# Slack, Wati vs Viva Engage Comparison

| | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.6 out of 5 | 3.6 out of 5 | 
| **Total Reviews** | 39,046 | 482 | 1,441 | 
| **Largest Market Segment** | Small-Business (41.0% of reviews) | Small-Business (77.0% of reviews) | Enterprise (59.6% of reviews) | 
| **Entry Level Price** | $0.00 | Contact Us | No pricing available | 

---
## Top Pros & Cons

### Slack

Pros:
- Ease of Use (3483 reviews)
- Team Collaboration (3150 reviews)

Cons:
- Notification Issues (1137 reviews)
- Missing Features (941 reviews)

### Wati

Pros:
- Ease of Use (178 reviews)
- Automation (117 reviews)

Cons:
- Expensive (61 reviews)
- Cost (49 reviews)

### Viva Engage

Pros:
- Ease of Use (3 reviews)
- Sharing Ease (3 reviews)

Cons:
- Distraction (2 reviews)
- Lack of Notifications (2 reviews)

---
## Ratings Comparison
| Rating | Slack | Wati | Viva Engage | 
|---|---|---|---|
  | **Meets Requirements** | 9.2 (31639 reviews) | 8.9 (367 reviews) | 7.9 (1264 reviews) | 
  | **Ease of Use** | 9.2 (32496 reviews) | 9.2 (378 reviews) | 8.1 (1280 reviews) | 
  | **Ease of Setup** | 9.2 (8813 reviews) | 8.9 (341 reviews) | 8.3 (178 reviews) | 
  | **Ease of Admin** | 8.9 (5442 reviews) | 9.1 (288 reviews) | 7.7 (166 reviews) | 
  | **Quality of Support** | 8.8 (22025 reviews) | 8.5 (359 reviews) | 7.8 (757 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (4924 reviews) | 9.1 (283 reviews) | 7.8 (147 reviews) | 
  | **Product Direction (% positive)** | 8.7 (30851 reviews) | 9.3 (345 reviews) | 6.0 (1264 reviews) | 

---
## Pricing

### Slack

#### Entry-Level Pricing

Plan: Free

Price: $0.00

Description: For teams wanting to try out Slack for an unlimited period of time



Key Features:
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop

[Browse all 4 editions](https://www.g2.com/products/slack/pricing)

#### Free Trial

Yes

### Wati

#### Entry-Level Pricing

Plan: Growth

Price: Contact Us

Description: Send WhatsApp messages to thousands of users in one click to improve reach.

Key Features:
- 5 Agents
- Blue Tick Verification & Assistance
- 1,000 Free Conversations per month

[Browse all 3 editions](https://www.g2.com/products/wati/pricing)

#### Free Trial

Yes

### Viva Engage

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Team Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Communication

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Status Updates** | Not enough data | Not enough data | Not enough data | 
| **Instant Messaging** | Not enough data | Not enough data | Not enough data | 
| **Activity Feed** | Not enough data | Not enough data | Not enough data | 
| **Notifications** | Not enough data | Not enough data | Not enough data | 
| **Comments and Voting** | Not enough data | Not enough data | Not enough data | 
| **Discussions** | Not enough data | Not enough data | Not enough data | 
| **User Directory** | Not enough data | Not enough data | Not enough data | 
| **Online Status of Coworkers** | Not enough data | Not enough data | Not enough data | 

#### Content Management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **File Sharing** | Not enough data | Not enough data | Not enough data | 
| **Document Collaboration** | Not enough data | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | Not enough data | 
| **Knowledge Base** | Not enough data | Not enough data | Not enough data | 
| **Surveys** | Not enough data | Not enough data | Not enough data | 

#### Productivity Tools

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Task Management** | Not enough data | Not enough data | Not enough data | 
| **Calendar** | Not enough data | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | Not enough data | 

#### Administration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Moderation** | Not enough data | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | Not enough data | 

### Business Instant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.2/10 | 16032 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Business Instant Messaging

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **File Sharing** | 9.1 (13979 reviews) | Not enough data | Not enough data | 
| **Notifications** | 9.0 (14513 reviews) | Not enough data | Not enough data | 
| **Search** | 8.6 (13805 reviews) | Not enough data | Not enough data | 

#### Business Instant Messaging 

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Audio Conferencing** | 8.5 (10250 reviews) | Not enough data | Not enough data | 
| **Video Conferencing** | 8.1 (9583 reviews) | Not enough data | Not enough data | 

#### Business Instant Messaging

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Mobile Application** | 9.1 (13686 reviews) | Not enough data | Not enough data | 
| **Web Application** | 9.2 (13291 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.0 (11840 reviews) | Not enough data | Not enough data | 

#### Generative AI - Business Instant Messaging

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Text Summarization** | 7.5 (1485 reviews) | Not enough data | Not enough data | 

