# Varicent Reviews **Vendor:** Varicent **Category:** [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 599 ## About Varicent Your revenue system already decides how much you’ll grow. At scale, the real barrier to growth is rarely the sales team. It is the tools they rely on. Most solutions aren't designed for how sales organizations actually work. They manage incentives, quotas, or territories individually but not together. That fragmentation buries high-potential accounts in the wrong territories. It wastes selling hours on deals that don’t move the business forward. And it keeps the organization from adjusting as the market shifts and priorities change. Varicent changes that. Our AI-native platform connects territories, quotas, incentives, and seller insights in one place. Information flows freely across the system, and everything responds together. The result is orchestration: a system built to keep sellers focused on the right opportunities and ready to move when the market does. ## Varicent Pros & Cons **What users like:** - Users value the **flexibility** of Varicent in customizing calculations and streamlining report presentations effectively. (30 reviews) - Users highlight the **approachable customer support** of Varicent, fostering a strong partnership and collaboration on solutions. (23 reviews) - Users find Varicent to be **easy to use** , appreciating its intuitive UI and seamless integration capabilities. (23 reviews) - Users value the **efficiency** of Varicent, facilitating automation and providing insights that enhance compensation processes. (17 reviews) - Users value the **flexible and powerful reporting features** of Varicent, significantly enhancing data management and insights. (17 reviews) - Users praise Varicent's **customizability** , allowing tailored configurations to fit diverse business needs and enhance functionality. (16 reviews) - Intuitive (15 reviews) - Users value the **continuous innovation** of Varicent, appreciating its adaptability and robust support for enterprise needs. (14 reviews) - Helpful (13 reviews) - Automation (12 reviews) **What users dislike:** - Users note the **complexity of configuration** in Varicent, often requiring external help for effective implementation. (16 reviews) - Users experience **slow performance** with Varicent, especially when handling large data volumes and multiple calculations. (15 reviews) - Users note the **implementation difficulty** , citing insufficient training and support for a smooth transition to Varicent. (14 reviews) - Users report **slow loading times** during data updates and calculations, significantly hindering productivity and user experience. (13 reviews) - Users find the **setup difficulty** of Varicent frustrating, citing challenges in navigation and user access configuration. (11 reviews) - Not User-Friendly (9 reviews) - Users experience **calculation issues** with Varicent, noting lengthy load times and delays in correcting errors. (8 reviews) - Difficult Learning (8 reviews) - Users find the reports **not intuitive** and often require technical expertise for effective use and setup. (8 reviews) - Users find the **steep learning curve** of Varicent challenging, particularly with understanding table sequences and specialized development. (8 reviews) ## Varicent Reviews ### 1. Varicent RUG @ SFO **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Varicent?** Processing times have been decreased. More tasks have been automated or have increased efficiency. **What do you dislike about Varicent?** Standard formatting in the workflow generated email is non existent. No links or any formatting at all can be done. Copy/Paste is not something I have figured out how to do yet from Reports or System Tables. Currently I am not able to do it, but the functionality has to be there. **What problems is Varicent solving and how is that benefiting you?** Automating more manual tasks. Decreasing calculation run times. More calculations are being done systematically. Creating a better user experience with Dashboards for Sellers. ### 2. Easy to develop, Smart and Intuitive Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Hemant J. | Process Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Varicent?** Varicent has made designing complex compensation plans very easy. Using its different modules we were able to implement Approval process, Incentive summaries, automating new Payee onboarding and scheduling different jobs very easily and smoothly. **What do you dislike about Varicent?** I have been using varicent from last 5 years and till date finding a major downside of the tool is really difficult. However, if I would be nitpicking I will say that we can make Logs more comprehensive. **What problems is Varicent solving and how is that benefiting you?** Prior to using Varicent, we were handling incentive payouts for around 4000 payees manually. Tasks like payouts, approval process, incentive summaries and then Reporting, almost all were done on different tools which was tiresome and difficult to manage. After we started using Varicent, we can now look after all these tasks from a single tool which saves us abundance of time and energy for other stuff. **Official Response from Paul Peters:** > Hemant - Thank you so much for being a customer of Varicent. We appreacte that you took the time to write such a kind review of the offering. One of the unique aspects of your use case is the size and volume of what you deal with in every cycle. It's satisfying to read that you are able to use these modules inside Varicent ICM for automation and reporting. I look forward to seeing you again soon. Thank you for being a valuable member of the Varicent community. Paul Peters ### 3. Product Manager **Rating:** 3.5/5.0 stars **Reviewed by:** Caitlin K. | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Varicent?** The people at Varicent have been great.. **What do you dislike about Varicent?** The size of my company I believe is new. **What problems is Varicent solving and how is that benefiting you?** We are just starting a sales planning implementation that will hopefully seriously reduce manual work and talk to the incentive model in a far more efficient way. ### 4. Excellent content and execution **Rating:** 4.0/5.0 stars **Reviewed by:** James R. | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Varicent?