--- title: APS Reviews meta_title: 'APS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 858 reviews by the users' company size, role or industry to find out how APS works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 858 scale: '5' date_modified: '2026-07-14' parent_category: name: HR url: https://www.g2.com/categories/hr --- # APS Reviews **Vendor:** APS **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.6/5.0 **Total Reviews:** 858 ## About APS APS (Automatic Payroll Systems, Inc.) is a type of Human Capital Management (HCM) solution designed to help users streamline payroll and HR processes. This all-in-one, cloud-based platform equips businesses with the necessary tools to manage their workforce efficiently and effectively, catering to a wide range of organizational needs. By consolidating various HR functions into a single platform, APS allows organizations to enhance their operational workflows and improve overall productivity. The APS platform is particularly beneficial for small, mid-sized, and larger organizations seeking to optimize their HR functions. It offers a comprehensive suite of features that address various aspects of human capital management. With dedicated modules for payroll management, HR management, time and attendance tracking, workforce analytics, and benefits administration, APS provides a holistic approach to managing employee-related processes. This makes it suitable for HR professionals, payroll administrators, and business leaders who require a reliable system to enhance their operational efficiency. One of the standout features of APS is its payroll management capabilities, which ensure accurate and timely payroll runs. This includes automatic tax calculations and compliance with federal, state, and local regulations, allowing businesses to navigate the complexities of payroll with ease. The HR management module further supports organizations by offering tools for employee data management, performance tracking, and applicant tracking, thus streamlining the hiring and onboarding processes. Additionally, the time and attendance feature allows real-time tracking of employee hours, integrating seamlessly with payroll for precise wage calculations. Businesses benefit significantly from using APS due to its ability to enhance efficiency and accuracy. By automating payroll and HR processes, organizations can reduce the time and effort required to manage these functions, allowing them to focus on strategic initiatives. The platform's workforce planning tools provide insights into labor costs and headcount management, aiding in informed decision-making. Furthermore, APS helps organizations maintain compliance with ever-changing tax laws and employment regulations, mitigating the risk of penalties and fines. The value that APS offers extends beyond its core functionalities. Its scalable design means that the platform can grow alongside a business, making it a versatile solution for organizations of varying sizes. The user-friendly interface simplifies complex tasks, ensuring that users can navigate the system with ease. APS' guided implementation process ensures visibility, accountability, and long-term success. Additionally, APS provides personalized support and training resources, ensuring that users can maximize the platform's benefits. With seamless integration capabilities with other business systems, such as accounting and ERP software, APS fosters a cohesive workflow that enhances overall productivity. ## APS Pros & Cons **What users like:** - Users highlight the **responsive customer support** of APS, ensuring quick assistance and effective problem resolution. (125 reviews) - Users commend the **exceptional customer service** and responsiveness of APS, feeling valued and supported throughout their experience. (44 reviews) - Users value the **user-friendly interface** of APS, making it easy to navigate and utilize effectively. (41 reviews) - Users value the **user-friendly system** of APS, appreciating its organized implementation and excellent customer support. (32 reviews) - Users appreciate the **user-friendly simplicity** of APS, making staffing and management tasks effortless and efficient. (32 reviews) - Users appreciate the **streamlined payroll process** of APS, facilitating seamless recruitment and employee management. (30 reviews) - Users appreciate the **user-friendly payroll management** of APS, ensuring reliable and efficient processing for their needs. (30 reviews) - Users highlight APS's **quick response time** , appreciating the dedicated support that addresses inquiries effectively and efficiently. (29 reviews) - Efficiency (25 reviews) - Implementation Ease (24 reviews) **What users dislike:** - Users find **limited reporting customization** and challenging navigation, which affects their overall experience with APS. (25 reviews) - Users find the **limited customization** in APS restrictive, preferring more intuitive controls for managing their configurations. (18 reviews) - Users find the **missing features** in APS create challenges in reporting and employee management tasks. (14 reviews) - Users find the **lack of report-building features** in APS frustrating, requiring manual effort to access necessary information. (13 reviews) - Users find APS to be **not user-friendly** , particularly with automatic changes and complex features affecting usability. (13 reviews) - Users find APS **not intuitive** , struggling with a complicated interface and inadequate training during the transition process. (11 reviews) - Users find **poor customer support** frustrating, citing slow responses and a lack of detailed knowledge. (11 reviews) - Users find **system limitations** frustrating, as they hinder direct updates and restrict access to the full database for reporting. (11 reviews) - Users find the **learning curve challenging** , often struggling to locate features and requiring assistance for setup. (9 reviews) - Limited Capabilities (9 reviews) ## APS Reviews ### 1. I am pleased with this versatile and affordable enhanced payroll solution. **Rating:** 4.5/5.0 stars **Reviewed by:** Tammy K. | Controller, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** August 20, 2020 **What do you like best about APS?** APS is extremely easy to use for payroll. It is fast and very user-friendly. We are ever-expanding, and I like that APS helps us with the tax registrations in new states, something I used to have to do myself. They have taken a lot of the payroll burden off of my plate. **What do you dislike about APS?** I would make some functional changes, add a bit of new features, but obviously most everyone would make it exactly the way they like if they could. Things are moving a bit slow at the moment, but Covid seems to have slowed everything down so I'm not sure how much I could fault APS for that. **What problems is APS solving and how is that benefiting you?** APS has helps us beginning with APS Hire, which automates job postings for us and streamlines adding new employees to the payroll solutions, Applicants can be scored and notes made, tests given and interviews scheduled right from APS. The information carries from one platform to the next, stopping the need to reenter everything again and again. We chose APS because it integrates with our accounting software and our retirement provider. **Official Response from Joelle Cullimore:** > Thank you for your wonderful review, Tammy! We're glad to hear that our payroll and HR platform has helped you with legislation changes. We will definitely pass along your feedback regarding updated functionality. We appreciate your time and thank you for being an APS customer. ### 2. APS Payroll Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about APS?** I like the multiple tracking features that APS offers, such as OSHA 300a, and the full reports that you can pull regarding pay, deductions, and the many others. I do enjoy the turnover tracking as well, definitely keeps things in perspective. **What do you dislike about APS?