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Best Online Backup Software

Tian Lin
TL
Researched and written by Tian Lin

Online backup software helps organizations protect business and personal files and folders by creating secure copies of that data and storing them in off-site cloud storage over the internet. These solutions are designed to safeguard critical data against loss from device failure, accidental deletion, cyber threats, or other data disruption events.

Online backup products automate file backup processes with scheduled or continuous backups and provide centralized management through web-based consoles and applications. Users can access, manage, and restore backed-up files from anywhere with an internet connection.

Unlike server backup software or SaaS backup software, online backup software is specifically focused on file- and folder-level protection and recovery for devices, workstations, or networked file locations. Online backups are typically part of a broader backup software strategy and may integrate with other backup, recovery, or security solutions.

To qualify for inclusion in the Online Backup category, a product must:

Back up business or personal files and folders to off-site cloud storage over the internet
Support automated, scheduled, or continuous file-level backups
Provide centralized, web-based, or cloud-based management for backup configuration and monitoring
Enable restoration of individual files or folders from cloud backups
Primarily focus on file- and folder-level data protection rather than full server environments or SaaS application data
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Featured Online Backup Software At A Glance

Leader:
NinjaOne
NinjaOne
Highest Performer:
BackBox
BackBox
Easiest to Use:
Druva Data Security Cloud
Druva Data Security Cloud
Top Trending:
NinjaOne
NinjaOne
Show LessShow More
Highest Performer:
BackBox
BackBox
Easiest to Use:
Druva Data Security Cloud
Druva Data Security Cloud
Top Trending:
NinjaOne
NinjaOne

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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161 Listings in Online Backup Available
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NinjaOne
(3,700)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Online Backup software
View top Consulting Services for NinjaOne
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 49% Mid-Market
    • 43% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NinjaOne is a remote monitoring and management tool that offers features such as patch management, remote access, IT documentation, and automation.
    • Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne.
    • Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NinjaOne Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1,383
    Features
    916
    Remote Access
    857
    Automation
    819
    Customer Support
    759
    Cons
    Missing Features
    703
    Limited Features
    355
    Improvement Needed
    332
    Needs Improvement
    326
    Feature Issues
    299
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NinjaOne features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Remote Backup
    Average: 8.8
    8.7
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NinjaOne
    Company Website
    Year Founded
    2013
    HQ Location
    Austin, Texas
    Twitter
    @NinjaOne
    3,525 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,006 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote acces

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 49% Mid-Market
  • 43% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NinjaOne is a remote monitoring and management tool that offers features such as patch management, remote access, IT documentation, and automation.
  • Users frequently mention the ease of use, the ability to automate tasks across numerous devices, the constant improvements and enhancements, and the responsive customer support as key benefits of NinjaOne.
  • Users mentioned issues such as the lack of a dark mode, occasional UI quirks, limited report customization, high pricing for smaller teams, and a steep learning curve for advanced setup as drawbacks of the product.
NinjaOne Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1,383
Features
916
Remote Access
857
Automation
819
Customer Support
759
Cons
Missing Features
703
Limited Features
355
Improvement Needed
332
Needs Improvement
326
Feature Issues
299
View All Pros and Cons
NinjaOne features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.0
Remote Backup
Average: 8.8
8.7
Encrypted Storage
Average: 8.9
Seller Details
Seller
NinjaOne
Company Website
Year Founded
2013
HQ Location
Austin, Texas
Twitter
@NinjaOne
3,525 Twitter followers
LinkedIn® Page
www.linkedin.com
2,006 employees on LinkedIn®
IDrive Online and SaaS Backup, Object Storage e2
(1,887)4.4 out of 5
6th Easiest To Use in Online Backup software
Entry Level Price:Starting at $2.95
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St

    Users
    • Owner
    • Director
    Industries
    • Photography
    • Information Technology and Services
    Market Segment
    • 88% Small-Business
    • 4% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that supports multi-platform and provides storage for data backup.
    • Users frequently mention the ease of use, intuitive nature, and the flexibility of accessing it on multiple operating systems and devices, along with its competitive pricing and large storage capacity.
    • Users mentioned issues with the inability to do a Mac Time Machine backup directly to IDrive, lack of further security measures like email OTP or integration with Microsoft Authenticator, and the desire for improved user interface and file management.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    448
    Affordable
    358
    Storage Capacity
    333
    Backup Frequency
    314
    Setup Ease
    312
    Cons
    Backup Issues
    215
    Poor Interface Design
    121
    Backup Failures
    110
    Storage Issues
    100
    Slow Backup
    99
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Remote Backup
    Average: 8.8
    9.0
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    IDrive
    Year Founded
    2007
    HQ Location
    Calabasas, CA
    Twitter
    @IDriveBackup
    17,868 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IDrive protects all your PCs, Macs, mobile devices, Servers, your Cloud Applications Data (SAAS) including Office 365, Google Workspace and more, and provides the best in class S3 compatible Object St

