Compare SAP SuccessFactors HCM and WorkForce Software, an ADP Company 
At a Glance
Market Segments
Enterprise (53.3% of reviews)
Enterprise (51.6% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
SAP SuccessFactors HCM
Star Rating
(1,622)4.1 out of 5
Market Segments
Enterprise (53.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about SAP SuccessFactors HCMWorkForce Software, an ADP Company
Star Rating
(32)4.1 out of 5
Market Segments
Enterprise (51.6% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WorkForce Software, an ADP CompanySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SAP SuccessFactors excels in providing a comprehensive platform for HR-related tasks, allowing users to access all employee data from a single location. This integration is particularly beneficial for managing everything from hiring to separation, making it easier for HR professionals to track personal details efficiently.
- Users say that WorkForce Software, an ADP Company, offers a robust solution for workforce management, emphasizing its capabilities in time and attendance tracking, scheduling, and labor forecasting. Reviewers appreciate the flexibility of the platform, which supports diverse employee populations and enhances overall workforce optimization.
- According to verified reviews, SAP SuccessFactors has a higher overall satisfaction score, reflecting its user-friendly interface and organized structure. Users highlight the clean design and transparency of the platform, which contributes to a more streamlined HR experience, especially for remote employees who can easily manage their tasks.
- Reviewers mention that while WorkForce Software has strong communication capabilities, particularly for reaching desk-less employees, it faces challenges in areas like ease of administration. Some users feel that the administrative functions could be more intuitive, which may impact overall user experience.
- G2 reviewers highlight that SAP SuccessFactors provides excellent support and resources, with many users praising the quality of assistance available. This support is crucial for organizations looking to implement and maintain the software effectively, ensuring that users can maximize its features.
- Users report that WorkForce Software's recent updates and enhancements have significantly improved its functionality, but the limited number of reviews compared to SAP SuccessFactors suggests that it may not yet have the same level of user trust and satisfaction. This could be a consideration for potential buyers looking for a well-established solution.
Pricing
Entry-Level Pricing
SAP SuccessFactors HCM
No pricing availableWorkForce Software, an ADP Company
No pricing availableFree Trial
SAP SuccessFactors HCM
Free Trial is available
WorkForce Software, an ADP Company
No trial information availableRatings
Meets Requirements
8.4
1,206
8.4
27
Ease of Use
8.2
1,224
8.0
28
Ease of Setup
7.9
592
7.7
8
Ease of Admin
8.0
514
6.7
7
Quality of Support
8.1
1,058
8.3
22
Has the product been a good partner in doing business?
8.3
489
7.1
7
Product Direction (% positive)
8.0
1,163
7.8
27
Features by Category
Core HR
8.6
255
Not enough data
8.4
218
Not enough data
Feature Not Available
Not enough data
8.5
228
Not enough data
8.8
121
Not enough data
8.5
123
Not enough data
Generative AI
5.3
13
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Self Service
7.7
26
Not enough data
7.9
25
Not enough data
7.8
27
Not enough data
Administration
8.0
25
Not enough data
8.3
26
Not enough data
8.2
24
Not enough data
8.1
25
Not enough data
8.1
24
Not enough data
7.8
24
Not enough data
8.1
24
Not enough data
7.8
21
Not enough data
7.7
21
Not enough data
Taxes
8.3
24
Not enough data
7.5
8
Not enough data
7.4
9
Not enough data
Integration
8.1
25
Not enough data
8.2
26
Not enough data
8.0
22
Not enough data
8.8
26
Not enough data
Platform
8.3
28
Not enough data
8.4
28
Not enough data
8.5
28
Not enough data
8.0
29
Not enough data
Benefits Administration Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Benefits Administration Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Automation
8.5
65
Not enough data
Logistics
8.7
61
Not enough data
8.6
62
Not enough data
8.5
59
Not enough data
Management
8.3
59
Not enough data
8.7
63
Not enough data
8.9
73
Not enough data
8.8
65
Not enough data
8.7
64
Not enough data
9.1
72
Not enough data
8.5
67
Not enough data
Monitoring
8.3
57
Not enough data
8.4
59
Not enough data
8.7
65
Not enough data
Customization
8.0
58
