

](https://www.g2.com/products/intuit-quickbooks/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Jira

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Microsoft Dynamics 365 Business Central

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

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Microsoft Excel

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

NetSuite

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Okta

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QuickBooks Desktop Enterprise

](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[

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QuickBooks Desktop Pro

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 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Online

](https://www.g2.com/products/quickbooks-online/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

QuickBooks Workforce

](https://www.g2.com/products/quickbooks-workforce/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Smartsheet

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Trisk

](https://www.g2.com/products/trisk/reviews)

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AH

Aaron H.

Mid-Market (51-1000 emp.)

3/3/2026

"Needs Improvement in UX and Usability"

1.5/5

What do you like best about BigTime?

it enables me to do what my company requires Review collected by and hosted on G2.com.

What do you dislike about BigTime?

The user experience is not very good. there are issues with things like quickly moving (via keyboard tab button) between engagement/task/notes Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

I use BigTime for managing time entries. Review collected by and hosted on G2.com.

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Response from Filip Zioła of BigTime

[Editedit](https://www.g2.com/survey_responses/bigtime-review-12435526/official_response/edit)

Thank you for taking the time to share your feedback. We understand that when a tool is something you have to use daily, usability matters a lot, and it’s disappointing when the experience feels clunky.

We’re sorry to hear that keyboard navigation between engagement, task, and notes hasn’t been as smooth as it should be. Workflow efficiency is especially important for time entry, and input like yours helps highlight where the experience can be improved.

We appreciate your honesty and hope future updates make the platform feel more intuitive and efficient for you.

Validated ReviewerSource: Organic

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

4/9/2024

"Needs serious upgrading, WIP percentage fixes, and more granular QBO sync customization"

1.5/5

What do you like best about BigTime?

I appreciate that the program captures so many details. As an accountant, I need a single source where data can be collected, and that is currently what is working for us in our usage of BigTime. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Here are a few of the BigTime aspects that don't work for us:

- The WIP percentages are usually inaccurate...go ahead, do the math with a calculator and you'll see that % number is often not correct, and it's unpredictable. As an accountant, this drives me crazy. Our clients have commented multiple times and it's created a real issue that we have yet to solve without tedious manual effort. It's our team's primary reason we would consider switching to another product.

- The interface is quite outdated. Feels like working on a mid-2000s system and the constant need to manually refresh is annoying. Additionally, the product isn't at all intuitive for new team members, and there's no plug-and-play video tutorials or library of video resources we can use to train a new team member. Written guides aren't nearly as useful and trying to build training around that construct is inefficient and leaves the burden on us, the customer. Inefficiency isn't a concept we take lightly in 2024.

- The QBO sync is not customizable. This is my personal reason for wanting to move to another product. The customization options that do exist are laughable and cause me constant headaches -- I literally have to plan my sync for a time when I can then sit and delete the data I didn't want to sync in.

There's more, but those are my top 3 frustrations. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

At the moment BigTime is working as a repository for our team's time and receipts, which are then available to get pulled into a client invoice. However, I've worked with many programs that do this and BigTime isn't any better than their competitors in this respect. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
AF

Verified User in Financial Services

Mid-Market (51-1000 emp.)

5/14/2024

"Junior Manager I, Financial and Accounting Specialist"

2/5

What do you like best about BigTime?

- Two approval levels

-Submit timesheet per hour/day/week Review collected by and hosted on G2.com.

What do you dislike about BigTime?

-Unlocking someone's timesheet requires multiple steps, there should be a more straightforward way to do it

- Reports categorization and where to find the data needed

-Uncertainty, sometimes a feature works, sometimes it doesn't

-Reports are not % accurate (filtering feature doesn't always work) Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Two levels of approval: employees are not appoving their own expenses anymore for example if they're managing a certain project Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Architecture & Planning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Architecture & Planning")
AA

Verified User in Architecture & Planning

Small-Business (50 or fewer emp.)

4/2/2024

"Going downhill"

1.5/5

What do you like best about BigTime?

The concept of a customer management database and billing/invoicing system all in one. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Within the past year it seems like the "fixes" they come out with leave oyu with more issues than what you started with. Support via phone is unavailable, you have to contact support via chat which they are almost always unavailable or send an email which takes a month for them to respond to. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

They haven't solved anything, they have only created problems. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: In-app

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
AC

Verified User in Construction

Small-Business (50 or fewer emp.)

1/31/2024

"FUnctionality lacking and major software issues resulting in decreased efficiency in project data."

2/5

What do you like best about BigTime?

Easily customizable reporting to suit specific needs. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

There are a lot of glitches that affect the basic functionality of the platform. There is also a strong learning curve to use it effectively. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Big time is helpful in providing a consolidated place to track expenses and time for accurate billing. This helps my organization by ensuring that wip is accounted for and the efficiency of company resources. Review collected by and hosted on G2.com.