#### AI - Business Instant Messaging

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Powered Search** | 7.5 (1467 reviews) | Not enough data | Not enough data | 
| **Smart Notifications** | 7.9 (1475 reviews) | Not enough data | Not enough data | 
| **AI Powered Language Translation** | 7.4 (1447 reviews) | Not enough data | Not enough data | 
| **Content Generation** | 7.4 (1449 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Business Instant Messaging

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Cross-system Integration** | 7.7 (877 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.7 (861 reviews) | Not enough data | Not enough data | 

### Workflow Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.4/10 | 905 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Setup

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Activities** | 9.1 (677 reviews) | Not enough data | Not enough data | 
| **Flows** | 8.9 (673 reviews) | Not enough data | Not enough data | 
| **Dependencies** | 8.7 (648 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.9 (687 reviews) | Not enough data | Not enough data | 

#### Management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Updates** | 9.0 (662 reviews) | Not enough data | Not enough data | 
| **Audit Trail** | 8.7 (640 reviews) | Not enough data | Not enough data | 
| **Integration** | 8.9 (659 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | 7.7 (556 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Workflow Management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (276 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.9 (272 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.1 (281 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.9 (278 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.9 (277 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.9 (278 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.0 (281 reviews) | Not enough data | Not enough data | 

### Customer Communications Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 8.5/10 | 181 |
| **Viva Engage** | N/A | N/A |

#### Channels

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Multi-Channel Coverage** | Not enough data | Feature Not Available | Not enough data | 
| **Open Listening** | Not enough data | Feature Not Available | Not enough data | 
| **Physical Media** | Not enough data | Feature Not Available | Not enough data | 

#### Design

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Communications Strategy Development** | Not enough data | 8.7 (155 reviews) | Not enough data | 
| **Create Content** | Not enough data | 7.9 (152 reviews) | Not enough data | 
| **Personalization** | Not enough data | 8.7 (166 reviews) | Not enough data | 
| **Inbound Identification** | Not enough data | 8.5 (153 reviews) | Not enough data | 
| **Regulatory Compliance** | Not enough data | 8.7 (153 reviews) | Not enough data | 

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

### Q&A Platforms

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.8/10 | 409 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Account Options

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Single Sign-On (SSO)** | 9.2 (285 reviews) | Not enough data | Not enough data | 
| **Social Login** | 8.4 (277 reviews) | Not enough data | Not enough data | 
| **Reputation System** | 8.6 (268 reviews) | Not enough data | Not enough data | 
| **Topic Subscription** | 8.7 (274 reviews) | Not enough data | Not enough data | 
| **Bookmarking** | 8.9 (284 reviews) | Not enough data | Not enough data | 
| **History** | 8.9 (278 reviews) | Not enough data | Not enough data | 

#### Q&A Tools

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Tags** | 9.1 (283 reviews) | Not enough data | Not enough data | 
| **Commenting System** | 9.1 (278 reviews) | Not enough data | Not enough data | 
| **Notifications** | 9.1 (284 reviews) | Not enough data | Not enough data | 
| **Voting** | 8.7 (270 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.0 (280 reviews) | Not enough data | Not enough data | 
| **Knowledge Integrations** | 8.9 (272 reviews) | Not enough data | Not enough data | 
| **Embedding** | 8.6 (265 reviews) | Not enough data | Not enough data | 
| **Formatting** | 8.8 (269 reviews) | Not enough data | Not enough data | 
| **Analytics** | 8.5 (265 reviews) | Not enough data | Not enough data | 

### Knowledge Base

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.3/10 | 496 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Knowledge Pages

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Templates** | 8.4 (343 reviews) | Not enough data | Not enough data | 
| **In-Content Feedback** | 8.3 (343 reviews) | Not enough data | Not enough data | 
| **Versioning and Version History** | 8.1 (332 reviews) | Not enough data | Not enough data | 
| **Decision Trees** | 8.1 (330 reviews) | Not enough data | Not enough data | 
| **Duplicate Detection** | 7.9 (325 reviews) | Not enough data | Not enough data | 
| **Content Editor** | 8.4 (330 reviews) | Not enough data | Not enough data | 

#### Knowledge Dissemination

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Page Analytics** | 8.2 (321 reviews) | Not enough data | Not enough data | 
| **Permissions** | 8.7 (329 reviews) | Not enough data | Not enough data | 
| **Knowledge Sharing** | 9.0 (338 reviews) | Not enough data | Not enough data | 
| **Notifications** | 8.9 (337 reviews) | Not enough data | Not enough data | 
| **Advanced Search** | 8.3 (330 reviews) | Not enough data | Not enough data | 
| **Browser Extension** | 8.2 (318 reviews) | Not enough data | Not enough data | 
| **Organization** | 8.7 (335 reviews) | Not enough data | Not enough data | 
| **Other Integrations** | 8.6 (323 reviews) | Not enough data | Not enough data | 
| **Knowledge Integrations** | 8.6 (315 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Knowledge Base