Not enough data
8.2
64
Not enough data
HR Content
8.5
61
Not enough data
8.3
59
Not enough data
8.5
61
Not enough data
Logistics
8.5
56
Not enough data
8.7
69
Not enough data
7.7
47
Not enough data
Management
8.0
49
Not enough data
8.9
63
Not enough data
8.5
60
Not enough data
8.5
64
Not enough data
8.5
65
Not enough data
Generative AI
6.9
8
Not enough data
6.5
8
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
8.6
79
Not enough data
8.5
72
Not enough data
8.5
75
Not enough data
Additional Functionality
8.5
9
Not enough data
8.7
9
Not enough data
8.5
77
Not enough data
Content
8.4
68
Not enough data
8.5
70
Not enough data
Basics
8.6
79
Not enough data
8.5
72
Not enough data
8.5
75
Not enough data
Additional Functionality
8.5
77
Not enough data
8.6
58
Not enough data
8.4
62
Not enough data
Content
8.4
68
Not enough data
8.5
70
Not enough data
Recruiting and Onboarding
8.0
368
|
Verified
Not enough data
8.1
371
|
Verified
Not enough data
8.6
407
|
Verified
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Training & eLearning
8.3
102
Not enough data
8.0
83
Not enough data
8.0
88
Not enough data
8.2
97
Not enough data
Training & eLearning
8.0
98
Not enough data
8.3
102
Not enough data
7.1
26
Not enough data
7.7
86
Not enough data
8.0
88
Not enough data
8.2
97
Not enough data
8.3
92
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Functionality
8.0
368
|
Verified
Not enough data
8.6
390
Not enough data
8.1
371
|
Verified
Not enough data
8.6
407
|
Verified
Not enough data
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.4
99
Not enough data
8.2
94
Not enough data
8.3
107
Not enough data
8.4
117
Not enough data
8.4
93
Not enough data
8.6
112
Not enough data
8.0
96
Not enough data
8.1
111
Not enough data
8.4
114
Not enough data
8.4
91
Not enough data
Benchmarking and Equity - Compensation Management
6.3
10
Not enough data
6.2
10
Not enough data
8.0
10
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Performance reviews
8.3
108
|
Verified
Not enough data
7.9
108
|
Verified
Not enough data
8.5
107
|
Verified
Not enough data
Goals
8.6
116
|
Verified
Not enough data
8.4
107
|
Verified
Not enough data
Feedback
8.2
106
Not enough data
8.3
102
Not enough data
7.7
97
|
Verified
Not enough data
7.6
85
Not enough data
Data
8.2
114
|
Verified
Not enough data
8.3
112
|
Verified
Not enough data
Agentic AI - Performance Management
6.7
13
Not enough data
6.9
13
Not enough data
Career pathing
8.4
17
Not enough data
8.3
17
Not enough data
Opportunity matching
8.0
17
Not enough data
8.0
17
Not enough data
Analytics and integrations
7.7
17
Not enough data
8.1
17
Not enough data
7.5
16
Not enough data
Reports
8.5
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
Cleaning
7.9
8
Not enough data
7.9
8
Not enough data
8.1
8
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
7.6
25
Not enough data
Recruitment Platform - Recruitment Platforms
4.2
8
Not enough data
6.0
7
Not enough data
5.4
8
Not enough data
6.0
7
Not enough data
6.5
8
Not enough data
5.7
7
Not enough data
Recruitment AI - Recruitment Platforms
6.5
8
Not enough data
3.8
7
Not enough data
6.0
7
Not enough data
Agentic AI - Recruitment Platforms
Feature Not Available
Not enough data
5.6
8
Not enough data
5.8
8
Not enough data
Core Features - Employee Experience Software
9.2
19
Not enough data
8.6
13
Not enough data
People Analytics - Employee Experience Software
8.3
12
Not enough data
7.9
12
Not enough data
Advanced Features - Employee Experience Software
8.1
12
Not enough data
8.0
11
Not enough data
8.2
12
Not enough data
Employee Improvement - Employee Experience Software
9.0
15
Not enough data
8.8
16
Not enough data
7.6
12
Not enough data
Learning Content - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ethics - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Certifications - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting - Ethics and Compliance Learning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
8.2
299
Not enough data
8.3
299
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
8.4
302
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
4.3
12
Not enough data
Feature Not Available
Not enough data
6.4
12
Not enough data
5.6
12
Not enough data
6.4
13
Not enough data
Platform Content
8.0
92
Not enough data
8.3
100
Not enough data
8.4
102
Not enough data
8.1
83
Not enough data
8.2
95
Not enough data
8.2
91
Not enough data
Platform Additional Functionality
8.3
106
Not enough data
8.1
85
Not enough data
8.2
92
Not enough data
8.2
103