** I don't like that I can't pull specific date range hours (only can pull hours based on paydate) very inconvenient when reviewing for FMLA and vacation hours. **Recommendations to others considering APS:** Great Payroll system compared to other system I was using before (Compeat Payroll) Definitely review all features that your company is looking for before committing, but overall I do enjoy the program. **What problems is APS solving and how is that benefiting you?** The OSHA reporting itself is extremely helpful within our company; we were using an internal tracking for OSHA before and doing all calculations for the OSHA 300a report ourselves, so having the system help and automate the report is very timely in getting the report in. **Official Response from Nicholas Jones:** > Your positive review is much appreciated! We're glad to hear our unified platform has made processing payroll a breeze. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 3. Great all in one HR/Payroll software solution **Rating:** 5.0/5.0 stars **Reviewed by:** Claudia C. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** My favorite thing about this HRIS is I have all functions on one system. HR, Payroll, Recruiting, ATS, Time management, Performance Reviews, Benefit Administration! And it's mostly all available on the mobile app to which makes this EXTREMELY helpful for my employees (trucking industry). I absolutely LOVE the e-signature function, I use this often!! And the notification option makes sending mass emails or text messages a breeze! **What do you dislike about APS?** The basic reporting is basic, it really needs help in design & formatting (color coding) and having more information available on one report for payroll. You can get what you need from a couple reports, I'm just used to and prefer more on one single report. I would also prefer having a dedicated line to my rep. I tend to have issues on payroll cutoff date - close to deadline and I know my team is busy helping others but I would like a direct line just in case. Luckily that's only be a need I've had twice since we rolled this software out and my issue was resolved quickly. **Recommendations to others considering APS:** APS is a great HRIS solution for those that are looking for an all in one software. You can utilize separate modules for what your company needs are. It's extremely user friendly & implementation was a breeze! **What problems is APS solving and how is that benefiting you?** Problems we had that were resolved with using APS was our Hiring/Recruiting/ATS. We were doing this manually, with some help from Indeed but still mostly manual. The APS Hire & Onboarding has made such a difference in the amount of time we spend reviewing applicants and onboarding. The on boarding pieces is AMAZING!! We moved all our HR/Payroll in house from a PEO so this is all new the Company. It's great having the full control and flexibility ver our HR & Payroll. **Official Response from Rachel Maner, CDMP:** > Thank you for your wonderful review, Claudia! We're glad to hear that our payroll and HR platform has helped you automate your hiring and onboarding processes. We will definitely pass along your feedback regarding our Report Manager. We appreciate your time and thank you for being an APS customer. ### 4. Great product and amazing service! **Rating:** 4.5/5.0 stars **Reviewed by:** Kristina S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 28, 2020 **What do you like best about APS?** I love the customizability of the program. We are able to track all of the information we need for ourselves and regulatory and licensure agencies. **What do you dislike about APS?** Getting the GL set up was a little tricky, but we got there. The help topics are not very helpful when you are looking for a specific answer but my team is amazing and gets back to me very quickly with the answers I need. **What problems is APS solving and how is that benefiting you?** Our biggest problem was having redundant information in several places causing a lot of manual entry and more opportunities for error. With the full integration of APS, all of the data is in one place. For most things, enter it once and done! This is a huge time saver and cuts down on costly errors. **Official Response from Joelle Cullimore:** > Kristina, thank you so much for taking the time to review us! We are glad to hear that our system has been configurable to your needs! We are also happy to hear that your dedicated support team has been helpful! We look forward to working with you for years to come! ### 5. Payroll Services **Rating:** 5.0/5.0 stars **Reviewed by:** GoodFellas D. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2016 **What do you like best about APS?** Ability to complete my payroll and HR duties online at my convenience, and the price is very reasonable. Their client service reps are knowledgeable and quick to respond **What do you dislike about APS?** Cutting a check out of cycle can be confusing. Doesn't take care of Workmen's Compensation Insurance. **What problems is APS solving and how is that benefiting you?** Payroll services. ### 6. Worst implementation experience ever **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 16, 2020 **What do you like best about APS?** Some of its features are helpful, especially for really small companies. **What do you dislike about APS?** So far it is not a good solution for our mid-sized company. They overpromised throughout the sales process but have not delivered on much. Every time we ask for something that we were told during the sales process would be easy to do, the implementation team pushes back and says they don't do that. The functionality is not designed for multi-unit locations. The onboarding process is clunky and has no supporting documentation. The implementation has been extremely painful and no one at APS seems to have any urgency to get things done. The employee upload was incorrectly done multiple times and is still not right. I could go on and on, but you get the point. **Recommendations to others considering APS:** Keep looking. Don't take "yes, we can do that" at face value. **What problems is APS solving and how is that benefiting you?** I don't know that we are solving any problems. We seem to have jumped from the frying pan into the fire. The only plus is that the fire is cheaper. **Official Response from Joelle Cullimore:** > We would love to work together with you to help resolve these issues. Our Success Coordinator, Amanda, is happy to assist you in this matter. Please contact her by phone at 318-222-9774 / 318-213-3289 or by email at arichards@apspayroll.com. ### 7. APS Payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** I like how easy it was to implement and to make changes on a monthly basis on a employee by employee basis. **What do you dislike about APS?** The reporting isn't very intuitive but once you figure out what fields you are looking for I do like that you are able to create a favorites list to access anytime you need to repeat a report. **Recommendations to others considering APS:** The support team is always willing to help and the software is easy to use. As someone that works for another SaaS company APS is very user friendly and simple to use. **What problems is APS solving and how is that benefiting you?** We are a small company and using APS has made it easy to create payroll batches for both on and off schedule payroll runs. We have multiple team members contributing to payroll and the collaboration in real time make it easy. **Official Response from Joelle Cullimore:** > We are happy to hear that your implementation was so easy. We have passed along your reporting feedback to our development team as well. We look forward to working with you for years to come. ### 8. Quick, easy payroll solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about APS?** Easy to use payroll solution. Managing my 200 employees is a breeze on a daily basis. **What do you dislike about APS?** I'm not sure there's an answer. It's a pretty great solution. **What problems is APS solving and how is that benefiting you?** My employees get paid, and I get their paycheck in a timely manner. