Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Xactly 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Enterprise (55.9% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,763)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansXactly
Star Rating
(1,086)4.2 out of 5
Market Segments
Enterprise (55.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about XactlySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customizable dashboards, making it a favorite for users who appreciate real-time insights into their sales pipelines. One user highlighted how the automation saves them time, enhancing their efficiency in managing customer relationships.
- Users say that Xactly offers a user-friendly experience, particularly with its updated UI and easy document access. Reviewers have noted that the platform presents data in a clear and understandable manner, which is beneficial for those who need quick insights without a steep learning curve.
- According to verified reviews, Agentforce Sales has a significantly higher volume of recent feedback, indicating a more active user base and ongoing improvements. With over 160 recent reviews compared to Xactly's 5, users seem to find more value and engagement with Agentforce Sales.
- Reviewers mention that while both platforms have strong support, Xactly slightly edges out in quality of support ratings. Users appreciate the responsiveness and helpfulness of Xactly's support team, which can be crucial for businesses relying on timely assistance.
- Users highlight that Agentforce Sales provides robust reporting and tracking capabilities, which help teams maintain close relationships with clients. One user noted how it aids in managing inquiries effectively, showcasing its strength in customer relationship management.
- G2 reviewers indicate that while both products have their strengths, Agentforce Sales is particularly favored for its comprehensive feature set, including advanced reporting and integration capabilities. Users have praised its ability to create custom reports and dashboards, which are essential for data-driven decision-making.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Xactly
No pricing availableFree Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Xactly
No trial information availableRatings
Meets Requirements
8.8
14,162
8.4
592
Ease of Use
8.2
18,158
8.1
921
Ease of Setup
7.8
9,095
7.9
624
Ease of Admin
7.9
4,492
7.8
360
Quality of Support
8.1
12,363
8.3
522
Has the product been a good partner in doing business?
8.4
4,457
8.6
368
Product Direction (% positive)
8.3
13,787
8.2
583
Features by Category
Sales Force Automation
8.8
9622
|
Verified
Not enough data
8.3
6403
|
Verified
Not enough data
8.7
9343
|
Verified
Not enough data
8.3
9553
|
Verified
Not enough data
8.0
7327
|
Verified
Not enough data
8.2
7626
|
Verified
Not enough data
8.0
6768
|
Verified
Not enough data
8.1
6669
|
Verified
Not enough data
8.3
7420
|
Verified
Not enough data
Marketing Automation
8.0
6682
|
Verified
Not enough data
8.1
7002
|
Verified
Not enough data
8.5
8137
|
Verified
Not enough data
7.9
5430
Not enough data
Customer Support
8.3
6838
|
Verified
Not enough data
8.1
6388
|
Verified
Not enough data
8.2
6794
|
Verified
Not enough data
8.0
5500
|
Verified
Not enough data
8.2
5990
|
Verified
Not enough data
Reporting & Analytics
8.5
9042
|
Verified
Not enough data
8.5
9205
|
Verified
Not enough data
8.2
7483
|
Verified
Not enough data
Mobile & Social
7.9
5629
|
Verified
Not enough data
7.8
5248
|
Verified
Not enough data
7.7
6110
|
Verified
Not enough data
Platform
8.5
3688
|
Verified
Not enough data
8.5
3694
|
Verified
Not enough data
8.6
3647
|
Verified
Not enough data
8.4
2906
|
Verified
Not enough data
8.5
3188
|
Verified
Not enough data
8.1
3207
|
Verified
Not enough data
8.7
3678
|
Verified
Not enough data
8.1
3033
Not enough data
Integration
8.5
2614
|
Verified
Not enough data
8.5
3106
|
Verified
Not enough data
8.5
2921
|
Verified
Not enough data
Generative AI
7.6
897
Not enough data
Agentic AI - CRM
8.1
290
Not enough data
8.0
254
Not enough data
8.3
271
Not enough data
8.1
239
Not enough data
8.1
243
Not enough data
8.2
265
Not enough data
8.3
260
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Rep Portal
Not enough data
7.1
227
Not enough data
6.9
211
Not enough data
8.4
324
Not enough data
8.2
279
Not enough data
8.0
298
Not enough data
6.8
197
Management Portal
Not enough data
7.4
224
Not enough data
7.8
234
Not enough data
Feature Not Available
Not enough data
7.7
231
Not enough data
7.6
232
Not enough data
7.7
219
Not enough data
6.7
155
Administration
Not enough data
7.4
214
Not enough data
7.1
212
