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At a Glance
Market Segments
Small-Business (41.1% of reviews)
Small-Business (43.4% of reviews)
Entry-Level Pricing
$0.00
Starting at $24.90
Slack
Star Rating
(37,682)4.5 out of 5
Market Segments
Small-Business (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00
Browse all 4 pricing plansTeamViewer
Star Rating
(3,716)4.5 out of 5
Market Segments
Small-Business (43.4% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $24.90
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that TeamViewer excels in remote control capabilities, scoring 9.2, which reviewers mention is particularly beneficial for IT support and troubleshooting, while Slack's remote control feature scores lower at 8.6, indicating it may not be as robust for technical support tasks.
- Reviewers mention that Slack shines in group live chat functionality, achieving a score of 9.3, which users say enhances team collaboration significantly, whereas TeamViewer's score of 8.7 suggests it may not offer the same level of engagement for team discussions.
- Users on G2 highlight that Slack's audio and video conferencing features both score 9.2, with reviewers noting the ease of use and quality of calls, while TeamViewer's scores of 8.8 indicate that its conferencing tools may not be as user-friendly or effective for larger meetings.
- Reviewers mention that TeamViewer's password protection feature scores 8.9, which users say provides a strong layer of security for remote sessions, while Slack's score of 8.7 suggests it may not offer the same level of security for sensitive communications.
- Users say that both products have similar ease of use scores (9.1 for TeamViewer and 9.1 for Slack), but reviewers mention that Slack's interface is more intuitive for new users, making it easier to onboard teams quickly.
- G2 users report that TeamViewer has a slightly higher score for ease of setup at 9.1 compared to Slack's 9.0, indicating that users find TeamViewer's initial configuration process to be marginally more straightforward, which can be a crucial factor for small businesses looking to implement software quickly.
Pricing
Entry-Level Pricing
Slack
Free
$0.00
For teams wanting to try out Slack for an unlimited period of time
- Searchable message archives, up to 10k of your team’s most recent messages
- 10 apps or service integrations
- Native apps for iOS, Android, Mac & Windows Desktop
TeamViewer
Remote Access
Starting at $24.90
Ideal for on-the-go professionals looking for an economical, easy remote work solution.
- 1 Licensed User
- 1 Concurrent connection (channel)
- 3 Managed devices
Free Trial
Slack
Free Trial is available
TeamViewer
Free Trial is available
Ratings
Meets Requirements
9.2
30,844
9.1
2,986
Ease of Use
9.1
31,687
9.1
3,129
Ease of Setup
9.1
8,091
9.1
932
Ease of Admin
8.9
4,979
8.9
677
Quality of Support
8.8
21,413
8.7
2,563
Has the product been a good partner in doing business?
9.0
4,458
8.6
634
Product Direction (% positive)
8.7
30,157
8.7
2,880
Features by Category
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Business Instant Messaging
9.1
13817
Not enough data
9.0
14347
Not enough data
8.6
13684
Not enough data
Business Instant Messaging
8.5
10152
Not enough data
8.1
9488
Not enough data
Business Instant Messaging
9.1
13583
Not enough data
9.2
13225
Not enough data
9.0
11701
Not enough data
Generative AI - Business Instant Messaging
7.5
1467
Not enough data
AI - Business Instant Messaging
7.5
1454
Not enough data
7.9
1459
Not enough data
7.4
1438
Not enough data
7.4
1439
Not enough data
Agentic AI - Business Instant Messaging
7.6
861
Not enough data
7.6
854
Not enough data
Setup
9.0
662
Not enough data
8.9
653
Not enough data
8.6
640
Not enough data
8.9
660
Not enough data
Management
9.0
648
Not enough data
8.6
634
Not enough data
8.9
643
Not enough data
Generative AI
7.7
552
Not enough data
Agentic AI - Workflow Management
7.6
270
Not enough data
7.9
266
Not enough data
8.0
273
Not enough data
7.8
271
Not enough data
7.9
270
Not enough data
7.8
270
Not enough data
8.0
270
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
9.4
50
Not enough data
8.6
7
Not enough data
8.9
6
Monitoring and Management
Not enough data
9.2
50
Not enough data
9.2
49
Not enough data
9.0
50
Not enough data
9.1
50
Not enough data
8.6
7
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
7.9
7
Service Management
Not enough data
9.4
51
Not enough data
8.8
7
Not enough data
7.6
7
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
7.9
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.5
8
Presenter Tools
Not enough data
8.9
866
Not enough data
8.5
787
Not enough data
9.2
938
|
