WorkForce Software, an ADP Company Reviews & Product Details

WorkForce Software, an ADP company, is the #1 rated workforce management solution for large, global employers and the first to deliver integrated employee communication capabilities. The ADP WorkForce Suite adapts to each organization’s needs—no matter how unique their pay rules, labor regulations, and schedules—while delivering a breakthrough employee experience at the time and place work happens. Enterprise-grade and future-ready, the ADP WorkForce Suite is helping some of the world’s most innovative organizations optimize their workforce, protect against compliance risks, and increase employee engagement to unlock new potential for resiliency and optimal performance. When your employees include deskless or hourly workers, unionized, full-time, part-time, or seasonal, the ADP WorkForce Suite makes managing your global workforce easy, more efficient, and more rewarding for everyone. For more information, please visit www.workforcesoftware.com

Seller

WorkForce Software

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WorkForce Software, an ADP Company Community

Languages Supported

Arabic, Czech, Danish, German, Greek, English, Finnish, French, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Ukrainian, Chinese (Simplified), Serbian (Cyrillic)

Solution Type

All-in-One

Overview by

WorkForce Admin

Pricing

Pricing provided by WorkForce Software, an ADP....

Basic

$10.00

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Top-Rated Alternatives

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User Insights

Average based on 33 real user reviews.

Typical contract price

$0k - $0k

WorkForce Software, an ADP Company Integrations

(6)

Integration information sourced from real user reviews.

WorkForce Software, an ADP Company Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is WorkForce Software, an ADP Company, and what problem is it built to solve?

WorkForce Software provides workforce management solutions with integrated employee-experience capabilities. Its WorkForce Suite is designed to adapt to organizations’ differing pay rules, labor regulations, and schedules across deskless and office-based workforces.

What languages does WorkForce Software, an ADP Company support?

WorkForce Software supports 28 languages, including Arabic, Chinese (Simplified), Czech, Danish, English, and others.

What company sizes and industries is WorkForce Software, an ADP Company the best fit for?

WorkForce Software appears most relevant to enterprise workforces, with positive experiences also represented among small and mid-market organizations. Reviewer-reported industry experience clusters across several fields:

Company sizes: Enterprise, small business, and mid-market organizations.
Industries: Manufacturing and retail, along with computer software, information technology and services, financial services, and education management.

What customer support options does WorkForce Software, an ADP Company provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, with 24/7 live-rep coverage and a knowledge base. The experience is mixed: users appreciate helpful staff, but support satisfaction is not uniformly strong.

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Salim S.

Team Leader

Small-Business (50 or fewer emp.)

5/5/2026

"Accurate, Scalable Workforce Management Built for Complex Global Needs"

5/5

What do you like best about WorkForce Software, an ADP Company?

What I like best about WorkForce Software is its strong focus on accuracy, scalability, and real‑world workforce needs. The platform handles complex time and attendance, scheduling, and labor compliance requirements exceptionally well, making it a reliable solution for large, global organizations. Its rules engine is powerful and flexible, allowing companies to manage union rules, local labor laws, and overtime policies with confidence. Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

While WorkForce Software is a robust and highly capable platform, there are a few areas that can be challenging. Due to its depth and flexibility, the system has a steep learning curve, especially for new users or teams without prior workforce management experience. Configuration and customization often require strong product knowledge, which can make onboarding and changes more time‑consuming. Review collected by and hosted on G2.com.

What problems is WorkForce Software, an ADP Company solving and how is that benefiting you?

WorkForce Software is solving the challenge of managing complex, large‑scale workforce operations—especially for organizations operating across multiple regions with strict labor laws, union agreements, and varied scheduling requirements. It brings time & attendance, scheduling, labor compliance, and absence management into a single, enterprise‑grade platform. Review collected by and hosted on G2.com.

Priyanka B.

Human Resources Manager

Enterprise (> 1000 emp.)

