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Compare Slack and Wati 
Featured Products
At a Glance
Market Segments
Small-Business (41.2% of reviews)
Small-Business (78.1% of reviews)
Entry-Level Pricing
$0.00
Contact Us
Slack
Star Rating
(38,163)4.5 out of 5
Market Segments
Small-Business (41.2% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansWati
Star Rating
(458)4.6 out of 5
Market Segments
Small-Business (78.1% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSlack vs Wati
When assessing the two solutions, reviewers found them equally easy to use. However, Slack is easier to set up , while reviewers preferred administration and ease of doing business with Wati overall.
- Reviewers felt that Slack meets the needs of their business better than Wati.
- When comparing quality of ongoing product support, reviewers felt that Slack is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Wati over Slack.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
Wati
Growth
Contact Us
Send WhatsApp messages to thousands of users in one click to improve reach.
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month
Free Trial
Slack
Free Trial is available
Wati
Free Trial is available
Ratings
Meets Requirements
9.2
31,140
8.9
354
Ease of Use
9.2
32,070
9.2
363
Ease of Setup
9.2
8,448
9.0
325
Ease of Admin
8.9
5,050
9.1
272
Quality of Support
8.8
21,666
8.6
346
Has the product been a good partner in doing business?
9.0
4,529
9.1
268
Product Direction (% positive)
8.7
30,443
9.3
334
Features by Category
Business Instant Messaging
9.1
13917
Not enough data
9.0
14464
Not enough data
8.6
13763
Not enough data
Business Instant Messaging
8.5
10216
Not enough data
8.1
9546
Not enough data
Business Instant Messaging
9.1
13647
Not enough data
9.2
13272
Not enough data
9.0
11804
Not enough data
Generative AI - Business Instant Messaging
7.5
1498
Not enough data
AI - Business Instant Messaging
7.5
1484
Not enough data
7.9
1487
Not enough data
7.4
1465
Not enough data
7.4
1468
Not enough data
Agentic AI - Business Instant Messaging
7.7
895
Not enough data
7.7
883
Not enough data
Setup
9.1
686
Not enough data
8.9
675
Not enough data
8.7
659
Not enough data
8.9
693
Not enough data
Management
9.0
668
Not enough data
8.7
651
Not enough data
8.9
666
Not enough data
Generative AI
7.8
570
Not enough data
Agentic AI - Workflow Management
7.8
288
Not enough data
8.0
284
Not enough data
8.1
293
Not enough data
8.0
290
Not enough data
8.0
289
Not enough data
7.9
289
Not enough data
8.1
291
Not enough data
Channels
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Design
Not enough data
8.7
154
Not enough data
7.9
153
Not enough data
8.6
165
Not enough data
8.4
153
Not enough data
8.7
155
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Account Options
9.2
287
Not enough data
8.4
281
Not enough data
8.7
276
Not enough data
8.7
280
Not enough data
8.9
286
Not enough data
8.9
283
Not enough data
Q&A Tools
9.1
287
Not enough data
9.1
283
Not enough data
9.1
289
Not enough data
8.7
276
Not enough data
9.1
282
Not enough data
8.9
279
Not enough data
8.6
272
Not enough data
8.9
275
Not enough data
8.5
272
Not enough data
Knowledge Pages
8.5
345
Not enough data
8.3
345
Not enough data
8.1
336
Not enough data
8.1
333
Not enough data
8.0
328
Not enough data
8.4
332
Not enough data
Knowledge Dissemination
8.2
324
Not enough data
8.8
331
Not enough data
9.0
335
Not enough data
9.0
334
Not enough data
8.4
331
Not enough data
8.3
320
Not enough data
8.7
335
Not enough data
8.6
323
Not enough data
8.6
318
Not enough data
Agentic AI - Knowledge Base
7.9
199
Not enough data
8.0
201
Not enough data
7.9
199
Not enough data
Login Options
9.1
767
Not enough data
8.5
742
Not enough data
Productivity
8.0
728
Not enough data
8.3
732
Not enough data
8.6
737
Not enough data
7.9
711
Not enough data
7.9
709
Not enough data
Customization
8.6
732
Not enough data
9.0
746
Not enough data
8.7
717
Not enough data
Agentic AI - Unified Workspaces
7.5
411
Not enough data
7.6
408
Not enough data
Compatibility
9.0
93
Not enough data
9.1
98
Not enough data
9.0
91
Not enough data
Agentic AI - Enterprise Search Software
8.6
62
Not enough data
8.5
58
Not enough data
9.0
60
Not enough data
8.7
60
Not enough data
8.7
60
Not enough data
8.8
58
Not enough data
Search Queries
8.8
92
Not enough data
9.2
92
Not enough data
8.8
90
Not enough data
9.1
92
Not enough data
9.0
90
Not enough data
AI powered search - Enterprise Search Software
9.2
24
Not enough data
9.2
25
Not enough data
9.0
24
Not enough data
Functionality
8.9
91
Not enough data
9.0
90
Not enough data
9.1
95
Not enough data
Compatibility - Enterprise Search Software
9.4
28
Not enough data
9.4
26
Not enough data
9.2
26
Not enough data
Functionality - Enterprise Search Software
9.3
27
Not enough data
9.3
26
Not enough data
9.5
28
Not enough data
Search Queries - Enterprise Search Software
9.4
26
Not enough data
9.3
24
Not enough data
9.2
27
Not enough data
9.4
27
Not enough data
Automation
8.8
1219
Not enough data
8.8
1177
Not enough data
8.5
1154
Not enough data
Administration