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Adaptive Learning** | 7.9 (197 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.9 (199 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 7.8 (197 reviews) | Not enough data | Not enough data | 

### Unified Workspaces

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.3/10 | 1025 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Login Options 

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Single Sign-On (SSO)** | 9.1 (774 reviews) | Not enough data | Not enough data | 
| **Password Saver** | 8.5 (737 reviews) | Not enough data | Not enough data | 

#### Productivity

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Email Client** | 8.0 (727 reviews) | Not enough data | Not enough data | 
| **Split Screen** | 8.3 (730 reviews) | Not enough data | Not enough data | 
| **Activity Feed** | 8.6 (739 reviews) | Not enough data | Not enough data | 
| **Virtual Assistant** | 7.8 (712 reviews) | Not enough data | Not enough data | 
| **Analytics and Reporting** | 7.9 (706 reviews) | Not enough data | Not enough data | 

#### Customization 

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Custom Workflows** | 8.6 (736 reviews) | Not enough data | Not enough data | 
| **Multiple Workspaces** | 9.0 (755 reviews) | Not enough data | Not enough data | 
| **Custom Application Integration** | 8.7 (718 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Unified Workspaces

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.5 (403 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 7.6 (400 reviews) | Not enough data | Not enough data | 

### Enterprise Search Software

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 9.0/10 | 142 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Compatibility

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Federated Search** | 9.0 (96 reviews) | Not enough data | Not enough data | 
| **File Types** | 9.0 (98 reviews) | Not enough data | Not enough data | 
| **Global Language Support** | 8.9 (88 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Enterprise Search Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Autonomous Task Execution** | 8.4 (57 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 8.3 (54 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.9 (55 reviews) | Not enough data | Not enough data | 
| **Adaptive Learning** | 8.5 (55 reviews) | Not enough data | Not enough data | 
| **Proactive Assistance** | 8.5 (55 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 8.6 (54 reviews) | Not enough data | Not enough data | 

#### Search Queries

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Typo Tolerance** | 8.8 (92 reviews) | Not enough data | Not enough data | 
| **Faceted Search** | 9.0 (94 reviews) | Not enough data | Not enough data | 
| **Synonyms** | 8.7 (88 reviews) | Not enough data | Not enough data | 
| **Highlighting** | 9.1 (90 reviews) | Not enough data | Not enough data | 
| **Natural Language** | 8.9 (88 reviews) | Not enough data | Not enough data | 

#### AI powered search - Enterprise Search Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Generative RAG (Retrieval augmented generation)** | 9.0 (21 reviews) | Not enough data | Not enough data | 
| **Relevance Tuning** | 9.1 (21 reviews) | Not enough data | Not enough data | 
| **NLP & Semantic search** | 9.0 (21 reviews) | Not enough data | Not enough data | 

#### Functionality

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Personalization** | 8.8 (87 reviews) | Not enough data | Not enough data | 
| **Search Analytics** | 8.9 (88 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.1 (94 reviews) | Not enough data | Not enough data | 

#### Compatibility - Enterprise Search Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **File Types** | 9.3 (23 reviews) | Not enough data | Not enough data | 
| **Federated Search** | 9.2 (21 reviews) | Not enough data | Not enough data | 
| **Global Language Support** | 9.2 (22 reviews) | Not enough data | Not enough data | 

#### Functionality - Enterprise Search Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Personalization** | 9.2 (23 reviews) | Not enough data | Not enough data | 
| **Search Analytics** | 9.0 (21 reviews) | Not enough data | Not enough data | 
| **Integrations** | 9.4 (24 reviews) | Not enough data | Not enough data | 

#### Search Queries - Enterprise Search Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Highlighting** | 9.4 (21 reviews) | Not enough data | Not enough data | 
| **Faceted Search** | 9.1 (20 reviews) | Not enough data | Not enough data | 
| **Typo Tolerance** | 9.0 (22 reviews) | Not enough data | Not enough data | 
| **Synonyms** | 9.3 (22 reviews) | Not enough data | Not enough data | 

### Work Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.5/10 | 2649 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Automation

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Workflows** | 8.9 (1249 reviews) | Not enough data | Not enough data | 
| **Customization** | 8.8 (1204 reviews) | Not enough data | Not enough data | 
| **Data repository** | 8.5 (1179 reviews) | Not enough data | Not enough data | 

#### Administration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Permissions** | 8.8 (1198 reviews) | Not enough data | Not enough data | 
| **Procedures** | 8.6 (1133 reviews) | Not enough data | Not enough data | 
| **Remote Work** | 9.4 (1370 reviews) | Not enough data | Not enough data | 

