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Compare Sage Intacct and Tidio 
Featured Products
At a Glance
Market Segments
Mid-Market (60.4% of reviews)
Small-Business (90.6% of reviews)
Entry-Level Pricing
$0
Free Per Month
Sage Intacct
Star Rating
(4,021)4.3 out of 5
Market Segments
Mid-Market (60.4% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Learn more about Sage IntacctTidio
Star Rating
(1,853)4.7 out of 5
Market Segments
Small-Business (90.6% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 5 pricing plansSage Intacct vs Tidio
When assessing the two solutions, reviewers found Tidio easier to use, set up, and administer. Reviewers also preferred doing business with Tidio overall.
- Reviewers felt that Tidio meets the needs of their business better than Sage Intacct.
- When comparing quality of ongoing product support, reviewers felt that Tidio is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Tidio over Sage Intacct.
Pricing
Entry-Level Pricing
Tidio
Free
Free
Per Month
For solo entrepreneurs. Free forever. No credit card requried.
- 50 Handled Conversations
- Live Chat
- Help Desk
Free Trial
Sage Intacct
No trial information availableTidio
Free Trial is available
Ratings
Meets Requirements
8.6
3,100
9.1
1,302
Ease of Use
8.4
3,159
9.3
1,320
Ease of Setup
7.8
1,465
9.2
1,060
Ease of Admin
8.3
961
9.2
947
Quality of Support
8.1
2,810
9.2
1,136
Has the product been a good partner in doing business?
8.4
950
9.2
897
Product Direction (% positive)
8.9
3,089
9.2
1,170
Features by Category
Ticket and Case Management
Not enough data
8.5
83
Not enough data
8.4
81
Not enough data
8.4
87
Not enough data
8.6
88
Not enough data
7.9
71
Not enough data
8.6
80
Not enough data
8.2
75
Not enough data
8.4
75
Generative AI
Not enough data
7.2
46
Not enough data
6.9
44
Agentic AI - Help Desk
Not enough data
7.0
15
Not enough data
7.1
15
Not enough data
7.0
15
Communication Channels
Not enough data
8.7
80
Not enough data
8.7
78
Not enough data
9.2
87
Not enough data
8.0
73
Not enough data
7.2
68
Platform
Not enough data
8.8
104
Not enough data
8.9
718
|
Verified
Not enough data
9.0
109
Not enough data
8.7
110
Not enough data
8.2
94
Not enough data
8.8
107
General Ledger
8.8
2410
|
Verified
Not enough data
8.4
2277
|
Verified
Not enough data
8.4
2318
|
Verified
Not enough data
Accounts Receivable
8.0
2008
|
Verified
Not enough data
7.9
1758
|
Verified
Not enough data
7.5
1556
Not enough data
Accounts Payable
8.1
1962
|
Verified
Not enough data
8.3
2122
|
Verified
Not enough data
7.8
1695
|
Verified
Not enough data
Other Functionality
7.4
1301
|
Verified
Not enough data
7.4
1277
|
Verified
Not enough data
7.4
1285
|
Verified
Not enough data
8.3
1896
|
Verified
Not enough data
8.0
1649
|
Verified
Not enough data
8.4
2055
|
Verified
Not enough data
7.7
1334
Not enough data
7.9
1538
|
Verified
Not enough data
Reporting & Analytics
8.5
2218
|
Verified
Not enough data
8.1
2213
|
Verified
Not enough data
7.7
1759
|
Verified
Not enough data
8.2
2049
|
Verified
Not enough data
Platform
8.1
2026
|
Verified
Not enough data
8.1
1863
|
Verified
Not enough data
8.4
2106
|
Verified
Not enough data
7.9
1467
|
Verified
Not enough data
8.7
2108
|
Verified
Not enough data
8.2
1908
|
Verified
Not enough data
Integration
8.3
2140
|
Verified
Not enough data
8.0
1726
|
Verified
Not enough data
8.0
1657
|
Verified
Not enough data
Cash Flow
8.0
1188
|
Verified
Not enough data
8.3
1324
|
Verified
Not enough data
8.4
1360
|
Verified
Not enough data
Budgeting & Forecasting
7.7
1759
|
Verified
Not enough data
8.3
1351
|
Verified
Not enough data
7.8
1088
|
Verified
Not enough data
8.1
1310
|
Verified
Not enough data
Revenue
8.2
1253
|
Verified
Not enough data
8.1
1231
|
Verified
Not enough data
7.9
1076
|
Verified
Not enough data
Payroll
7.6
1034
|
Verified
Not enough data
Feature Not Available
Not enough data
7.5
1054
|
Verified
Not enough data
8.0
1319
|