Not enough data
7.3
209
Not enough data
8.0
253
Not enough data
7.4
273
Not enough data
7.9
253
Platform
Not enough data
7.9
186
Not enough data
7.0
136
Not enough data
6.7
125
Not enough data
7.3
211
Not enough data
7.4
152
Not enough data
7.7
162
Not enough data
8.1
233
Agentic AI - Sales Compensation
Not enough data
Not enough data
Data Management
Not enough data
8.1
7
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
9.0
8
Map Creation
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.1
8
Not enough data
7.9
7
Analysis
Not enough data
7.1
8
Not enough data
8.1
7
Not enough data
Not enough data
Cartography
8.7
36
Not enough data
8.4
32
Not enough data
8.6
36
Not enough data
8.4
36
Not enough data
Analysis
8.3
29
Not enough data
8.5
36
Not enough data
8.4
32
Not enough data
8.4
31
Not enough data
Reporting
8.7
30
Not enough data
8.3
25
Not enough data
8.6
23
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
8.8
7
8.8
298
8.2
11
8.8
321
8.0
10
8.7
293
8.5
9
Organization
9.0
356
9.3
20
8.8
349
8.2
19
8.8
343
8.1
16
Performance Analysis
8.4
287
8.2
14
8.8
311
8.5
17
Sales Analysis
8.5
285
9.0
12
8.8
303
8.9
15
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
32
Not enough data
9.2
31
Not enough data
9.0
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
9.1
28
Not enough data
9.3
30
Not enough data
Integrated Workflows
8.7
521
Not enough data
8.5
511
Not enough data
8.1
466
Not enough data
8.1
460
Not enough data
8.9
524
Not enough data
8.4
468
Not enough data
8.6
481
Not enough data
Repeatability and Reportability
8.4
482
Not enough data
8.7
501
Not enough data
8.7
498
Not enough data
8.3
482
Not enough data
7.8
415
Not enough data
AI and Automation
8.5
462
Not enough data
8.4
470
Not enough data
8.3
427
Not enough data
8.0
431
Not enough data
7.8
415
Not enough data
Generative AI
7.4
269
Not enough data
Agentic AI - Sales Engagement
8.3
88
Not enough data
8.5
89
Not enough data
8.6
87
Not enough data
8.4
88
Not enough data
8.3
88
Not enough data
8.2
88
Not enough data
8.5
88
Not enough data
Call Analytics
8.7
133
Not enough data
8.6
137
Not enough data
8.7
133
Not enough data
8.9
133
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
142
Not enough data
8.7
126
Not enough data
Not enough data
Not enough data
Generative AI
8.3
60
Not enough data
Agentic AI - Conversation Intelligence
8.8
14
Not enough data
9.2
15
Not enough data
9.3
15
Not enough data
9.2
15
Not enough data
8.8
14
Not enough data
8.8
15
Not enough data
9.1
15
Not enough data
Platform
Not enough data
7.4
61
Not enough data
7.0
51
Not enough data
7.6
58
Not enough data
7.8
68
Not enough data
7.5
56
Not enough data
7.4
53
Not enough data
6.6
61
Not enough data
6.8
67
Not enough data
7.8
66
Not enough data
7.6
54
Benchmarking and Equity - Compensation Management
Not enough data
6.8
45
Not enough data
7.0
45
Not enough data
7.0
44
Platform
Not enough data
7.6
76
Not enough data
7.6
72
Not enough data
7.7
69
Not enough data
8.3
73
Not enough data
7.9
80
Not enough data
7.4
71
Not enough data
6.9
76
Not enough data
7.4
77
Performance reviews
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
6.7
5
Goals
Not enough data
Not enough data
Not enough data
7.7
5
Feedback
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
6.7
5
Not enough data
7.3
5
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.7
66
Not enough data
8.6
68
Not enough data
8.9
69
Not enough data
8.5
63
Not enough data
8.5
66
Not enough data
8.4
58
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
62
Not enough data
8.2
59
Not enough data
8.2
65
Not enough data
8.5
56
Not enough data
Account Management
8.3
63
Not enough data
8.1
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
8.1
22
Not enough data
8.4
23
Not enough data
8.4
21
Not enough data
8.2
21
Not enough data
8.3
23
Not enough data
Territory Mapping
8.8
32
Not enough data
8.6
30
Not enough data
8.5
30
Not enough data
Route Planning
9.0
29
Not enough data
9.0
31
Not enough data
9.2
32
Not enough data
Sales Performance Management
8.3
27
Not enough data
8.4
30
Not enough data
9.0
30
Not enough data
Presentation and Forms
8.1
26
Not enough data
8.3
29
Not enough data
8.6
29
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
158
Not enough data
8.1
157
Not enough data
8.8
160
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
156
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
158
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
34
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.5
173
Not enough data
8.5
162
Not enough data
8.5
167
Not enough data
8.6
169
Not enough data
8.7
171
Not enough data
8.8
166
Not enough data
8.2
162
Not enough data