** Very intuitive and customizable for our data model. **What do you dislike about Varicent?** Some of the functions need to be upgraded. Migration process is a bit clunky compared to the other pieces. **What problems is Varicent solving and how is that benefiting you?** They are solving our incentive compensation needs from start to finish ### 5. Varicent has the flexibility to accommodate multiple types of comp plans **Rating:** 5.0/5.0 stars **Reviewed by:** Rob L. | Enterprise (> 1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about Varicent?** It makes a comp admin's life so much easier by allowing reps to see in real time what they're getting paid. **What do you dislike about Varicent?** It can be a challenge to implement and troubleshooting issues can take some time. **What problems is Varicent solving and how is that benefiting you?** Accurate calculations ### 6. Useful Comp System Program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Varicent?** My favorite thing about Varicent is how easy the design was. We just went through a full system rewrite and upgrade and being able to simplify tables and calculations on the back end was very helpful. I also like how customizable the reports are or can be. I use Varicent on a daily basis and support a network of 3000+ staffing recruiters. **What do you dislike about Varicent?** We have had issues with users making changes while a calculation is running, which results in an error of some sort. Varicent has also introduced product updates without warning that negatively impact our system and we did not have time to prepare for that impact. **What problems is Varicent solving and how is that benefiting you?** Varicent takes care of our complicated comp plan calculations and we are able to display these calculations in the bonus statements for employees. ### 7. Varicent Technology **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2023 **What do you like best about Varicent?** The ability for the software to work with our data as well as the availability of companies readily available to help tailor the Varicent solution to fit the needs of our business. **What do you dislike about Varicent?** It would be nice for there to be a holistic approach of having consultants from Varicent who work with you to tailor the solution. We partner with a different company to tailor the Varicent solution to fit our needs. **What problems is Varicent solving and how is that benefiting you?** The system calculates the commissions for our sales folks. It benefits us because it is flexibile enough to fit our business model and an external company can create a system much more easily than an in house IT could. ### 8. Varicent always provides the best customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Varicent?** Enables our company to consoidate commission payouts. **What do you dislike about Varicent?** It can take a few days sometimes to correct a calculation issue. **What problems is Varicent solving and how is that benefiting you?** In the past we had to calculate commission derrals manually. Varicent is able to process these automatically freeing up our time to work on other things. ### 9. Flexibility at its core **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2023 **What do you like best about Varicent?** I am really impressed by software flexibility. it allows to use it not only for the envisioned compensation and sales performance needs but other business processes and calculations! Unlike its competitors it does not "lock you" into predefined format or process'. I also love the constant striving for developing new and advanced features. **What do you dislike about Varicent?** Caclulations can run in either real time or batch, but not both. This is not the way our compensation process works. Also, Varicent could use a boost in its offline and real time performance **What problems is Varicent solving and how is that benefiting you?** At this point it's not sales but broad- band compensation where we use Varicent. It is the only software that can meet our requirements with configuration rather than custom build. ### 10. Varicent RUG Recap **Rating:** 5.0/5.0 stars **Reviewed by:** Jake B. | Associate Business Systems Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Varicent?** The variety of sessions that were offered by varicent to keep the people at the conference engaged. The product roadmap to integrate AI is also very exciting. **What do you dislike about Varicent?** Nothing to dislike currently, we are thoroughly enjoying the product. **What problems is Varicent solving and how is that benefiting you?** Redesigning the composer tool will drastically reduce build time and increase development speed which is currently a core focus of ours. ### 11. Best SPM Product in the Market **Rating:** 5.0/5.0 stars **Reviewed by:** Amaranath K. | Senior Varicent Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about Varicent?** Continuous improvement to the product. To name few major enhancements to symon.AI, Plan documents, Works flow and Experience builder with low code. Also, it’s became one shop for all the sales and incentive commission managements needs **What do you dislike about Varicent?** There are few still areas for process improvement in regarding the Role permissions, Portal Access Rules deletion. Restarting of workflow should not clear of pending inquires **What problems is Varicent solving and how is that benefiting you?** Ease for the users to track their incentives and Growth and also helps users clearly the details about their business revenues and acknowledement of Incentives .It also helps to minimize the manual errors and omissions. ### 12. Tools that are backed by a great support team **Rating:** 4.0/5.0 stars **Reviewed by:** Emet C. | Senior Director, Broker Digital & Operational Experience, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Varicent?** Honestly, it's the people at Varicent that make the use of this platform worthwhile. We have an amazing client support manager who has supported us through challenging times as we have transitioned to using Varicent. **What do you dislike about Varicent?** Implementation was extremely difficult and challenging. But we have come out of it for the better. **What problems is Varicent solving and how is that benefiting you?