Best Online Backup Software
Online backup software secures files and data created or stored digitally by backing them up to the cloud or an online environment, ensuring business continuity in the event of hardware failure, accidental deletion, or data loss. Unlike server backup solutions that operate primarily on-premise, online backup tools function through the internet to protect local and web-based files.
Core Capabilities of Online Backup Software
To qualify for inclusion in the Online Backup category, a product must:
- Store files and data online or in the cloud
- Integrate with applications or sync with endpoints to back up files
- Provide online access to backup controls
How Online Backup Software Differs from Other Tools
Online backup software is distinct from server backup software or SaaS backup software in both architecture and scope, it is specifically focused on file- and folder-level protection and recovery for devices, workstations, or networked file locations. Online backups are typically part of a broader backup software strategy and may integrate with other backup, recovery, or security solutions.
Insights from G2 Reviews on Online Backup Software
According to G2 review data, users highlight reliability, ease of recovery, and automated syncing as the most valued features. Businesses across industries note that the ability to access backup controls online, without needing on-site IT involvement, is a key advantage over traditional server backup approaches.
Best Online Backup Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks
Druva Data Security Cloud is a cloud-native, SaaS-based platform designed for enterprise data protection across various environments, including endpoints, cloud apps, servers, and VMs. Reviewers like the platform's ease of use, quick setup, centralized management, and strong security features, including end-to-end encryption, ransomware protection, and compliance capabilities, as well as its responsive and helpful customer support. Users experienced some limitations with the product, such as slow initial backups and restores for large datasets, less flexible advanced role-based controls and reporting options, and performance dependency on network speed.
19,158 Twitter followers
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces
NinjaOne is a remote monitoring and management tool that offers features such as patch management, remote access, IT documentation, and automation. Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne. Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.
3,529 Twitter followers
IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St
IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that supports multi-platform and provides storage for data backup. Users frequently mention the ease of use, intuitive nature, and the flexibility of accessing it on multiple operating systems and devices, along with its competitive pricing and large storage capacity. Users mentioned issues with the inability to do a Mac Time Machine backup directly to IDrive, lack of further security measures like email OTP or integration with Microsoft Authenticator, and the desire for improved user interface and file management.
17,872 Twitter followers
#1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t
Veeam Data Platform is a complex software solution designed for data backup and recovery across various environments including on-premises, virtualized, and cloud. Users like the platform's reliability, comprehensive features, fast and dependable backup and restore processes, and the confidence it provides in data protection. Users mentioned that the software's complexity can require a lot of research to understand, the initial setup and licensing model can be complex, and the platform can be resource-intensive.
51,585 Twitter followers
Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re
Datto BCDR is a backup and disaster recovery solution that provides data protection and quick recovery processes. Reviewers like the product's dependability, straightforward setup, robust security features, and its ability to restore individual files quickly, which is crucial for protecting against data loss and accidental deletions. Users experienced issues with the interface being complicated, slower backup speeds when dealing with large amounts of data, high cost, and difficulties in pulling up detailed reports.
17,436 Twitter followers
Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was
Cove Data Protection is a tool that helps to backup and recover servers, workstations, and Microsoft 365, and provides a centralized dashboard for management. Users frequently mention the ease of use, quick implementation, strong customer support, smooth integration with RMM tools, and the efficient data backup and restoration process. Reviewers experienced issues with limited advanced reporting, expensive pricing, slow large data recoveries, and a lack of notification settings, along with slow restoration dependent on a good internet connection.
15,897 Twitter followers
Oracle Database Backup Service is a secure, scalable, and on-demand cloud storage solution designed specifically for backing up Oracle databases to Oracle Cloud. This service enhances existing backup
825,317 Twitter followers
AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit
AvePoint Confidence Platform is a data protection and management tool that offers backup, restore, governance, and compliance capabilities for cloud environments. Users frequently mention the platform's ease of use, reliable backup and restore process, comprehensive data governance, and the ability to manage everything through a single pane of glass as key benefits. Users reported issues such as the platform timing out too soon, difficulty in reinstating large files, complexity in initial setup and configuration, and occasional performance issues like slow restores or lag.
9,777 Twitter followers
Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi
14,943 Twitter followers
Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u
Backblaze B2 Cloud Storage is a cloud storage solution that provides data backup and storage services. Users like the affordability, simplicity, and reliability of Backblaze B2 Cloud Storage, appreciating its fast upload and download speed, seamless integration with third-party apps, and the ease of setup and configuration. Reviewers noted that the user interface can be technical for new users, the process of browsing stored data can be slow and cumbersome, and the setup process can be unnecessarily difficult.
