---
title: oct8ne Reviews
meta_title: 'oct8ne Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how oct8ne works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 3
  scale: '5'
date_modified: '2026-06-04'
parent_category:
  name: Conversational Intelligence
  url: https://www.g2.com/categories/conversational-intelligence
---

# oct8ne Reviews
**Vendor:** Oct8ne  
**Category:** [Chatbots Software](https://www.g2.com/categories/chatbots)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 3
## About oct8ne
Oct8ne is the only visual chat (livechat, chatbot & Messaging) with integrated catalog to show and recommend products in real-time to your customers. Offer 24/7 personalized assistance through human agents or chatbot through your social channels as well as on your e-shop. Integration with chatGPT for a more humanized experienced with our chatbot.




## oct8ne Reviews
  ### 1. Outstanding customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Soraya P. | QA, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 09, 2025

**What do you like best about oct8ne?**

What users highlight most about Oct8ne is its impressive customer service, which makes a difference compared to other solutions.

**What do you dislike about oct8ne?**

One of the areas for improvement for Oct8ne is the accuracy and documentation of the statistics, as they can currently cause confusion.

**What problems is oct8ne solving and how is that benefiting you?**

Unclear or poorly documented statistics, which complicates their interpretation and limits data-driven decision making.

Room for improvement in the customization of certain reports and dashboards.

  ### 2. Essential for any ecommerce

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2025

**What do you like best about oct8ne?**

The possibilities and options of the platform, integrations with other channels, the coviewer, the AI layer, the closeness and professionalism of the support team... I wouldn't know what to choose because everything seems top-notch to me.

**What do you dislike about oct8ne?**

I haven't found absolutely anything that I don't like. I've been using Oct8ne since 2015 for every ecommerce I've worked for.

**What problems is oct8ne solving and how is that benefiting you?**

For Bike Occasion, resolve any written communication needs live with the customers.

  ### 3. Great Chat with coviewer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordi O. | Consultor interno, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2023

**What do you like best about oct8ne?**

The option to show imatges and videos to clients in real time

**What do you dislike about oct8ne?**

Being a fairly complete tool, it took me a few days to master it

**What problems is oct8ne solving and how is that benefiting you?**

For us it is important to show to our patients videos of the procedures , so  having the coviewing option really helped us.



- [View oct8ne pricing details and edition comparison](https://www.g2.com/products/oct8ne/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+16%3A09%3A29+-0500&secure%5Bsession_id%5D=39d5aa6f-a00b-44d9-8af7-ff745369783c&secure%5Btoken%5D=f980abcd8f25bfecb7c6541eeb7d4c59ad213ad482c5e085bbf8fddd46c5e933&format=llm_user)
## oct8ne Integrations
  - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews)

## oct8ne Features
**Messenger**
- Sequencing
- AI
- Live Chat
- Customization Interface

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Responses**
- Customization
- Control
- Route To Human
- Menu bars
- Drip sequences

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech

**Communication**
- Pop-up Chat
- Notifications
- Targeted Emails
- In-App Messaging
- Co-Browsing

**Channels**
- Social Media
- Website
- Text Message (SMS)
- Voice Assistants
- Other

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Platform**
- Live chat
- Integrations
- Branding
- Analytics
- A/B testing
- Role-based access
- Collection of information

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Customers**
- Targeting
- Profiles
- Analytics
- Lead Gathering
- Sales Conversion

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Agentic AI - Conversational Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

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