Verified
Not enough data
8.8
835
|
Verified
Conferencing Options
Not enough data
8.7
799
|
Verified
Not enough data
8.7
811
|
Verified
Not enough data
8.7
794
|
Verified
Application Tools
Not enough data
8.8
872
|
Verified
Not enough data
8.9
827
|
Verified
Not enough data
8.7
809
|
Verified
Agentic AI - Screen Sharing
Not enough data
7.9
39
Scope
Not enough data
10.0
5
Not enough data
10.0
5
Security
Not enough data
10.0
5
Not enough data
9.3
5
Not enough data
10.0
5
Management
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
10.0
5
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.3
16
Not enough data
9.2
15
Not enough data
9.0
17
Not enough data
9.1
17
Monitoring - Network Monitoring
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
9.3
7
Management
Not enough data
9.2
16
Not enough data
9.3
16
Not enough data
9.1
17
Analytics - Network Monitoring
Not enough data
8.6
7
Not enough data
8.6
7
Security - Network Monitoring
Not enough data
9.0
7
Not enough data
9.3
7
Not enough data
8.8
7
Network Performance - Network Monitoring
Not enough data
8.6
7
Not enough data
9.3
7
AI Automation - Network Monitoring
Not enough data
8.9
6
Not enough data
9.0
7
Not enough data
9.0
7
Agentic AI - Network Monitoring
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Account Options
9.1
267
Not enough data
8.3
266
Not enough data
8.6
258
Not enough data
8.6
262
Not enough data
8.9
267
Not enough data
8.8
263
Not enough data
Q&A Tools
9.0
266
Not enough data
9.0
264
Not enough data
9.1
268
Not enough data
8.6
258
Not enough data
9.0
263
Not enough data
8.8
259
Not enough data
8.5
255
Not enough data
8.8
256
Not enough data
8.4
254
Not enough data
Knowledge Pages
8.4
323
Not enough data
8.2
327
Not enough data
8.0
316
Not enough data
8.0
313
Not enough data
7.9
310
Not enough data
8.3
311
Not enough data
Knowledge Dissemination
8.1
305
Not enough data
8.7
310
Not enough data
8.9
311
Not enough data
8.9
311
Not enough data
8.3
308
Not enough data
8.2
302
Not enough data
8.6
312
Not enough data
8.6
302
Not enough data
8.5
300
Not enough data
Agentic AI - Knowledge Base
7.8
183
Not enough data
7.8
184
Not enough data
7.7
182
Not enough data
Asset Inventory
Not enough data
8.4
27
Not enough data
8.4
27
Not enough data
8.4
26
Not enough data
7.4
25
Not enough data
8.4
27
Generative AI
Not enough data
7.9
20
Not enough data
7.8
20
Agentic AI - IT Asset Management
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
8.2
15
Not enough data
7.8
15
Not enough data
7.9
15
Not enough data
8.1
15
Not enough data
7.9
15
Management
Not enough data
9.1
26
Not enough data
8.7
26
Not enough data
8.3
21
Not enough data
7.6
23
Login Options
9.0
737
Not enough data
8.5
719
Not enough data
Productivity
8.0
702
Not enough data
8.2
707
Not enough data
8.6
711
Not enough data
7.8
689
Not enough data
7.9
686
Not enough data
Customization
8.5
702
Not enough data
9.0
714
Not enough data
8.6
692
Not enough data
Agentic AI - Unified Workspaces
7.4
386
Not enough data
7.5
384
Not enough data
Compatibility
8.9
80
Not enough data
8.9
83
Not enough data
8.8
78
Not enough data
Agentic AI - Enterprise Search Software
8.2
49
Not enough data
8.1
46
Not enough data
8.7
47
Not enough data
8.3
47
Not enough data
8.3
47
Not enough data
8.4
45
Not enough data
Search Queries
8.6
79
Not enough data
9.0
78
Not enough data
8.6
78
Not enough data
8.9
79
Not enough data
8.8
76
Not enough data
AI powered search - Enterprise Search Software
8.5
13
Not enough data
8.6
13
Not enough data
8.3
13
Not enough data
Functionality
8.8
78
Not enough data
8.9
77
Not enough data
9.0
80
Not enough data
Compatibility - Enterprise Search Software
8.9
15
Not enough data
8.7
13
Not enough data
8.9
14
Not enough data
Functionality - Enterprise Search Software
8.8
14
Not enough data
9.1
13
Not enough data
9.0
14
Not enough data
Search Queries - Enterprise Search Software
8.8
13
Not enough data
8.6
13
Not enough data
8.3
14
Not enough data
8.9
14
Not enough data
Automation
8.8
1157
Not enough data
8.8
1137
Not enough data
8.5
1115
Not enough data
Administration
8.8
1131
Not enough data
8.6
1100
Not enough data
9.4
1152
Not enough data
Project management
8.7
1119
Not enough data
8.5
1091
Not enough data
8.5
1105
Not enough data
8.5
1097
Not enough data
8.5
1091
Not enough data
8.3
1067
Not enough data
8.2
1086
Not enough data
Workload
8.4
1056
Not enough data
8.8
1087
Not enough data
8.6
1058
Not enough data
8.4
1049
Not enough data
Communication & Collaboration
9.3
1169
Not enough data
9.0
1102
Not enough data
9.3
1149
Not enough data
Cost Management
8.0
1039
Not enough data
8.1
1039
Not enough data
8.1
1035
Not enough data
Integration
8.6
1053
Not enough data
8.4
1040