8.8
1177
Not enough data
8.6
1134
Not enough data
9.4
1223
Not enough data
Project management
8.7
1158
Not enough data
8.5
1121
Not enough data
8.6
1141
Not enough data
8.5
1125
Not enough data
8.6
1125
Not enough data
8.3
1095
Not enough data
8.3
1123
Not enough data
Workload
8.4
1084
Not enough data
8.8
1136
Not enough data
8.6
1089
Not enough data
8.5
1081
Not enough data
Communication & Collaboration
9.3
1419
Not enough data
9.0
1206
Not enough data
9.3
1280
Not enough data
Cost Management
8.1
1071
Not enough data
8.2
1072
Not enough data
8.1
1064
Not enough data
Integration
8.6
1109
Not enough data
8.4
1069
Not enough data
8.4
1061
Not enough data
Generative AI
7.5
1017
Not enough data
7.7
1014
Not enough data
Agentic AI - Work Management
7.7
520
Not enough data
7.8
513
Not enough data
8.1
518
Not enough data
7.8
515
Not enough data
Communication
9.4
1183
Not enough data
9.3
1175
Not enough data
8.9
1054
Not enough data
8.9
1043
Not enough data
9.1
1048
Not enough data
Content & Documents
9.1
1100
Not enough data
8.9
1044
Not enough data
8.7
1063
Not enough data
8.1
1006
Not enough data
Controls
8.3
991
Not enough data
8.1
986
Not enough data
8.7
997
Not enough data
8.4
1003
Not enough data
8.2
971
Not enough data
Project Management
8.4
996
Not enough data
8.4
977
Not enough data
8.5
995
Not enough data
8.7
987
Not enough data
Remote Collaboration
9.0
1002
Not enough data
8.7
972
Not enough data
9.0
991
Not enough data
7.8
959
Not enough data
Generative AI
7.3
927
Not enough data
7.4
924
Not enough data
Agentic AI - Project Collaboration
7.5
439
Not enough data
7.7
442
Not enough data
Functionality
Not enough data
8.8
131
Not enough data
8.6
118
Not enough data
8.5
114
Support
Not enough data
8.6
120
Not enough data
8.3
115
Not enough data
8.6
128
Responses
Not enough data
8.6
173
Not enough data
8.8
168
Not enough data
8.7
165
Not enough data
8.6
160
Not enough data
8.5
154
Platform
Not enough data
8.7
163
Not enough data
8.8
142
Not enough data
8.4
160
Not enough data
8.0
160
Not enough data
Feature Not Available
Not enough data
8.7
150
Not enough data
8.6
151
Generative AI
Not enough data
7.3
96
Not enough data
Feature Not Available
Messaging Channels
Not enough data
7.4
44
Not enough data
Feature Not Available
Not enough data
7.1
46
Not enough data
9.1
66
Administration
Not enough data
9.2
66
Not enough data
9.0
63
Not enough data
8.4
59
Not enough data
8.7
66
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.3(won by default)
55
Not enough data
8.6(won by default)
57
Not enough data
8.5(won by default)
54
Channels
Not enough data
Feature Not Available
Not enough data
8.4(won by default)
56
Not enough data
8.6(won by default)
59
Not enough data
7.7(won by default)
50
Not enough data
8.5(won by default)
51
Insight
Not enough data
8.0(won by default)
49
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
WhatsApp Messaging - WhatsApp Marketing
Not enough data
9.1
90
Not enough data
9.4
91
Not enough data
9.2
88
Not enough data
9.0
86
Not enough data
9.1
86
Not enough data
9.2
89
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
8.9
83
Not enough data
9.1
83
Not enough data
8.6
78
Not enough data
8.8
80
Agentic AI - Audio Conferencing
7.5
282
Not enough data
7.7
282
Not enough data
Action Item Detection - AI Note-taking Software
9.3
19
Not enough data
9.5
19
Not enough data
Automatic Transcription - AI Note-taking Software
9.7
20
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.6
19
Not enough data
Language & Accent Support - AI Note-taking Software
9.5
20
Not enough data
Multi-Platform Integration - AI Note-taking Software
9.3
20
Not enough data
Privacy & Security Controls - AI Note-taking Software
9.3
21
Not enough data
Searchable Note Archives - AI Note-taking Software
9.2
18
Not enough data
Speaker Identification - AI Note-taking Software
9.4
20
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Slack and Wati share no categories
Unique Categories
Wati is categorized as Chatbots, Communication Platform as a Service (CPaaS), Proactive Notification, Customer Communications Management, Social Customer Service, and WhatsApp Marketing
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Wati
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.7%
Internet
4.7%
Education Management
3.3%
Other
54.9%
Education Management
10.1%
Information Technology and Services
7.2%
Retail
6.5%
Marketing and Advertising
6.0%
Health, Wellness and Fitness
6.0%
Other
64.1%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
What is WATI used for?
2 Comments
PP
Wati is WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their...Read more
Can i send custom pdf by template by providing custom link tomy customer?
2 Comments
JD
Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF...Read more
Can we know from which website we recieved the chat on whatsapp
1 Comment
JD
Our chat widget allows you to add a page title as default message when users land from a specific website.
If users allow the default message to be sent,...Read more
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