Verified
Not enough data
AI
7.2
485
Not enough data
7.4
485
Not enough data
7.3
478
Not enough data
7.1
477
Not enough data
7.2
478
Not enough data
7.0
470
Not enough data
7.9
497
Not enough data
7.7
478
Not enough data
7.4
478
Not enough data
7.2
471
Not enough data
Mobile Applications - Accounting
7.5
309
Not enough data
7.5
310
Not enough data
7.5
306
Not enough data
7.0
302
Not enough data
7.4
303
Not enough data
7.7
312
Not enough data
Agentic AI - Accounting
6.8
136
Not enough data
General Ledger
8.8
2410
|
Verified
Not enough data
8.4
2277
|
Verified
Not enough data
8.4
2318
|
Verified
Not enough data
Accounts Receivable
8.0
2008
|
Verified
Not enough data
7.9
1758
|
Verified
Not enough data
7.5
1556
Not enough data
Accounts Payable
8.1
1962
|
Verified
Not enough data
8.3
2122
|
Verified
Not enough data
7.8
1695
|
Verified
Not enough data
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
8.6
108
Not enough data
8.6
106
Interaction
Not enough data
8.3
106
Not enough data
8.4
109
Not enough data
8.3
104
Not enough data
8.3
105
Not enough data
8.2
106
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
8.2
103
Not enough data
8.0
101
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
8.3
100
Not enough data
8.3
101
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
8.2
97
Not enough data
8.2
98
Not enough data
8.1
97
Not enough data
8.2
99
Agentic AI - AI Chatbots
Not enough data
7.6
12
Not enough data
7.8
12
Not enough data
7.9
13
Not enough data
7.5
14
Not enough data
7.6
14
Not enough data
7.4
14
Not enough data
7.9
14
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Billing and Payments
9.0
121
Not enough data
8.8
118
Not enough data
8.6
111
Not enough data
Revenue Recognition
8.8
109
Not enough data
8.9
122
Not enough data
9.1
117
Not enough data
Revenue Optimization
8.5
92
Not enough data
8.7
84
Not enough data
8.4
92
Not enough data
8.5
107
Not enough data
Messenger
Not enough data
8.5
85
Not enough data
8.3
87
Not enough data
9.2
86
Not enough data
8.8
84
Channels
Not enough data
8.2
83
Not enough data
9.0
83
Not enough data
8.0
79
Not enough data
7.7
75
Not enough data
7.9
79
Customers
Not enough data
8.6
81
Not enough data
8.5
82
Not enough data
8.8
80
Not enough data
8.8
81
Not enough data
8.8
81
Agentic AI - Conversational Marketing
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.1
7
Billing
8.8
178
|
Verified
Not enough data
8.9
171
|
Verified
Not enough data
8.7
178
|
Verified
Not enough data
Feature Not Available
Not enough data
Dunning
8.6
144
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Performance
8.7
135
|
Verified
Not enough data
8.3
140
|
Verified
Not enough data
8.3
135
|
Verified
Not enough data
Reporting
8.6
133
|
Verified
Not enough data
8.7
130
|
Verified
Not enough data
8.9
133
|
Verified
Not enough data
Agentic AI - Subscription Billing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Recognition
8.7
409
Not enough data
8.7
406
Not enough data
8.5
408
Not enough data
8.6
378
Not enough data
8.4
347
Not enough data
Revenue Performance
8.4
344
Not enough data
8.3
326
Not enough data
8.2
329
Not enough data
8.0
330
Not enough data
7.9
306
Not enough data
Revenue Optimization
8.2
344
Not enough data
7.8
282
Not enough data
7.7
290
Not enough data
8.0
295
Not enough data
Integration
8.4
382
Not enough data
7.9
305
Not enough data
7.7
279
Not enough data
8.0
335
Not enough data
User Analysis
Not enough data
Not enough data
Not enough data
Not enough data
User Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Walkthrough Type
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Digital Adoption Platform
Not enough data
Not enough data
Functions - Digital Adoption Platform
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Invoice Management
8.3
353
|
Verified
Not enough data
8.0
315
|
Verified
Not enough data
8.1
323
|
Verified
Not enough data
Invoice Processing
8.3
352
|
Verified