#### Project management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Task Prioritization** | 8.7 (1168 reviews) | Not enough data | Not enough data | 
| **Dependencies** | 8.5 (1115 reviews) | Not enough data | Not enough data | 
| **Planning** | 8.6 (1139 reviews) | Not enough data | Not enough data | 
| **Views** | 8.5 (1128 reviews) | Not enough data | Not enough data | 
| **Scheduling** | 8.6 (1138 reviews) | Not enough data | Not enough data | 
| **Critical Path** | 8.3 (1094 reviews) | Not enough data | Not enough data | 
| **Dashboards** | 8.3 (1121 reviews) | Not enough data | Not enough data | 

#### Workload

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Resource Allocation** | 8.4 (1077 reviews) | Not enough data | Not enough data | 
| **Workspace** | 8.8 (1171 reviews) | Not enough data | Not enough data | 
| **Configuration** | 8.6 (1092 reviews) | Not enough data | Not enough data | 
| **Insights** | 8.5 (1088 reviews) | Not enough data | Not enough data | 

#### Communication & Collaboration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Communication Channels** | 9.4 (1800 reviews) | Not enough data | Not enough data | 
| **Document Management** | 9.0 (1344 reviews) | Not enough data | Not enough data | 
| **Collaboration** | 9.4 (1528 reviews) | Not enough data | Not enough data | 

#### Cost Management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Project Budgeting** | 8.0 (1069 reviews) | Not enough data | Not enough data | 
| **Time & Expense** | 8.2 (1070 reviews) | Not enough data | Not enough data | 
| **Profitability** | 8.1 (1064 reviews) | Not enough data | Not enough data | 

#### Integration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Front Office** | 8.7 (1278 reviews) | Not enough data | Not enough data | 
| **Back Office** | 8.4 (1082 reviews) | Not enough data | Not enough data | 
| **External data** | 8.4 (1091 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | 7.5 (1026 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.7 (1048 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Work Management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Autonomous Task Execution** | 7.7 (519 reviews) | Not enough data | Not enough data | 
| **Multi-step Planning** | 7.8 (511 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 8.2 (548 reviews) | Not enough data | Not enough data | 
| **Natural Language Interaction** | 7.8 (516 reviews) | Not enough data | Not enough data | 

### Project Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 8.5/10 | 1656 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Communication

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Chat** | 9.5 (1193 reviews) | Not enough data | Not enough data | 
| **Discussions** | 9.4 (1149 reviews) | Not enough data | Not enough data | 
| **External** | 8.8 (1056 reviews) | Not enough data | Not enough data | 
| **Feedback** | 8.9 (1036 reviews) | Not enough data | Not enough data | 
| **Announcements** | 9.1 (1049 reviews) | Not enough data | Not enough data | 

#### Content & Documents

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **File Sharing** | 9.2 (1111 reviews) | Not enough data | Not enough data | 
| **Notes** | 8.9 (1045 reviews) | Not enough data | Not enough data | 
| **Search** | 8.7 (1072 reviews) | Not enough data | Not enough data | 
| **Versioning** | 8.1 (1001 reviews) | Not enough data | Not enough data | 

#### Controls

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Custom Views** | 8.3 (987 reviews) | Not enough data | Not enough data | 
| **Followers** | 8.1 (982 reviews) | Not enough data | Not enough data | 
| **User Management** | 8.7 (997 reviews) | Not enough data | Not enough data | 
| **Calendars** | 8.4 (1005 reviews) | Not enough data | Not enough data | 
| **Public Sharing** | 8.2 (972 reviews) | Not enough data | Not enough data | 

#### Project Management

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Task Management** | 8.4 (1000 reviews) | Not enough data | Not enough data | 
| **Planning** | 8.3 (974 reviews) | Not enough data | Not enough data | 
| **Visibility** | 8.5 (980 reviews) | Not enough data | Not enough data | 
| **Integration** | 8.7 (993 reviews) | Not enough data | Not enough data | 

#### Remote Collaboration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Alignment** | 9.0 (995 reviews) | Not enough data | Not enough data | 
| **Accountability** | 8.7 (968 reviews) | Not enough data | Not enough data | 
| **Connectivity** | 9.0 (988 reviews) | Not enough data | Not enough data | 
| **Offline Mode** | 7.8 (952 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | 7.3 (924 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.4 (928 reviews) | Not enough data | Not enough data | 

#### Agentic AI - Project Collaboration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Multi-step Planning** | 7.5 (435 reviews) | Not enough data | Not enough data | 
| **Cross-system Integration** | 7.7 (439 reviews) | Not enough data | Not enough data | 

### Communication Platform as a Service (CPaaS)

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 8.6/10 | 156 |
| **Viva Engage** | N/A | N/A |

#### Functionality

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Ease Of Integration** | Not enough data | 8.8 (136 reviews) | Not enough data | 
| **API Call Speed** | Not enough data | 8.6 (118 reviews) | Not enough data | 
| **Communication Varieties** | Not enough data | 8.6 (116 reviews) | Not enough data | 