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us s review. We are happy to hear the system has been so helpful. We look forward to working with you for years to come. ### 9. Human Resource Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2020 **What do you like best about APS?** The simplicity of APS for employers and employees makes it very manageable. **What do you dislike about APS?** Sometimes the customer service is slow to respond, but when they do it's very helpful and everyone knows what they're doing. **Recommendations to others considering APS:** I would set this up before using any other system. Ask all your questions up front. If you want to eventually roll out a new feature, just add it at the beginning and then it's easier to set up when you're ready. **What problems is APS solving and how is that benefiting you?** Keeping track of clock in and clock out for employees is super important for me. **Official Response from Casey Chaudoir, MBA:** > We appreciate your positive review, Valerie! We're glad to hear you're happy with the intuitive design of our platform. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 10. Simple, compact and everything in one place **Rating:** 4.5/5.0 stars **Reviewed by:** Dawn M. | Benefits Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2020 **What do you like best about APS?** The thing I like best is the fact that we have all aspects of payroll and benefits in one place. **What do you dislike about APS?** Connecting the benefits choices together is not possible. **Recommendations to others considering APS:** This has been a very helpful switch for us to combine all of our HR services into one place. We upload HR documents, so we no longer need to keep paper copies as well as have all of our benefits and benefit documents in APS as well. It has been a very helpful system for us. My advice for others is to look for a system that will meet all of your needs and one that has customer service, videos, and helpful tips to help you use all of the available resources. APS offers that. **What problems is APS solving and how is that benefiting you?** The problems we are solving are having all of our HR documents in one place. The employee can now see benefits, vacation, payroll, tax info, and any HR documents all in one place. **Official Response from RebeccaGrace Kimball:** > Thank you for updating your review! We are happy you enjoy all payroll and benefits in one place. We are glad to hear that our HR platform has been solving problems for you, with all services being in one spot. I will pass along the feedback about connecting benefit choices. Thank you for being a valued APS customer! ### 11. HR Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about APS?** APS Payroll Solutions is the best part!! **What do you dislike about APS?** APS New Hire Solutions is the part I dislike they still need to work on a better soloution to Integrating outside vendors. Also, APS payroll needs to provide the same text messaging services as APS New Hire. **Recommendations to others considering APS:** Yes **What problems is APS solving and how is that benefiting you?** APS New Hire Solutions **Official Response from Rachel Maner, CDMP:** > Thank you so much for taking the time to leave us this 5-star review. We are happy to hear that you are satisfied with our payroll solution. We'll make sure to pass along your feedback regarding APS Hire and text messaging. We look forward to working with you for years to come and thank you for being an APS customer. ### 12. Good program - user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2021 **What do you like best about APS?** It is easy to learn and use. It's flexible for the needs of my small company **What do you dislike about APS?** I don't feel like there is anything i would change at this point. **What problems is APS solving and how is that benefiting you?** I have not had any problems **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us s review. We are happy to hear the system has been flexible to your needs. We look forward to working with you for years to come. ### 13. I enjoy using APS system because it is user freindly. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2021 **What do you like best about APS?** I am being able to make corrections as needed without having to ask others. **What do you dislike about APS?** Currently, I have not found anything that stands out at this time. **Recommendations to others considering APS:** None **What problems is APS solving and how is that benefiting you?** Being able to detect as needed has helped me personally. **Official Response from Rachel Maner, CDMP:** > Thank you so much for your wonderful review! We're glad to hear that you're enjoying our software and that it's helping make your workday easier. We appreciate your time and thank you for being an APS customer. ### 14. Awesome experience! Great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** Two things I really like about APS. (1) APS has an amazing customer service team. Every time we have questions or an issue, they resolve the matter very quickly or take the time to thoroughly explain any of our inquiries. (2) Customization. The software itself is very customizable. From simple things like specific reporting to very unique things to your company, APS can do it. **What do you dislike about APS?** Unfortunately, our company is based out of Hawaii so the time difference is a little hard. However, they still get to our questions very quickly. **What problems is APS solving and how is that benefiting you?** Customization through reporting. Some of our previous systems required us to run several reports to get the information we needed. APS has a "Report Builder" that allows you to customize, save, and edit reports. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive review! We're glad to hear that you've experienced excellent customer service and that you've been able to customize reports to fit your needs. Thank you for being a valued APS customer and we hope you continue having a great experience with us! ### 15. APS is a great company to work with, especially their customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about APS?** The customer service is excellent. The team is responsive, professional, and always willing to help out. **What do you dislike about APS?** When processing payroll, the system can be a little tricky with transactions that aren't regular payroll. In these instances, I often have to contact support. **What problems is APS solving and how is that benefiting you?** They help me with my payroll, as well as process payroll tax reports. They take everything off my hands which is helpful. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us this 5-star review. We are happy to hear the platform has been so helpful and that our customer service has met your needs. We've passed along your feedback about the one-off transactions as well. We look forward to working with you for years to come. ### 16. Triad Metals **Rating:** 3.5/5.0 stars **Reviewed by:** Chris S. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about APS?** Seeing the pay stubs and ease of downloading pay stubs for employees along with the W-2's. Employees at APS are very friendly **What do you dislike about APS?** Onboarding in the system has constant issues due to the multiple branches/entities. Sometimes people just disappear when uploading the new hires to payroll. The reporting - or limits to it Too many issues where support has to address rather than us having the ability Not a user friendly system.... Lack of ability to reach someone by phone **What problems is APS solving and how is that benefiting you?** With a background of over 20 years in payroll, I find that the APS system would be good for a single entity company, but it appears a bit antiquated in comparison to other systems I've worked with for companies with multi-divisions. (Workday, SAP and ADP) **Official Response from Joelle Cullimore:** > Chris, we appreciate your honest review and we will share your feedback with our customer success team. We will have someone reach out to you to help you navigate any concerns you have. ### 17. It was easy to work and process a payroll **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** Its more easier to adopt the system how it works and we received the a payroll on time plus they have a helpful worker team if you ever have a problem they will be there to fix the problem in general excellent customer service team. **What do you dislike about APS?