Compare ICIMS and Paychex 
At a Glance
Market Segments
Enterprise (55.8% of reviews)
Small-Business (75.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Vendor for Pricing
ICIMS
Star Rating
(986)4.2 out of 5
Market Segments
Enterprise (55.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ICIMSPaychex
Star Rating
(1,640)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Paychex excels in providing a comprehensive solution for managing the entire employee lifecycle, with users highlighting its ability to consolidate recruitment, onboarding, and retirement processes into one platform. This integration is particularly appreciated in the Hiring module, which allows for efficient management of multiple job openings.
- Users say that iCIMS stands out for its robust applicant tracking capabilities and user-friendly interface. Reviewers have noted that the automation between candidate stages and reference checks is seamless, enabling quicker turnaround times for offers, which is crucial in competitive hiring environments.
- According to verified reviews, Paychex receives high marks for its customer support, with users praising the responsiveness and helpfulness of their service team. Many have shared positive experiences with specific representatives, which enhances the overall user experience.
- Reviewers mention that while iCIMS has a solid ATS system, some users have encountered challenges with its integration capabilities. Despite its strengths, there are mentions of needing more flexibility in customization to better fit unique organizational workflows.
- G2 reviewers highlight that Paychex offers a smoother setup process compared to iCIMS, with many users appreciating the intuitive onboarding wizard that simplifies initial implementation. This ease of setup can be a significant advantage for small businesses looking to get started quickly.
- Users report that while both platforms have their strengths, iCIMS has a slight edge in overall performance metrics, particularly in applicant tracking and interview scheduling. However, Paychex's strong focus on small business needs and its comprehensive service offerings make it a compelling choice for smaller organizations.
Pricing
Entry-Level Pricing
ICIMS
No pricing availableFree Trial
ICIMS
No trial information availablePaychex
No trial information availableRatings
Meets Requirements
8.5
865
8.7
1,315
Ease of Use
8.2
879
8.5
1,376
Ease of Setup
7.8
531
8.3
986
Ease of Admin
8.1
522
8.5
963
Quality of Support
8.1
803
8.3
1,269
Has the product been a good partner in doing business?
8.4
514
8.5
961
Product Direction (% positive)
8.4
853
7.5
1,293
Features by Category
Core HR
Not enough data
8.1
114
Not enough data
7.9
107
Not enough data
7.8
53
Not enough data
8.1
77
Not enough data
8.4
114
Not enough data
7.8
115
Generative AI
Not enough data
4.3
5
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Expense Reports
Not enough data
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Agentic AI - Expense Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile
Not enough data
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
7.7
13
Not enough data
7.8
24
|
Verified
Administration
Not enough data
8.5
26
|
Verified
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Employee Self Service
Not enough data
8.6
855
|
Verified
Not enough data
8.0
547
|
Verified
Not enough data
8.3
530
|
Verified
Administration
Not enough data
8.7
861
|
Verified
Not enough data
7.9
563
|
Verified
Not enough data
9.3
933
|
Verified
Not enough data
8.5
407
|
Verified
Not enough data
8.9
780
|
Verified
Not enough data
8.7
564
|
Verified
Not enough data
8.6
458
|
Verified
Not enough data
9.2
783
|
Verified
Not enough data
9.1
832
|
Verified
Taxes
Not enough data
9.1
880
|
Verified
Not enough data
9.0
835
|
Verified
Not enough data
9.1
828
|
Verified
Integration
Not enough data
7.8
264
|
Verified
Not enough data
7.7
303
|
Verified
Not enough data
7.7
307
|
Verified
Not enough data
7.6
266
|
Verified
Platform
Not enough data
8.6
862
|
Verified
Not enough data
8.6
841
|
Verified
Not enough data
8.7
877
|
Verified
Not enough data
8.7
729
|
Verified
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
7.9
152
Benefits Administration Platform Features
Not enough data
8.2
233
Not enough data
8.0
196
Not enough data
7.0
112
Not enough data
8.3
172
Not enough data
8.5
190
Not enough data
8.2
226
Not enough data
8.4
211
Not enough data
8.3
223
Not enough data
7.9
152
Not enough data
7.6
102
Not enough data
5.8
19
Not enough data
6.7
23
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Compliance
Not enough data
6.7
10
Not enough data
6.7
8
Not enough data
6.7
10
Platform
Not enough data
6.5
9
Not enough data
7.0
9
Not enough data
6.5
9
Support
Not enough data
6.2
10
Not enough data
7.0
9
Not enough data
6.9
8
Not enough data
6.5
11
Not enough data
6.9
12
Not enough data
6.0
13
Not enough data
6.0
12
Automation
Not enough data
7.3
25
Logistics
Not enough data
7.9
30
Not enough data
7.5
27
Not enough data
6.7
25
Management
Not enough data
6.5
19
Not enough data
7.4
20
Not enough data
7.7
25
Not enough data
8.0
30
Not enough data
8.1
30
Not enough data
8.4
31
Not enough data
7.6
28
Monitoring
Not enough data
7.6
25
Not enough data
7.6
26
Not enough data
7.1
26
Basics
7.7
119
Not enough data
Feature Not Available
Not enough data
7.7
113
Not enough data
Additional Functionality
7.7
117
Not enough data
7.7
97
Not enough data
6.5
101
Not enough data
Content
7.3
104
Not enough data
7.2
100
Not enough data
Recruiting and Onboarding
7.8
442
|
Verified
6.8
21
7.5
425
|
Verified
6.6
50
8.6
483
|
Verified
7.6
22
|
Verified
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Background Check Administration
Not enough data
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Background Check Data
Not enough data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Background Check Additional Functionality
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