** Accuracy of compensation payments ### 13. Varicent review for improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Kanika S. | Enterprise (> 1000 emp.) **Reviewed Date:** June 21, 2023 **What do you like best about Varicent?** User-friendly tool with an easy-to-understand model. New features like presenter adaptive and discovery dashboard have been the cherry on the cake. however, they are still in their early stages. **What do you dislike about Varicent?** 1. Scheduler items are a bit clumsy. All things should be collapsed at first. Multiple selections should be available so the user can move/delete all at once. 2. In View History, changes done at that time should be highlighted for easy understanding. 3. In calculation restrictions, text string manipulation operators should be available e.g., like/contains etc. 4. Following are the points on Presenter Adaptive Report: -Stored Value created does not appear in sorted order of their name -tile dimension should be adjustable -Font size options are very limited. More should be present for greater flexibility -Chart titles allignment option should be available -Flexibility to select font type and size in Charts. Currently, no such options present. -Page break view should be available so that designing become easy. -Custom column width option should be available in a Table. (Options to select different column width for different columns) -Generating PDF with Conditional formatting for around 3 pages is showing error. -Options to repeat header on all pages in PDF is not their. -Conditional operator should be available in restriction part like : If() etc -Folder structure should be available for Stored value **What problems is Varicent solving and how is that benefiting you?** Sales commission operations are fully automated in Varicent, which is very helpful for our daily business work. Reports related to sales performance etc. have also been in Varicent for the management review. ### 14. Excellent product with exceptional customer service. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Varicent?** Varicent is a complete tool from sales planning to incentive payments. I love the customer service and the fact that the company treats everyone like they are all long-time customers, no matter how long they have used the system. **What do you dislike about Varicent?** We don't have a downside of using Varicent, however there are some limitations that keep us from using the system as complete as we'd like. If they could somehow get a modeling tool that would allow us to model changes to comp plans or do impact analysis for new plan designs, it would allow us to reduce the number of systems we have to work in and we can have a one-stop shop in Varicent. **What problems is Varicent solving and how is that benefiting you?** Without Varicent we would have to calculate all of our plans manually, which is not feasible given the number of payees that we have. **Official Response from Paul Peters:** > We're thrilled to hear that you are enjoying our product and customer service. We appreciate your feedback and will definitely take your suggestions into consideration for future improvements. - Paul Peters Director Customer Success ### 15. Varicent ICM flexible and powerful large organization **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Varicent?** Even for a large and complex comp plan and operating model Varicent ICM does have the flexibility to simplify and process efficienctly **What do you dislike about Varicent?** The custom and specific development langauge and best practices require specialized training & knowledge; It is a steep investment/learning curve for new resources to the tool; **What problems is Varicent solving and how is that benefiting you?** Batch processing and Automated comp processing across all kinds of earnings and plans; ### 16. User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about Varicent?** The Incentives suite of tools is comprehensive and flexible enough to allow the design of any compensation plan. The ability to pull reliable and consistent compensation data from the system allows our team to thrive at audit time. Also, the people at Varicent are the best! From our client sucess manager to product technical support team, everyone we are in contact with is attentive and responsive. **What do you dislike about Varicent?** As there is much to enjoy about the tool, I would like more performance power dedicated to performing computationally expensive calculations and data manipulations. **What problems is Varicent solving and how is that benefiting you?** Varicent ICM assists our organization by enhancing our incentive compensation processes' consistency, reliability, and record-keeping. The ICM environment allows us to experiment with various framework adjustments. ### 17. Varicent SPM offers a comprehensive solution for Sales Performance Managment. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2024 **What do you like best about Varicent?** Its robust features include efficient incentive compensation management, insightful analytics, and a user-friendly interface. The platform effectively automates incentives calculations and provide valuable insights to drive performance. Apart of that presenter reports are easy to implement and develop. **What do you dislike about Varicent?** User customization options could be more intuitive and occasional system complexities may require additional support. **What problems is Varicent solving and how is that benefiting you?** Varicent solves the complex challenge of managing sales performance and incentives efficiently. For me, this means streamlined and accurate compensation calculations, leading to increased transparency and fairness in reward system. Varicent automations simplifies administrative tasks, allowing me to focus more on complex tasks. **Official Response from Paul Peters:** > We're glad to hear that you find Varicent's features robust and efficient. We appreciate your feedback on the user customization options and occasional system complexities, and we'll take that into consideration for future improvements. Very exciting news, if you've not heard yet, we have more options for sellers and payees through Presenter Adaptive reporting. Self Calculators and individual views are available options to consider. Reach out to your CSM and ask for more information, or join the Varicent Community to see instructional videos and documents. Thank you for being a Varincet Customer. - Paul Peters Director Customer Success ### 18. User friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Varicent?