** There is nothing to dislike about APS I like APS. **Recommendations to others considering APS:** If you are looking for a system works, easier to work, and excellent costumer service you should choose APS. **What problems is APS solving and how is that benefiting you?** It makes it helpful for our business specially the way they set up the system it more organized and like I said easier to work. we have different company under one owner and every time when I process the payroll it makes helpful the system. **Official Response from Casey Chaudoir, MBA:** > We appreciate your positive review! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 18. User friendly, easy payroll system with enough horsepower to do it all! **Rating:** 4.5/5.0 stars **Reviewed by:** Julia P. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** The payroll grid is simple to manually adjust and toggling between employee profiles while processing makes correcting things quick without loosing your work. **What do you dislike about APS?** If I ever run into an issue, the APS support team is quick to help. So, nothing! **Recommendations to others considering APS:** If you have a few people at the organization that can run payroll, this is a great solutions! **What problems is APS solving and how is that benefiting you?** Payroll is fast and easy to process, out of cycle runs and manual checks are easily prepared on site. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to review us. We are happy to hear the payroll grid format has been helpful and user-friendly. We are also glad to hear that your dedicated customer support team has been there when you need them. We look forward to working with you for years to come! Happy holidays! ### 19. I have been extremely pleased with everything about APS payroll! Our support team is awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy P. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** The support team! We have a dedicated team that knows my name--and I know theirs--always helpful and quick to respond when I have questions or issues. **What do you dislike about APS?** Would like the performance review module to be tweaked a little to be a bit more flexible **Recommendations to others considering APS:** Talk to their sales team and don't be afraid to tell them exactly what you need---they can tailor their package to fit your needs **What problems is APS solving and how is that benefiting you?** Before APS we were a manual system. I am an HR team of 1 and we have 1 AP/Payroll clerk--and 85+ staff--APS has really made it easier to manage all that information! APS Hire module has really made a difference in our staff recruitment and onboarding processes. **Official Response from RebeccaGrace Kimball:** > Wendy, thank you so much for taking the to update your review! We are so happy to hear that your support team has been helpful and quick to answer questions. I will pass along your positive feedback about the performance review module. Thank you for being a valued APS customer! ### 20. Mostly a good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about APS?** Ease of use, helpful customer service agents **What do you dislike about APS?** Promises were made during various transitions & only after-the-fact, were we told those "promises" were not doable. **Recommendations to others considering APS:** Don't hold them to any promises, who you'll regret it. **What problems is APS solving and how is that benefiting you?** None **Official Response from Joelle Cullimore:** > Thank you for taking the time to leave us a review. We are happy to hear you are pleased with your dedicated account team. We are sorry to hear about the promises that were made to you. Our customer success team would be happy to help you navigate these. You can reach our Success Manager, April at aremedies@apspayroll.com or 318-213-3263. Thank you again for being an APS client. ### 21. Simplified payroll **Rating:** 4.5/5.0 stars **Reviewed by:** Scheri T. | Operations and Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** APS Payroll is easy to use and navigate. The import feature makes it easy to avoid data entry errors and the ability to choose incomes and deductions per payroll simplifies changes. The Payroll Audit Summary report is a great way to take a snapshot of each payroll batch. I have run 5 payrolls to date and feel very confident navigating the software. It is also easy to run off-cycle checks or print remotely. **What do you dislike about APS?** I would like to see a drag and drop feature to rearrange tiles on the dashboards. The user interface is dated. **What problems is APS solving and how is that benefiting you?** 1) The main problem we are solving with APS is getting our payroll questions answered in a timely manner. APS offers multiple ways to contact them including email, phone, and chat. Our previous HRIS only offered email communication which was unhelpful when we needed a response the same day. 2) The report functions are robust. I can easily create a custom report and save it to my dashboard. I have added several tiles to my dashboard to get a snapshot of the business in a glance. 3) The attendance calendar is a great way to see all the PTO submissions at once. I export the calendar to Outlook and view it from there. The attendance alert tile is very helpful as well. I can see who has a birthday, work anniversary, or time off request that needs to be reviewed. Much like a to-do list for managers. **Official Response from Rachel Maner, CDMP:** > Thank you so much for your positive review, Scheri! We're glad to hear that our software has made payroll processing easier for you. We'll definitely make sure to pass along your feedback regarding dashboard tiles. We appreciate your time and thank you for being an APS customer. ### 22. APS PAYROLL SOLUTION ; THE SOLUTION TO ALL OF YOUR PAYROLL PROBLEMS **Rating:** 5.0/5.0 stars **Reviewed by:** Alicia H. | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2020 **What do you like best about APS?** THE BEST THING ABOUT THIS PROGRAM IS THAT NOT ONLY IS IT EASY TO USE BUT YOU HAVE THEIR SOLUTION TEAM RIGHT AT YOUR FINGERTIPS, SHOULD YOU ENCOUNTER ANY ISSUES. **What do you dislike about APS?** I HAVENT FOUND ANYTHING I HAVENT LIKED. **What problems is APS solving and how is that benefiting you?** I USE THIS SYSTEM FOR HR AS WELL AS PAYROLL. ITS USED TO ADD EMPLOYEES TO OUR COMPANY SO WE HAVE MANY USERS THROUGHOUT AND EVERYONE RAVES ON HOW EASY IT IS TO USE. **Official Response from Rachel Maner, CDMP:** > Thank you for your wonderful review, Alicia! We're glad to hear the APS platform is helping you streamline your payroll and HR processes. We love hearing that it's easy for everyone in your organization to use. Thank you for taking the time to review us and for being a valued APS customer! ### 23. Easy to Navigate, Flexible, Clean **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** APS is a very easy to use payroll system that makes our life easier in our HR Department. The customer service is a great resource as well, they have efficient responses with very detailed answers. The best part about APS is the report builder option, which allows me to create reports that are curated to me and our business. **What do you dislike about APS?** Something that I dislike about APS is the attendance calendar. I think it could be formatted in a cleaner way to make it easier to find out who is absent for the day when you first login for the day. It seems as if it takes too many steps to find this information when it is crucial and needs to be found fast. **Recommendations to others considering APS:** Utilize as much of the resources and bells and whistles as possible! **What problems is APS solving and how is that benefiting you?