Users
  • Owner
  • Director
Industries
  • Photography
  • Information Technology and Services
Market Segment
  • 88% Small-Business
  • 4% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • IDrive Online and SaaS Backup, Object Storage e2 is a backup solution that supports multi-platform and provides storage for data backup.
  • Users frequently mention the ease of use, intuitive nature, and the flexibility of accessing it on multiple operating systems and devices, along with its competitive pricing and large storage capacity.
  • Users mentioned issues with the inability to do a Mac Time Machine backup directly to IDrive, lack of further security measures like email OTP or integration with Microsoft Authenticator, and the desire for improved user interface and file management.
IDrive Online and SaaS Backup, Object Storage e2 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
448
Affordable
358
Storage Capacity
333
Backup Frequency
314
Setup Ease
312
Cons
Backup Issues
215
Poor Interface Design
121
Backup Failures
110
Storage Issues
100
Slow Backup
99
View All Pros and Cons
IDrive Online and SaaS Backup, Object Storage e2 features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.9
Remote Backup
Average: 8.8
9.0
Encrypted Storage
Average: 8.9
Seller Details
Seller
IDrive
Year Founded
2007
HQ Location
Calabasas, CA
Twitter
@IDriveBackup
17,868 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
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Druva Data Security Cloud
(723)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

    Users
    • IT Manager
    • Systems Administrator
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 59% Mid-Market
    • 33% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Druva Data Security Cloud is a cloud-native, SaaS-based platform designed for enterprise data protection across various environments, including endpoints, cloud apps, servers, and VMs.
    • Reviewers like the platform's ease of use, quick setup, centralized management, and strong security features, including end-to-end encryption, ransomware protection, and compliance capabilities, as well as its responsive and helpful customer support.
    • Users experienced some limitations with the product, such as slow initial backups and restores for large datasets, less flexible advanced role-based controls and reporting options, and performance dependency on network speed.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Druva Data Security Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    206
    Backup Solutions
    160
    Backup Ease
    159
    Customer Support
    136
    Backup Frequency
    122
    Cons
    Backup Issues
    53
    Expensive
    26
    Storage Limitations
    26
    Lack of Backup
    23
    Limited Features
    23
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Druva Data Security Cloud features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.4
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Druva
    Company Website
    Year Founded
    2008
    HQ Location
    Sunnyvale, CA
    Twitter
    @druvainc
    19,166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,383 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Over the past decade, data risks have diversified, shifting data protection’s role from a passive last line of defense to an active data partner in responding to and recovering from diverse data risks

Users
  • IT Manager
  • Systems Administrator
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 59% Mid-Market
  • 33% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Druva Data Security Cloud is a cloud-native, SaaS-based platform designed for enterprise data protection across various environments, including endpoints, cloud apps, servers, and VMs.
  • Reviewers like the platform's ease of use, quick setup, centralized management, and strong security features, including end-to-end encryption, ransomware protection, and compliance capabilities, as well as its responsive and helpful customer support.
  • Users experienced some limitations with the product, such as slow initial backups and restores for large datasets, less flexible advanced role-based controls and reporting options, and performance dependency on network speed.
Druva Data Security Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
206
Backup Solutions
160
Backup Ease
159
Customer Support
136
Backup Frequency
122
Cons
Backup Issues
53
Expensive
26
Storage Limitations
26
Lack of Backup
23
Limited Features
23
View All Pros and Cons
Druva Data Security Cloud features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.4
Encrypted Storage
Average: 8.9
Seller Details
Seller
Druva
Company Website
Year Founded
2008
HQ Location
Sunnyvale, CA
Twitter
@druvainc
19,166 Twitter followers
LinkedIn® Page
www.linkedin.com
1,383 employees on LinkedIn®
Veeam Data Platform
(709)4.6 out of 5
Optimized for quick response
4th Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    #1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t

    Users
    • IT Manager
    • System Administrator
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 59% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Veeam Data Platform is a complex software solution designed for data backup and recovery across various environments including on-premises, virtualized, and cloud.
    • Users like the platform's reliability, comprehensive features, fast and dependable backup and restore processes, and the confidence it provides in data protection.
    • Users mentioned that the software's complexity can require a lot of research to understand, the initial setup and licensing model can be complex, and the platform can be resource-intensive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Veeam Data Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Backup Solutions
    103
    Backup Frequency
    67
    Reliability
    67
    Easy Setup
    57
    Cons
    Backup Issues
    34
    Expensive
    34
    Licensing Issues
    24
    Backup Problems
    20
    Complex Setup
    20
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Veeam Data Platform features and usability ratings that predict user satisfaction
    9.2
    Disk Backup
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Remote Backup
    Average: 8.8
    9.1
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Veeam
    Company Website
    Year Founded
    2006
    HQ Location
    Columbus, OH
    Twitter
    @veeam
    51,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,666 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

#1 Global Leader in Data Resilience We keep businesses worldwide up and running From secure backups to intelligent data insights, Veeam Data Platform is engineered to tackle the realities of t

Users
  • IT Manager
  • System Administrator
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 59% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Veeam Data Platform is a complex software solution designed for data backup and recovery across various environments including on-premises, virtualized, and cloud.
  • Users like the platform's reliability, comprehensive features, fast and dependable backup and restore processes, and the confidence it provides in data protection.
  • Users mentioned that the software's complexity can require a lot of research to understand, the initial setup and licensing model can be complex, and the platform can be resource-intensive.
Veeam Data Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Backup Solutions
103
Backup Frequency
67
Reliability
67
Easy Setup
57
Cons
Backup Issues
34
Expensive
34
Licensing Issues
24
Backup Problems
20
Complex Setup
20
View All Pros and Cons
Veeam Data Platform features and usability ratings that predict user satisfaction
9.2
Disk Backup
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.9
Remote Backup
Average: 8.8
9.1
Encrypted Storage
Average: 8.9
Seller Details
Seller
Veeam
Company Website
Year Founded
2006
HQ Location
Columbus, OH
Twitter
@veeam
51,591 Twitter followers
LinkedIn® Page
www.linkedin.com
6,666 employees on LinkedIn®
Datto SIRIS
(272)4.6 out of 5
3rd Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 64% Small-Business
    • 29% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Datto BCDR is a backup and disaster recovery solution that provides data protection and quick recovery processes.
    • Reviewers like the product's dependability, straightforward setup, robust security features, and its ability to restore individual files quickly, which is crucial for protecting against data loss and accidental deletions.
    • Users experienced issues with the interface being complicated, slower backup speeds when dealing with large amounts of data, high cost, and difficulties in pulling up detailed reports.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Datto SIRIS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    88
    Reliability
    80
    Recovery Ease
    61
    Customer Support
    60
    Backup Solutions
    58
    Cons
    Expensive
    35
    Poor Customer Support
    24
    Pricing Issues
    19
    Restore Issues
    16
    Storage Issues
    16
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Datto SIRIS features and usability ratings that predict user satisfaction
    9.5
    Disk Backup
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    9.6
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,436 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,512 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Datto SIRIS is an all-in-one BCDR solution built for MSPs to efficiently prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and re

