# Smartloop Chatbot Builder Reviews **Vendor:** Recime **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 4.2/5.0 **Total Reviews:** 4 ## About Smartloop Chatbot Builder Build AI chatbots for your business. Automate customer service and publish chatbots on your website, Facebook Messenger, Skype, Viber, more ## Smartloop Chatbot Builder Pros & Cons **What users like:** - Users value the **automation capabilities** of Smartloop Chatbot Builder, making customer service seamless and efficient. (1 reviews) - Users appreciate the **ease of implementation** in Smartloop Chatbot Builder, enabling anyone to create customized chatbots effortlessly. (1 reviews) - Users value the **ease of use** of Smartloop Chatbot Builder, facilitating effortless automation without complex code or settings. (1 reviews) - Users love the **easy creation** of chatbots, allowing anyone to customize responses and improve user interaction effortlessly. (1 reviews) - Users appreciate the **implementation ease** of Smartloop Chatbot Builder, allowing simple document uploads for streamlined interactions. (1 reviews) - Simple (1 reviews) **What users dislike:** - Users find that the **dashboard is limited** and the chatbot responses can feel unnatural and essential. (1 reviews) - Users find the **dashboard limited** in functionality, impacting their overall experience with the Smartloop Chatbot Builder. (1 reviews) ## Smartloop Chatbot Builder Reviews ### 1. HR review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Smartloop Chatbot Builder?** it helps creating in conversation flows, automating responses without writing the code. it can be used for different platforms easily **What do you dislike about Smartloop Chatbot Builder?** its some time sounds unnatural response and typically manual intervention is required, performance is little slow **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** common repetitive queries can be handled easily, it automatically capture the potentiaL customers, analytics shared by chatbot helps in preparing strategies ### 2. Smartloop Chatbot is a good option to create ChatBot and interact with document **Rating:** 4.0/5.0 stars **Reviewed by:** Thitiphan P. | owner, Consumer Goods, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2024 **What do you like best about Smartloop Chatbot Builder?** Is like a no code tool, no difficult settings or code implementation, just upload the docs and it will take care of providing a good interaction using the underlying LLM. Good to automate customer service. **What do you dislike about Smartloop Chatbot Builder?** Maybe due to the fact that is a new product but the dashobard is very essential and quite limited, the chat bot can sound a bit unnatural **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** Build a chat bot, automate interactions, upload company documents for the chat bot to create a context and focus on the discussion, can help analye doc and find answer to query related to the content ### 3. Create your own personalized chatbots with Smartloop **Rating:** 3.5/5.0 stars **Reviewed by:** Abhishek P. | UI UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about Smartloop Chatbot Builder?** one of the things i like about it is that anybody can create a chatbot, if you want a chat bot for a specific product you can you have to add most of frequent questions and answers about your product , you can also add greeting based on the user and many more , for any unrelated question you can add a default block **What do you dislike about Smartloop Chatbot Builder?** like all other chat bots you have to manually add conditions and replies for every chat ,it doesnt have any option to make that process simpler **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** we used it to create ai assistant for our website ### 4. Communication made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2019 **What do you like best about Smartloop Chatbot Builder?** I like the fact that it allows anyone to build a chat bot without having fore knowledge. You get to connect with users that log in to your website. **What do you dislike about Smartloop Chatbot Builder?** I feel like because it a chat bot sometimes the communication seems abit out of place. I think smart loop can engage with all it users to fill a survey to ask the likely question that they usually want a chatbot to be able to answer. This will really help. **What problems is Smartloop Chatbot Builder solving and how is that benefiting you?** Ability to engage with customers that visit my sites. ## Smartloop Chatbot Builder Discussions - [What is Smartloop Chatbot Builder used for?](https://www.g2.com/discussions/what-is-smartloop-chatbot-builder-used-for) - [View Smartloop Chatbot Builder pricing details and edition comparison](https://www.g2.com/products/smartloop-chatbot-builder/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+05%3A42%3A44+-0500&secure%5Bsession_id%5D=57158e04-1927-4b49-808f-16002cd12338&secure%5Btoken%5D=1c8145f1f5a644d17bad872bd34a3e0794f77d8a6885bced7af813a7db923260&format=llm_user) ## Smartloop Chatbot Builder Features **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Generative AI** - AI Text Generation - AI Text Summarization ## Top Smartloop Chatbot Builder Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,693 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,590 reviews) - [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) - 4.6/5.0 (5,282 reviews)