** Ease of use and efficient product support. **What do you dislike about Varicent?** No option for exporting the logs beyond one week period. **What problems is Varicent solving and how is that benefiting you?** The support team helped to create a workaround to export the logs beyond one week. This is useful to export without going through support ticket process with Varicent. ### 19. Varicent is an excellent investment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Varicent?** Varicent is a very intuitive software program. I am able to administer the program with minimal IT experience and minimal coding (SQL is helpful for automating imports, but basic SQL ability gets you quite far). It's highly customizable and the customer support is excellent. Varicent's commitment to additional development is impressive - the changes to the product are almost always welcomed and the product has been significantly upgraded in the two years we've had it. They have put significant resources into developing training materials, mostly available online. Since it is highly customizable, a Varicent consultant group (of which there are many) is a good investment for implementation. **What do you dislike about Varicent?** Support tickets can take some time to get resolution if they are not emergencies (if a system is down, Varicent's response is immediate). **What problems is Varicent solving and how is that benefiting you?** We were using spreadsheets to calculate commissions for over 1,000 sellers across about 200 territories before implementing Varicent. We are able to give the sellers real time access to their numbers and are able to get holistic reporting across all our regions much more easily. We are not yet using Varicent to its full potential, so look forward to solving many additional problems. ### 20. Outstanding support service and ongoing Product enhancement from Varicent! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Varicent?** The Varicent administration software is 100% configurable in supporting the necessary and complicated business commissionable rules to generate the required output. **What do you dislike about Varicent?** Varicent has committed to growing the product and implementing new tools. Not much to dislike as enhancements fixes are applied regularly. **What problems is Varicent solving and how is that benefiting you?** Automating commission processes, taking away manual processes. ### 21. User friendly and professional solution for incentive and performance management **Rating:** 4.5/5.0 stars **Reviewed by:** Sebestyén M. | Incentive System Operation and Development CoE Lead, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2021 **What do you like best about Varicent?** As I have written in the title this is a flexible tool; there is no incentive task we could have not implemented so far. The reaction time is fast enough and really user friendly regarding reports and dashboards. The best thing is there is no IT knowledge is needed by the colleagues who have basically business background. All in all our internal customers, the sales representatives love it because they can keep track of their performance and expected payment on a nice surface by daily update. Also good point, there is an effective support and success team by Varicent, the problems can be fixed very fast. The result of last user satisfaction survey is 76,5% of payees like very much the system. **What do you dislike about Varicent?** I think that is not the cheapest tool on the market but from a mid-size company the value/price ratio is right. The basic solution covers common capacity with other companies on the cloud so in peak time the calculation time is slowlier. It is recommended to vote for aws cloud solution. **Recommendations to others considering Varicent:** Varicent can be a good choice to have an easy-to-use and robust system managing sales channels by compensation and incentives. It really helps to motivate the colleagues on the fronts. It is worth to ask a pilot model with sample data to see how it works in real operation. **What problems is Varicent solving and how is that benefiting you?** That was very difficult to track and analyse the commission logic in the legacy system, and has a slow time-to-market in case of any new incentive. The old system could not provide daily feedback for users. Thanks to the new system the internal customer satisfaction increased significantly, the sales agents can focus on their customers knowing the up-to-date status of their performance. ### 22. A good compensation tool **Rating:** 4.0/5.0 stars **Reviewed by:** JITESH B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Varicent?** Thi aplication helps us to plan the full sales plan and compensation of the employee in a very structured way. **What do you dislike about Varicent?** sometimes it take times to load. the calc times **What problems is Varicent solving and how is that benefiting you?** It helps to plan the sales compensation in a structured way. ### 23. Solid system -- outstanding support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Semiconductors | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about Varicent?** Support - **What do you dislike about Varicent?** web portal editing of back-end tables - **What problems is Varicent solving and how is that benefiting you?** high cost & terrible support with former provider -- moving to Varicent solved both of these - ### 24. Informative sessions and great place to network **Rating:** 4.0/5.0 stars **Reviewed by:** Abhay S. | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2024 **What do you like best about Varicent?** Roadmap and hands on sessions and panel discussion **What do you dislike about Varicent?** Nothing that comes to mind perhaps more focus on end user experience. I.e.migration utility **What problems is Varicent solving and how is that benefiting you?** Sales compensation for our 6000 sellers ### 25. Good tool to calculate commission **Rating:** 4.0/5.0 stars **Reviewed by:** Sweta A. | QA Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Varicent?