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Compare ADP Workforce Now and UKG Pro 
Featured Products
At a Glance
Market Segments
Mid-Market (64.1% of reviews)
Mid-Market (48.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ADP Workforce Now
Star Rating
(3,907)4.2 out of 5
Market Segments
Mid-Market (64.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ADP Workforce NowUKG Pro
Star Rating
(2,157)4.3 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that UKG Pro excels in user navigation, with many users noting that once they become familiar with the system, it becomes significantly easier to use. They appreciate the ability to manage profiles, request time off, and access payroll documents without needing HR assistance.
- Users say that ADP Workforce Now stands out for its automated support and self-help tools, which simplify payroll processes by automatically calculating deductions. This feature, along with easy access to paystubs and relevant information, enhances the overall user experience.
- According to verified reviews, UKG Pro is particularly strong in performance management, receiving high praise for its comprehensive tools that help users track and manage employee performance effectively. Reviewers highlight the system's ability to integrate various HR functions into one platform.
- Reviewers mention that ADP Workforce Now is user-friendly and easy to navigate, making it simple for employees to access their time cards and necessary documents. This ease of use is a significant advantage for organizations looking to streamline HR processes.
- G2 reviewers indicate that while UKG Pro has a robust set of features, some users face challenges with configuration to meet specific workflow needs. This can lead to a steeper learning curve for new users compared to ADP Workforce Now, which is often described as more intuitive from the start.
- Users highlight that ADP Workforce Now's reporting capabilities are well-received, with many finding the dashboards and reports easy to understand and useful for tracking HR metrics. This feature is particularly beneficial for organizations that rely heavily on data-driven decision-making.
Pricing
Entry-Level Pricing
ADP Workforce Now
No pricing availableUKG Pro
No pricing availableFree Trial
ADP Workforce Now
No trial information availableUKG Pro
No trial information availableRatings
Meets Requirements
8.6
3,169
8.5
1,782
Ease of Use
8.3
3,390
8.5
1,827
Ease of Setup
7.7
1,836
7.6
1,028
Ease of Admin
8.1
1,633
8.0
957
Quality of Support
7.9
2,875
8.1
1,591
Has the product been a good partner in doing business?
8.0
1,616
8.3
944
Product Direction (% positive)
7.6
3,137
8.4
1,750
Features by Category
Core HR
8.1
704
8.4
698
8.5
803
7.9
672
Feature Not Available
Feature Not Available
8.2
603
7.9
510
8.3
679
8.3
589
8.4
744
8.0
742
Generative AI
6.2
60
6.7
55
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Employee Self Service
8.7
2224
|
Verified
8.8
933
|
Verified
8.3
1721
|
Verified
8.3
735
|
Verified
8.1
1746
|
Verified
7.9
652
|
Verified
Administration
8.8
1983
|
Verified
8.6
825
|
Verified
8.3
1849
|
Verified
8.0
792
|
Verified
9.2
2154
|
Verified
9.2
894
|
Verified
8.4
1015
|
Verified
8.2
278
8.8
1903
|
Verified
8.9
836
|
Verified
8.7
1579
|
Verified
8.6
739
|
Verified
8.6
1605
|
Verified
8.6
728
|
Verified
9.0
1853
|
Verified
9.0
801
|
Verified
9.0
1884
|
Verified
9.0
750
|
Verified
Taxes
8.9
1881
|
Verified
8.7
782
|
Verified
8.8
1707
|
Verified
8.2
693
|
Verified
Feature Not Available
8.4
626
|
Verified
Integration
8.1
1110
|
Verified
7.9
505
|
Verified
8.5
1372
|
Verified
8.3
526
|
Verified
8.2
1141
|
Verified
8.1
439
|
Verified
8.2
1149
|
Verified
8.5
562
|
Verified
Platform
8.3
1931
|
Verified
8.2
827
|
Verified
8.4
1967
|
Verified
8.5
845
|
Verified
8.4
2019
|
Verified
8.5
860
|
Verified
8.6
1783
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
8.5
995
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.0
745
Not enough data
Benefits Administration Platform Features
8.5
995
Not enough data
8.4
917
Not enough data
7.8
691
Not enough data
8.2
798
Not enough data
8.2
796
Not enough data
8.6
1014
Not enough data
8.4
823
Not enough data
8.4
935
Not enough data
8.0
745
Not enough data
7.9
613
Not enough data
7.3
108
Not enough data
7.5
129
Not enough data
Generative AI
6.0
63
Not enough data
6.0
63
Not enough data
5.9
63
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Basics
8.3
69
Not enough data
8.6
83
Not enough data
8.3
83
Not enough data
Content
8.3
77
Not enough data
8.4
71
Not enough data
8.5
75
Not enough data
Logistics
8.1
70
Not enough data
8.4
80
Not enough data
Recruiting and Onboarding
8.0
294
