Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Xactly 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Enterprise (55.8% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
No pricing available
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,649)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansXactly
Star Rating
(1,051)4.2 out of 5
Market Segments
Enterprise (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about XactlySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in automation and customizable dashboards, making it a favorite for users who appreciate real-time insights into their sales pipelines. One user highlighted how the automation saves them time, enhancing their efficiency in managing customer relationships.
- Users say that Xactly offers a user-friendly experience, particularly with its updated UI and easy document access. Reviewers have noted that the platform presents data in a clear and understandable manner, which is beneficial for those who need quick insights without a steep learning curve.
- According to verified reviews, Agentforce Sales has a significantly higher volume of recent feedback, indicating a more active user base and ongoing improvements. With over 160 recent reviews compared to Xactly's 5, users seem to find more value and engagement with Agentforce Sales.
- Reviewers mention that while both platforms have strong support, Xactly slightly edges out in quality of support ratings. Users appreciate the responsiveness and helpfulness of Xactly's support team, which can be crucial for businesses relying on timely assistance.
- Users highlight that Agentforce Sales provides robust reporting and tracking capabilities, which help teams maintain close relationships with clients. One user noted how it aids in managing inquiries effectively, showcasing its strength in customer relationship management.
- G2 reviewers indicate that while both products have their strengths, Agentforce Sales is particularly favored for its comprehensive feature set, including advanced reporting and integration capabilities. Users have praised its ability to create custom reports and dashboards, which are essential for data-driven decision-making.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Xactly
No pricing availableFree Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Xactly
No trial information availableRatings
Meets Requirements
8.8
14,048
8.4
592
Ease of Use
8.2
18,035
8.1
921
Ease of Setup
7.8
8,978
7.9
624
Ease of Admin
7.9
4,487
7.8
360
Quality of Support
8.1
12,259
8.3
522
Has the product been a good partner in doing business?
8.4
4,451
8.6
368
Product Direction (% positive)
8.3
13,693
8.2
583
Features by Category
Sales Force Automation
8.8
9574
|
Verified
Not enough data
8.3
6400
|
Verified
Not enough data
8.7
9298
|
Verified
Not enough data
8.3
9525
|
Verified
Not enough data
8.0
7326
|
Verified
Not enough data
8.2
7622
|
Verified
Not enough data
8.0
6763
|
Verified
Not enough data
8.1
6665
|
Verified
Not enough data
8.3
7415
|
Verified
Not enough data
Marketing Automation
8.0
6679
|
Verified
Not enough data
8.1
6999
|
Verified
Not enough data
8.5
8101
|
Verified
Not enough data
7.9
5431
Not enough data
Customer Support
8.3
6834
|
Verified
Not enough data
8.1
6389
|
Verified
Not enough data
8.2
6791
|
Verified
Not enough data
8.0
5502
|
Verified
Not enough data
8.2
5993
|
Verified
Not enough data
Reporting & Analytics
8.5
9015
|
Verified
Not enough data
8.5
9180
|
Verified
Not enough data
8.2
7472
|
Verified
Not enough data
Mobile & Social
7.9
5628
|
Verified
Not enough data
7.8
5250
|
Verified
Not enough data
7.7
6107
|
Verified
Not enough data
Platform
8.5
3651
|
Verified
Not enough data
8.5
3653
|
Verified
Not enough data
8.6
3637
|
Verified
Not enough data
8.4
2902
|
Verified
Not enough data
8.5
3181
|
Verified
Not enough data
8.1
3198
|
Verified
Not enough data
8.7
3643
|
Verified
Not enough data
8.1
3030
Not enough data
Integration
8.5
2603
|
Verified
Not enough data
8.5
3085
|
Verified
Not enough data
8.5
2905
|
Verified
Not enough data
Generative AI
7.6
890
Not enough data
Agentic AI - CRM
7.9
265
Not enough data
7.9
251
Not enough data
8.2
258
Not enough data
8.0
241
Not enough data
8.0
242
Not enough data
8.1
256
Not enough data
8.2
252
Not enough data
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Rep Portal
Not enough data
7.1
227
Not enough data
6.9
211
Not enough data
8.4
324
Not enough data
8.2
279
Not enough data
8.0
298
Not enough data
6.8
197
Management Portal
Not enough data
7.4
224
Not enough data