** Because of COVID, we are not using our APS Tablets. Instead, our supervisors are responsible for entering their employees time. One thing that has been helpful for us is the missed punches tab. It narrows down the list of employees that I need to go back and find punches for. Amongst multiple reports that have been helpful, employee record keeping, etc. ### 24. Love this Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2017 **What do you like best about APS?** The website is very user friendly and the staff is super helpful. Reports are clean and easy to create when needed. **What do you dislike about APS?** I would like for the canned reports to be more flexible or have more options to run or emit items. **Recommendations to others considering APS:** I wish the canned reports could be edited to add **What problems is APS solving and how is that benefiting you?** We utilize the payroll system and all of its tax benefits. **Official Response from Rachel Maner, CDMP:** > We appreciate your positive review! We're glad to hear you're enjoying our platform's usability and the responsiveness of our support team. We'll make sure to pass along your constructive feedback regarding our reports. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 25. I've never experienced better Customer Service and professionalism in my life, APS is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Veronika B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** Simplicity, Customer Service Professional Service **What do you dislike about APS?** Maybe the Color, i don't dislike it, but it could look more fun. **Recommendations to others considering APS:** Everyone should use APS, I haven't seen a better Payroll Processor.APS is actually like our work family. **What problems is APS solving and how is that benefiting you?** We were not able to have Clocked in Employees before, Taxes, not to worry about it. On-Boarding is so easy and clear. Anything you want on your payroll, APS Can make work for you! **Official Response from Casey Chaudoir, MBA:** > We appreciate your positive review, Veronika! We're glad to hear our top-rated support team is providing a wonderful client experience for you and your team. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 26. Always Helpful & Timely. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** Always Quick, Helpful question responses. Support has always asked important question to help get to the heart of the problem. Then has given concise complete answers to resolve the problem. **What do you dislike about APS?** There is really not anything that I dislike. **Recommendations to others considering APS:** Software is relatively inexpensive. Helpful and reponsive **What problems is APS solving and how is that benefiting you?** PPP reporting and loan forgiveness reports. Weekly payroll reporting . Workers comp Audits and 401k testing. **Official Response from Samantha Serigny:** > Thank you for your positive feedback! We're pleased to hear that you find our support team helpful and our software relatively inexpensive. ### 27. Payroll made simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2020 **What do you like best about APS?** I like that they make that part of my job so easy. The sight is super friendly, therefore it saves me a ton of time using their services. **What do you dislike about APS?** I have yet to find anything I dislike..... **Recommendations to others considering APS:** You can't go wrong with this APS Payroll Solutions. **What problems is APS solving and how is that benefiting you?** It's great that I can run so many different kinds of reports. Everywhere from my weekly payroll in detail or summary, annual headcount, 401k contributions and now PPP loan content that I will need when the time comes. We did something a little different with the payroll during this Pandemic and they were right there to help and implement quickly. ### 28. Payroll made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2021 **What do you like best about APS?** Ease of payroll processing, entering new employees, updating records as needed. The reports are very helpful and easy to read. I especially like the GL and departments feature. **What do you dislike about APS?** Time to submit payroll vs direct deposit. **Recommendations to others considering APS:** Efficient and cost effective payroll processing. **What problems is APS solving and how is that benefiting you?** Eselfserve makes capturing employee time efficient and accurate. Our payroll processing costs have decreased compared to our previous provider. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us a review! We are happy to hear that our system has helped make your payroll process easier. We also love hearing our advanced reporting features have helped you in your workflows. We have passed along your feedback about the time to submit a payroll batch vs. direct deposit. We look forward to working with you for years to come. ### 29. Seamless Software, Always Helpful Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | AR/Payroll Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** APS has created an easy to use software for processing payroll in all it's forms and has readily adapted to new reporting and taxation requirements due to COVID-19. **What do you dislike about APS?** An easy upload process does not exist (that I know of) to save time on double entry of payroll data from our system into the APS online module. **What problems is APS solving and how is that benefiting you?** APS payroll has created a simple way for us to track FFCRA pay hours for our employees and has taken the burden off of office staff. We've really seen tangible benefits in our reporting processes with APS as well as a significant reduction in hours spent managing employees and payroll entry. **Official Response from Joelle Cullimore:** > Amber, thank you so much for the glowing review! We are happy to hear that our COVID-19 response team and legislation updates have been so helpful to you. We have passed along your feedback about the upload process to our Success Team. Thank you for being a valued APS client. ### 30. Great Customer Service **Rating:** 4.0/5.0 stars **Reviewed by:** Jennifer W. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2020 **What do you like best about APS?** Having a dedicated team for questions. Even if they don't know the answer, they will write you back and tell you they are researching it so you don't feel like your question was asked and ignored. **What do you dislike about APS?** I would like the help/search feature to be a little more user friendly. If you do not use the correct phrasing, you don't get much help from it and then end up having to reach out to staff to answer the question. I am new to Human Resources and Payroll, so sometimes I know the end result of what I need but don't know how to ask the question or the correct phrase in the search. **Recommendations to others considering APS:** If you are looking for a one stop shop, this is it. We use APS from Applicant to retirement and everything in between. **What problems is APS solving and how is that benefiting you?** My staff can do so much more on their own, like updating their personal info whereas before, the office manager always had to drop what she was doing to make the changes. **Official Response from Rachel Maner, CDMP:** > Thank you for your positive feedback, Jennifer! We're so glad to hear that your dedicated support team has helped answer your questions. We will definitely pass along your feedback regarding the help/search feature. We appreciate your time and thank you for being an APS customer. ### 31. Office manager **Rating:** 5.0/5.0 stars **Reviewed by:** Opal B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** How easy it is to use, and if I have any questions they are only a phone call or msg away. **What do you dislike about APS?** I don't really have any dislikes at this time. **Recommendations to others considering APS:** If you are needing to get payroll done quickly and with out headaches get APS. They are easy to use and are there to answer any questions you may have. Great support and you can have peace of mind knowing they take the worry and guess work out of filing payroll taxes. **What problems is APS solving and how is that benefiting you?