Not enough data
8.5
417
|
Verified
Not enough data
8.4
381
|
Verified
Not enough data
8.3
317
|
Verified
Not enough data
Analytics
8.6
398
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
322
|
Verified
Not enough data
Integration
8.9
428
|
Verified
Not enough data
8.5
392
|
Verified
Not enough data
8.4
354
|
Verified
Not enough data
Risk
8.2
308
Not enough data
8.1
294
Not enough data
7.9
273
Not enough data
Recovery
7.9
261
Not enough data
8.4
324
Not enough data
Audit
8.4
324
Not enough data
8.2
286
Not enough data
7.9
291
Not enough data
8.2
317
Not enough data
Fraud
8.1
307
Not enough data
8.2
297
Not enough data
8.1
291
Not enough data
Agentic AI - AP Automation
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Not enough data
Channels
Not enough data
8.0
57
Not enough data
8.1
56
Not enough data
Feature Not Available
Design
Not enough data
8.4
55
Not enough data
7.6
56
Not enough data
8.0
56
Not enough data
8.2
55
Not enough data
8.2
55
Generative AI
Not enough data
7.7
37
Not enough data
7.6
36
Accounting
8.5
321
|
Verified
Not enough data
8.5
299
|
Verified
Not enough data
8.4
346
|
Verified
Not enough data
8.0
290
|
Verified
Not enough data
8.1
267
|
Verified
Not enough data
8.5
350
|
Verified
Not enough data
8.3
310
|
Verified
Not enough data
8.7
354
|
Verified
Not enough data
8.3
301
|
Verified
Not enough data
8.6
324
|
Verified
Not enough data
8.5
302
|
Verified
Not enough data
8.4
281
|
Verified
Not enough data
8.5
312
|
Verified
Not enough data
8.6
311
|
Verified
Not enough data
8.4
253
|
Verified
Not enough data
8.4
257
|
Verified
Not enough data
8.4
249
|
Verified
Not enough data
8.5
265
|
Verified
Not enough data
Back Office
8.4
285
|
Verified
Not enough data
8.1
259
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
244
|
Verified
Not enough data
8.3
252
|
Verified
Not enough data
8.2
236
|
Verified
Not enough data
8.1
227
|
Verified
Not enough data
8.4
262
|
Verified
Not enough data
8.3
241
|
Verified
Not enough data
8.0
211
|
Verified
Not enough data
8.0
216
|
Verified
Not enough data
8.1
228
|
Verified
Not enough data
8.2
223
|
Verified
Not enough data
8.0
210
|
Verified
Not enough data
Front Office
8.1
220
|
Verified
Not enough data
8.0
221
|
Verified
Not enough data
8.3
234
|
Verified
Not enough data
8.3
238
|
Verified
Not enough data
8.2
218
|
Verified
Not enough data
8.1
205
|
Verified
Not enough data
8.0
203
|
Verified
Not enough data
8.1
221
|
Verified
Not enough data
8.2
214
|
Verified
Not enough data
8.0
207
|
Verified
Not enough data
8.3
213
|
Verified
Not enough data
8.0
222
|
Verified
Not enough data
7.9
205
|
Verified
Not enough data
8.0
203
|
Verified
Not enough data
8.0
204
|
Verified
Not enough data
8.2
216
|
Verified
Not enough data
Integration
8.4
260
|
Verified
Not enough data
8.6
297
|
Verified
Not enough data
8.5
267
|
Verified
Not enough data
Logistics
8.3
220
|
Verified
Not enough data
8.1
208
|
Verified
Not enough data
8.0
205
|
Verified
Not enough data
8.2
212
|
Verified
Not enough data
8.1
214
|
Verified
Not enough data
8.1
216
|
Verified
Not enough data
8.0
206
|
Verified
Not enough data
8.0
205
|
Verified
Not enough data
8.2
213
|
Verified
Not enough data
8.1
207
|
Verified
Not enough data
Platform
8.4
284
|
Verified
Not enough data
8.3
236
|
Verified
Not enough data
8.3
268
|
Verified
Not enough data
8.7
287
|
Verified
Not enough data
8.6
296
|
Verified
Not enough data
8.4
265
|
Verified
Not enough data
Production
8.2
193
|
Verified
Not enough data
8.1
194
|
Verified
Not enough data
8.1
193
|
Verified
Not enough data
8.2
192
|
Verified
Not enough data
8.2
200
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.1
197
|
Verified
Not enough data
8.2
193
|
Verified
Not enough data
8.2
192
|
Verified
Not enough data
8.1
190
|
Verified
Not enough data
8.0
191
|
Verified
Not enough data
8.0
197
|
Verified
Not enough data
Reporting & Analytics
8.4
303
|
Verified
Not enough data
