Generated from real user reviews
Having used the platform for customer care, this reviewer found Pypestream’s microapps library helpful for creating simple chatbots that handled basic issues. It was difficult to manage conversation flows outside of these microapps, limiting its overall flexibility.
View Full ReviewThe user warmth provided by Pypestream made it simple to create essential chatbots. It enabled me to design and build some of the first designs and test them out with a range of people in a short time. Review collected by and hosted on G2.com.
Pypestream had its limitations when introducing multiple flows in the conversation. I needed to design a conversation in which the chatbot asks follow-up questions based on the user’s response, but this opportunity was not available in the platform. Review collected by and hosted on G2.com.
I had personally used Pypestream software for my small business. In my business, I created a simple eCommerce website where customers buying a product and recommend products other as well. So I have a very small team and a limited amount of budget. I need a customer support employee for handling the customer complaint but I am not in a position to hire someone. Then someone from my development recommends tools for the customer support purpose. It is very easy to use and also very easy to understand. Review collected by and hosted on G2.com.
By using this tool, I have resolved many business-related points of issues. The tool is perfect for messaging purposes. But, it needs some lit of manner changes in the user interface. With the help of this enhancement, the tool work more efficiently. Review collected by and hosted on G2.com.