** We are a small company and with APS we don't have to worry if our taxes are getting paid and filed in a timely manner. One less thing to worry with. With APS they take the worry and headache away from keeping up with simple tax fillings and figuring out what we owe. And our employees love getting direct deposit. **Official Response from Joelle Cullimore:** > Thank you for your positive review, Opal. We're glad to hear that you find our software user-friendly. We look forward to working with you in the many years to come! ### 32. Solid solution with expected features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2021 **What do you like best about APS?** Clean workflow that's simple to navigate **What do you dislike about APS?** For the employee side, the system does feel antiquated in its UI, but it's functional. **What problems is APS solving and how is that benefiting you?** APS has allowed us to manage our payroll for a variety of situations from standard full time employees, hourly, contractors, seasonal and repeating seasonal **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us a review. We are happy to hear the system has been so simple for you to navigate. We have passed along your feedback about the employee user interface as well. We look forward to working with you for years to come. ### 33. Efficient, patient, friendly and prompt **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** I like best that I get a quick response to any requests I submit. Learning to navigate any new software can be daunting. The APS team is knowledgable and always answers my questions promptly and ensures that my questions have been taken care of. **What do you dislike about APS?** I would rather be able to pick up the phone and call but since responses are so timely, it ends up being sufficient to put in a ticket. **What problems is APS solving and how is that benefiting you?** Onboarding and completion of payroll have been a life saver. It has made a very busy HR department run much smoother and with more structure. **Official Response from Joelle Cullimore:** > Thank you so much for writing us a review. We are happy to hear that your dedicated account team has been so quick and responsive to meet your needs. We have passed along your phone call feedback to our Success Team. We look forward to working with you for years to come. ### 34. I use APS primarily for Payroll, hiring and employee tracking **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** It is most helpful to have the vast majority of our employee data available in one quick place **What do you dislike about APS?** Sometimes it can be tricky to navigate within APS and I occasionally forget where I need to go to complete tasks that are not done every day **Recommendations to others considering APS:** APS has been pretty easy to use and learn. I utilize it every day. It seems to be fairly priced compared to the competition **What problems is APS solving and how is that benefiting you?** APS Hire was a big boost for our hiring output. Also payroll protection helps prevent mistakes. Customer service is always quick to respond and helpful **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to review us! We are happy to hear that our unified system has been helpful with employee data management! We have passed along your feedback about navigation to our development team as well. Happy holidays! ### 35. Affordable payroll solution with great reporting however UI needs some updating **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2020 **What do you like best about APS?** Affordable, extensive reporting features and dashboards, scalable and buildable allowing multi-departmental setup functions for employees, geo-fencing capabilities. **What do you dislike about APS?** The user interface is outdated and the app features such as the allowance of timecard approvals are not an option in the app which is a must for supervisors on the go and/or remote employees, amazing sales associates however implementation process and the dedicated team fell short of expections. **What problems is APS solving and how is that benefiting you?** Reporting on demand with scalable and buildable reports Ability to allocate employees between multiple jobs/departments allowing time entries with pay variance based on the position **Official Response from Joelle Cullimore:** > Thank you for taking the time to leave us a review. We are happy to hear that our solution has been so affordable and helpful across departments. We have passed along your feedback about the app features, and implementation to our success coordinator, Amanda. Please reach out to her at 318-213-3289 and she will be happy to walk you through some of our new updates and features. We also have new mobile app features and updates that will be going live any week now so stay tuned for those as well. Thank you for being a valued customer. ### 36. Great payroll company to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Holly M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2020 **What do you like best about APS?** Ease of use of their portal and employee time cards included for easy transition to payroll. **What do you dislike about APS?** Need a quick chat function for quick questions. **Recommendations to others considering APS:** We have used APS for several years. Check out their available reports and custom reports. They work very well. **What problems is APS solving and how is that benefiting you?** Employee hours included with payroll and easy transition from hours to payroll **Official Response from Joelle Cullimore:** > Holly, thank you so much for your raving review! We are happy to hear that our system has been easy to use as our mission is to make payroll and HR easier for the customers we serve. We have given your feedback about the chat function to our success team. We look forward to working with you in the years to come. ### 37. Exceptional Payroll Service **Rating:** 5.0/5.0 stars **Reviewed by:** Angie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about APS?** Customer Service is top notch. Everyone I've worked with has been excellent. **What do you dislike about APS?** Sometimes the response time with just one person has been slack. **Recommendations to others considering APS:** Highly Recommend. This is a great system for payroll and tax filings. **What problems is APS solving and how is that benefiting you?** I hated the state filings. Now they do them for me. Also, the HR piece works for us. **Official Response from Rachel Maner, CDMP:** > Thank you for your wonderful review, Angie! We're glad to hear the APS platform is helping you streamline your payroll and tax filings. We appreciate your constructive feedback regarding our response times and will pass that along. Thank you for taking the time to review us and for being a valued APS customer! ### 38. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Shelly R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2020 **What do you like best about APS?** The migration from our existing payroll system was super easy and the software is intuitive for our hourly employees. **What do you dislike about APS?** Still getting used to the reporting side, but support is very helpful. **Recommendations to others considering APS:** We reviewed many payroll systems before landing on APS and we are glad we did! **What problems is APS solving and how is that benefiting you?** Ease of use. Great customer service! **Official Response from Casey Chaudoir, MBA:** > We appreciate your positive review, Shelly! We're glad to hear our unified platform has made payroll processes easier and that you're happy with our customer service. Thank you for being a valued customer and we hope you continue to have a great experience with APS! ### 39. CFO, I review all transaction and am back up payroll processor **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2020 **What do you like best about APS?** I like the fact that the payroll, HR and hiring module are all linked together and the software is very affordable. **What do you dislike about APS?