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 64% Small-Business
  • 29% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Datto BCDR is a backup and disaster recovery solution that provides data protection and quick recovery processes.
  • Reviewers like the product's dependability, straightforward setup, robust security features, and its ability to restore individual files quickly, which is crucial for protecting against data loss and accidental deletions.
  • Users experienced issues with the interface being complicated, slower backup speeds when dealing with large amounts of data, high cost, and difficulties in pulling up detailed reports.
Datto SIRIS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
88
Reliability
80
Recovery Ease
61
Customer Support
60
Backup Solutions
58
Cons
Expensive
35
Poor Customer Support
24
Pricing Issues
19
Restore Issues
16
Storage Issues
16
View All Pros and Cons
Datto SIRIS features and usability ratings that predict user satisfaction
9.5
Disk Backup
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 8.7
9.6
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,436 Twitter followers
LinkedIn® Page
www.linkedin.com
5,512 employees on LinkedIn®
Cove Data Protection
(412)4.5 out of 5
Optimized for quick response
7th Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

    Users
    • President
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 75% Small-Business
    • 21% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Cove Data Protection is a tool that helps to backup and recover servers, workstations, and Microsoft 365, and provides a centralized dashboard for management.
    • Users frequently mention the ease of use, quick implementation, strong customer support, smooth integration with RMM tools, and the efficient data backup and restoration process.
    • Reviewers experienced issues with limited advanced reporting, expensive pricing, slow large data recoveries, and a lack of notification settings, along with slow restoration dependent on a good internet connection.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Cove Data Protection Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    127
    Backup Solutions
    68
    Backup Frequency
    61
    Reliability
    60
    Easy Setup
    52
    Cons
    Backup Issues
    39
    Backup Failures
    24
    Restore Issues
    24
    Lack of Backup
    18
    Restoration Issues
    18
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Cove Data Protection features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.4
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    8.9
    Remote Backup
    Average: 8.8
    8.8
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    N-able
    Company Website
    HQ Location
    Morrisville, North Carolina
    Twitter
    @Nable
    15,901 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,224 employees on LinkedIn®
    Ownership
    NYSE: NABL
Product Description
How are these determined?Information
This description is provided by the seller.

Cove Data Protection, from N-able, is a cloud-first backup and disaster recovery service for servers, workstations, and Microsoft 365™, all managed from a multitenant web-based dashboard. Cove was

Users
  • President
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 75% Small-Business
  • 21% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Cove Data Protection is a tool that helps to backup and recover servers, workstations, and Microsoft 365, and provides a centralized dashboard for management.
  • Users frequently mention the ease of use, quick implementation, strong customer support, smooth integration with RMM tools, and the efficient data backup and restoration process.
  • Reviewers experienced issues with limited advanced reporting, expensive pricing, slow large data recoveries, and a lack of notification settings, along with slow restoration dependent on a good internet connection.
Cove Data Protection Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
127
Backup Solutions
68
Backup Frequency
61
Reliability
60
Easy Setup
52
Cons
Backup Issues
39
Backup Failures
24
Restore Issues
24
Lack of Backup
18
Restoration Issues
18
View All Pros and Cons
Cove Data Protection features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.4
8.9
Has the product been a good partner in doing business?
Average: 8.7
8.9
Remote Backup
Average: 8.8
8.8
Encrypted Storage
Average: 8.9
Seller Details
Seller
N-able
Company Website
HQ Location
Morrisville, North Carolina
Twitter
@Nable
15,901 Twitter followers
LinkedIn® Page
www.linkedin.com
2,224 employees on LinkedIn®
Ownership
NYSE: NABL
Backblaze B2 Cloud Storage
(113)4.7 out of 5
Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 71% Small-Business
    • 19% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backblaze B2 Cloud Storage is a cloud storage solution that provides data backup and storage services.
    • Users like the affordability, simplicity, and reliability of Backblaze B2 Cloud Storage, appreciating its fast upload and download speed, seamless integration with third-party apps, and the ease of setup and configuration.
    • Reviewers noted that the user interface can be technical for new users, the process of browsing stored data can be slow and cumbersome, and the setup process can be unnecessarily difficult.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Backblaze B2 Cloud Storage Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    9
    Affordable
    8
    Ease of Use
    6
    Storage Capacity
    6
    Performance
    5
    Cons
    Storage Limitations
    3
    Backup Issues
    2
    Complex Setup
    2
    Overwhelming Choices
    2
    Poor Customer Support
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
    8.9
    Disk Backup
    Average: 8.4
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Remote Backup
    Average: 8.8
    9.5
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Backblaze
    Company Website
    Year Founded
    2007
    HQ Location
    San Mateo, California
    Twitter
    @backblaze
    17,842 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    363 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backblaze B2 is S3 compatible cloud object storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Delivering performance at 1/5 the cost including free egress u

