Compare Agentforce Sales (formerly Salesforce Sales Cloud) and Pipedrive 
At a Glance
Market Segments
Mid-Market (46.0% of reviews)
Small-Business (72.6% of reviews)
Entry-Level Pricing
$25.00 1 User Per Month
$24.00 1 Seats Per Month
Agentforce Sales (formerly Salesforce Sales Cloud)
Star Rating
(25,549)4.4 out of 5
Market Segments
Mid-Market (46.0% of reviews)
Pros & Cons
Entry-Level Pricing
$25.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansPipedrive
Star Rating
(2,976)4.3 out of 5
Market Segments
Small-Business (72.6% of reviews)
Pros & Cons
Entry-Level Pricing
$24.00 1 Seats Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Agentforce Sales excels in providing powerful automation and customizable dashboards, which significantly enhance the efficiency of managing sales pipelines and customer relationships. Users appreciate how these features save time and streamline processes, making it a strong choice for teams looking for comprehensive sales management tools.
- Users say that Pipedrive stands out for its ease of use and strong mobile apps, making it particularly appealing for fast-moving teams. Reviewers highlight its intuitive interface and the ability to quickly sort clients, which simplifies daily tasks and enhances productivity.
- According to verified reviews, Agentforce Sales has a higher overall satisfaction score, reflecting its robust capabilities in sales analytics and email tracking. Users note that the real-time insights provided by Agentforce Sales help them make informed decisions and improve their sales strategies.
- Reviewers mention that while Pipedrive offers excellent sales automation tools, it sometimes lacks the depth of features found in Agentforce Sales. Users have expressed a desire for more advanced analytics and reporting capabilities, which are more prevalent in Agentforce Sales.
- Users appreciate the quality of support provided by both platforms, but Pipedrive receives slightly higher marks in this area. Reviewers have noted that Pipedrive's support team is responsive and helpful, which can be crucial for teams that rely heavily on timely assistance.
- G2 reviewers highlight that Agentforce Sales is particularly well-suited for mid-market companies, while Pipedrive is favored by small businesses. This distinction suggests that Agentforce Sales may offer more comprehensive features for larger teams, whereas Pipedrive's simplicity and focus on essential tools cater well to smaller organizations.
Pricing
Entry-Level Pricing
Agentforce Sales (formerly Salesforce Sales Cloud)
Starter Edition
$25.00
1 User Per Month
Out-of-the-box CRM for up to 10 users
- Automatic data capture
- Lead Management
- Opportunity Management
Pipedrive
Lite
$24.00
1 Seats Per Month
per month per user.
14$ / month billed annually
- Organize your sales in one simple, intuitive workspace:
- Lead, calendar and pipeline management
- Sales Assistant and AI-generated reports
Free Trial
Agentforce Sales (formerly Salesforce Sales Cloud)
Free Trial is available
Pipedrive
Free Trial is available
Ratings
Meets Requirements
8.8
13,965
8.5
2,582
Ease of Use
8.2
17,955
8.9
2,619
Ease of Setup
7.8
8,904
8.7
1,626
Ease of Admin
7.9
4,485
8.6
1,021
Quality of Support
8.1
12,185
8.4
2,207
Has the product been a good partner in doing business?