** When you have issues with the odd items in a payroll run, it can take weeks to fix. In addition, it is hard to map to the GL as anything you add to payroll you have to add a new GL code and then it bust the entire upload. **Recommendations to others considering APS:** If you are looking at an all encompassing software for a good price, APS is the way to go. **What problems is APS solving and how is that benefiting you?** It keeps all of our information in one place, HR, new hire, payroll. The customer support team has been able to help us with most of our questions. All of our benefits are set up through API feed and it works great. **Official Response from Joelle Cullimore:** > Thank you for taking the time to leave us a thorough review. We are happy to hear that our unified solution has made your processes easier. We have passed along your feedback about the timeframe to fix issues and the GL. Thank you for being a valued customer. ### 40. Great customer service, simple user interface, heavy duty product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** I love that the APS platform is so easy to learn and use. My onboarding team is amazing and helpful. This is also saving us a lot of money. **What do you dislike about APS?** At this time, there isn't anything that I dislike. Even when I've had trouble logging in, finding something, I received quick effective service that solved my problem within minutes. **Recommendations to others considering APS:** If you are looking for great customer service, easy to use platform, and cost savings APS is a wonderful solution. The ability to only purchase the solutions you need is also a plus. **What problems is APS solving and how is that benefiting you?** We are with a PEO and it is a high cost of business for our PT staff who are not eligible for benefits. APS is helping us reduce that cost and only giving us services that we need for this staff group. **Official Response from Joelle Cullimore:** > Thank you for your wonderful review. We're glad to hear that our implementation team has been so helpful . We appreciate your time and thank you for being an APS customer. ### 41. An Absolute Pleasure to Work With APS **Rating:** 5.0/5.0 stars **Reviewed by:** Robert R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2020 **What do you like best about APS?** The setup was easy, their team did most of the work. I really like having a team of people assigned to my account that I have came to know and rely on, so I deal with the same people all the time. Help is an email or phone call away and my team are very responsive. **What do you dislike about APS?** Not much to dislike. In fact, what I do not like is that my own HR people haven’t utilized the onboarding and HR functions or the software as of yet. **Recommendations to others considering APS:** I strongly recommend a test drive of APS software. **What problems is APS solving and how is that benefiting you?** The benefits are great. Simple set up, a team of assigned people for your account, fast and efficient processing and a very user friendly interface. My company has three locations and the geo-fenced time clocks solved our staff tracking issues. **Official Response from Joelle Cullimore:** > Robert, Thank you for taking the time to give us a personal review. We love hearing that you have received the help you have needed from your dedicated account team. Thank you for being a valued customer! ### 42. Great payroll platform for small architecture firm **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about APS?** We needed a payroll platform to support our 401k employee contributions and employer match for both traditional and roth contributions. APS provides system generated calculations to our 401k provider and has saved us all the headaches from our previous platform **What do you dislike about APS?** Not a dislike since we've fully transitioned to APS - we enjoy the small APS support team. No waiting on hold for a different representative for help **Recommendations to others considering APS:** Great customer service and ability to answer detailed questions **What problems is APS solving and how is that benefiting you?** Lower monthly cost to process payroll **Official Response from Joelle Cullimore:** > Thank you for taking the time to review us. We are happy to hear that the system calculations for 401k have saved you time and stress. Thank you for being a valued customer! ### 43. Great bang for your buck! **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor G. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about APS?** APS is extremely user friendly. It takes no time to teach employees how to use it. For administrators, it gives you all the tools you need in a very organized platform. **What do you dislike about APS?** APS desperately needs to give managers the ability to approve timesheets and PTO through the mobile application. That has been our biggest hurdle. Additionally, the manager's eselfserve website does not work well on a mobile device when trying to access through a browser. **What problems is APS solving and how is that benefiting you?** Payroll used to take 4 hours and now it takes 15 minutes. **Official Response from Joelle Cullimore:** > Taylor, we are delighted to read your review. We love hearing that our system is user-friendly throughout an organization. We also recently updated the mobile app for managers so you should have the ability to approve timesheets and PTO on the mss app itself within the next month. Thank you so much for being a valued customer. We look forward to working with you for the years to come. ### 44. Automates the process **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about APS?** We went from using manual spreadsheets to using APS timesheets/time cards. This has saved so much time and reduced the likelihood of errors. **What do you dislike about APS?** When approving timesheets, the manager has to click on each employee to see the details rather than seeing the the daily summary for the period on the approval screen. **What problems is APS solving and how is that benefiting you?** APS provides our employees real-time access to paystubs. The knowledgeable service team also has been beneficial in implementing new policies, like those coming out in response to COVID. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to review us! We are happy to hear that APS has helped you turn manual processes into automated results! We have passed along your feedback about time sheet approvals. We look forward to working with you for years to come! ### 45. The system works well but you do need someone to spearhead implementation and ongoing service. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about APS?** payroll summary reports and ability to do a "one-off" payroll when needed **What do you dislike about APS?** The time it takes on APS end to create a new company within the system. Takes way too long and slows us down on acquiring and opening new stores. **What problems is APS solving and how is that benefiting you?** Outsourced Payroll and it is our payroll platform; Benefits are being able to pick up the phone and call someone to get a direct answer/fix. that is one of the only reasons I continue to do business with APS **Official Response from Joelle Cullimore:** > Thank you for reviewing us. We are happy to hear that the reporting features have been helpful. We have passed along your feedback about implementation to our success manager, Amanda. Please feel free to reach out to her at 318-213-3289 and she would love to help with this. ### 46. Best payroll program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2016 **What do you like best about APS?** APS payroll is easy to use. It is VERY affordable. Reps are always available to help with any concern. I'm currently using another service for a Christian School, but I like APS much better. It's easy to generate reports, etc. **What do you dislike about APS?** I haven't found anything I dislike. I haven't used all of the aspects yet. **Recommendations to others considering APS:** Go for it! It is a great product. **What problems is APS solving and how is that benefiting you?