#### Support

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Documentation** | Not enough data | 8.6 (118 reviews) | Not enough data | 
| **Community Support** | Not enough data | 8.4 (114 reviews) | Not enough data | 
| **Professional Support** | Not enough data | 8.7 (131 reviews) | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 8.5/10 | 194 |
| **Viva Engage** | N/A | N/A |

#### Responses

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Customization** | Not enough data | 8.6 (176 reviews) | Not enough data | 
| **Control** | Not enough data | 8.8 (169 reviews) | Not enough data | 
| **Route To Human** | Not enough data | 8.7 (166 reviews) | Not enough data | 
| **Menu bars** | Not enough data | 8.6 (159 reviews) | Not enough data | 
| **Drip sequences** | Not enough data | 8.5 (156 reviews) | Not enough data | 

#### Platform

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Live chat** | Not enough data | 8.8 (164 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.8 (146 reviews) | Not enough data | 
| **Branding** | Not enough data | 8.4 (160 reviews) | Not enough data | 
| **Analytics** | Not enough data | 8.0 (163 reviews) | Not enough data | 
| **A/B testing** | Not enough data | Feature Not Available | Not enough data | 
| **Role-based access** | Not enough data | 8.7 (152 reviews) | Not enough data | 
| **Collection of information** | Not enough data | 8.6 (152 reviews) | Not enough data | 

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (98 reviews) | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

### Conversational Support

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 8.3/10 | 61 |
| **Viva Engage** | N/A | N/A |

#### Conversational Platform

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Personalization** | Not enough data | 8.6 (49 reviews) | Not enough data | 
| **Omnichannel** | Not enough data | 7.6 (43 reviews) | Not enough data | 
| **Contextual Engagement** | Not enough data | 8.3 (46 reviews) | Not enough data | 
| **Proactive Engagement** | Not enough data | 8.8 (52 reviews) | Not enough data | 

#### Support Automation

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Intelligent Routing** | Not enough data | 8.1 (43 reviews) | Not enough data | 
| **Seamless Escalation** | Not enough data | 8.5 (47 reviews) | Not enough data | 
| **Transcripts** | Not enough data | 7.9 (38 reviews) | Not enough data | 
| **Self-Serve Support** | Not enough data | 8.5 (46 reviews) | Not enough data | 

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Proactive Notification

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 8.4/10 | 81 |
| **Viva Engage** | N/A | N/A |

#### Messaging Channels

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **SMS Messaging** | Not enough data | 7.4 (44 reviews) | Not enough data | 
| **Email** | Not enough data | Feature Not Available | Not enough data | 
| **Voice Messaging** | Not enough data | 7.1 (46 reviews) | Not enough data | 
| **Two way messaging** | Not enough data | 9.1 (68 reviews) | Not enough data | 

#### Administration

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Scheduling** | Not enough data | 9.2 (67 reviews) | Not enough data | 
| **Triggered Notifications** | Not enough data | 9.0 (64 reviews) | Not enough data | 
| **Segmentation** | Not enough data | 8.2 (60 reviews) | Not enough data | 
| **Integrations** | Not enough data | 8.7 (67 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 8.3/10 | 70 |
| **Viva Engage** | N/A | N/A |

#### Generative AI

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Feature Not Available | Not enough data | 
| **AI Text Summarization** | Not enough data | Feature Not Available | Not enough data | 

#### Process

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Mentions** | Not enough data | 8.3 (55 reviews) | Not enough data | 
| **Tickets** | Not enough data | 8.6 (58 reviews) | Not enough data | 
| **Macros** | Not enough data | 8.5 (54 reviews) | Not enough data | 

#### Channels

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Email** | Not enough data | Feature Not Available | Not enough data | 
| **Social** | Not enough data | 8.4 (56 reviews) | Not enough data | 
| **Live Chat** | Not enough data | 8.6 (60 reviews) | Not enough data | 
| **Phone** | Not enough data | 7.7 (50 reviews) | Not enough data | 
| **Text** | Not enough data | 8.5 (51 reviews) | Not enough data | 

#### Insight

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Surveys** | Not enough data | 8.0 (49 reviews) | Not enough data | 
| **Reporting** | Not enough data | Feature Not Available | Not enough data | 
| **Visitor Activity** | Not enough data | Feature Not Available | Not enough data | 
| **Help Desk** | Not enough data | Feature Not Available | Not enough data | 

### Enterprise Social Networking (ESN)

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | N/A | N/A |
| **Viva Engage** | 9.0/10 | 9 |

#### Content & Community Features - Enterprise Social Networking (ESN)

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Gamification** | Not enough data | Not enough data | 7.7 (8 reviews) | 
| **Community Building** | Not enough data | Not enough data | 9.4 (9 reviews) | 
| **Knowledge Sharing** | Not enough data | Not enough data | 8.8 (8 reviews) | 
| **User Generated Content** | Not enough data | Not enough data | 9.4 (9 reviews) | 