8.4
4,448
8.7
989
Product Direction (% positive)
8.3
13,634
8.8
2,544
Features by Category
Sales Force Automation
8.8
9547
|
Verified
8.5
2041
|
Verified
8.3
6403
|
Verified
Feature Not Available
8.7
9271
|
Verified
8.9
2104
|
Verified
8.3
9500
|
Verified
8.6
2096
|
Verified
8.0
7327
|
Verified
7.7
1614
|
Verified
8.2
7621
|
Verified
8.4
1120
|
Verified
8.0
6765
|
Verified
7.7
1615
|
Verified
8.1
6666
|
Verified
7.7
1569
8.3
7417
|
Verified
7.8
1674
Marketing Automation
8.0
6679
|
Verified
7.5
1512
|
Verified
8.1
6998
|
Verified
7.5
1492
|
Verified
8.5
8074
|
Verified
8.5
1848
|
Verified
7.9
5432
7.5
1448
|
Verified
Customer Support
8.3
6834
|
Verified
7.9
1008
8.1
6391
|
Verified
7.8
988
8.2
6791
|
Verified
8.0
1019
8.0
5502
|
Verified
7.5
1476
8.2
5996
|
Verified
7.7
961
Reporting & Analytics
8.5
8997
|
Verified
8.0
1872
|
Verified
8.5
9170
|
Verified
8.3
1959
|
Verified
8.2
7461
|
Verified
7.9
1720
|
Verified
Mobile & Social
7.9
5628
|
Verified
7.6
1424
|
Verified
7.8
5252
|
Verified
7.4
1376
|
Verified
7.7
6108
|
Verified
7.9
1590
|
Verified
Platform
8.5
3623
|
Verified
8.2
1343
|
Verified
8.5
3627
|
Verified
8.3
1335
8.6
3631
|
Verified
8.4
1358
|
Verified
8.4
2900
|
Verified
8.2
1169
|
Verified
8.5
3177
|
Verified
7.3
1059
|
Verified
8.1
3195
|
Verified
7.8
1171
8.7
3619
|
Verified
8.7
1325
|
Verified
8.1
3029
7.8
1125
Integration
8.5
2604
|
Verified
8.1
1228
|
Verified
8.5
3073
|
Verified
8.0
1163
|
Verified
8.5
2900
|
Verified
7.8
1093
|
Verified
Generative AI
7.6
890
Feature Not Available
Agentic AI - CRM
7.8
252
7.3
169
7.9
250
7.6
172
8.2
249
7.5
170
8.0
240
7.3
169
8.0
241
7.3
168
8.0
244
7.3
169
8.2
245
7.6
172
Email Marketing
Not enough data
8.2
210
Not enough data
8.2
211
Not enough data
7.8
205
Not enough data
8.2
209
Not enough data
8.3
211
Not enough data
8.2
206
Not enough data
7.9
205
Not enough data
8.2
203
Not enough data
7.5
197
Reporting & Analytics
Not enough data
7.5
192
Not enough data
8.2
205
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
7.0
25
Not enough data
6.9
25
Not enough data
7.3
25
Not enough data
7.5
24
Not enough data
7.5
25
Integration
Not enough data
8.2
226
Not enough data
7.8
223
Not enough data
7.9
220
Not enough data
8.2
220
Not enough data
7.2
213
Not enough data
7.3
210
Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Self Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Advanced Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Building Reports
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cartography
8.8
40
Not enough data
8.5
36
Not enough data
8.6
40
Not enough data
8.5
40
Not enough data
Analysis
8.4
33
Not enough data
8.5
39
Not enough data
8.5
36
Not enough data
8.5
35
Not enough data
Reporting
8.7
34
Not enough data
8.5
29
Not enough data
8.8
27
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
8.6
274
Not enough data
8.8
297
Not enough data
8.8
317
Not enough data
8.6
292
Not enough data
Organization
9.0
354
Not enough data
8.8
345
Not enough data
8.8
340
Not enough data
Performance Analysis
8.4
286
Not enough data
8.8
308
Not enough data
Sales Analysis
8.4
285
Not enough data
8.8
302
Not enough data
Generative AI
8.5
126
Not enough data
8.4
126
Not enough data
Agentic AI - AI Sales Assistant
9.2
28
Not enough data
9.1
28
Not enough data
8.9
27
Not enough data
9.0
26
Not enough data
9.3
28
Not enough data
9.1
27
Not enough data
9.3
28
Not enough data
Integrated Workflows
8.7
523
Not enough data
8.5
515
Not enough data
8.1
470
Not enough data
8.1
464
Not enough data
8.9
527
Not enough data
8.4
472
Not enough data
8.6
484
Not enough data
Repeatability and Reportability
8.4
486
Not enough data
8.7
504
Not enough data
8.7
501
Not enough data
8.3
486
Not enough data
7.8
418
Not enough data
AI and Automation
8.5
465
Not enough data
8.4
473
Not enough data
8.3
429
Not enough data
8.0
433
Not enough data
7.8
416
Not enough data
Generative AI
7.4
271
Not enough data
Agentic AI - Sales Engagement
8.3
89
Not enough data
8.5
90
Not enough data
8.6
87
Not enough data
8.4
90
Not enough data