9/23/2024

"Talent Acquisition Group."

4.5/5

What do you like best about WorkForce Software, an ADP Company?

WorkForce Suite (wfs) provides an integrated solution for easy, anywhere and always-on management and optimization of your workforce including time and attendance, scheduling of diverse employee populations, labor forecasting, absence and leave management. It is beneficial for using as HRMS tools. Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

There is no such point for dislikes but yes in cases software will be down then there is no work or use. Review collected by and hosted on G2.com.

Shivam S.

Talent Acquisition Specialist

Mid-Market (51-1000 emp.)

2/22/2024

"Streamlining Workforce Management with Workforce Suite"

4.5/5

What do you like best about WorkForce Software, an ADP Company?

Comprehensive Workforce Management. Frequency of Use Accurate Time and Attendance Tracking. Easy Integration Easy to use Seamless Implementation Great Support Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

Complex User Interface. Learning Curve. Cost Considerations. Customization Complexity. Limited Mobile Functionality. Review collected by and hosted on G2.com.

What problems is WorkForce Software, an ADP Company solving and how is that benefiting you?

Optimized Workforce Management: Solves scheduling challenges, minimizing labor costs. Accurate Time and Attendance: Automation reduces errors, ensures precise payroll, and compliance. Employee Engagement: Self-service features empower employees, enhancing engagement. Data-Driven Decisions: Analytics tools provide insights for informed decision-making. Compliance Assurance: Helps navigate complex labor regulations, reducing legal risks. Seamless Integration: Facilitates data flow between HR systems, enhancing efficiency. Review collected by and hosted on G2.com.

Sagnik C.

Azure Data Engineer & Business Intelligence Developer - Analytics & Engineering

Enterprise (> 1000 emp.)

2/12/2024

"Review of Workforce Suite"

3.5/5

What do you like best about WorkForce Software, an ADP Company?

Workforce Suite helps in managing the time management and attendance of the resources and scheduling the priorities in a day to day business assignments. Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

The User Interface and user experience can be improved and the approval flow should be modified. Sometimes, the approvals get delayed because of some bugs which needs to be fixed in order to improve the performance of the suite. Review collected by and hosted on G2.com.

Rees W.

Enterprise Connectivity - Internal Value Analyst

Enterprise (> 1000 emp.)

4/25/2024

"Flexible system designed to meet workforce timekeeping needs!"

5/5

What do you like best about WorkForce Software, an ADP Company?

The employees at Workforce Software enhance the already great product to new heights! Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

We are early on in the project lifecycle. We enjoyed our experience through this point. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

4/25/2024

"Received a wonderful demo and looking forward to the additional capabilities"

4.5/5

What do you like best about WorkForce Software, an ADP Company?

The communication capabilities provide an excellent way to reach our desk-less employees. Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

Have received the demo, but we just implemented the classic mobile so it will be a change in process to implement Suite. Review collected by and hosted on G2.com.

Steffi M.

Consultant

Mid-Market (51-1000 emp.)

Originally submitted 2/9/2024

"Easiest way"

4.5/5

What do you like best about WorkForce Software, an ADP Company?

It is easy to track the schedules, time, project and it is user friendly. It provides integrated solution. I will recommend it to others Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

No dislikes but one thing I have to say. The limited customization and occasional bugs Review collected by and hosted on G2.com.

Verified User in Human Resources

Enterprise (> 1000 emp.)

2/13/2024

"From Chaos to Clarity."

4.5/5

What do you like best about WorkForce Software, an ADP Company?

What I like about workforce suite is from an employee perspective it has good feedback mechanism, easy access to critical resources, automation, etc and from digital perspective good in digital assistance, reporting and predictive analytics. Review collected by and hosted on G2.com.

What do you dislike about WorkForce Software, an ADP Company?

The UI is not user-friendly on mobile or desktop it maybe a concern but other than I guess rest everything seems good. Review collected by and hosted on G2.com.