17,839 Twitter followers
C2 Backup is Synology’s cloud-based backup service, designed to keep every piece of your personal data safe and offer you an easy-to-handle backup solution. ‧ All-in-one backup solution for both Ma
67,314 Twitter followers
Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which
15,260 Twitter followers
MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3
MSP360 Backup is a software that manages and protects customers' data through centralized backups from a single console. Reviewers like the software's seamless integration with both legacy file-based backups and Azure cloud-based backups, its scheduling feature for automatic downloads, and the excellent customer service provided by knowledgeable support reps. Reviewers mentioned issues with the initial setup being technical and not intuitive, the 2FA process being cumbersome, and the lack of full system image backups for Linux systems.
2,796 Twitter followers
NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros
NAKIVO Backup & Replication is a data protection solution that covers both on-premises and cloud infrastructure, offering features like deduplication, compression, and flexible recovery options. Users frequently mention the product's speed, reliability, and ease of use, as well as the helpful and informative support team and the ability to manage backups in one place. Users reported issues with the user interface performance, which can feel slow when managing multiple backup jobs, and a lack of detailed documentation for some advanced features.
1,373 Twitter followers
Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can
21,591 Twitter followers
Learn More About Online Backup Software
Online Backup Software Buying Insights at a Glance
Online backup software automates data protection by continuously copying files, databases, and system configurations to secure cloud or remote storage locations. Instead of treating backups as periodic manual tasks prone to human error, these platforms enable automated scheduling, versioning, and rapid recovery workflows. The result is a backup strategy that feels more like continuous data insurance and less like reactive disaster scrambling.
As data volumes grow and ransomware threats intensify, online backup solutions have become essential infrastructure for business continuity. IT teams rely on these platforms to automate backup schedules, encrypt data in transit and at rest, enable point-in-time recovery, monitor backup health across endpoints, and provide self-service restoration for end users. In practice, the best online backup software acts as the connective layer between distributed data sources, secure storage repositories, and recovery workflows.
Based on G2 review data, users rate online backup software strongly overall. Products in the category hold an average star rating of 4.65/5 and an average likelihood to recommend of 9.30/10. Ease-of-use metrics trend high across the category, with 6.47/7 for Ease of Use, 6.46/7 for Ease of Setup, and 6.46/7 for Quality of Support. These scores suggest that most teams are able to adopt online backup systems relatively quickly once backup policies are configured.
The most common buying pattern across reviews is that teams evaluating online backup tools are trying to balance two priorities: comprehensive data protection and operational simplicity. Strong platforms typically succeed by combining automated backup workflows, intuitive recovery interfaces, and reliable support that reduces manual oversight.
Common use cases include automated endpoint backup protecting laptops and workstations across distributed teams, SaaS application backup safeguarding critical business data in Microsoft 365 and Google Workspace, server and database backup ensuring business-critical systems can be restored quickly, ransomware recovery enabling rollback to clean backup states before encryption, disaster recovery providing complete system restoration after catastrophic failures, and compliance archiving maintaining required retention policies for regulatory requirements. Organizations also leverage these platforms for cloud-to-cloud backup, hybrid backup strategies spanning on-premise and cloud infrastructure, and centralized backup management across multiple locations.
Pricing for online backup solutions usually scales with the data volume stored, the number of protected endpoints or servers, retention period requirements, and advanced features such as instant recovery or ransomware detection. Entry-level plans typically start with basic file backup and limited retention, while enterprise online backup systems offer unlimited retention, advanced security features, dedicated account management, and SLA-backed recovery time objectives.
Top 5 FAQs from zero trust networking software buyers
- How do online backup platforms balance comprehensive protection with minimal impact on system performance?
- What recovery time objectives can online backup solutions realistically deliver for business-critical systems?
- How well do online backup tools integrate with existing infrastructure, like virtualization platforms and cloud services?
- What level of encryption and security controls do backup providers offer for regulated industries?
- How do backup solutions handle version retention and long-term archival for compliance requirements?
G2's top-rated online backup software, based on verified reviews, includes NinjaOne, IDrive Online and SaaS Backup, Object Storage e2, Druva Data Security Cloud, Veeam Data Platform, and Cove Data Protection.
What are the top-reviewed online backup software on G2?