7.8
234
Not enough data
Feature Not Available
Not enough data
7.7
231
Not enough data
7.6
232
Not enough data
7.7
219
Not enough data
6.7
155
Administration
Not enough data
7.4
214
Not enough data
7.1
212
Not enough data
7.3
209
Not enough data
8.0
253
Not enough data
7.4
273
Not enough data
7.9
253
Platform
Not enough data
7.9
186
Not enough data
7.0
136
Not enough data
6.7
125
Not enough data
7.3
211
Not enough data
7.4
152
Not enough data
7.7
162
Not enough data
8.1
233
Agentic AI - Sales Compensation
Not enough data
Not enough data
Data Management
Not enough data
8.1
7
Not enough data
8.1
6
Not enough data
Not enough data
Not enough data
9.0
8
Map Creation
Not enough data
8.7
5
Not enough data
8.1
6
Not enough data
8.1
8
Not enough data
7.9
7
Analysis
Not enough data
7.1
8
Not enough data
8.1
7
Not enough data
Not enough data
Cartography
8.7
39
Not enough data
8.4
35
Not enough data
8.6
39
Not enough data
8.4
39
Not enough data
Analysis
8.4
32
Not enough data
8.5
38
Not enough data
8.5
35
Not enough data
8.5
34
Not enough data
Reporting
8.7
33
Not enough data
8.5
28
Not enough data
8.7
26
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
273
8.8
7
8.8
297
8.2
11
8.8
319
8.0
10
8.6
292
8.5
9
Organization
9.0
354
9.3
20
8.8
347
8.2
19
8.8
342
8.1
16
Performance Analysis
8.4
285
8.2
14
8.8
309
8.5
17
Sales Analysis
8.4
284
9.0
12
8.8
303
8.9
15
Generative AI
8.5
125
Not enough data
8.5
125
Not enough data
Agentic AI - AI Sales Assistant
9.2
29
Not enough data
9.1
29
Not enough data
8.9
26
Not enough data
9.0
25
Not enough data
9.3
27
Not enough data
9.1
26
Not enough data
9.3
29
Not enough data
Integrated Workflows
8.7
522
Not enough data
8.5
514
Not enough data
8.1
468
Not enough data
8.1
462
Not enough data
8.9
526
Not enough data
8.4
470
Not enough data
8.6
482
Not enough data
Repeatability and Reportability
8.4
484
Not enough data
8.7
503
Not enough data
8.7
500
Not enough data
8.3
484
Not enough data
7.8
416
Not enough data
AI and Automation
8.5
464
Not enough data
8.4
472
Not enough data
8.3
428
Not enough data
8.0
432
Not enough data
7.8
415
Not enough data
Generative AI
7.4
270
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.3
59
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.7
13
Not enough data
9.0
13
Not enough data
Platform
Not enough data
7.4
61
Not enough data
7.0
51
Not enough data
7.6
58
Not enough data
7.8
68
Not enough data
7.5
56
Not enough data
7.4
53
Not enough data
6.6
61
Not enough data
6.8
67
Not enough data
7.8
66
Not enough data
7.6
54
Benchmarking and Equity - Compensation Management
Not enough data
6.8
45
Not enough data
7.0
45
Not enough data
7.0
44
Platform
Not enough data
7.6
76
Not enough data
7.6
72
Not enough data
7.7
69
Not enough data
8.3
73
Not enough data
7.9
80
Not enough data
7.4
71
Not enough data
6.9
76
Not enough data
7.4
77
Performance reviews
Not enough data
Not enough data
Not enough data
6.7
5
Not enough data
6.7
5
Goals
Not enough data
Not enough data
Not enough data
7.7
5
Feedback
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
6.7
5
Not enough data
7.3
5
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Sourcing and Forecasting
8.7
67
Not enough data
8.5
69
Not enough data
8.8
68
Not enough data
8.5
64
Not enough data
8.5
66
Not enough data
8.3
58
Not enough data
8.2
59
Not enough data
CRM Data Enrichment
8.1
64
Not enough data
8.4
63
Not enough data
8.2
60
Not enough data
8.1
64
Not enough data
8.5
57
Not enough data
Account Management
8.3
64
Not enough data
8.1
64
Not enough data
8.1
61
Not enough data
8.3
60
Not enough data
8.6
56
Not enough data
8.4
57
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.9
21
Not enough data
8.2
21
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.2
22
Not enough data
Territory Mapping
8.8
35
Not enough data
8.6
33
Not enough data
8.5
33
Not enough data
Route Planning
9.0
32
Not enough data
9.0
34
Not enough data
9.2
35
Not enough data
Sales Performance Management
8.4
30
Not enough data
8.5
33
Not enough data
9.0
33
Not enough data
Presentation and Forms
8.0
29
Not enough data
8.3
32
Not enough data
8.5
32
Not enough data
Integrations
8.1
157
Not enough data
8.5
158
Not enough data
8.1
157
Not enough data
8.1
156
Not enough data
8.8
159
Not enough data
Branding & Customizatio
8.1
152
Not enough data
8.2
155
Not enough data
8.3
155
Not enough data
Automatic Rules & Configurations
8.4
156
Not enough data
8.3
156
Not enough data
8.0
157
Not enough data
Agentic AI - Business Scheduling
8.4
33
Not enough data
8.4
35
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.5