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 71% Small-Business
  • 19% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backblaze B2 Cloud Storage is a cloud storage solution that provides data backup and storage services.
  • Users like the affordability, simplicity, and reliability of Backblaze B2 Cloud Storage, appreciating its fast upload and download speed, seamless integration with third-party apps, and the ease of setup and configuration.
  • Reviewers noted that the user interface can be technical for new users, the process of browsing stored data can be slow and cumbersome, and the setup process can be unnecessarily difficult.
Backblaze B2 Cloud Storage Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
9
Affordable
8
Ease of Use
6
Storage Capacity
6
Performance
5
Cons
Storage Limitations
3
Backup Issues
2
Complex Setup
2
Overwhelming Choices
2
Poor Customer Support
2
View All Pros and Cons
Backblaze B2 Cloud Storage features and usability ratings that predict user satisfaction
8.9
Disk Backup
Average: 8.4
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.1
Remote Backup
Average: 8.8
9.5
Encrypted Storage
Average: 8.9
Seller Details
Seller
Backblaze
Company Website
Year Founded
2007
HQ Location
San Mateo, California
Twitter
@backblaze
17,842 Twitter followers
LinkedIn® Page
www.linkedin.com
363 employees on LinkedIn®
Oracle Database Backup Service
(36)4.4 out of 5
View top Consulting Services for Oracle Database Backup Service
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Database Backup Service is a secure, scalable, and on-demand cloud storage solution designed specifically for backing up Oracle databases to Oracle Cloud. This service enhances existing backup

    Users
    No information available
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 53% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Oracle Database Backup Service Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Frequency
    1
    Backup Solutions
    1
    Data Recovery
    1
    Recovery Speed
    1
    Reliability
    1
    Cons
    Complex Interface
    1
    Complex Setup
    1
    Difficult Learning
    1
    Learning Curve
    1
    Outdated Interface
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Oracle Database Backup Service features and usability ratings that predict user satisfaction
    8.1
    Disk Backup
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    7.8
    Remote Backup
    Average: 8.8
    9.3
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    825,309 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    198,071 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Database Backup Service is a secure, scalable, and on-demand cloud storage solution designed specifically for backing up Oracle databases to Oracle Cloud. This service enhances existing backup

Users
No information available
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 53% Enterprise
  • 31% Mid-Market
Oracle Database Backup Service Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Frequency
1
Backup Solutions
1
Data Recovery
1
Recovery Speed
1
Reliability
1
Cons
Complex Interface
1
Complex Setup
1
Difficult Learning
1
Learning Curve
1
Outdated Interface
1
View All Pros and Cons
Oracle Database Backup Service features and usability ratings that predict user satisfaction
8.1
Disk Backup
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.7
7.8
Remote Backup
Average: 8.8
9.3
Encrypted Storage
Average: 8.9
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
825,309 Twitter followers
LinkedIn® Page
www.linkedin.com
198,071 employees on LinkedIn®
Ownership
NYSE:ORCL
Axcient x360Cloud
(89)4.4 out of 5
15th Easiest To Use in Online Backup software
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

    Users
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 81% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Axcient x360Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Customer Support
    18
    Easy Setup
    17
    Backup Frequency
    15
    Backup Solutions
    13
    Cons
    Poor Interface Design
    10
    Difficult Navigation
    6
    Lack of Backup
    5
    Backup Issues
    3
    Delay Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Axcient x360Cloud features and usability ratings that predict user satisfaction
    8.0
    Disk Backup
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.3
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ConnectWise
    Year Founded
    1982
    HQ Location
    Tampa, FL
    Twitter
    @ConnectWise
    14,943 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,439 employees on LinkedIn®
    Phone
    800-671-6898
Product Description
How are these determined?Information
This description is provided by the seller.

Axcient x360Cloud protects and secures Microsoft 365 and Google Workspace data by providing complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams, plus Google Drive, includi

Users
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 81% Small-Business
  • 16% Mid-Market
Axcient x360Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Customer Support
18
Easy Setup
17
Backup Frequency
15
Backup Solutions
13
Cons
Poor Interface Design
10
Difficult Navigation
6
Lack of Backup
5
Backup Issues
3
Delay Issues
3
View All Pros and Cons
Axcient x360Cloud features and usability ratings that predict user satisfaction
8.0
Disk Backup
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.3
Encrypted Storage
Average: 8.9
Seller Details
Seller
ConnectWise
Year Founded
1982
HQ Location
Tampa, FL
Twitter
@ConnectWise
14,943 Twitter followers
LinkedIn® Page
www.linkedin.com
3,439 employees on LinkedIn®
Phone
800-671-6898
AvePoint Confidence Platform
(120)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Mid-Market
    • 28% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • AvePoint Confidence Platform is a data protection and management tool that offers backup, restore, governance, and compliance capabilities for cloud environments.
    • Users frequently mention the platform's ease of use, reliable backup and restore process, comprehensive data governance, and the ability to manage everything through a single pane of glass as key benefits.
    • Users reported issues such as the platform timing out too soon, difficulty in reinstating large files, complexity in initial setup and configuration, and occasional performance issues like slow restores or lag.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • AvePoint Confidence Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Cloud Backup
    26
    Backup Frequency
    22
    Cloud Computing
    18
    Cloud Services
    16
    Cons
    Expensive
    10
    Backup Issues
    6
    Learning Curve
    5
    Poor Customer Support
    5
    Slow Performance
    5
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • AvePoint Confidence Platform features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    AvePoint
    Company Website
    Year Founded
    2001
    HQ Location
    Jersey City, NJ
    Twitter
    @AvePoint
    9,789 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,425 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