#### Admin & Reporting Features - Enterprise Social Networking (ESN)

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Content Moderation** | Not enough data | Not enough data | 9.2 (8 reviews) | 
| **Polls & Surveys** | Not enough data | Not enough data | 9.4 (8 reviews) | 
| **Content Management** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **Analytics & Reporting** | Not enough data | Not enough data | 9.0 (8 reviews) | 
| **User Management** | Not enough data | Not enough data | 9.0 (8 reviews) | 

#### Agentic AI - Enterprise Social Networking (ESN)

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | 9.1/10 | 106 |
| **Viva Engage** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Transactional Messages** | Not enough data | 9.2 (91 reviews) | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | 9.4 (98 reviews) | Not enough data | 
| **Conversational Messaging** | Not enough data | 9.3 (90 reviews) | Not enough data | 
| **Personalization** | Not enough data | 9.1 (87 reviews) | Not enough data | 
| **Promotional Messages** | Not enough data | 9.2 (86 reviews) | Not enough data | 
| **Automated Replies** | Not enough data | 9.3 (94 reviews) | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Segmentation** | Not enough data | 8.8 (85 reviews) | Not enough data | 
| **API Integration** | Not enough data | 9.2 (86 reviews) | Not enough data | 
| **WhatsApp Commerce** | Not enough data | 8.6 (79 reviews) | Not enough data | 
| **Analytics** | Not enough data | 8.9 (81 reviews) | Not enough data | 

### Audio Conferencing

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 7.6/10 | 349 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Agentic AI - Audio Conferencing

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Proactive Assistance** | 7.5 (277 reviews) | Not enough data | Not enough data | 
| **Decision Making** | 7.7 (278 reviews) | Not enough data | Not enough data | 

### Employee Intranet

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Agentic AI - Employee Intranet

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | Not enough data | 

### AI Note-Taking Software

| Product | Score | Reviews |
|---|---|---|
| **Slack** | 9.1/10 | 30 |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Action Item Detection - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Action Item extraction** | 8.9 (12 reviews) | Not enough data | Not enough data | 
| **Summary Generation** | 9.2 (12 reviews) | Not enough data | Not enough data | 

#### Automatic Transcription - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Speech-to-text Transcription** | 9.5 (14 reviews) | Not enough data | Not enough data | 

#### Collaboration & Sharing - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Team-based Access** | 9.4 (13 reviews) | Not enough data | Not enough data | 

#### Language & Accent Support - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Multi-Language and Accent Support** | 9.2 (13 reviews) | Not enough data | Not enough data | 

#### Multi-Platform Integration - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Integrations** | 9.0 (14 reviews) | Not enough data | Not enough data | 

#### Privacy & Security Controls - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Access Control** | 8.9 (14 reviews) | Not enough data | Not enough data | 

#### Searchable Note Archives - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Semantic Search** | 8.8 (12 reviews) | Not enough data | Not enough data | 

#### Speaker Identification - AI Note-taking Software

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Speaker Recognition** | 9.2 (14 reviews) | Not enough data | Not enough data | 

### Knowledge Management

| Product | Score | Reviews |
|---|---|---|
| **Slack** | N/A | N/A |
| **Wati** | N/A | N/A |
| **Viva Engage** | N/A | N/A |

#### Knowledge Base

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Q & A** | Not enough data | Not enough data | Not enough data | 
| **Link Sharing** | Not enough data | Not enough data | Not enough data | 
| **Searchable** | Not enough data | Not enough data | Not enough data | 

#### Security

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Verification** | Not enough data | Not enough data | Not enough data | 
| **Role-Based Permission** | Not enough data | Not enough data | Not enough data | 
| **Public vs Private** | Not enough data | Not enough data | Not enough data | 

#### Content

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Trackable Analytics** | Not enough data | Not enough data | Not enough data | 
| **Import** | Not enough data | Not enough data | Not enough data | 
| **File Viewing** | Not enough data | Not enough data | Not enough data | 
| **Update Notifications** | Not enough data | Not enough data | Not enough data | 

#### Communication

| Feature | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Social Features** | Not enough data | Not enough data | Not enough data | 
| **Tagging ** | Not enough data | Not enough data | Not enough data | 
| **Upload ** | Not enough data | Not enough data | Not enough data | 
| **Comments** | Not enough data | Not enough data | Not enough data | 

---
## Categories

**Unique to Slack (10):** [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software), [Unified Workspaces Software](https://www.g2.com/categories/unified-workspaces), [Work Management Software](https://www.g2.com/categories/work-management), [Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software), [Q&A Platforms ](https://www.g2.com/categories/q-a-platforms), [AI Note-Taking Software](https://www.g2.com/categories/ai-note-taking-software), [Business Instant Messaging Software](https://www.g2.com/categories/business-instant-messaging), [Project Collaboration Software](https://www.g2.com/categories/project-collaboration), [Workflow Management Software](https://www.g2.com/categories/workflow-management), [Audio Conferencing Software](https://www.g2.com/categories/audio-conferencing)