** Data organization and segregation is the best feature in SPM **What do you dislike about Varicent?** Sometimes time taken by calculation is too much. Not accessible for disable people **What problems is Varicent solving and how is that benefiting you?** Automates complex calculations. Makes it easy to give commissions to broker and MMS **Official Response from Paul Peters:** > Sweta - Thank you for being our customer! Making commission easy is what we do. I look forward to expanding that ability to sales planning and improved data management in the next year with you. I think these areas will help to address your concerns on calculation times. I look forward to our continued work together. Regards, Paul Peters ### 26. Powerful tool if you have the resources **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about Varicent?** Varicent is a very powerful sales incentive tool with a lot of flexiblity and robust customer support that is committed to customer success. I like that the product team makes regular improvements that improve existing functionality and expand the scope of what is possible in the platform. The end-user experience for our implementation has been overwhelmingly positive. **What do you dislike about Varicent?** Our organization requires a lof of flexibilty in compensation plans and we expect to spend a substantial amout of resources maintaining and updating Varicent to keep it up to date, both consultant/development spend and internal personnel hours. Although Varicent can me maintaned by a finance or compensation team, some data or programming background will go a long way here. **What problems is Varicent solving and how is that benefiting you?** WE use varicent to calculate bonus pools and to provide a secure platform for payees to review the calculation and allocate their bonus pools. ### 27. The amazing product and its community is astounding **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2024 **What do you like best about Varicent?** Varicent is constantly shaping to improve its platform, and looking for ways to take customer feedback to positively upgrade their system. **What do you dislike about Varicent?** Varicent can be difficult to fix if not built properly, implementation and testing is extremely important to the end client. **What problems is Varicent solving and how is that benefiting you?** We are looking to build our entire compensation system within Varicent in hopes of streamlining our processes and reduce overhead costs. ### 28. The tool for Insensitive/Commission Compensation **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua P. | Director-Workforce Systems, Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about Varicent?** Highly configurable UI that is rapidly improving outpacing everyone else in the market. If you need flexibility and have unique needs or a proprietary compensation strategy that makes you different this is the tool that can handle your nuances. **What do you dislike about Varicent?** Like most SaaS companies the availability of training isn't a standout offering. The market for associates with experience using the tool is smaller. It takes a little time to build in house capabilities but it can be done. I personally feel that training should be a standard feature of purchasing these solutions but you're likely in a similar boat with anyone else. **What problems is Varicent solving and how is that benefiting you?** We have many teams manually processing commissions on various plans. By adapting the tool we should be able to gain auditing, effentcy and tracking as well as being able to change plans quickly to adjust to our changing markets ### 29. Made work easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2024 **What do you like best about Varicent?** The upside of varicent is the ease of implementation and its ability to draw results instantly without publisihing the calculations everytime. it's easy to use and the features are always improving. **What do you dislike about Varicent?** Sometimes some features don't work unexpectedly but also get resolved by itself in a while. **What problems is Varicent solving and how is that benefiting you?** i'm using this tool to work with compensation management and drive the data effectively. it's hassle free and the components makes it easy to segregate. ### 30. Flexibile and easy to use tooling to manage your Sales Compensation Program **Rating:** 4.5/5.0 stars **Reviewed by:** Mischa B. | Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2023 **What do you like best about Varicent?** Varicent is a tool that is easy and flexible in use. You can easily program it to your needs without programming expertise required. There is little that cannot be done. Varicent is regularly enhancing its functionalities through innovation and new product offerings, to bring your Sales Compensation to the next level. The support team is always standby and ready to be of support when you require it, very accessible and approachable to help you achieve success. **What do you dislike about Varicent?** There are some practicalities and functionalities where things can be improved. The good news is that these are on the planning to be adressed in near future. As a customer you can provide your wishlist of enhancements. **What problems is Varicent solving and how is that benefiting you?** Record targetsetting Providing sales reps with insight in their performance against target on a regular basis and how this translates into Incentive payout Performance reporting for management for business steering Automated payout calculations and payroll reporting ### 31. Janet's Review **Rating:** 4.5/5.0 stars **Reviewed by:** Janet O. | HR Operational Anaylyst, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Varicent?** The flexibility of the system for our needs to both track incentive payments and create reports on the incentive payments. This allows us to better analyze our incentive compensation expenses. The Presenter Adaptive reports are bringing better reporting the end users in our system including Progress to Goal and Incentive Payout reports. **What do you dislike about Varicent?