AvePoint is the global leader in data security, governance, and resilience, going beyond traditional solutions to ensure a robust data foundation and enable organizations everywhere to collaborate wit

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Mid-Market
  • 28% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • AvePoint Confidence Platform is a data protection and management tool that offers backup, restore, governance, and compliance capabilities for cloud environments.
  • Users frequently mention the platform's ease of use, reliable backup and restore process, comprehensive data governance, and the ability to manage everything through a single pane of glass as key benefits.
  • Users reported issues such as the platform timing out too soon, difficulty in reinstating large files, complexity in initial setup and configuration, and occasional performance issues like slow restores or lag.
AvePoint Confidence Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Cloud Backup
26
Backup Frequency
22
Cloud Computing
18
Cloud Services
16
Cons
Expensive
10
Backup Issues
6
Learning Curve
5
Poor Customer Support
5
Slow Performance
5
View All Pros and Cons
AvePoint Confidence Platform features and usability ratings that predict user satisfaction
0.0
No information available
9.0
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
AvePoint
Company Website
Year Founded
2001
HQ Location
Jersey City, NJ
Twitter
@AvePoint
9,789 Twitter followers
LinkedIn® Page
www.linkedin.com
2,425 employees on LinkedIn®
Barracuda Backup
(53)4.4 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Barracuda Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Backup Frequency
    4
    Ease of Use
    4
    Backup Solutions
    2
    Customer Support
    2
    Access Ease
    1
    Cons
    Slow Performance
    3
    Backup Issues
    1
    Difficult Navigation
    1
    Expensive
    1
    Lack of Backup
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Barracuda Backup features and usability ratings that predict user satisfaction
    8.8
    Disk Backup
    Average: 8.4
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Remote Backup
    Average: 8.8
    9.6
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Barracuda
    Year Founded
    2002
    HQ Location
    Campbell, CA
    Twitter
    @Barracuda
    15,258 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,229 employees on LinkedIn®
    Ownership
    Private
Product Description
How are these determined?Information
This description is provided by the seller.

Barracuda Backup offers businesses a flexible, reliable, and cost-effective solution to backup and restore data. Barracuda Backup can be deployed as a physical or virtual appliance on-premises, which

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
Barracuda Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Backup Frequency
4
Ease of Use
4
Backup Solutions
2
Customer Support
2
Access Ease
1
Cons
Slow Performance
3
Backup Issues
1
Difficult Navigation
1
Expensive
1
Lack of Backup
1
View All Pros and Cons
Barracuda Backup features and usability ratings that predict user satisfaction
8.8
Disk Backup
Average: 8.4
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.5
Remote Backup
Average: 8.8
9.6
Encrypted Storage
Average: 8.9
Seller Details
Seller
Barracuda
Year Founded
2002
HQ Location
Campbell, CA
Twitter
@Barracuda
15,258 Twitter followers
LinkedIn® Page
www.linkedin.com
2,229 employees on LinkedIn®
Ownership
Private
Carbonite Safe
(197)4.0 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can

    Users
    • President
    • IT Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Small-Business
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Carbonite Safe features and usability ratings that predict user satisfaction
    8.6
    Disk Backup
    Average: 8.4
    8.3
    Has the product been a good partner in doing business?
    Average: 8.7
    9.0
    Remote Backup
    Average: 8.8
    8.6
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    OpenText
    Year Founded
    1991
    HQ Location
    Waterloo, ON
    Twitter
    @OpenText
    21,600 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23,270 employees on LinkedIn®
    Ownership
    NASDAQ:OTEX
Product Description
How are these determined?Information
This description is provided by the seller.

Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can

Users
  • President
  • IT Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Small-Business
  • 32% Mid-Market
Carbonite Safe features and usability ratings that predict user satisfaction
8.6
Disk Backup
Average: 8.4
8.3
Has the product been a good partner in doing business?
Average: 8.7
9.0
Remote Backup
Average: 8.8
8.6
Encrypted Storage
Average: 8.9
Seller Details
Seller
OpenText
Year Founded
1991
HQ Location
Waterloo, ON
Twitter
@OpenText
21,600 Twitter followers
LinkedIn® Page
www.linkedin.com
23,270 employees on LinkedIn®
Ownership
NASDAQ:OTEX
NAKIVO Backup & Replication
(346)4.7 out of 5
9th Easiest To Use in Online Backup software
Entry Level Price:Starting at $2.45
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

    Users
    • IT Manager
    • Owner
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 58% Small-Business
    • 36% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • NAKIVO Backup & Replication is a data protection solution that covers both on-premises and cloud infrastructure, offering features like deduplication, compression, and flexible recovery options.
    • Users frequently mention the product's speed, reliability, and ease of use, as well as the helpful and informative support team and the ability to manage backups in one place.
    • Users reported issues with the user interface performance, which can feel slow when managing multiple backup jobs, and a lack of detailed documentation for some advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • NAKIVO Backup & Replication Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    80
    Backup Solutions
    65
    Customer Support
    64
    Features
    49
    Affordable
    46
    Cons
    Backup Issues
    18
    Storage Limitations
    13
    Backup Problems
    12
    Limited Features
    11
    Lack of Backup
    10
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
    9.3
    Disk Backup
    Average: 8.4
    9.4
    Has the product been a good partner in doing business?
    Average: 8.7
    9.2
    Remote Backup
    Average: 8.8
    8.9
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    NAKIVO, Inc.
    Year Founded
    2012
    HQ Location
    Sparks, Nevada, USA
    Twitter
    @Nakivo
    1,373 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    179 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