8.5
298
|
Verified
Not enough data
8.5
289
|
Verified
Not enough data
Generative AI
7.8
85
Not enough data
7.8
83
Not enough data
Agentic AI - ERP Systems
6.6
17
Not enough data
Accounting
8.9
140
Not enough data
8.6
130
Not enough data
8.5
130
Not enough data
9.1
139
Not enough data
8.9
132
Not enough data
8.7
131
Not enough data
8.8
141
Not enough data
8.5
123
Not enough data
8.7
122
Not enough data
8.6
121
Not enough data
8.6
115
Not enough data
8.7
127
Not enough data
Agentic AI - Project-Based ERP
5.4
8
Not enough data
6.1
9
Not enough data
Project Management
8.5
116
Not enough data
8.5
116
Not enough data
8.6
124
Not enough data
8.6
123
Not enough data
8.6
120
Not enough data
8.4
111
Not enough data
8.6
114
Not enough data
Sales & Marketing
8.5
115
Not enough data
8.4
120
Not enough data
8.4
109
Not enough data
8.3
120
Not enough data
8.0
109
Not enough data
HR
8.3
113
Not enough data
8.2
110
Not enough data
8.4
121
Not enough data
Procurement
8.5
115
Not enough data
8.5
125
Not enough data
8.4
114
Not enough data
8.4
114
Not enough data
8.5
115
Not enough data
Content Management
8.4
119
Not enough data
8.3
119
Not enough data
8.4
110
Not enough data
8.2
109
Not enough data
8.4
113
Not enough data
8.6
119
Not enough data
Analytics
8.3
113
Not enough data
8.3
117
Not enough data
8.3
109
Not enough data
Generative AI
7.8
38
Not enough data
7.5
38
Not enough data
Responses
Not enough data
8.1
12
Not enough data
8.3
12
Not enough data
8.5
12
Automation - AI Agents
Not enough data
8.8
8
Not enough data
8.1
8
Not enough data
7.7
8
Not enough data
7.9
8
Not enough data
7.9
8
Platform
Not enough data
8.5
12
Not enough data
7.6
12
Not enough data
7.8
12
Autonomy - AI Agents
Not enough data
8.1
8
Not enough data
8.8
8
Not enough data
7.5
8
Not enough data
8.5
8
Generative AI
Not enough data
8.0
9
Not enough data
7.8
9
Responses
Not enough data
8.7
495
Not enough data
8.8
487
Not enough data
8.8
486
Not enough data
8.7
470
Not enough data
8.7
427
Platform
Not enough data
9.3
506
Not enough data
8.8
456
Not enough data
8.7
456
Not enough data
8.7
452
Not enough data
8.3
352
Not enough data
8.7
404
Not enough data
8.9
467
Generative AI
Not enough data
8.0
128
Not enough data
8.1
125
Order Management
8.8
84
|
Verified
Not enough data
8.9
90
|
Verified
Not enough data
8.5
85
|
Verified
Not enough data
8.7
90
|
Verified
Not enough data
Products & Plans
8.5
85
|
Verified
Not enough data
8.5
85
|
Verified
Not enough data
8.6
83
|
Verified
Not enough data
8.6
84
|
Verified
Not enough data
Pricing
8.4
88
|
Verified
Not enough data
8.4
86
|
Verified
Not enough data
Feature Not Available
Not enough data
Revenue Management
8.9
94
|
Verified
Not enough data
8.9
89
|
Verified
Not enough data
8.8
91
|
Verified
Not enough data
8.8
96
|
Verified
Not enough data
Integration
8.7
93
|
Verified
Not enough data
9.2
96
|
Verified
Not enough data
8.8
82
|
Verified
Not enough data
Agentic AI - Subscription Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Conversational Platform
Not enough data
8.4
124
Not enough data
8.1
117
Not enough data
8.1
118
Not enough data
8.4
120
Support Automation
Not enough data
8.4
113
Not enough data
8.3
110
Not enough data
8.5
110
Not enough data
8.4
115
Generative AI
Not enough data
8.1
70
Not enough data
8.1
69
Customer Support
Not enough data
8.4
21
Not enough data
7.7
20
Not enough data
8.2
19
Automation
Not enough data
8.3
21
Not enough data
8.1
20
Not enough data
8.3
20
Artificial Intelligence
Not enough data
8.0
19
Not enough data
7.8
20
Not enough data
8.2
20
Generative AI
Not enough data
7.8
82
Not enough data
7.4
79
Not enough data
7.2
80
Communication
Not enough data
9.3
748
|
Verified
Not enough data
9.1
752
|
Verified
Not enough data
8.5
540
Not enough data
9.1
648
|
Verified
Not enough data
8.5
482
|
Verified
Internal Use
Not enough data
8.9
718
|
Verified
Not enough data
9.0
615
|
Verified
Not enough data
8.8
610
|
