Best Chatbots Software - Page 17
Chatbots, which are often called virtual agents or virtual assistants, are used in place of a human to conduct specific tasks or provide information based on written or spoken requests. This functionality includes both external, customer-facing requests and internal, employee-facing requests. Chatbots allow users to interact with an application in a conversational manner, whether textually or audibly, to perform certain functions.
Although chatbots frequently utilize some degree of natural language processing (NLP) or speech recognition to understand written and spoken requests, they primarily function with the help of scripted conversations, which is in contradistinction to intelligent virtual assistants which utilize natural language understanding (NLU) to conduct human-like conversations. Businesses can leverage chatbot technology to automate tasks that formerly required human intervention. Based on a request from a user, the chatbot provides the user with an output, which is a response to the request in text or speech form.
Customer support tools, such as live chat software, help desk software, or contact center software, may already have chatbots implemented as a first line of defense when dealing with customers. However, they are becoming more widely used in other applications, such as sales and marketing knowledge bases. Users may even use them instead of a query language to find certain data points in business intelligence software; by simply typing or speaking a request to a business intelligence platform, a chatbot can provide the proper data. Chatbot capabilities are constantly expanding and becoming more frequently implemented in other types of software.
To qualify for inclusion in the Chatbots category, a product must:
Featured Chatbots Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
CodiBot is an Innovative Artificial Intelligence chat bot that is dedicated to transforming the way businesses operate through the power of automation. CodiBot will provide you an easy-to-use interfac
- 67% Mid-Market
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our s
- Sales Consultant
- Computer Software
- Education Management
- 50% Mid-Market
- 34% Enterprise
2,895 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to
- 100% Mid-Market
134 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
InsertChat is a cutting-edge SaaS application designed to revolutionize customer service and engagement for businesses. It seamlessly integrates the formidable AI capabilities of ChatGPT with your bus
- 100% Small-Business
238 Twitter followers
- Overview
- User Satisfaction
- Seller Details
We are an innovative company dedicated to transforming the customer service experience in Latin America through the use of advanced technology. At the core of our solutions are AI-powered chatbots, s
- 67% Small-Business
- 33% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through hum
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Openstream's applications in Customer Relationship Management cover Marketing, Sales Force Automation and Field Support Services. Complemented by our flagship Smart Messaging Platform technology solut
- Staffing and Recruiting
- 67% Mid-Market
- 22% Small-Business
24 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Ozaru One is an AI Supervisor designed to streamline and automate frontline workforce management. It provides real-time task management, personalized training, and instant communication, all through a
- 40% Small-Business
- 40% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Pragma helps users access their organization's knowledge sources, find information in Slack, instantly and right when needed.
- 67% Small-Business
- 33% Mid-Market
382 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Pypestream delivers a conversational AI platform that transforms how businesses engage and empower their customers. Together with a library of microapps and built-in professional services we deliver
- 100% Mid-Market
- 33% Small-Business
4,846 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Build AI chatbots for your business. Automate customer service and publish chatbots on your website, Facebook Messenger, Skype, Viber, more
- 75% Small-Business
- 25% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Change the way your business interacts with talent, for the better. We solve your recruitment challenges with chatbots.
- 67% Small-Business
- 17% Enterprise
57,836 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Socrates is the Employee Experience Platform that connects your employees with information that otherwise is spread throughout the business. By providing one source of the truth – Socrates creates a c
- 67% Mid-Market
- 33% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Talkative provides contact centre leaders with a secure, AI customer service solution that’s always evolving, infinitely scalable, and delivers value fast. We help customer service, support, and sa
- 55% Mid-Market
- 32% Small-Business
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
telli is an AI Call Automation Platform designed to streamline outbound sales and customer communication for large B2C companies. By leveraging Conversational AI, telli enables businesses to automate
- 45% Small-Business
- 36% Mid-Market
