Our Pre-Hire 360 workflow is designed to help understand the “soft skills” a candidate has which include the specific behaviors that are required to be effective in a particular job. For example, for a customer service role, a question asks the references to rate the candidate on their ability to handle customer complaints with patience, listen well and work well with other stakeholders in the organization to resolve issues. Each survey includes approximately 20 behavioral questions. Customers may also choose to tailor the reference process for certain workforce segments. In this workflow, they may opt to create their own questions relevant to skills.
SkillSurvey isn’t just about checking references and credentials, we’re about applying the science of human behavior and harnessing the power of data and insights to help organizations hire the right people for every role.
SkillSurvey Reference® provides immediately useful insights so you can make better hiring decisions and SkillSurvey Source® offers new ways to build your talent pool. And for healthcare organizations, SkillSurvey Credential OnDemand® helps healthcare organizations onboard skilled practitioners faster with digital peer referencing. We help more than 1,400 companies, institutions, and organizations—including 800 healthcare organizations—harness the power of a-ha when they’re hiring.