**Unique to Wati (7):** [Customer Communications Management Software](https://www.g2.com/categories/customer-communications-management), [Chatbots Software](https://www.g2.com/categories/chatbots), [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service-cpaas), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Proactive Notification Software](https://www.g2.com/categories/proactive-notification), [Conversational Support Software](https://www.g2.com/categories/conversational-support), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing)

**Unique to Viva Engage (2):** [Enterprise Social Networking (ESN) Software](https://www.g2.com/categories/enterprise-social-networking-esn), [Employee Intranet Software](https://www.g2.com/categories/employee-intranet)


---
## Reviewer Demographics

### By Company Size

| Segment | Slack | Wati | Viva Engage | 
|---|---|---|---|
| **Small-Business** | 41.0% | 77.0% | 10.2% | 
| **Mid-Market** | 40.7% | 21.4% | 30.2% | 
| **Enterprise** | 18.3% | 1.6% | 59.6% | 

### By Industry

#### Slack

- **Computer Software:** 15.4%
- **Information Technology and Services:** 13.2%
- **Marketing and Advertising:** 8.5%
- **Internet:** 4.6%
- **Financial Services:** 3.4%
- **Education Management:** 3.3%
- **Higher Education:** 3.2%
- **Non-Profit Organization Management:** 2.6%
- **Hospital & Health Care:** 2.1%
- **Retail:** 1.7%
- **Other:** 42.1%

#### Wati

- **Education Management:** 10.2%
- **Information Technology and Services:** 7.2%
- **Retail:** 6.3%
- **Marketing and Advertising:** 6.0%
- **Health, Wellness and Fitness:** 5.8%
- **Computer Software:** 4.7%
- **Automotive:** 3.0%
- **Accounting:** 2.6%
- **Apparel & Fashion:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 49.1%

#### Viva Engage

- **Information Technology and Services:** 14.8%
- **Computer Software:** 6.8%
- **Hospital & Health Care:** 5.2%
- **Education Management:** 3.9%
- **Higher Education:** 3.8%
- **Non-Profit Organization Management:** 3.6%
- **Retail:** 3.5%
- **Accounting:** 3.4%
- **Management Consulting:** 2.7%
- **Financial Services:** 2.5%
- **Other:** 49.5%

---
## Alternatives

### Alternatives to Slack

- [ClickUp](https://www.g2.com/products/clickup/reviews) — 4.6/5 stars (12427 reviews)
- [monday Work Management](https://www.g2.com/products/monday-com/reviews) — 4.7/5 stars (15380 reviews)
- [Confluence](https://www.g2.com/products/confluence/reviews) — 4.1/5 stars (4353 reviews)
- [Swit](https://www.g2.com/products/swit/reviews) — 4.7/5 stars (361 reviews)
- [Asana](https://www.g2.com/products/asana/reviews) — 4.4/5 stars (13641 reviews)
- [Wrike](https://www.g2.com/products/wrike/reviews) — 4.2/5 stars (4530 reviews)
- [Smartsheet](https://www.g2.com/products/smartsheet/reviews) — 4.4/5 stars (22097 reviews)
- [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) — 4.5/5 stars (56391 reviews)
- [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) — 4.4/5 stars (19004 reviews)
- [Notion](https://www.g2.com/products/notion/reviews) — 4.6/5 stars (11896 reviews)

### Alternatives to Wati

- [Gallabox](https://www.g2.com/products/gallabox/reviews) — 4.6/5 stars (169 reviews)
- [Twilio](https://www.g2.com/products/twilio/reviews) — 4.1/5 stars (521 reviews)
- [respond.io](https://www.g2.com/products/respond-io/reviews) — 4.8/5 stars (492 reviews)
- [Interakt](https://www.g2.com/products/haptik-interakt/reviews) — 4.5/5 stars (66 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (498 reviews)
- [Trengo](https://www.g2.com/products/trengo/reviews) — 4.3/5 stars (246 reviews)
- [Plivo](https://www.g2.com/products/plivo/reviews) — 4.5/5 stars (747 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3855 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6944 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)

### Alternatives to Viva Engage

- [Workvivo](https://www.g2.com/products/workvivo/reviews) — 4.8/5 stars (2659 reviews)
- [Jive](https://www.g2.com/products/jive/reviews) — 3.8/5 stars (309 reviews)
- [eXo Platform](https://www.g2.com/products/exo-platform/reviews) — 4.3/5 stars (93 reviews)
- [Simpplr](https://www.g2.com/products/simpplr/reviews) — 4.6/5 stars (361 reviews)
- [Bitrix24](https://www.g2.com/products/bitrix24/reviews) — 4.1/5 stars (608 reviews)
- [HCL Connections](https://www.g2.com/products/hcl-connections/reviews) — 3.9/5 stars (518 reviews)
- [Jostle](https://www.g2.com/products/jostle/reviews) — 4.6/5 stars (227 reviews)
- [Blink](https://www.g2.com/products/blink-blink/reviews) — 4.7/5 stars (290 reviews)
- [Sociabble](https://www.g2.com/products/sociabble/reviews) — 4.7/5 stars (389 reviews)
- [Staffbase](https://www.g2.com/products/staffbase/reviews) — 4.6/5 stars (247 reviews)