- Number of Reviews: 495
- Satisfaction: 97
- Market Presence: 84
- G2 Score: 90
IDrive Online and SaaS Backup, Object Storage e2
- Number of Reviews: 1670
- Satisfaction: 98
- Market Presence: 82
- G2 Score: 90
- Number of Reviews: 522
- Satisfaction: 86
- Market Presence: 88
- G2 Score: 87
- Number of Reviews: 431
- Satisfaction: 71
- Market Presence: 96
- G2 Score: 83
- Number of Reviews: 357
- Satisfaction: 76
- Market Presence: 84
- G2 Score: 80
Satisfaction reflects how users rate their experience with the product based on review signals such as usability, support, and likelihood to recommend. (Source 2)
Market Presence represents a product's market footprint based on company size, user adoption, and product growth indicators. (Source 2)
G2 Score combines Satisfaction and Market Presence to create a category-level ranking that enables direct product comparison. (Source 2)
Learn more about how G2 calculates these scores. (Source 1)
What I Often See in Online Backup Software
Pros: What I See Users Consistently Appreciating
- Automated backup scheduling eliminating manual intervention and human error
“I work as a Dietitian & Nutritionist, manage my clinic, and also create health education content. Because of this, I handle many important and confidential documents daily. These include patient case files, diet charts, lab reports, billing records, clinic-related legal documents, and also health awareness content that I prepare. Losing this data would create serious problems, so keeping it safe is very important for me.
The main reason I use IDrive is for backup security. Once I selected my clinic folders, it started backing up automatically. I can easily see when the last backup was done, which gives me confidence that my data is protected.
It was simple to set up, and I did not need technical knowledge. I use it regularly since I keep updating patient records and content files. It runs in the background and does not disturb my work. For me, the biggest benefit is peace of mind. My clinic documents are sensitive, and IDrive helps me keep everything safe without making things complicated.” - Ishan S., IDrive Online and SaaS Backup, Object Storage e2 Review
- Intuitive restoration interface enabling fast self-service file recovery
“The one place to backup all my different types of data on different platforms, and Druva continues to add more features, making my backup management so much better than the many other solutions I have used over the past 20-plus years. A single place to go and see all my data. A single place to go to search for files that we must purge. A single place to go to trace the other users whose files a file may have been shared with. This has been a win as far as solutions for us, and it's not just a backup solution, it's a data management and compliance dream.” - Ken A., Druva Data Security Cloud Review
- SaaS application backup protecting Microsoft 365 and Google Workspace data
“I love how Druva provides a single, bird's-eye view of our entire data estate, from Hybrid Workloads to SaaS applications like Microsoft 365 and Google Workspace. The cyber resiliency dashboard is a major standout, having real-time visibility into 234 Data Anomalies and 76 Restore Scans, which gives me immense peace of mind that our recovery protocols are working.” - Avyan S., Druva Data Security Cloud Review
Cons: Where I See Many Platforms Falling Short
- Slow initial backup speeds when transferring large datasets to cloud
“Since Druva is a cloud-native solution, it requires a reliable internet connection for backups, restores, and daily operations. If the internet connection is unstable or slow, this can significantly impact the speed of backup processes or data recovery times. For organizations in remote or bandwidth-limited environments, this can be a critical limitation.”- Verified User in Consulting, Druva Data Security Cloud Review
- Learning curve navigating advanced features like granular recovery options
“While basic functions are straightforward, mastering some of the more advanced features can require significant time and effort. This learning curve might be a hurdle for less experienced IT staff.” - Renaldo B., Veeam Data Platform Review
My Expert Takeaway on Online Backup Software in 2026
G2 review data suggests that online backup software performs particularly well in areas that tend to drive long-term product adoption. The category averages 4.65 out of 5 stars, paired with a 9.30 out of 10 likelihood-to-recommend score, which indicates that most IT teams see meaningful value from these platforms once they become part of infrastructure operations.
Where I see the biggest difference between average and high-performing teams is how they use these tools beyond basic file backup. The most successful teams treat online backup systems as comprehensive data resilience frameworks, not just as disaster recovery insurance. They actively leverage features like continuous data protection for business-critical databases, automated SaaS backup for cloud applications, and immutable backup storage to defend against ransomware. That approach helps maintain stronger recovery point objectives and reduces downtime during incidents.
I also notice stronger adoption patterns in industries where data loss carries significant consequences, such as information technology services, computer and network security, healthcare, and financial services. In those environments, teams often need to meet strict compliance requirements while protecting distributed data across remote workforces. Online backup solutions make it easier to automate protection policies while maintaining audit trails for regulatory compliance.