Not enough data
8.5
108
Not enough data
Platform Data
7.8
95
Not enough data
8.0
98
Not enough data
8.2
73
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Recruiting and Onboarding
8.1
371
|
Verified
Not enough data
7.7
255
Not enough data
Agentic AI - Employee Intranet
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
7.9
74
Not enough data
7.8
24
Not enough data
7.9
85
Not enough data
8.4
25
Not enough data
Course Delivery
8.4
95
Not enough data
8.3
95
Not enough data
8.5
94
Not enough data
Course Management
8.1
18
Not enough data
8.2
84
Not enough data
8.1
86
Not enough data
8.4
60
Not enough data
LMS Marketplace
Feature Not Available
Not enough data
8.1
64
Not enough data
Feature Not Available
Not enough data
Interface
7.9
60
Not enough data
8.1
67
Not enough data
Training & eLearning
8.0
98
Not enough data
8.3
102
Not enough data
7.7
86
Not enough data
8.0
83
Not enough data
8.0
88
Not enough data
8.2
97
Not enough data
8.3
92
Not enough data
Generative AI
5.8
8
Not enough data
5.8
8
Not enough data
5.6
8
Not enough data
Agentic AI - Corporate Learning Management Systems
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
82
Not enough data
8.6
83
Not enough data
8.7
66
Not enough data
Platform Content
8.4
80
Not enough data
8.3
76
Not enough data
8.6
85
Not enough data
8.6
48
Not enough data
Platform Additional Functionality
8.6
77
Not enough data
8.6
85
Not enough data
8.6
82
Not enough data
8.4
76
Not enough data
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Platform Basics
8.0
41
Not enough data
8.4
48
Not enough data
8.0
44
Not enough data
Platform Content
8.0
42
Not enough data
8.3
43
Not enough data
8.2
43
Not enough data
8.4
45
Not enough data
Platform Performance
8.1
46
Not enough data
8.2
28
Not enough data
8.3
42
Not enough data
Platform Additional Functionality
8.7
48
Not enough data
8.4
46
Not enough data
Time Tracking
8.4
50
8.3
17
8.3
46
8.7
10
8.6
46
8.3
11
Client Invoicing
8.3
33
7.8
6
8.1
34
8.3
6
Feature Not Available
8.1
6
Mobile Time Tracking
8.8
49
8.8
12
Administration
8.9
50
7.9
7
8.9
50
8.5
8
8.8
51
7.8
9
8.5
48
7.2
6
8.7
51
8.0
11
Platform
8.7
51
7.5
10
8.2
46
8.1
7
8.5
46
7.4
7
8.7
51
8.5
12
8.6
50
8.0
9
7.4
43
6.7
7
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Platform
7.7
434
|
Verified
7.6
11
8.0
388
|
Verified
7.8
10
8.1
377
|
Verified
7.0
10
8.4
462
|
Verified
7.9
11
8.3
481
|
Verified
8.1
12
8.0
404
|
Verified
7.1
11
7.8
457
|
Verified
6.9
12
8.0
459
|
Verified
7.7
11
Workforce Management Platform Features
7.9
65
8.0
16
8.0
63
7.9
18
8.3
70
8.4
19
8.5
73
8.0
17
8.4
71
7.8
12
8.4
69
8.2
13
8.4
68
7.3
14
8.4
63
7.8
15
8.1
48
7.4
13
8.4
68
7.8
13
Categories
Categories
Shared Categories
SAP SuccessFactors HCM and WorkForce Software, an ADP Company are categorized as Workforce Management and Time Tracking
Unique Categories
SAP SuccessFactors HCM is categorized as Benefits Administration, Employee Experience, Employee Engagement, Employee Intranet, HR Analytics, Absence Management, HCM Software, Recruitment Marketing, Compensation Management, Time & Attendance, Ethics and Compliance Learning, Performance Management, Training Management Systems, Onboarding, Recruiting Automation, Candidate Relationship Management, Succession Planning, HR Service Delivery, Corporate Learning Management Systems, Payroll, Learning Experience Platforms (LXP), Core HR, Recruitment Platforms, Talent Marketplace Platforms, and Applicant Tracking Systems (ATS)
WorkForce Software, an ADP Company is categorized as Healthcare HR and Fatigue Risk Management
Reviews
Reviewers' Company Size
SAP SuccessFactors HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WorkForce Software, an ADP Company
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.9%
Computer Software
8.0%
Human Resources
5.1%
Staffing and Recruiting
3.7%
Retail
3.5%
Other
67.8%
Information Technology and Services
12.9%
Retail
12.9%
Apparel & Fashion
9.7%
Education Management
9.7%
Manufacturing
9.7%
Other
45.2%
Alternatives
Discussions
What is SAP SuccessFactors used for?
1 Comment
RS
SAP succuss factor is used for employee data and performance management. it manages database of employee attendance, compensation and recruitment too. You...Read more
What are the modules in SAP SuccessFactors?
1 Comment
VS
Recruiting, Onboarding, Employee Central, Learning, Talent - Appraisal, Career Development, Analytics.Read more
WorkForce Software, an ADP Company has no discussions with answers
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