NAKIVO Backup & Replication is a fast, affordable and top-rated backup and disaster recovery solution for VMware vSphere, Microsoft Hyper-V, Nutanix AHV, Proxmox VE, physical machines, NAS, Micros

Users
  • IT Manager
  • Owner
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 58% Small-Business
  • 36% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • NAKIVO Backup & Replication is a data protection solution that covers both on-premises and cloud infrastructure, offering features like deduplication, compression, and flexible recovery options.
  • Users frequently mention the product's speed, reliability, and ease of use, as well as the helpful and informative support team and the ability to manage backups in one place.
  • Users reported issues with the user interface performance, which can feel slow when managing multiple backup jobs, and a lack of detailed documentation for some advanced features.
NAKIVO Backup & Replication Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
80
Backup Solutions
65
Customer Support
64
Features
49
Affordable
46
Cons
Backup Issues
18
Storage Limitations
13
Backup Problems
12
Limited Features
11
Lack of Backup
10
View All Pros and Cons
NAKIVO Backup & Replication features and usability ratings that predict user satisfaction
9.3
Disk Backup
Average: 8.4
9.4
Has the product been a good partner in doing business?
Average: 8.7
9.2
Remote Backup
Average: 8.8
8.9
Encrypted Storage
Average: 8.9
Seller Details
Seller
NAKIVO, Inc.
Year Founded
2012
HQ Location
Sparks, Nevada, USA
Twitter
@Nakivo
1,373 Twitter followers
LinkedIn® Page
www.linkedin.com
179 employees on LinkedIn®
Veritas Alta Data Protection
(42)4.5 out of 5
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Veritas Alta Platform is designed to intelligently and securely backup, govern, protect, and orchestrate clean recovery for enterprise data wherever it may live so business continuity is never at

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 50% Mid-Market
    • 31% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Veritas Alta Data Protection features and usability ratings that predict user satisfaction
    9.1
    Disk Backup
    Average: 8.4
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Cohesity
    Year Founded
    2013
    HQ Location
    San Jose, CA
    Twitter
    @Cohesity
    29,376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7,684 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Veritas Alta Platform is designed to intelligently and securely backup, govern, protect, and orchestrate clean recovery for enterprise data wherever it may live so business continuity is never at

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 50% Mid-Market
  • 31% Small-Business
Veritas Alta Data Protection features and usability ratings that predict user satisfaction
9.1
Disk Backup
Average: 8.4
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.6
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
Cohesity
Year Founded
2013
HQ Location
San Jose, CA
Twitter
@Cohesity
29,376 Twitter followers
LinkedIn® Page
www.linkedin.com
7,684 employees on LinkedIn®
MSP360 Backup
(536)4.5 out of 5
Optimized for quick response
13th Easiest To Use in Online Backup software
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 81% Small-Business
    • 14% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • MSP360 Backup is a software that manages and protects customers' data through centralized backups from a single console.
    • Reviewers like the software's seamless integration with both legacy file-based backups and Azure cloud-based backups, its scheduling feature for automatic downloads, and the excellent customer service provided by knowledgeable support reps.
    • Reviewers mentioned issues with the initial setup being technical and not intuitive, the 2FA process being cumbersome, and the lack of full system image backups for Linux systems.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • MSP360 Backup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Backup Solutions
    33
    Features
    20
    Customer Support
    19
    Affordable
    17
    Cons
    Poor Customer Support
    10
    Backup Issues
    9
    Poor Interface Design
    9
    Lack of Backup
    8
    Learning Difficulty
    8
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • MSP360 Backup features and usability ratings that predict user satisfaction
    9.4
    Disk Backup
    Average: 8.4
    8.9
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Remote Backup
    Average: 8.8
    9.2
    Encrypted Storage
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    MSP360
    Company Website
    Year Founded
    2011
    HQ Location
    Pittsburgh, PA
    Twitter
    @msp360
    2,798 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MSP360 Managed Backup is a centralized, multi-platform backup solution for MSPs and IT teams. It offers automated backups, compliance-ready security, white-labeling, and seamless integration with MSP3

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 81% Small-Business
  • 14% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • MSP360 Backup is a software that manages and protects customers' data through centralized backups from a single console.
  • Reviewers like the software's seamless integration with both legacy file-based backups and Azure cloud-based backups, its scheduling feature for automatic downloads, and the excellent customer service provided by knowledgeable support reps.
  • Reviewers mentioned issues with the initial setup being technical and not intuitive, the 2FA process being cumbersome, and the lack of full system image backups for Linux systems.
MSP360 Backup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Backup Solutions
33
Features
20
Customer Support
19
Affordable
17
Cons
Poor Customer Support
10
Backup Issues
9
Poor Interface Design
9
Lack of Backup
8
Learning Difficulty
8
View All Pros and Cons
MSP360 Backup features and usability ratings that predict user satisfaction
9.4
Disk Backup
Average: 8.4
8.9
Has the product been a good partner in doing business?
Average: 8.7
9.4
Remote Backup
Average: 8.8
9.2
Encrypted Storage
Average: 8.9
Seller Details
Seller
MSP360
Company Website
Year Founded
2011
HQ Location
Pittsburgh, PA
Twitter
@msp360
2,798 Twitter followers
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
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Online Backup Topics

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Learn More About Online Backup Software

Online Backup Software Buying Insights at a Glance

Online backup software automates data protection by continuously copying files, databases, and system configurations to secure cloud or remote storage locations. Instead of treating backups as periodic manual tasks prone to human error, these platforms enable automated scheduling, versioning, and rapid recovery workflows. The result is a backup strategy that feels more like continuous data insurance and less like reactive disaster scrambling.