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Basics
8.3
69
8.5
97
8.6
52
8.4
79
8.5
63
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
8.5
69
8.5
92
Content
8.4
64
8.5
91
8.5
58
8.3
85
Basics
8.3
69
8.5
97
8.6
52
8.4
79
8.5
63
9.0
96
Additional Functionality
8.5
69
8.5
92
8.7
60
Not enough data
8.6
64
Not enough data
Content
8.4
64
8.5
91
8.5
58
8.3
85
Recruiting and Onboarding
7.7
266
Not enough data
7.6
318
7.7
397
8.0
294
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Platform Basics
8.1
48
Not enough data
8.4
59
Not enough data
Platform Content
8.4
58
Not enough data
8.3
61
Not enough data
8.3
59
Not enough data
7.7
49
Not enough data
8.1
54
Not enough data
Platform Performance
8.1
62
Not enough data
8.2
56
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Operations
8.9
63
8.5
54
8.8
57
8.4
54
8.5
63
8.4
52
8.6
64
8.4
51
8.7
60
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
8.2
107
|
Verified
7.7
74
|
Verified
8.0
125
|
Verified
7.7
92
|
Verified
8.3
136
|
Verified
8.3
105
|
Verified
Goals
8.1
121
|
Verified
8.3
93
|
Verified
7.9
108
|
Verified
8.0
85
|
Verified
Feedback
7.9
127
|
Verified
7.9
76
|
Verified
7.9
116
7.8
72
Feature Not Available
7.3
63
Feature Not Available
6.8
56
Data
8.4
144
|
Verified
8.1
98
|
Verified
8.3
132
|
Verified
8.3
95
|
Verified
Agentic AI - Performance Management
8.0
17
5.5
10
7.5
18
5.5
10
Reports
7.2
68
Not enough data
8.1
85
Not enough data
7.7
76
Not enough data
8.1
82
Not enough data
Cleaning
8.1
77
Not enough data
7.9
73
Not enough data
8.0
74
Not enough data
Generative AI
6.2
40
Not enough data
6.5
40
Not enough data
6.3
40
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
6.7
20
5.7
9
6.8
19
6.0
10
7.1
19
6.0
10
6.8
19
5.8
10
7.0
19
6.8
10
Platform Content
8.0
207
8.1
244
8.0
208
8.5
358
8.2
204
8.5
363
7.7
156
8.2
185
7.8
155
8.1
258
7.6
164
7.9
258
Platform Additional Functionality
8.5
232
8.5
404
7.6
157
7.5
194
7.7
158
7.9
208
8.2
193
8.3
350
8.2
202
8.3
370
Platform Data
7.8
156
7.8
164
8.0
181
7.9
296
8.1
191
8.0
183
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Recruiting and Onboarding
7.6
318
7.7
397
8.1
423
8.3
522
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Time Tracking
Not enough data
8.0
570
Not enough data
7.8
331
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
367
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
489
Platform
Not enough data
8.2
477
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
372
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Platform
7.6
959
7.7
728
7.6
665
7.6
536
7.6
573
7.7
380
8.2
1022
8.3
809
8.1
981
8.5
740
7.8
822
7.7
589
8.1
1027
8.3
797
8.3
991
7.9
686
Workforce Management Platform Features
7.9
135
8.3
105
7.7
143
8.0
123
8.6
208
8.3
209
8.6
190
8.0
209
7.9
142
Feature Not Available
7.9
128
7.9
128
8.2
164
8.1
150
8.4
195
8.5
221
7.8
134
7.7
104
7.6
146
8.2
133
Categories
Categories
Shared Categories
ADP Workforce Now and UKG Pro are categorized as Core HR, Workforce Management, Payroll, Performance Management, HCM Software, Onboarding, and Healthcare HR
Unique Categories
ADP Workforce Now is categorized as Benefits Administration, Candidate Relationship Management, Interview Scheduling, Job Description Management, and HR Analytics
Reviews
Reviewers' Company Size
ADP Workforce Now
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
6.7%
Non-Profit Organization Management
4.9%
Information Technology and Services
4.4%
Computer Software
3.6%
Retail
3.3%
Other
77.0%
Hospital & Health Care
6.5%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
How does Workforce Now compare to other payroll services?
5 Comments
BN
I agree with Karen. I don't know what you have now but we have been happy with the HR Module, Benefits Administration, Tax filing, Report Writing, Tech...Read more
Vacation approval customization
2 Comments
KG
Vacation approval is very easy to do you can use your account to self-manage your days off in the days that you need to request off it sends a request right...Read more
How to process payroll in ADP Workforce Now
1 Comment
LB
If you're new to Workforce Now, The Bridge is a great place to get started and ask for help from other users. There is a link to The Bridge from within...Read more
What is UltiPro system?
4 Comments
OS
UltiPro is a product of Ultimate Software, a top cloud provider of software for human capital management (HCM). Offering HR, compensation, talent, payroll,...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
JE
We track grants by using the project code. We can add as a default the project/grant code in Core if the employee only works one grant. If the employee works...Read more
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