Not enough data
8.4
1028
Not enough data
Generative AI
7.5
987
Not enough data
7.6
984
Not enough data
Agentic AI - Work Management
7.6
489
Not enough data
7.7
486
Not enough data
8.0
486
Not enough data
7.7
487
Not enough data
Communication
9.4
1101
Not enough data
9.3
1086
Not enough data
8.8
1019
Not enough data
8.8
1012
Not enough data
9.1
1013
Not enough data
Content & Documents
9.1
1047
Not enough data
8.9
1015
Not enough data
8.7
1026
Not enough data
8.1
977
Not enough data
Controls
8.3
967
Not enough data
8.1
963
Not enough data
8.6
970
Not enough data
8.4
969
Not enough data
8.1
950
Not enough data
Project Management
8.4
966
Not enough data
8.3
952
Not enough data
8.5
959
Not enough data
8.6
955
Not enough data
Remote Collaboration
9.0
974
Not enough data
8.7
948
Not enough data
8.9
965
Not enough data
7.8
940
Not enough data
Generative AI
7.2
902
Not enough data
7.3
899
Not enough data
Agentic AI - Project Collaboration
7.4
416
Not enough data
7.6
418
Not enough data
ServiceNow Apps
Not enough data
9.3
132
Not enough data
9.3
133
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
9.2
552
Not enough data
9.1
543
Not enough data
8.9
493
Not enough data
9.0
519
Not enough data
8.9
502
Not enough data
9.0
510
Maintenance
Not enough data
9.0
506
Not enough data
8.9
473
Communication
Not enough data
9.0
503
Not enough data
8.6
448
Not enough data
8.7
452
Not enough data
8.8
473
Security
Not enough data
9.0
465
Not enough data
9.0
470
Device Support
Not enough data
8.9
499
Not enough data
9.1
506
Not enough data
9.1
506
Performance
Not enough data
9.0
476
Administration
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
9.3
22
Security
Not enough data
9.2
21
Not enough data
8.9
19
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
7.3
265
Not enough data
7.5
265
Not enough data
Action Item Detection - AI Note-taking Software
8.5
9
Not enough data
8.9
9
Not enough data
Automatic Transcription - AI Note-taking Software
9.2
10
Not enough data
Collaboration & Sharing - AI Note-taking Software
9.1
9
Not enough data
Language & Accent Support - AI Note-taking Software
9.0
10
Not enough data
Multi-Platform Integration - AI Note-taking Software
8.7
10
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.6
11
Not enough data
Searchable Note Archives - AI Note-taking Software
8.3
9
Not enough data
Speaker Identification - AI Note-taking Software
8.8
10
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.7
29
Operating System
Not enough data
9.5
31
Not enough data
9.1
29
Not enough data
8.8
31
Management
Not enough data
8.8
30
Not enough data
8.5
30
Not enough data
9.0
28
Not enough data
8.5
28
Not enough data
8.8
30
Security
Not enough data
8.7
29
Not enough data
8.9
31
Agentic AI - Mobile Device Management (MDM)
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.9
18
Platform
Not enough data
9.2
19
Not enough data
9.0
17
Not enough data
9.1
17
Not enough data
8.8
17
Not enough data
9.5
17
Security
Not enough data
9.2
17
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
9.7
15
Not enough data
9.1
15
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
1395
Not enough data
8.7
1307
Not enough data
8.6
1303
Not enough data
8.6
1284
Not enough data
8.7
1320
Not enough data
8.7
1394
Not enough data
8.9
1461
Platform
Not enough data
8.9
1409
Not enough data
8.7
1368
Not enough data
8.7
1332
Not enough data
9.1
1498
Security
Not enough data
8.6
1194
Not enough data
8.8
1340
Not enough data
8.7
1283
Categories
Categories
Shared Categories
Slack and TeamViewer share no categories
Unique Categories
Reviews
Reviewers' Company Size
Slack
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamViewer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
15.3%
Information Technology and Services
13.1%
Marketing and Advertising
8.6%
Internet
4.7%
Education Management
3.3%
Other
55.0%
Information Technology and Services
16.4%
Computer Software
10.4%
Marketing and Advertising
4.2%
Telecommunications
3.1%
Consumer Services
3.1%
Other
62.7%
Discussions
How do I delete a channel in slack?
47 Comments
CH
Since this has already been answered, my $0.02 is that you should always archive channels rather than delete them for posterity and/or auditing purposes.Read more
What does slack software do?
28 Comments
RR
Slack is messaging and communication platform which allow an individual for video and audio calls and many more.Read more
Can i access the mobile phone devices through remote desktop ?
5 Comments
AZ
Yes, you can generally remote in to mobile devices, but the connection (at least in the case of iOS devices) is view only. You cannot control the mobile...Read more
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