8.3
89
Not enough data
8.2
90
Not enough data
8.5
90
Not enough data
Call Analytics
8.7
131
Not enough data
8.5
135
Not enough data
8.7
131
Not enough data
8.9
132
Not enough data
Artificial Intelligence - Conversation Intelligence
8.7
141
Not enough data
8.6
125
Not enough data
Not enough data
Not enough data
Generative AI
8.2
58
Not enough data
Agentic AI - Conversation Intelligence
8.6
12
Not enough data
9.2
14
Not enough data
9.2
13
Not enough data
9.2
14
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
9.0
13
Not enough data
Revenue Sourcing and Forecasting
8.6
65
Not enough data
8.5
66
Not enough data
8.8
66
Not enough data
8.5
63
Not enough data
8.4
63
Not enough data
8.3
57
Not enough data
8.2
58
Not enough data
CRM Data Enrichment
8.1
63
Not enough data
8.4
61
Not enough data
8.2
59
Not enough data
8.0
62
Not enough data
8.5
56
Not enough data
Account Management
8.2
63
Not enough data
8.0
63
Not enough data
8.1
60
Not enough data
8.2
59
Not enough data
8.6
55
Not enough data
8.4
56
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.8
20
Not enough data
8.1
20
Not enough data
8.3
20
Not enough data
8.1
20
Not enough data
8.0
20
Not enough data
Territory Mapping
8.8
36
Not enough data
8.7
34
Not enough data
8.5
34
Not enough data
Route Planning
9.0
33
Not enough data
9.0
35
Not enough data
9.3
36
Not enough data
Sales Performance Management
8.4
31
Not enough data
8.6
34
Not enough data
9.1
34
Not enough data
Presentation and Forms
8.1
30
Not enough data
8.4
33
Not enough data
8.6
33
Not enough data
Customization
Not enough data
8.3
76
Not enough data
7.8
72
Not enough data
7.3
71
Not enough data
7.7
76
Additional Functionality
Not enough data
8.2
74
Not enough data
6.7
70
Not enough data
7.8
78
Not enough data
6.9
71
Not enough data
7.5
73
Integrations
8.1
156
Not enough data
8.5
157
Not enough data
8.1
156
Not enough data
8.1
155
Not enough data
8.8
158
Not enough data
Branding & Customizatio
8.1
151
Not enough data
8.2
154
Not enough data
8.3
154
Not enough data
Automatic Rules & Configurations
8.4
155
Not enough data
8.3
155
Not enough data
8.0
156
Not enough data
Agentic AI - Business Scheduling
8.3
32
Not enough data
8.4
34
Not enough data
Sales Performance Features - Sales Planning
8.4
175
Not enough data
8.5
164
Not enough data
8.5
169
Not enough data
8.6
172
Not enough data
8.6
170
Not enough data
8.8
168
Not enough data
8.2
164
Not enough data
Territory Management - Sales Planning
8.6
166
Not enough data
8.5
172
Not enough data
Quota & Capacity Management - Sales Planning
8.4
169
Not enough data
8.4
176
Not enough data
8.4
168
Not enough data
Agentic AI - Sales Planning
8.5
57
Not enough data
8.5
56
Not enough data
Agentic AI - Lead Scoring
7.8
56
Not enough data
8.2
55
Not enough data
7.9
57
Not enough data
8.1
58
Not enough data
Attribution
8.9
454
Not enough data
8.9
458
Not enough data
8.6
436
Not enough data
Discovery
8.9
462
Not enough data
8.6
455
Not enough data
8.6
433
Not enough data
Management
8.5
421
Not enough data
8.6
443
Not enough data
Platform
8.6
433
Not enough data
8.6
432
Not enough data
Agentic AI - Sales Performance Management
8.5
75
7.2
66
8.6
74
7.3
65
8.5
76
7.4
64
Incentives
8.2
439
6.9
391
8.4
503
7.4
400
8.0
436
Feature Not Available
8.6
514
7.1
395
Personalization
8.6
485
7.7
414
8.8
561
7.9
408
8.9
594
8.3
428
8.6
537
8.0
411
Administrative
8.7
566
7.8
408
8.5
528
7.7
401
8.4
510
7.5
387
Agentic AI - Email Tracking
8.1
62
7.7
56
8.4
60
7.8
57
8.4
60
7.7
57
8.2
61
7.5
55
8.4
61
7.6
56
8.3
60
7.8
56
8.3
63
8.1
55
Analytics
8.3
568
8.0
255
8.4
577
8.2
256
8.3
591
8.1
249
Customizations
8.7
622
8.2
267
8.5
592
8.3
256
8.5
625
8.3
269
8.3
570
7.9
257
8.4
597
8.3
258
Generative AI
7.5
290
Feature Not Available
Agentic AI - Sales Analytics
8.3
80
7.3
57
8.6
79
7.4
58
8.4
80
7.4
58
8.3
79
7.3
58
8.3
79
7.3
57
Data Sourcing
8.5
968
7.8
425
8.7
999
8.0
431
8.3
902
7.9
426
8.7
1031
8.4
435
8.6
962
8.0
420
Predictive Analytics
8.4
947
7.7
422
8.6
961
7.8
424
8.1
856
7.4
407
8.3
896
7.7
416
Sales Management
8.7