** The limitations of the current workflow features in the ICM System. The addition of the plan documents feature is nice, however it will not work for our current plan document acknowledgment needs. We have specific plan documents that need to be reviewed for over 30 incentive plans. **Recommendations to others considering Varicent:** Great company with responsive and supportive team members! **What problems is Varicent solving and how is that benefiting you?** Tracking incentive payments and the approvals for those payments all in one system. Creating meaningful reports to analyze the incentive spend of our company. The ability to roll out additional reports for payees and managers in the web portal to make the incentive payment process more transparent. Creating frameworks for our Retail and Commercial incentive plans and incentive payments. Tracking negative impacts and clawbacks for regulatory requirements. **Official Response from Paul Peters:** > Janet - Thank you for your review. We are so happy to have you as a customer and look forward to your trusted feedback and expertise. Your support of the Varicent community is greatly appreciated. You can always call me if you need anything. Regards, Paul Peters ### 32. Great learning experience but wished there were more beginner sessions. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Building Materials | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Varicent?** Processing of bonus compensation plans and presenter adaptive reporting. **What do you dislike about Varicent?** Difficultly processing all the different acronyms. **What problems is Varicent solving and how is that benefiting you?** No specific problems as of yet. ### 33. Automating processes that consume a large chunk of time **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 20, 2023 **What do you like best about Varicent?** The quick automation and accuracy. When using Varicent I trust the data is correct. **What do you dislike about Varicent?** Some of the time it is difficult to navigate but that takes time. **What problems is Varicent solving and how is that benefiting you?** Calculating commission in a timely manner. ### 34. Compensation Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2024 **What do you like best about Varicent?** Views are easy to create, tables may be used for various validations, tree structure gives the associate step by step view of calculation. **What do you dislike about Varicent?** Complex calculations could result in numerous steps and could be quite cumbersome to track issues. This depends on the build and could be mitigated using experienced associates who understand underlying plans and business goals. **What problems is Varicent solving and how is that benefiting you?** Replacing legacy systems. Better visability of plans, calculations, results. Easier to make foundational table changes. **Official Response from Paul Peters:** > It's great to hear that Varicent is helping to replace legacy systems and providing better visibility of plans and calculations. We're pleased that it's making foundational table changes easier for you. - Paul Peters Director Customer Success ### 35. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Varicent?** I like the webinars for extra training.. **What do you dislike about Varicent?** Sometimes the support team is a bit slow resolving issues. **What problems is Varicent solving and how is that benefiting you?** The in depth calculations would be overwhelming if using excel instead of Varicent. ### 36. Varicent is continually making updates to better the solution! **Rating:** 4.0/5.0 stars **Reviewed by:** Trev W. | HR Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Varicent?** The realtime updates and reporting capabilities **What do you dislike about Varicent?** The complexity of composer is a bit overwhelming initially **What problems is Varicent solving and how is that benefiting you?** Increase reporting capabilities with Presenter Adaptive. The Plan Document feature shows great promise for 2024. ### 37. Varicent is flexible, how will you use it? **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Varicent?** Varicent is extremely flexible by allowing you to customize it to exactly what your business logic is. **What do you dislike about Varicent?** Sometimes features miss the mark of being useful and requires more time and development to be usable. **What problems is Varicent solving and how is that benefiting you?** Varicent really helps us with incentives automation and ensuring there is audits around how we paid. ### 38. Varicent Review **Rating:** 4.0/5.0 stars **Reviewed by:** Stuart S. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2023 **What do you like best about Varicent?** Varicent takes the needs and concerns of its clients seriously, and goes to great lengths to not only produce a model that works for a customer, but also understand the methodology behind their calculations and practices. Varicent support is prompt, and its support persons provide regular updates along the way towards a fix. **What do you dislike about Varicent?** One downside about Varicent is that the report feature for larger volume data is a bit lacking and could definitely use some improvement. While the business world may be trying to move away from spreadsheets, the compilation of several LOB is still critical. **What problems is Varicent solving and how is that benefiting you?** Varicent is helping to manage the volume of sales compensation calculations. It is also aiding in providing a more transparent platform for which payees can view their commission figures. ### 39. Clearly understand where you stand! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin B. | Solution Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2022 **What do you like best about Varicent?** The titles that display different aspects of commission and the breakdowns of what all is shown, are nicely outlined in a tabular, very easy to understand, detailed view! **What do you dislike about Varicent?** Nothing at this time; I think the product nicely outlines what I need to see in near real-time, understanding that there is a delay in updating to get the most accurate performance metrics. **Recommendations to others considering Varicent:** When looking for a product that accurately and easily reflects sales compensation, this is a great place to start, which provides ease of use. **What problems is Varicent solving and how is that benefiting you?