Verified
Not enough data
8.6
583
|
Verified
Not enough data
8.8
567
|
Verified
Not enough data
8.7
593
|
Verified
Generative AI
Not enough data
8.1
54
Self-Service Experience
Not enough data
8.7
90
Not enough data
8.8
81
Not enough data
8.7
26
Not enough data
8.8
87
Not enough data
8.9
88
Self-Service Platform
Not enough data
8.7
90
Not enough data
9.0
94
Not enough data
8.8
88
Not enough data
8.8
90
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
7.9(won by default)
26
Not enough data
7.9(won by default)
26
Process
Not enough data
8.2(won by default)
46
Not enough data
8.5(won by default)
48
Not enough data
8.4(won by default)
43
Channels
Not enough data
8.9(won by default)
49
Not enough data
8.9(won by default)
50
Not enough data
9.4(won by default)
51
Not enough data
8.1(won by default)
43
Not enough data
8.6(won by default)
43
Insight
Not enough data
8.5(won by default)
42
Not enough data
8.3(won by default)
46
Not enough data
9.1(won by default)
51
Not enough data
9.2(won by default)
41
Generative AI
Not enough data
5.2
7
Not enough data
Not enough data
Agentic AI - E-Commerce Tools
Not enough data
8.8
8
Not enough data
8.5
8
Not enough data
8.5
8
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
8.5
43
Not enough data
8.3
44
Not enough data
8.3
43
Not enough data
8.6
43
Not enough data
8.2
42
Customer Interaction Automation - AI Customer Support Agents
Not enough data
8.5
42
Not enough data
8.5
42
Not enough data
8.7
42
Not enough data
8.7
42
Automation
Not enough data
8.6
45
Not enough data
8.6
44
Not enough data
8.4
45
Autonomy
Not enough data
8.2
42
Not enough data
8.3
43
Not enough data
8.5
43
Not enough data
8.4
43
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sage Intacct and Tidio share no categories
Unique Categories
Sage Intacct is categorized as Subscription Billing, Revenue Management, Subscription Revenue Management, AP Automation, Project-Based ERP, ERP Systems, Nonprofit Accounting, Subscription Management, Accounting, and Construction Accounting
Tidio is categorized as Conversational Support, AI Agents For Business Operations, AI Customer Support Agents, AI Chatbots, Chatbots, Live Chat, Help Desk, Conversational Marketing, E-Commerce Tools, Customer Service Automation, Digital Customer Service Platforms, Customer Self-Service, Social Customer Service, Customer Communications Management, Digital Adoption Platform, and Shared Inbox
Reviews
Reviewers' Company Size
Sage Intacct
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Tidio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
21.9%
Non-Profit Organization Management
11.5%
Computer Software
6.4%
Hospital & Health Care
5.3%
Information Technology and Services
4.7%
Other
50.2%
Retail
8.2%
Marketing and Advertising
7.2%
Computer Software
5.5%
Information Technology and Services
5.1%
Health, Wellness and Fitness
4.1%
Other
69.9%
Alternatives
Discussions
What is the difference between Sage and Sage intacct?
5 Comments
SM
Sage intacct has feature-rich modules adaptive to slice and dice account taks compared to sage.Read more
How is the best practice to account for a prepayment when you don't have the invoice yet in AR.
3 Comments
RB
I would record it as a payment advance, if you already created a receipt batch for that day it will make it much easier.Read more
What is the best way to forecast revenue from different types of revenue streams?
3 Comments
PM
Sounds like something you will need to analyze in excel by pulling in the various components for each portfolio.Read more
What is Tidio?
3 Comments
SS
Tidio is a live chatbot used for any website! You can answer all your customer's questions in real-time. Or you can set up bots that automatically answer...Read more
What is Tidio used for?
3 Comments
SY
I have used tidio to make chat conversations with my customers in my wordpress website.Read more
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