G2 reviewers report that ZoomInfo Sales excels in its vast database, making it a powerful tool for finding leads and contact details. Users appreciate its ability to drill down into information, ensuring they target key prospects rather than sifting through irrelevant data.
Users say that Qualified shines in customer engagement, particularly with its chat functionality. Reviewers highlight how it streamlines the appointment-setting process, allowing for automatic scheduling after hours, which enhances efficiency and bypasses the need for business development representatives.
According to verified reviews, ZoomInfo Sales has received positive feedback for its user-friendly interface, with many users finding it easy to save and manage data. However, some users have noted that it can be challenging to configure for specific workflows.
Reviewers mention that Qualified's customer support is a standout feature, with users praising the dedicated customer success team for their effectiveness in guiding users on best practices and maximizing the platform's potential.
Users report that while ZoomInfo Sales offers advanced features like AI-driven outreach through its copilot add-on, some users feel that the overall support quality could be improved compared to Qualified's high ratings in this area.
G2 reviewers highlight that Qualified provides valuable insights into website visitor activity, which helps users generate better leads. This feature is particularly beneficial for businesses looking to enhance their online engagement and conversion rates.
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