** The problems solved with Varicent are capturing what / how I am doing across the board in my daily, monthly, and yearly sales campaigns. This insight affords me to understand (without guessing) where I am at currently. **Official Response from Paul Peters:** > Kevin - Thank you for your review! Getting paid the right amount for the deals you close are very important. Understanding what it takes to achieve those goals helps you and ever seller to focus on the right things. It great to read success stories like yours. Thank you for being a Varicent client! Paul ### 40. Once a more automated way to download documents into Varicent would be beneficial. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Varicent?** The user end expericence to view their Incentive details helps lessen the calls to the business. **What do you dislike about Varicent?** A more descriptive explanation when error occur when running the Schudeler would of course make it easier to isolate and fix the error. **What problems is Varicent solving and how is that benefiting you?** Varicent create understandable reports to our end users. ### 41. Good ICM Tool for Large Businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 11, 2024 **What do you like best about Varicent?** I like the ease of use and the ability to easily create calculations and models. I also like that we can have multiple envrionments to test out changes. **What do you dislike about Varicent?** I dislike the ability to find errors as there are multiple logging areas with some not keeping much data. **What problems is Varicent solving and how is that benefiting you?** Varicent is solving the problem of calculating bonuses for employees. ### 42. Varicent Boon or Bane **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Varicent?** The Tabular Structure of the backend helps with Data loading and doing ETL processes. **What do you dislike about Varicent?** There are scalability issues where the system is not able to deliver what our process requires; However it also depends on how the implementation was done. **What problems is Varicent solving and how is that benefiting you?** It helps in keeping the data organized; The ETL process is much better due to this ### 43. Varicent Works **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Varicent?** I like the versatility of Varicent. You can program it to do almost anything according to your plan parameters. **What do you dislike about Varicent?** It makes it difficult with multiple users when you can only run more than one action at a time. **What problems is Varicent solving and how is that benefiting you?** Calculations, audit data, manager reports ### 44. New Customer **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Semiconductors | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Varicent?** Flexibility to align sale comp with corporate strategy and business goals. **What do you dislike about Varicent?** Too much flexibility when trying to adopt industry best practices. **What problems is Varicent solving and how is that benefiting you?** Reduce manual ops and give seller a modern view of their performance ### 45. Fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Quyen D. | Enterprise (> 1000 emp.) **Reviewed Date:** June 30, 2023 **What do you like best about Varicent?** Ease of use once everything is set up. Flexible in building out any type of comp plan. **What do you dislike about Varicent?** Endless amounts of tables and calculations. Hard for me to find what is causing an issue if there is one. Building reports from ground up is challenging. **What problems is Varicent solving and how is that benefiting you?** It provides insight to the Sales Team on how they are compensated. It builds their confidence that they are paid correctly and can view all of the details on their opportunities that they have received credit on. It benefits me as it provides the Sales Team a one stop shop to find their commission details vs me having to provide it to them via spreadsheets and reports. ### 46. Great conference **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Varicent?** Configuration, ease of use and capabilities **What do you dislike about Varicent?** Not having separate environments for dev, test and production in ELT and Admin. **What problems is Varicent solving and how is that benefiting you?** Legacy tech debt elimination and simplification ### 47. Positive experience and very insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Varicent?** It'll help us automate many of our manual/redundant tasks for compensation **What do you dislike about Varicent?** Implementation has been very challenging so far **What problems is Varicent solving and how is that benefiting you?** Varicent will calculate performance and compensation for our sales team ### 48. With Varicent, sales strategies reach the clouds **Rating:** 4.0/5.0 stars **Reviewed by:** Matthew K. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2023 **What do you like best about Varicent?** I’m big on how Varicent has this killer sales performance thing. I can mess around with sales pay plans all I want. Plus, the smart number-crunching stuff gives me the lowdown on sales data, which helps heaps. And, hooking it up with other systems is no sweat. **What do you dislike about Varicent?** A limiting factor of Varicent is that sometimes the analytics can be slow, especially with large data sets. This can be frustrating when trying to retrieve data quickly. Also, while its reporting is thorough, sometimes too much data is packed into them, making it hard to focus on what's most important. **What problems is Varicent solving and how is that benefiting you?** Varicent’s a champ at dealing with sales pay plans. It’s got tools for cooking up all sorts of pay deals to keep the sales gang pumped. Plus, being able to link up with other systems is ace for sharing data and making things run like clockwork. ### 49. New to Varicent- Banking industry **Rating:** 4.5/5.0 stars **Reviewed by:** Scott C. | Enterprise (> 1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Varicent?** Customer orientation is excellent. The amount of willingness to satisfy the customer doesn't go unnoticed. Our support reps do a great job ensuring our concerns are addressed and find the support we need to make our experience as frictionless as possible. **What do you dislike about Varicent?