AI Insight Check - Background Check
Not enough data
Feature Not Available
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Functionality
7.8
442
|
Verified
6.8
21
8.4
402
|
Verified
Not enough data
7.5
425
|
Verified
6.6
50
8.6
483
|
Verified
7.6
22
|
Verified
Agentic AI - Recruiting Automation
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance reviews
Not enough data
5.0
8
Not enough data
6.9
9
Not enough data
5.6
8
Goals
Not enough data
6.0
8
Not enough data
6.2
7
Feedback
Not enough data
6.5
9
Not enough data
6.5
8
Not enough data
6.5
8
Not enough data
6.0
7
Data
Not enough data
6.7
8
Not enough data
6.7
9
Agentic AI - Performance Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Career pathing
7.6
17
Not enough data
6.0
15
Not enough data
Opportunity matching
6.9
15
Not enough data
6.6
15
Not enough data
Analytics and integrations
7.3
15
Not enough data
7.2
17
Not enough data
7.7
17
Not enough data
Reports
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
6.8
12
Not enough data
8.2
12
Cleaning
Not enough data
6.4
13
Not enough data
7.6
11
Not enough data
8.0
11
Generative AI
Not enough data
Feature Not Available
Not enough data
6.9
9
Not enough data
5.7
9
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Generative AI
6.2
11
Not enough data
Recruitment Platform - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Recruitment AI - Recruitment Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Recruitment Platforms
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Sourcing
7.7
347
8.0
15
7.7
335
8.2
13
Not enough data
Not enough data
7.0
5
Not enough data
7.0
5
Not enough data
Candidate Management - Applicant Tracking System
7.6
281
8.1
15
8.3
6
Not enough data
8.1
6
Not enough data
7.0
5
Not enough data
4.0
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Feature Not Available
Not enough data
Feature Not Available
Feature Not Available
Platform Content
8.0
152
8.0
106
8.1
145
8.2
114
8.4
146
8.2
95
7.8
127
7.6
47
8.4
138
7.0
46
8.4
143
7.1
45
Platform Additional Functionality
7.9
139
8.4
130
6.8
93
7.5
52
6.9
94
7.9
61
8.0
143
7.8
83
7.9
142
7.9
101
Platform Data
7.4
119
7.7
57
7.6
133
7.9
78
7.8
124
7.6
64
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Recruiting and Onboarding
7.5
425
|
Verified
6.6
50
8.2
318
8.3
117
Agentic AI - Accounting & Finance
Not enough data
Not enough data
AI Core Recruiting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Interviewing & Assessment
Not enough data
Not enough data
Job Content Creation
Not enough data
Not enough data
AI Candidate Interaction & Outreach
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Candidate Evaluation & Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Course Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
LMS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Interface
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
7.6
33
|
Verified
Not enough data
7.7
35
|
Verified
Not enough data
7.2
35
|
Verified
Not enough data
Platform Content
6.8
31
|
Verified
Not enough data
6.9
37
|
Verified
Not enough data
7.1
35
|
Verified
Not enough data
6.5
34
|
Verified
Not enough data
Platform Performance
7.4
36
|
Verified
Not enough data
7.1
32
|
Verified
Not enough data
7.5
35
|
Verified
Not enough data
Platform Additional Functionality
7.9
36
|
Verified
Not enough data
6.2
33
|
Verified
Not enough data
Time Tracking
Not enough data
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Mobile Time Tracking
Not enough data
8.3
151
Administration
Not enough data
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Platform
Not enough data
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Workforce Management Platform Features
Not enough data
8.8
31
Not enough data
8.0
27
Not enough data
8.6
68
Not enough data
8.4
67
Not enough data
8.4
29
Not enough data
Feature Not Available
Not enough data
8.8
41
Not enough data
9.0
59
Not enough data
7.7
27
Not enough data
8.2
38
Platform
7.9
475
|
Verified
7.5
312
7.5
367
|
Verified
7.4
165
7.4
297
|
Verified
Feature Not Available
8.2
487
|
Verified
8.3
400
8.3
480
|
Verified
8.5
410
7.0
373
|
Verified
8.0
292
8.0
484
|
Verified
8.2
401
8.3
494
|
Verified
8.5
424
Categories
Categories
Shared Categories
ICIMS and Paychex are categorized as Candidate Relationship Management, Onboarding, and Applicant Tracking Systems (ATS)
Unique Categories
ICIMS is categorized as Talent Marketplace Platforms, Recruitment Platforms, Recruiting Automation, Recruitment Marketing, and AI Recruiting
Paychex is categorized as Time Tracking, PEO Providers, Time & Attendance, Benefits Administration, Performance Management, Payroll, Workforce Management, Background Check, HR Analytics, Corporate Learning Management Systems, Employee Perks, Core HR, Expense Management, HCM Software, and Employee Recognition
Reviews
Reviewers' Company Size
ICIMS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
17.1%
Information Technology and Services
6.7%
Staffing and Recruiting
5.5%
Human Resources
4.1%
Higher Education
3.4%
Other
63.2%
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
3.9%
Retail
3.9%
Other
74.4%
Alternatives
Discussions
What is iCIMS software?
1 Comment
JJ
Recruiting and hiring software Read more
Does SkillSurvey Reference allow for ratings of job skills?
1 Comment
Official Response from iCIMS SkillSurvey Reference
Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be...Read more
access same references
1 Comment
KT
You can reach our customer service team at support@skillsurvey.com with any questions. Due to the confidential nature of our process and the specific surveys...Read more
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
Could you gear the instructions to the CLIENT instead of the PayChex representative?
2 Comments
EG
Paychex provided a printout that we give to employees that tells them how to set up their accounts. When I set up the company's online account a few years...Read more
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