Introducing G2.ai, the future of software buying.Try now
NLX
Sponsored
NLX
Visit Website
Product Avatar Image
InsertChat

By InsertChat

5.0 out of 5 stars
3 star
0%
2 star
0%
1 star
0%

How would you rate your experience with InsertChat?

NLX
Sponsored
NLX
Visit Website
It's been two months since this profile received a new review
Leave a Review

InsertChat Reviews & Product Details

Profile Status

This profile is currently managed by InsertChat but has limited features.

Are you part of the InsertChat team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Pricing

Pricing provided by InsertChat.

Starter

$79.00
5 AI Chatbots Per Month

Explorer

$299.00
10 AI Chatbots Per Month

InsertChat Integrations

(1)
Integration information sourced from real user reviews.

InsertChat Media

InsertChat Demo - Banner
Build your AI chatbot in 3 minutes!
Product Avatar Image

Have you used InsertChat before?

Answer a few questions to help the InsertChat community

InsertChat Reviews (4)

Reviews

InsertChat Reviews (4)

5.0
4 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Tom H.
TH
CEO / Project Manager
Small-Business (50 or fewer emp.)
"InsertChat is a brilliant and exceptionally user-friendly chatbot,"
What do you like best about InsertChat?

InsertChat is a brilliant and exceptionally user-friendly chatbot, far surpassing the capabilities of any others I've tried. What I love most is its unmatched data capacity, ensuring my information is both secure and easily organized with customizable naming. Its lightning-fast training consistently delivers accurate results on the first try. As someone immersed in the AI landscape since ChatGPT's release, with the vast data demands of the wireless industry, no other competitor could handle my needs—some even forcing me to create a supplementary website. InsertChat wasn't found by me; I discovered them, and I can't overstate their excellence. They even offer readily available human support for swift issue resolution. No other chatbot, and I've tried six others, comes close to InsertChat. - Tom Hodges, On-Air LLC Review collected by and hosted on G2.com.

What do you dislike about InsertChat?

As with any emerging technology, there might be occasional minor glitches or areas for further refinement. But they are minimal. Review collected by and hosted on G2.com.

Dev S.
DS
Senior Software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great tool for Customer solution"
What do you like best about InsertChat?

It has great customer support capabilities with different mode. it provides multi language integration with customization the chat format. It's easy to use and integration is easy. Review collected by and hosted on G2.com.

What do you dislike about InsertChat?

Implementation required Automation and frequency of using for longer duration charges will be high. Review collected by and hosted on G2.com.

Lennart v.
LV
Chief Financial Officer
Small-Business (50 or fewer emp.)
"Unlimited embedding of Chatbots, best support"
What do you like best about InsertChat?

The support is the best - apart from of course the unlimited possibilities to build and brand AI powered Chatbots. The chatsbots van be used 'stand alone, integrated into existing website or as a chatbot. The ease of useand ease of implementation are second to none. I am using the tool on a daily basis. Perfect tool if you want to start a AI agency Review collected by and hosted on G2.com.

What do you dislike about InsertChat?

Onze you start to use it you get hooked and spoiled. Review collected by and hosted on G2.com.

Andrea G.
AG
Mr
Computer Software
Small-Business (50 or fewer emp.)
"The best ChatBot to use on a website"
What do you like best about InsertChat?

The amount of customizations possible, from white label to the selection of the LLM to use, available to all plans Review collected by and hosted on G2.com.

What do you dislike about InsertChat?

Nothing to dislike, as suggestion I would focus on adding more fatures allowing the user to submit docs or urls to fetch content from Review collected by and hosted on G2.com.

There are not enough reviews of InsertChat for G2 to provide buying insight. Below are some alternatives with more reviews:

1
Fin by Intercom Logo
Fin by Intercom
4.5
(3,661)
Fin’s AI Agent System gives you complete control with four core capabilities, analyze, train, test, and deploy, all in one easy-to-use workspace. It’s designed to fine-tune quality and drive continuous performance improvement. No code required. Train: Teach Fin with your knowledge, data, policies, and tone of voice. It delivers accurate, consistent answers and handles complex tasks in more than 45 languages. Test: Use real customer questions to check answer quality. Simulate different audiences and refine sources and settings so Fin always reflects your brand and policies. Deploy: Launch Fin across email, voice, live chat, social, and more. It can answer, triage, and collaborate with your team to provide a consistent experience everywhere. Analyze: Monitor and optimize Fin’s performance across AI and human service. Spot issues, fill content gaps, and improve service quality with AI-powered suggestions.
2
Podium Logo
Podium
4.6
(2,031)
Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
3
Tidio Logo
Tidio
4.7
(1,848)
Tidio is an all-in-one AI customer support platform that includes help desk issue tracking, live chat, chatbot automation (Flows), and an AI customer service agent (Lyro). The platform allows businesses to manage all customer communication from a single dashboard, including email and social media channels like WhatsApp, Messenger, and Instagram. Tidio’s interactive widget functions as both a live chat plugin and a chatbot. With Flows, businesses can create custom chatbot-like automations to automatically provide answers to incoming messages, offer support, and generate leads. Additionally, Lyro uses your knowledge base and FAQs to provide accurate, helpful, and natural answers and solutions in your brand’s unique tone of voice. Lyro can achieve up to a 64% resolution rate, allowing your team to focus on more complex issues.
4
Sobot Omnichannel Suite Logo
Sobot Omnichannel Suite
4.8
(405)
Sobot offers contact center solutions, including both customer service and marketing. Our product range includes AI Chatbot, Live Chat, Voice, Ticketing, and WhatsApp Business API. We commit to delivering an omnichannel and intelligent solution, ensuring seamless customer interactions across various channels. We have notable clients such as Samsung, OPPO, DFS, Philips, J&T, and Air Liquide. Additionally, we have established partnerships with industry giants like AWS, Alibaba Cloud, and Meta. We want to empower businesses to achieve better customer experiences and higher satisfaction levels. Through providing cutting-edge solutions, we hope to drive success for our clients globally.
5
Helpshift Logo
Helpshift
4.3
(381)
Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.
6
Zendesk for Customer Service Logo
Zendesk for Customer Service
4.3
(6,647)
Zendesk for Customer Service is an AI-powered service solution that’s easy to set up, use, and scale. It offers out-of-the-box functionality that’s simple to modify, helping businesses move faster. Leveraging AI built on billions of CX interactions, Zendesk enhances the entire service experience—from self-service to agents and admins—improving efficiency at scale. Zendesk equips agents with tools, insights, and context to deliver personalized service across all channels, including social messaging, phone, and email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1800+ apps under one platform. Zendesk QA uses AI to evaluate and improve agent performance, while Workforce Management optimizes scheduling and productivity to ensure readiness during peak times. The solution is easy to implement and adjust without needing IT or developers. Zendesk’s mission is to simplify business complexity and enable meaningful customer connections for companies of all sizes. Serving 130K+ global brands in 30+ languages, Zendesk is headquartered in San Francisco with offices worldwide.
7
Simplified Logo
Simplified
4.6
(4,985)
Simplified helps you design everything, scale your brand, and collaborate with your team like never before. Create stunning designs, videos, and write copy using our ai copywriter tool. Then, get started with our free forever plan. Design Simplified gets you designing in seconds. Choose from thousands of stunning templates for social media posts, Instagram stories, Reels, TikToks, ads, banners, and everything else—all for free. Enjoy magic, one-click AI that can remove backgrounds, create animations, and resize images in (you guessed it) one click. You never have to use multiple tools ever again! Customize instantly with our resource library filled with millions of photos, thousands of fonts & design components. It's as simple as drag, drop, done. AI Copywriting Simplified's AI copywriting works so fast, it feels like magic. Simplified's AI can help you rewrite, improve, or write new copy from scratch, so you don't need to waste a second staring at a blank screen (or scrolling an app, or screaming into the void). Generate copy that performs well across search engines, ads, product descriptions, social media, blogs, and anything else you need. And ta-da✨ your day got a whole lot lighter. Collaborate Say goodbye to endless rounds of feedback and confused workflows and get your team on the same page. Access instant commenting, tagging, and sharing with your team. Have multiple teams? Create more workspaces to keep projects separate. Organize projects, assets & more in folders. Social Media Publishing With in-app publishing & scheduling, you can start and finish all your marketing in the same app.
8
Birdeye Logo
Birdeye
4.7
(3,595)
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
9
Hiver Logo
Hiver
4.6
(1,274)
Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
10
Drift Logo
Drift
4.4
(1,254)
Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.
Show More

Pricing Options

Pricing provided by InsertChat.

Starter

$79.00
5 AI Chatbots Per Month

Explorer

$299.00
10 AI Chatbots Per Month

Pro

$668.89
15 AI Chatbots Per Month