As data volumes grow and ransomware threats intensify, online backup solutions have become essential infrastructure for business continuity. IT teams rely on these platforms to automate backup schedules, encrypt data in transit and at rest, enable point-in-time recovery, monitor backup health across endpoints, and provide self-service restoration for end users. In practice, the best online backup software acts as the connective layer between distributed data sources, secure storage repositories, and recovery workflows.

Based on G2 review data, users rate online backup software strongly overall. Products in the category hold an average star rating of 4.65/5 and an average likelihood to recommend of 9.30/10. Ease-of-use metrics trend high across the category, with 6.47/7 for Ease of Use, 6.46/7 for Ease of Setup, and 6.46/7 for Quality of Support. These scores suggest that most teams are able to adopt online backup systems relatively quickly once backup policies are configured.

The most common buying pattern across reviews is that teams evaluating online backup tools are trying to balance two priorities: comprehensive data protection and operational simplicity. Strong platforms typically succeed by combining automated backup workflows, intuitive recovery interfaces, and reliable support that reduces manual oversight.

Common use cases include automated endpoint backup protecting laptops and workstations across distributed teams, SaaS application backup safeguarding critical business data in Microsoft 365 and Google Workspace, server and database backup ensuring business-critical systems can be restored quickly, ransomware recovery enabling rollback to clean backup states before encryption, disaster recovery providing complete system restoration after catastrophic failures, and compliance archiving maintaining required retention policies for regulatory requirements. Organizations also leverage these platforms for cloud-to-cloud backup, hybrid backup strategies spanning on-premise and cloud infrastructure, and centralized backup management across multiple locations.

Pricing for online backup solutions usually scales with the data volume stored, the number of protected endpoints or servers, retention period requirements, and advanced features such as instant recovery or ransomware detection. Entry-level plans typically start with basic file backup and limited retention, while enterprise online backup systems offer unlimited retention, advanced security features, dedicated account management, and SLA-backed recovery time objectives.

Top 5 FAQs from zero trust networking software buyers

  • How do online backup platforms balance comprehensive protection with minimal impact on system performance?
  • What recovery time objectives can online backup solutions realistically deliver for business-critical systems?
  • How well do online backup tools integrate with existing infrastructure, like virtualization platforms and cloud services?
  • What level of encryption and security controls do backup providers offer for regulated industries?
  • How do backup solutions handle version retention and long-term archival for compliance requirements?

G2's top-rated online backup software, based on verified reviews, includes NinjaOne, IDrive Online and SaaS Backup, Object Storage e2, Druva Data Security Cloud, Veeam Data Platform, and Cove Data Protection.

What are the top-reviewed online backup software on G2?

NinjaOne

  • Number of Reviews: 495
  • Satisfaction: 97
  • Market Presence: 84
  • G2 Score: 90

IDrive Online and SaaS Backup, Object Storage e2

  • Number of Reviews: 1670
  • Satisfaction: 98
  • Market Presence: 82
  • G2 Score: 90

Druva Data Security Cloud

  • Number of Reviews: 522
  • Satisfaction: 86
  • Market Presence: 88
  • G2 Score: 87

Veeam Data Platform

  • Number of Reviews: 431
  • Satisfaction: 71
  • Market Presence: 96
  • G2 Score: 83

Cove Data Protection

  • Number of Reviews: 357
  • Satisfaction: 76
  • Market Presence: 84
  • G2 Score: 80

Satisfaction reflects how users rate their experience with the product based on review signals such as usability, support, and likelihood to recommend. (Source 2)

Market Presence represents a product's market footprint based on company size, user adoption, and product growth indicators. (Source 2)

G2 Score combines Satisfaction and Market Presence to create a category-level ranking that enables direct product comparison. (Source 2)

Learn more about how G2 calculates these scores. (Source 1)

What I Often See in Online Backup Software

Pros: What I See Users Consistently Appreciating

  • Automated backup scheduling eliminating manual intervention and human error

“I work as a Dietitian & Nutritionist, manage my clinic, and also create health education content. Because of this, I handle many important and confidential documents daily. These include patient case files, diet charts, lab reports, billing records, clinic-related legal documents, and also health awareness content that I prepare. Losing this data would create serious problems, so keeping it safe is very important for me.

The main reason I use IDrive is for backup security. Once I selected my clinic folders, it started backing up automatically. I can easily see when the last backup was done, which gives me confidence that my data is protected.