** Our church is decreasing in size so the cost for APS is very beneficial! ### 47. APS has been a great product that integrates all my HR needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2020 **What do you like best about APS?** I enjoy the new hire onboarding process. As well as everything is all in one place. From the hiring, benefits administration to the termination. They've even helped us find a company to manage our COBRA needs. I also like how responsive customer service is when I have questions. They almost always answer right away. **What do you dislike about APS?** APS Hire interface can sometimes involve too much clicking back and forth between pages. I feel like there are better ways of organizing jobs posted on APS hire. **Recommendations to others considering APS:** I would say if you're thinking about using APS for your HR needs, then you're headed in the right direction. **What problems is APS solving and how is that benefiting you?** We can now involve manager functions that we didn't have with our previous HR system. **Official Response from Joelle Cullimore:** > Thank you so much for taking the time to leave us a raving review. We are happy to hear that our HR solution has been so helpful in managing your benefits process and COBRA administration. We have passed along your feedback about the multiple pages in APS Hire and look forward to working with you in the years to come. ### 48. So far so good... **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren M. | HR Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2020 **What do you like best about APS?** The system is very intuitive and easy to use. We are still in the implementation phase, so to be fair, we haven't been through an actual payroll cycle yet. **What do you dislike about APS?** As I said, we're still in the implementation phase, so we still have a way to go before we'll really see what the system's limitations are. So far, I haven't really found anything that I don't like. **Recommendations to others considering APS:** It may not be as well known as ADP, but I believe APS's customer service and implementation process is superior. **What problems is APS solving and how is that benefiting you?** Our current system is confusing, difficult to use, full of bugs and not very user friendly. We also don't currently have an HRIS system, so this will be an all-in-one solution for us. **Official Response from Joelle Cullimore:** > Lauren, thank you so much for the glowing review! We are happy to hear that the system's usability has been so helpful as our goal is to make payroll and HR easier for the clients we serve. Cheers to a great implementation! We look forward to working with you in the many years to come! ### 49. Easy to Use System **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2020 **What do you like best about APS?** I find the program very user friendly and when I find myself needing help the customer support team is amazing. I do feel like they may need to be more knowledgeable at times. **What do you dislike about APS?** Customer service is not always as knowledgeable as I would expect. **Recommendations to others considering APS:** System is easy to use and team is very friendly and helpful. **What problems is APS solving and how is that benefiting you?** APS makes it easy to get employees paid on time! We are able to generate reports with ease making life easier at work! **Official Response from Joelle Cullimore:** > Ashley, thank you for taking the time out of your day to write us a personal review. We are happy to hear that your dedicated account team has been so helpful! Thank you for being a 5-star client! ### 50. Makes Life Easier! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about APS?** I love that our staff can track their time from any platform they choose. Computer, mobile device or even time sheets if they like that option. **What do you dislike about APS?** I haven't discovered anything I would change. **Recommendations to others considering APS:** If you want to save time and energy and keep things organized, get APS! **What problems is APS solving and how is that benefiting you?** With the challenges of 2020 we've seen spreadsheet and email clutter increase. With APS we have streamlined and refined our payroll and time tracking processes. **Official Response from Casey Chaudoir, MBA:** > Thank you for your positive review! We're happy to hear that our system has helped keep your business organized during the events of 2020 and that you're able to streamline your payroll processes. Thank you for being an APS customer and we hope you continue to have a great experience with us! ## APS Discussions - [accruals](https://www.g2.com/discussions/accruals) - 2 comments, 3 upvotes - [Will the employee start date become anything more?](https://www.g2.com/discussions/will-the-employee-start-date-become-anything-more) - 1 comment, 1 upvote - [What software do you use for payroll?](https://www.g2.com/discussions/what-software-do-you-use-for-payroll) - 1 comment - [View APS pricing details and edition comparison](https://www.g2.com/products/aps-aps/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A36%3A26+-0500&secure%5Bsession_id%5D=baedaff3-44e5-4ac4-b511-e485d15ea0f6&secure%5Btoken%5D=371afd2845ffdd9fa1d6575835e6975363a426a44fc2167521f32cca15eda4bb&format=llm_user) ## APS Integrations - [401GO](https://www.g2.com/products/401go/reviews) - [AIG](https://www.g2.com/products/aig-aig/reviews) - [Alerus](https://www.g2.com/products/alerus/reviews) - [AMi](https://www.g2.com/products/ami-ami/reviews) - [Betterment Advisor Solutions](https://www.g2.com/products/betterment-advisor-solutions/reviews) - [BlueStar](https://www.g2.com/products/bluestar/reviews) - [Elevate](https://www.g2.com/products/edi-support-llc-elevate/reviews) - [Employee Navigator](https://www.g2.com/products/employee-navigator/reviews) - [Empower](https://www.g2.com/products/black-knight-financial-technology-solutions-llc-empower/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Erisa](https://www.g2.com/products/erisa/reviews) - [Evolve](https://www.g2.com/products/wellspring-worldwide-evolve/reviews) - [Fidelity 401(k) Plan Services](https://www.g2.com/products/fidelity-401-k-plan-services/reviews) - [goHappy](https://www.g2.com/products/gohappy/reviews) - [Human Interest](https://www.g2.com/products/human-interest/reviews) - [JazzHR](https://www.g2.com/products/jazz-co/reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - [Oracle MICROS Simphony](https://www.g2.com/products/oracle-micros-simphony/reviews) - [Pension](https://www.g2.com/products/pension/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [Sage Intacct](https://www.g2.com/products/sage-intacct/reviews) - [Saveday](https://www.g2.com/products/saveday/reviews) - [Sentry](https://www.g2.com/products/sentry/reviews) - [Slavic 401k](https://www.g2.com/products/slavic-401k/reviews) - [Spectrum](https://www.g2.com/products/spectrum-llc-spectrum/reviews) - [Toast](https://www.g2.com/products/toast/reviews) - [Transamerica Retirement Solutions](https://www.g2.com/products/transamerica-retirement-solutions/reviews) - [Ubiquity Retirement](https://www.g2.com/products/ubiquity-retirement/reviews) - [Verified First](https://www.g2.com/products/verified-first/reviews) - [Vestwell](https://www.g2.com/products/vestwell/reviews) - [Voya Financial](https://www.g2.com/products/voya-financial/reviews) ## APS Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Operations** - Personnel Management - Talent Management - Regulation and Compliance - Metrics and Reporting - Third-Party Integrations **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Goals** - Goal-Setting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Mobility **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Data** - Dashboards And Reports - Historical Data **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top APS Alternatives - [Paylocity](https://www.g2.com/products/paylocity/reviews) - 4.4/5.0 (5,995 reviews) - [isolved](https://www.g2.com/products/isolved/reviews) - 4.3/5.0 (1,281 reviews) - [Paycom](https://www.g2.com/products/paycom/reviews) - 4.5/5.0 (4,601 reviews)