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Response from Vicky Karantonakis of BigTime

[Editedit](https://www.g2.com/survey_responses/bigtime-review-9175042/official_response/edit)

Thank you for your feedback about BigTime. We're glad you find our customizable reporting helpful.

We apologize for any glitches and learning curve you've experienced. We're working to improve platform functionality and usability.

It's great to hear that BigTime helps track expenses and time for accurate billing, contributing to your organization's efficiency.

If you have more feedback or encounter issues, please reach out. We're here to support you!

Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management")
EN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/21/2024

"It's fine"

1.5/5

What do you like best about BigTime?

BigTime brings together project and financial management. Neither is great, but it does have both. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

In the year we've used BigTime we've gone through 4 account rep transitions-there is a lot of turnover in their cusotmer support teams and communicaiton is lacking. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Brings together time tracking, project management, and resource management options. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
AA

Verified User in Accounting

Small-Business (50 or fewer emp.)

4/21/2023

"Review for this transaction"

1.5/5

What do you like best about BigTime?

Leah J was Awesome, Clear, fast, and competent. most of the time the chat is great! this was one of those times, again Leah J was great. My low recommendation has nothing to do with her or the support I received today. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

We've had BT for over a year, and it has never worked fully for us. We have had multiple issues from setup to current. The chat support is good, but all other levels of support really lack. It has never been right. We were promised certain functionality that never was implemented. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Nene, we struggle with it on the daily. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering")
UM

Verified User in Mechanical or Industrial Engineering

Small-Business (50 or fewer emp.)

11/17/2018

"mediocre program, mediocre service"

1.5/5

What do you like best about BigTime?

Nice concept to streamline timesheet tracking with a web-based platform. Works okay, but could be so much better. Review collected by and hosted on G2.com.

What do you dislike about BigTime?

Cumbersome to use, excessive number of clicks and inefficiencies for daily use, buggy Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Streamlines tracking of hours, integrates with billing Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Seller invite

 ![Verified User in Civil Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civil Engineering")
UC

Verified User in Civil Engineering

Small-Business (50 or fewer emp.)

8/24/2018

"Big time review"

2/5

What do you like best about BigTime?

The way you can visualize all tasks once they are put in, the grid system Review collected by and hosted on G2.com.

What do you dislike about BigTime?

The way the tasks get organized in the grid Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Engineering projects, tracts time spent in projects Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
UA

Verified User in Accounting

Small-Business (50 or fewer emp.)

6/20/2018

"BIG TIME REVIEW"

2/5

What do you like best about BigTime?

It is user friendly and you can do manage more within one program Review collected by and hosted on G2.com.

What do you dislike about BigTime?

You can't print reports right from Big Time. You need to export them into Word or Excel to be printed. Review collected by and hosted on G2.com.

What problems is BigTime solving and how is that benefiting you?

Updated billing software and do other reports from it Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

## Questions about BigTime? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about BigTime
](https://www.g2.com/products/bigtime/discussions/new)

DV

Daniel Veyna
•
Last activity over 6 years ago

we need an outside bookkeeping VA to do basic things we don't have time skill to do - any referals??

2 Upvotes

2

[
Join the conversation
](https://www.g2.com/discussions/we-need-an-outside-bookkeeping-va-to-do-basic-things-we-don-t-have-time-skill-to-do-any-referals)

DP

Danielle Pubill
•
Last activity over 6 years ago

Please review invoicing and creation of invoices next week.

1 Upvote

0

[
Join the conversation
](https://www.g2.com/discussions/16063-please-review-invoicing-and-creation-of-invoices-next-week)

[
View all Discussions
](https://www.g2.com/products/bigtime/discuss)

## Pricing Options

Pricing provided by BigTime.

### Essentials

$20.00

1 user Per Month

### Advanced

$35.00

1 user Per Month

### Premier

$45.00

1 user Per Month

[
View More Pricing Information
](https://www.g2.com/products/bigtime/pricing)

BigTime Comparisons

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##### 
##### BigTime Features

Expense Reports

Ease of Creating Expense Reports

Time Tracking

Ease of Completing Timesheets

Tracking Time to Project/Task

Billable Time Rate Management

Client Invoicing

Invoice Creation and Delivery

Project Accounting / Revenue Recognition

Mobile Time Tracking

Project Time Tracking

[
View More Features
](https://www.g2.com/products/bigtime/features)

## Top-Rated Alternatives

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##### Categories on G2

[Project Management](https://www.g2.com/categories/project-management)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Expense Management](https://www.g2.com/categories/expense-management)

[Project Management](https://www.g2.com/categories/project-management)[Time Tracking](https://www.g2.com/categories/time-tracking-software)[Expense Management](https://www.g2.com/categories/expense-management)[Billing](https://www.g2.com/categories/billing)[Professional Services Automation](https://www.g2.com/categories/professional-services-automation)[Resource Management](https://www.g2.com/categories/resource-management)

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