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.7
172
Not enough data
8.6
171
Not enough data
8.8
167
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.6
56
Not enough data
Platform - Compensation Planning
Not enough data
8.2
12
Not enough data
7.5
12
Not enough data
7.9
12
Not enough data
8.2
12
Not enough data
7.4
12
Not enough data
8.1
12
Additional Features - Compensation Planning
Not enough data
7.8
12
Not enough data
7.5
12
Not enough data
7.6
12
Agentic AI - Lead Scoring
7.9
56
Not enough data
8.2
55
Not enough data
8.0
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
Not enough data
8.6
74
Not enough data
8.5
76
Not enough data
Incentives
8.2
439
7.7
58
8.4
503
7.8
76
8.0
436
8.3
84
|
Verified
8.6
514
8.0
62
Personalization
8.6
485
8.3
76
8.8
563
7.6
79
|
Verified
8.9
595
7.9
89
|
Verified
8.6
537
7.7
59
Administrative
8.7
566
7.8
80
|
Verified
8.5
528
8.1
88
|
Verified
8.4
510
7.4
73
Agentic AI - Email Tracking
8.2
63
Not enough data
8.4
61
Not enough data
8.4
61
Not enough data
8.3
62
Not enough data
8.4
62
Not enough data
8.3
61
Not enough data
8.4
64
Not enough data
Analytics
8.3
569
Not enough data
8.4
578
Not enough data
8.3
592
Not enough data
Customizations
8.7
624
Not enough data
8.5
594
Not enough data
8.6
627
Not enough data
8.4
572
Not enough data
8.4
599
Not enough data
Generative AI
7.5
291
Not enough data
Agentic AI - Sales Analytics
8.3
80
Not enough data
8.6
80
Not enough data
8.4
80
Not enough data
8.3
79
Not enough data
8.3
80
Not enough data
Data Sourcing
8.5
969
7.9
48
8.7
1000
7.3
50
8.3
903
7.7
45
8.7
1032
8.1
66
8.6
963
8.1
54
Predictive Analytics
8.4
948
7.8
38
8.6
964
8.5
64
8.1
856
7.6
54
8.3
897
8.4
67
Sales Management
8.7
986
8.5
71
8.1
859
7.7
37
8.6
983
8.0
52
8.8
1052
8.1
63
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.1
22
Not enough data
9.0
22
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
Training
8.8
259
Not enough data
8.8
251
Not enough data
8.5
210
Not enough data
8.5
245
Not enough data
Feedback
8.8
240
Not enough data
8.6
235
Not enough data
8.6
216
Not enough data
8.6
203
Not enough data
8.8
227
Not enough data
8.9
230
Not enough data
8.7
201
Not enough data
Generative AI
7.7
73
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.4
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Xactly are categorized as Sales Planning, Revenue Operations & Intelligence (RO&I), AI Sales Assistant, Sales Analytics, and Sales Performance Management
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Business Scheduling, Conversation Intelligence, Sales Engagement, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, Email Tracking, CRM, and Revenue AI Platforms
Xactly is categorized as Compensation Planning, Compensation Management, Sales Compensation, Performance Management, and GIS
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xactly
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.5%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
27.1%
Information Technology and Services
20.1%
Telecommunications
5.8%
Financial Services
4.5%
Computer & Network Security
3.3%
Other
39.3%
Discussions
When do you need a CRM?
11 Comments
TF
Hi there! It's best to start with a CRM as soon as you can so you can start to track all your customer interactions and revenue. Salesforce offers editions...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
MD
TCO can be reduced by hiring the right salesforce admin so that the data which is entered inside the CRM is maintained and used to the fullest Read more
What are the features of CRM software?
8 Comments
AP
1. Workflow automation , Customization , Third-party integration , Customer service , Employee tracking , Lead management , Real-time data , CRM analytics ,...Read more
What is Xactly Incent used for?
1 Comment
AS
Xactly incent is a sales performance management software. It is used for sales compensation - where the sales team can have live access to their commissions...Read more
Why does BBB state that the bussines file wasn’t opened untill 2/2021 with no reviews and posted reviews go back 3 years?
1 Comment
GH
TopOpps was acquired by Xactly at that time and became Xactly ForecastingRead more
I don't see much documentation on the website in terms of FAQ, etc. Is there an online resource I can use if I have any questions?
1 Comment
MG
Hello,
We offer help documentation online and in PDF format to existing customers. Please contact me at 408-477-3130 and I'll assist you.
Thanks,
MikeRead more
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