Another clear trend in the data is that ease of use and support quality strongly influence adoption. Products with the highest recommendation scores tend to combine automated backup workflows with intuitive recovery experiences that reduce training requirements. Metrics like Ease of Use (6.47/7), Ease of Setup (6.46/7), and Quality of Support (6.46/7) reinforce the idea that most teams can implement these platforms without significant operational friction, especially when vendors provide responsive technical support during initial configuration.
If I were advising a team evaluating the best online backup software, I would focus on three things early in the buying process: how quickly the platform can restore critical data when systems fail, how effectively it protects modern SaaS applications alongside traditional infrastructure, and how well it integrates with existing IT management tools and workflows. The tools that perform best in those areas usually become foundational infrastructure for business continuity and disaster recovery operations.
Online Backup Software FAQs
What is the best backup software for large enterprises?
Large enterprises need platforms supporting distributed infrastructure, advanced compliance features, and centralized management. Top enterprise online backup software options on G2 include:
- Druva Data Security Cloud: Cloud-native backup designed for enterprise-scale data protection and compliance.
- BackBox: Enterprise backup platform with comprehensive SaaS application protection.
- NinjaOne: Unified IT management with enterprise backup and monitoring capabilities.
- Veeam Data Platform: Comprehensive backup for virtualized and cloud infrastructure at scale.
- AvePoint Confidence Platform: Enterprise SaaS backup specializing in Microsoft 365 protection.
What is the best data backup service for software development teams?
Software development teams need backup solutions that protect code repositories, development environments, and cloud infrastructure. Best services on G2 include:
- NinjaOne: IT management platform widely adopted by software development companies.
- IDrive Online and SaaS Backup, Object Storage e2: Flexible backup with object storage for development data.
- Datto SIRIS: Business continuity backup protecting development infrastructure.
- Cove Data Protection: Cloud backup supporting distributed development teams.
- Veeam Data Platform: Backup platform protecting virtualized development environments.
What is the best online backup service for small businesses?
Small businesses typically need affordable, easy-to-manage backup with minimal IT overhead. Best online backup software for small businesses on G2 include:
- IDrive Online and SaaS Backup, Object Storage e2: Cost-effective backup with broad platform support.
- NinjaOne: All-in-one IT management with built-in backup for small teams.
- Cove Data Protection: Simple cloud backup designed for small business needs.
- ScalePad Backup Radar: MSP-focused backup monitoring for small business clients.
What is the most secure online backup solution for startups?
Startups need secure, scalable backup that grows with the business while protecting sensitive data. Most secure options on G2 include:
- Druva Data Security Cloud: Security-first backup with ransomware protection and compliance features.
- CyberSentriq: Cybersecurity-focused backup with advanced threat protection.
- Datto SIRIS: Business continuity solution with ransomware detection capabilities.
- NinjaOne: Secure backup with endpoint protection integration.
- BackBox: Secure SaaS backup with data encryption and compliance controls.
What is the recommended online storage service for tech firms?
Tech firms need flexible storage that supports diverse infrastructure and development workflows. Recommended services on G2 include:
- Backblaze B2 Cloud Storage: Cost-effective object storage for technical teams.
- NAKIVO Backup & Replication: VMware and Hyper-V backup for virtualized environments.
- Veeam Data Platform: Comprehensive platform supporting hybrid infrastructure.
- GoodSync: File synchronization and backup for distributed teams.
- Vinchin Backup & Recovery: VM backup solution for technical infrastructure.
What's the top-rated cloud backup app for IT companies?
IT companies need robust backup with strong technical capabilities and automation. Top-rated apps on G2 include:
- NinjaOne: Highest-rated (satisfaction 97) for IT service providers and internal IT teams.
- IDrive Online and SaaS Backup, Object Storage e2: Top satisfaction (98) with comprehensive features.
- Druva Data Security Cloud: Highly rated cloud-native backup for IT infrastructure.
- Datto SIRIS: Strong reputation among IT companies for business continuity.
- Cove Data Protection: Well-rated cloud backup with MSP-friendly features.
Which online backup provider is the most cost-effective?
Cost-effectiveness requires balancing pricing, features, and storage efficiency. Most cost-effective providers on G2 include:
- Backblaze B2 Cloud Storage: Industry-leading low-cost cloud storage pricing.
- IDrive Online and SaaS Backup, Object Storage e2: Competitive pricing with generous storage allowances.
- MSP360 Backup: Flexible pricing for diverse backup needs.
- ProBackup: Budget-friendly backup for cost-conscious organizations.