---
## Top Discussions

### Slack

- Title: [How do I delete a channel in slack?](https://www.g2.com/discussions/10278-how-do-i-delete-a-channel-in-slack) — 47 comments, 8 upvotes
  > **Top comment:** "Currently, Slack has disabled deleting a channel, you can only archive it if you created it."
- Title: [What does slack software do?](https://www.g2.com/discussions/what-does-slack-software-do) — 28 comments, 1 upvote
  > **Top comment:** "Slack is a messaging software perfect for companies, it allows you to create channels (groups), it let's you answer to messages in threads and react to..."
- Title: [What is Slack used for?](https://www.g2.com/discussions/what-is-slack-used-for) — 22 comments, 7 upvotes
  > **Top comment:** "It connect us with the people no matter where we are through messaging and calls."
- Title: [What integrations have you found most effective for streamlining communication in Slack?](https://www.g2.com/discussions/what-integrations-have-you-found-most-effective-for-streamlining-communication-in-slack) — 20 comments, 4 upvotes
  > **Top comment:** "Microsoft Outlook, Google Suite"
- Title: [Is Slack a good tool?](https://www.g2.com/discussions/is-slack-a-good-tool) — 20 comments, 22 upvotes
  > **Top comment:** "Yes it is a good tool. I am using it for a couple of years.  "

### Wati

- Title: [What is WATI used for?](https://www.g2.com/discussions/what-is-wati-used-for) — 2 comments
  > **Top comment:** "Wati is  WhatsApp API solution that helps businesses connect with their customers through WhatsApp. It allows businesses to manage and track their..."
- Title: [Can i send custom pdf by template by providing custom link tomy customer?](https://www.g2.com/discussions/can-i-send-custom-pdf-by-template-by-providing-custom-link-tomy-customer) — 2 comments, 2 upvotes
  > **Top comment:** "Hi Aiman, Yes. It's possible to send a different PDF for every message. You will have to pass a public URL of the PDF and WATI will automatically get the PDF..."
- Title: [How to include pictures as a button option?](https://www.g2.com/discussions/how-to-include-pictures-as-a-button-option) — 1 comment, 2 upvotes
  > **Top comment:** "Pictures cannot be added as buttons. 
However, you can have messages with pictures and regular text buttons."
- Title: [What is the best way to generate leads with WATI, Can you please provide various case study?](https://www.g2.com/discussions/what-is-the-best-way-to-generate-leads-with-wati-can-you-please-provide-various-case-study) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [How do I reply a messaje from a customer quoting the message sent by the client?](https://www.g2.com/discussions/how-do-i-reply-a-messaje-from-a-customer-quoting-the-message-sent-by-the-client) — 1 comment
  > **Top comment:** "At the moment, WhatsApp API does not support this. 

However, we're working on an arrangement within WATI that will allow you to show the original message..."

### Viva Engage

- Title: [I'm new to Yammer and unsure how to engage my team in company-wide discussions. Any advice?](https://www.g2.com/discussions/i-m-new-to-yammer-and-unsure-how-to-engage-my-team-in-company-wide-discussions-any-advice) — 2 comments
  > **Top comment:** "To engage your team on Yammer, start by setting a welcoming tone with introductions and simple icebreaker questions. Tag team members in relevant posts,..."
- Title: [Is yammer any good?](https://www.g2.com/discussions/is-yammer-any-good) — 1 comment
  > **Top comment:** "Yes it’s a great tool for employee communication. "
- Title: [What can yammer be used for?](https://www.g2.com/discussions/what-can-yammer-be-used-for) — 1 comment
  > **Top comment:** "Networking with colleagues"
- Title: [Can i get notifications of when a poll is being answered and the progress made based on the number of users that have submitted their answers to determine percentages of participation?](https://www.g2.com/discussions/can-i-get-notifications-of-when-a-poll-is-being-answered-and-the-progress-made-based-on-the-number-of-users-that-have-submitted-their-answers-to-determine-percentages-of-participation) — 1 comment, 1 upvote
  > **Top comment:** "Yes you can get notifications in your email"
- Title: [Whats the best way to use Yammer is it only for sharing an update or a post?](https://www.g2.com/discussions/30075-whats-the-best-way-to-use-yammer-is-it-only-for-sharing-an-update-or-a-post) — 1 comment
  > **Top comment:** "in the application but the Web interface is not bad at all"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/slack-vs-wati-vs-viva-engage)