Territory Management - Sales Planning
8.6
164
Not enough data
8.5
170
Not enough data
Quota & Capacity Management - Sales Planning
8.4
166
Not enough data
8.4
174
Not enough data
8.4
166
Not enough data
Agentic AI - Sales Planning
8.5
56
Not enough data
8.6
55
Not enough data
Platform - Compensation Planning
Not enough data
8.2
12
Not enough data
7.5
12
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
7.4
12
Not enough data
8.1
12
Additional Features - Compensation Planning
Not enough data
7.8
12
Not enough data
7.5
12
Not enough data
7.6
12
Agentic AI - Lead Scoring
8.0
57
Not enough data
8.3
56
Not enough data
8.0
57
Not enough data
8.2
58
Not enough data
Attribution
8.9
455
Not enough data
8.9
460
Not enough data
8.6
436
Not enough data
Discovery
8.9
464
Not enough data
8.6
455
Not enough data
8.6
432
Not enough data
Management
8.5
420
Not enough data
8.7
441
Not enough data
Platform
8.6
431
Not enough data
8.6
431
Not enough data
Agentic AI - Sales Performance Management
8.5
69
Not enough data
8.7
69
Not enough data
8.5
70
Not enough data
Incentives
8.2
433
7.7
58
8.4
496
7.8
76
8.0
430
8.3
84
|
Verified
8.6
508
8.0
62
Personalization
8.6
478
8.3
76
8.8
556
7.6
79
|
Verified
8.9
589
7.9
89
|
Verified
8.6
532
7.7
59
Administrative
8.7
559
7.8
80
|
Verified
8.5
522
8.1
88
|
Verified
8.4
503
7.4
73
Agentic AI - Email Tracking
8.2
62
Not enough data
8.4
60
Not enough data
8.4
60
Not enough data
8.3
62
Not enough data
8.4
61
Not enough data
8.3
60
Not enough data
8.4
63
Not enough data
Analytics
8.3
569
Not enough data
8.4
576
Not enough data
8.3
590
Not enough data
Customizations
8.7
623
Not enough data
8.5
592
Not enough data
8.6
625
Not enough data
8.4
570
Not enough data
8.4
598
Not enough data
Generative AI
7.5
289
Not enough data
Agentic AI - Sales Analytics
8.3
78
Not enough data
8.6
79
Not enough data
8.4
78
Not enough data
8.4
77
Not enough data
8.2
78
Not enough data
Data Sourcing
8.5
966
7.9
48
8.7
997
7.3
50
8.4
899
7.7
45
8.7
1028
8.1
66
8.6
959
8.1
54
Predictive Analytics
8.4
944
7.8
38
8.6
959
8.5
64
8.1
852
7.6
54
8.3
893
8.4
67
Sales Management
8.7
983
8.5
71
8.1
854
7.7
37
8.6
977
8.0
52
8.8
1046
8.1
63
Agentic AI - Outbound Call Tracking
8.6
38
Not enough data
8.6
39
Not enough data
Calling
8.5
185
Not enough data
8.4
176
Not enough data
8.7
185
Not enough data
8.7
183
Not enough data
8.6
44
Not enough data
Contacts
8.8
176
Not enough data
8.7
179
Not enough data
8.7
181
Not enough data
Insights
9.1
189
Not enough data
8.9
182
Not enough data
8.3
178
Not enough data
8.5
188
Not enough data
8.4
182
Not enough data
8.7
38
Not enough data
Agentic AI - Sales Coaching
9.0
20
Not enough data
8.9
20
Not enough data
9.1
20
Not enough data
9.2
20
Not enough data
Training
8.8
255
Not enough data
8.8
247
Not enough data
8.5
207
Not enough data
8.5
242
Not enough data
Feedback
8.8
236
Not enough data
8.6
232
Not enough data
8.6
213
Not enough data
8.6
200
Not enough data
8.8
224
Not enough data
8.9
226
Not enough data
8.7
198
Not enough data
Generative AI
7.6
70
Not enough data
Agentic AI - Sales Enablement
8.0
33
Not enough data
8.0
33
Not enough data
8.2
33
Not enough data
Content Management
8.3
351
Not enough data
8.1
342
Not enough data
8.2
328
Not enough data
8.5
318
Not enough data
8.3
335
Not enough data
Analytics
8.7
346
Not enough data
8.4
344
Not enough data
8.5
226
Not enough data
8.3
351
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
28
Not enough data
8.8
27
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
6
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Xactly are categorized as Sales Planning, Revenue Operations & Intelligence (RO&I), AI Sales Assistant, Sales Analytics, and Sales Performance Management
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Business Scheduling, Conversation Intelligence, Sales Engagement, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, CRM, and Revenue AI Platforms
Xactly is categorized as Compensation Planning, Compensation Management, Sales Compensation, Performance Management, and GIS
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xactly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.8%
Computer Software
27.1%
Information Technology and Services
20.1%
Telecommunications
5.8%
Financial Services
4.5%
Computer & Network Security
3.3%
Other
39.3%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
What is Xactly Incent used for?
1 Comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?
1 Comment
GH
TopOpps was acquired by Xactly at that time and became Xactly ForecastingRead more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 Comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