It was simple to set up, and I did not need technical knowledge. I use it regularly since I keep updating patient records and content files. It runs in the background and does not disturb my work. For me, the biggest benefit is peace of mind. My clinic documents are sensitive, and IDrive helps me keep everything safe without making things complicated.” - Ishan S., IDrive Online and SaaS Backup, Object Storage e2 Review

  • Intuitive restoration interface enabling fast self-service file recovery

“The one place to backup all my different types of data on different platforms, and Druva continues to add more features, making my backup management so much better than the many other solutions I have used over the past 20-plus years. A single place to go and see all my data. A single place to go to search for files that we must purge. A single place to go to trace the other users whose files a file may have been shared with. This has been a win as far as solutions for us, and it's not just a backup solution, it's a data management and compliance dream.” - Ken A., Druva Data Security Cloud Review

  • SaaS application backup protecting Microsoft 365 and Google Workspace data

“I love how Druva provides a single, bird's-eye view of our entire data estate, from Hybrid Workloads to SaaS applications like Microsoft 365 and Google Workspace. The cyber resiliency dashboard is a major standout, having real-time visibility into 234 Data Anomalies and 76 Restore Scans, which gives me immense peace of mind that our recovery protocols are working.” - Avyan S., Druva Data Security Cloud Review

Cons: Where I See Many Platforms Falling Short

  • Slow initial backup speeds when transferring large datasets to cloud

“Since Druva is a cloud-native solution, it requires a reliable internet connection for backups, restores, and daily operations. If the internet connection is unstable or slow, this can significantly impact the speed of backup processes or data recovery times. For organizations in remote or bandwidth-limited environments, this can be a critical limitation.”- Verified User in Consulting, Druva Data Security Cloud Review

  • Learning curve navigating advanced features like granular recovery options

“While basic functions are straightforward, mastering some of the more advanced features can require significant time and effort. This learning curve might be a hurdle for less experienced IT staff.” - Renaldo B., Veeam Data Platform Review

My Expert Takeaway on Online Backup Software in 2026

G2 review data suggests that online backup software performs particularly well in areas that tend to drive long-term product adoption. The category averages 4.65 out of 5 stars, paired with a 9.30 out of 10 likelihood-to-recommend score, which indicates that most IT teams see meaningful value from these platforms once they become part of infrastructure operations.

Where I see the biggest difference between average and high-performing teams is how they use these tools beyond basic file backup. The most successful teams treat online backup systems as comprehensive data resilience frameworks, not just as disaster recovery insurance. They actively leverage features like continuous data protection for business-critical databases, automated SaaS backup for cloud applications, and immutable backup storage to defend against ransomware. That approach helps maintain stronger recovery point objectives and reduces downtime during incidents.

I also notice stronger adoption patterns in industries where data loss carries significant consequences, such as information technology services, computer and network security, healthcare, and financial services. In those environments, teams often need to meet strict compliance requirements while protecting distributed data across remote workforces. Online backup solutions make it easier to automate protection policies while maintaining audit trails for regulatory compliance.

Another clear trend in the data is that ease of use and support quality strongly influence adoption. Products with the highest recommendation scores tend to combine automated backup workflows with intuitive recovery experiences that reduce training requirements. Metrics like Ease of Use (6.47/7), Ease of Setup (6.46/7), and Quality of Support (6.46/7) reinforce the idea that most teams can implement these platforms without significant operational friction, especially when vendors provide responsive technical support during initial configuration.

If I were advising a team evaluating the best online backup software, I would focus on three things early in the buying process: how quickly the platform can restore critical data when systems fail, how effectively it protects modern SaaS applications alongside traditional infrastructure, and how well it integrates with existing IT management tools and workflows. The tools that perform best in those areas usually become foundational infrastructure for business continuity and disaster recovery operations.

Online Backup Software FAQs

What is the best backup software for large enterprises?

Large enterprises need platforms supporting distributed infrastructure, advanced compliance features, and centralized management. Top enterprise online backup software options on G2 include:

  • Druva Data Security Cloud: Cloud-native backup designed for enterprise-scale data protection and compliance.
  • BackBox: Enterprise backup platform with comprehensive SaaS application protection.
  • NinjaOne: Unified IT management with enterprise backup and monitoring capabilities.
  • Veeam Data Platform: Comprehensive backup for virtualized and cloud infrastructure at scale.
  • AvePoint Confidence Platform: Enterprise SaaS backup specializing in Microsoft 365 protection.

What is the best data backup service for software development teams?

Software development teams need backup solutions that protect code repositories, development environments, and cloud infrastructure. Best services on G2 include:

What is the best online backup service for small businesses?

Small businesses typically need affordable, easy-to-manage backup with minimal IT overhead. Best online backup software for small businesses on G2 include:

What is the most secure online backup solution for startups?

Startups need secure, scalable backup that grows with the business while protecting sensitive data. Most secure options on G2 include:

  • Druva Data Security Cloud: Security-first backup with ransomware protection and compliance features.
  • CyberSentriq: Cybersecurity-focused backup with advanced threat protection.
  • Datto SIRIS: Business continuity solution with ransomware detection capabilities.
  • NinjaOne: Secure backup with endpoint protection integration.
  • BackBox: Secure SaaS backup with data encryption and compliance controls.

What is the recommended online storage service for tech firms?

Tech firms need flexible storage that supports diverse infrastructure and development workflows. Recommended services on G2 include:

What's the top-rated cloud backup app for IT companies?

IT companies need robust backup with strong technical capabilities and automation. Top-rated apps on G2 include:

Which online backup provider is the most cost-effective?

Cost-effectiveness requires balancing pricing, features, and storage efficiency. Most cost-effective providers on G2 include:

Sources

  1. G2 Research Scoring Methodologies
  2. G2 Market Presence Score Overview


Researched By: Tian Lin

Last updated on: March 15, 2026

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