** As a full-stack developer, I would like more control of the model at the admin level. - Copy / paste tables can only have a suffix, should be more options to create tables - Symon ELT documentation is limited and needs a more extensive community sharing **What problems is Varicent solving and how is that benefiting you?** Current commission software can not handle the explosive growth of the bank, so we decided to go off-shelf/ SaaS vs. in-house. ### 50. Easy tool for mastering sales with advanced forecasting & compensation **Rating:** 4.0/5.0 stars **Reviewed by:** Tommy S. | Sales & Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 19, 2023 **What do you like best about Varicent?** Varicent's forecasting functionality is outstanding. It's quite beneficial for forecasting sales patterns, allowing for resource allocation where it's most necessary, and ensuring that sales goals are achieved more effectively. Great customer service is offered, and issues that are significant to us receive high-level, individualized attention. Anything we want to do can literally be paid for by the system. Superior after-implementation support is provided. **What do you dislike about Varicent?** Even for experienced database users, mastering Varicent can be quite challenging. Anything beyond simple configuration often requires the assistance of experts due to its complexity. Some advanced functionality even demands a high level of database management and technical design expertise. However, ongoing product improvements are gradually making the learning curve more manageable and user-friendly. **What problems is Varicent solving and how is that benefiting you?** The issue of computing intricate incentive schemes with lots of payees or data is resolved by Varicent. This enables us to spend more time performing analysis and consulting with our internal partners and less time manually implementing initiatives. Our company was able to increase the precision of its commission calculations, develop more substantial strategic compensation plans, and gain daily access to real-time data by using Varicent to handle the compensation calculation process. ## Varicent Discussions - [What is the alternative for webform?](https://www.g2.com/discussions/varicent-what-is-the-alternative-for-webform) - 1 comment, 1 upvote - [How are you using Varicent for HR Analytics?](https://www.g2.com/discussions/33707-how-are-you-using-varicent-for-hr-analytics) - 1 comment, 1 upvote - [What is the alternative for webform?](https://www.g2.com/discussions/what-is-the-alternative-for-webform) - 1 comment - [When we will going to have the feature of uploading files from PayeeWeb.](https://www.g2.com/discussions/49846-when-we-will-going-to-have-the-feature-of-uploading-files-from-payeeweb) - 1 comment - [what isthe best way to design the territory management](https://www.g2.com/discussions/33054-what-isthe-best-way-to-design-the-territory-management) - 1 comment - [View Varicent pricing details and edition comparison](https://www.g2.com/products/varicent-varicent/reviews?__hsfp=38884120&__hssc=107587101.1.1736121600593&__hstc=107587101.b8259356fcccdd9cfcb617fbd39b1ac4.1736121600590.1736121600591.1736121600592.1&adgroupid=148575500319&adid=659167592586&campaignid=20169773002&gad=1&gclid=CjwKCAjw4ZWkBhA4EiwAVJXwqarEo-7mqDMjUJjt1xKl8OliXeSAvfACy3D4E19SlSsUBTP779Oo5BoC93UQAvD_BwE&hsa_acc=6263071199&hsa_ad=659167592586&hsa_cam=20169773002&hsa_grp=148575500319&hsa_kw=sales+contest&hsa_mt=b&hsa_net=adwords&hsa_src=g&hsa_tgt=kwd-297367122200&hsa_ver=3&page=4&utm_campaign=Americas_TOFU_CA_Search_Category&utm_device=c&utm_keyword=sales+contest&utm_matchtype=b&utm_medium=cpc&utm_position=&utm_source=google&utm_term=sales+contest§ion=pricing&secure%5Bexpires_at%5D=2026-06-07+08%3A15%3A08+-0500&secure%5Bsession_id%5D=0d0185d1-7181-4ba1-b91b-c520273cded9&secure%5Btoken%5D=445ff1b959db021c045e264f68389a13961faec9f7820965bfef9bfa4c933ea7&format=llm_user) ## Varicent Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Amazon EC2](https://www.g2.com/products/amazon-ec2/reviews) - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Jet Analytics](https://www.g2.com/products/jet-analytics/reviews) - [Oracle Database](https://www.g2.com/products/oracle-database/reviews) - [Unit4 ERP](https://www.g2.com/products/unit4-erp/reviews) - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Varicent Features **Sales Rep Portal** - Commission Estimator - Dispute Management - Compensation Statements - Plan Documents and Agreements - Individual and Team Performance Reports - Mobile User Support **Sales Performance Features - Sales Planning** - Account Scoring - Revenue Planning - Account Segmentation - Sales Performance - Sales Forecasting - Integrations - Scenario Modeling **Agentic AI - Sales Performance Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Management Portal** - Sales Org Performance Reports - Monitor Sales Rep Performance - Territory Assignments/Management - Quota Assignments/Management - Commission splits and overrides - Workflow and Approvals - Budgeting **Incentives** - Badges - Triggers - Commission Calculator - Leaderboards **Territory Management - Sales Planning** - Territory Management - Territory Planning **Administration** - Adjustments/Dispute Resolution - Comp Modeling - Ease of Admin - Comp Modeling - Design Flexibility - Comp Statement Calculation and Distribution - Reports and Dashboards - Sales Hierarchy Management **Personalization** - Profiles - Custom Reports - Dashboards - Goal Setting **Quota & Capacity Management - Sales Planning** - Quota Management - Capacity Management - Quota Planning **Platform** - CRM Integration - Financial Integration - HCM/HRIS Integration - Customization - APIs - Internationalization - Performance and Reliability **Administrative** - Integration - Employee Structure - Behavior Monitoring **Agentic AI - Sales Planning** - Autonomous Task Execution - Multi-step Planning **Agentic AI - Sales Compensation** - Natural Language Interaction ## Top Varicent Alternatives - [CaptivateIQ](https://www.g2.com/products/captivateiq/reviews) - 4.7/5.0 (3,408 reviews) - [Xactly](https://www.g2.com/products/xactly/reviews) - 4.2/5.0 (1,073 reviews) - [Salesforce Spiff](https://www.g2.com/products/salesforce-spiff/reviews) - 4.6/5.0 (3,001 reviews)