985
8.7
441
8.1
858
7.6
410
8.6
982
8.3
419
8.8
1052
8.7
442
Agentic AI - Outbound Call Tracking
8.6
39
Not enough data
8.6
40
Not enough data
Calling
8.5
186
Not enough data
8.4
177
Not enough data
8.7
186
Not enough data
8.7
184
Not enough data
8.6
45
Not enough data
Contacts
8.8
177
Not enough data
8.7
180
Not enough data
8.7
182
Not enough data
Insights
9.1
189
Not enough data
8.9
183
Not enough data
8.3
179
Not enough data
8.5
189
Not enough data
8.4
183
Not enough data
8.7
39
Not enough data
Agentic AI - Sales Coaching
9.0
21
Not enough data
9.0
21
Not enough data
9.2
22
Not enough data
9.2
22
Not enough data
Training
8.8
258
Not enough data
8.8
250
Not enough data
8.5
209
Not enough data
8.5
244
Not enough data
Feedback
8.8
239
Not enough data
8.6
234
Not enough data
8.6
215
Not enough data
8.6
202
Not enough data
8.8
226
Not enough data
8.9
229
Not enough data
8.7
200
Not enough data
Generative AI
7.6
72
Not enough data
Agentic AI - Sales Enablement
8.0
34
Not enough data
8.0
33
Not enough data
8.2
34
Not enough data
Content Management
8.3
353
Not enough data
8.1
344
Not enough data
8.2
330
Not enough data
8.5
319
Not enough data
8.3
337
Not enough data
Analytics
8.7
347
Not enough data
8.4
345
Not enough data
8.5
226
Not enough data
8.3
352
Not enough data
Learning Management - Sales Enablement
8.3
27
Not enough data
8.4
27
Not enough data
8.5
27
Not enough data
Revenue Enablement - Sales Enablement
8.3
26
Not enough data
8.3
29
Not enough data
8.8
28
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Agentforce Sales (formerly Salesforce Sales Cloud) and Pipedrive are categorized as Sales Analytics, Email Tracking, Sales Performance Management, and CRM
Unique Categories
Agentforce Sales (formerly Salesforce Sales Cloud) is categorized as Sales Planning, Business Scheduling, Revenue Operations & Intelligence (RO&I), Conversation Intelligence, Sales Engagement, AI Sales Assistant, Location Intelligence, Field Sales, Sales Coaching, Sales Enablement, Outbound Call Tracking, Lead Scoring, and Revenue AI Platforms
Pipedrive is categorized as Email Marketing and Online Form Builder
Reviews
Reviewers' Company Size
Agentforce Sales (formerly Salesforce Sales Cloud)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Pipedrive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
13.6%
Information Technology and Services
11.8%
Financial Services
6.8%
Marketing and Advertising
4.9%
Internet
3.2%
Other
59.7%
Computer Software
10.9%
Information Technology and Services
10.1%
Marketing and Advertising
10.0%
Financial Services
4.2%
Construction
3.2%
Other
61.5%
Discussions
When do you need a CRM?
11 Comments
MA
Your writing is really informative, especially because it's so meaningful and updated. Thanks for sharing this wonderful post!
Your writing is really...Read more
How can total cost of ownership (TCO) be made better using Salesforce?
11 Comments
AS
When planning for a Salesforce implementation and creating your budget you’ll want to consider the total cost of ownership (TCO). Figuring this out will help...Read more
What are the features of CRM software?
8 Comments
MM
1. Customer Management,
2. Employee Day to Day Activity tracking,
3. Make your business process smooth
4. Automated workflow
5. Validated workflow...Read more
What is the best way to use email marketing with Pipedrive?
3 Comments
JB
We use the Pipedrive CAMPAIGNS feature inside of Pipedrive to send out mass / bulk emails that are personalized with 'merge' fields. The interface & builder...Read more
How do I move deals between stages with any email marketers?
2 Comments
RL
If you are asking about integration between PD and an email marketing platform (like MailChimp), the easiest way is through Zapier.Read more
Does anyone integrate Pipedrive with Infusionsoft?
2 Comments
PR
This can be done if we write an API that would work seamlessly. There should be no problem. You cAn contact us if you would like some help. Priyanka@navsoft.inRead more
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