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Compare Ozonetel and WhatConverts 
Featured Products
At a Glance
Market Segments
Mid-Market (62.2% of reviews)
Small-Business (87.9% of reviews)
Entry-Level Pricing
No pricing available
$30.00 Per Month
Ozonetel
Star Rating
(618)4.6 out of 5
Market Segments
Mid-Market (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about OzonetelWhatConverts
Star Rating
(282)4.9 out of 5
Market Segments
Small-Business (87.9% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 Per Month
Free Trial is available
Browse all 5 pricing plansOzonetel vs WhatConverts
When assessing the two solutions, reviewers found WhatConverts easier to use and administer. Reviewers also felt that WhatConverts was easier to do business with overall. However reviewers felt that the products are equally easy to set up.
- Reviewers felt that WhatConverts meets the needs of their business better than Ozonetel.
- When comparing quality of ongoing product support, reviewers felt that WhatConverts is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of WhatConverts over Ozonetel.
Pricing
Entry-Level Pricing
Ozonetel
No pricing availableWhatConverts
Call Tracking Plan
$30.00
Per Month
Track what marketing makes your phone ring.
- Dyanmic Number Insertion
- Call Tracking and Recording
- Instant Call Tracking Numbers
Free Trial
Ozonetel
Free Trial is available
WhatConverts
Free Trial is available
Ratings
Meets Requirements
8.9
548
9.4
251
Ease of Use
9.1
558
9.2
254
Ease of Setup
9.1
391
9.1
221
Ease of Admin
9.0
264
9.4
211
Quality of Support
9.0
548
9.9
246
Has the product been a good partner in doing business?
9.2
258
9.7
210
Product Direction (% positive)
9.6
549
9.7
242
Features by Category
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Sales Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Dialing Options
9.1
148
|
Verified
Not enough data
9.1
153
|
Verified
Not enough data
Not enough data
Not enough data
Agent Tools
8.6
135
|
Verified
Not enough data
8.9
140
|
Verified
Not enough data
9.2
149
|
Verified
Not enough data
Automation
8.8
126
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.8
126
|
Verified
Not enough data
Agentic AI - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
AI Capabilities - Auto Dialer
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
9.5
22
Not enough data
9.4
21
Not enough data
9.2
22
Not enough data
Knowledge Management
9.2
22
Not enough data
9.1
22
Not enough data
9.2
22
Not enough data
Compliance
9.3
24
Not enough data
9.2
23
Not enough data
9.3
23
Not enough data
9.2
22
Not enough data
Customer Support
8.8
23
Not enough data
9.4
23
Not enough data
9.2
23
Not enough data
Data Security
9.4
24
Not enough data
9.3
24
Not enough data
9.4
24
Not enough data
9.3
24
Not enough data
Administration
9.3
21
Not enough data
9.2
21
Not enough data
9.3
22
Not enough data
Generative AI
9.3
14
Not enough data
Call Analytics
Not enough data
9.7
5
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Agent Performance Management
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Generative AI
Not enough data
9.7
5
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
9.1
198
|
Verified
Not enough data
8.9
176
Not enough data
8.8
164
|
Verified
Not enough data
8.6
170
|
Verified
Not enough data
8.8
169
Not enough data
Generative AI
8.5
122
Not enough data
Functions
8.9
191
|
Verified
Not enough data
9.0
192
|
Verified
Not enough data
9.1
191
|
Verified
Not enough data
8.8
174
Not enough data
9.1
187
|
Verified
Not enough data
9.2
195
|
Verified
Not enough data
9.0
190
Not enough data
9.0
179
|
Verified
Not enough data
Agentic AI - Contact Center
9.3
10
Not enough data
9.0
10
Not enough data
9.5
10
Not enough data
9.7
10
Not enough data
Administrative
8.8
193
|
Verified
Not enough data
9.1
202
|
Verified
Not enough data
9.1
206
|
Verified
Not enough data
9.0
185
|
Verified
Not enough data
9.1
187
|
Verified
Not enough data
Attribution Modeling
Not enough data
9.2
95
Not enough data
8.7
92
Not enough data
8.3
83
Not enough data
9.0
87
Not enough data
8.9
90
Not enough data
8.6
83
Agentic AI - Attribution
Not enough data
6.4
11
Not enough data
6.4
11
Not enough data
6.5
11
Not enough data
5.8
11
Marketing
Not enough data
8.9
84
Not enough data
9.0
84
Not enough data
9.4
95
Not enough data
9.1
100
Reporting
Not enough data
9.3
108
Not enough data
9.2
101
Not enough data
8.8
99
Functionality
9.1
145
Not enough data
9.0
141
Not enough data
9.0
133
Not enough data
Support
9.0
128
Not enough data
9.0
133
Not enough data
9.1
135
Not enough data
Lead Intelligence
Not enough data
9.5
19
Not enough data
9.4
18
Not enough data
9.3
18
Not enough data
8.6
18
Not enough data
7.9
17
Agentic AI - Lead Intelligence
Not enough data
8.3
9
Lead Monitoring
Not enough data
8.9
29
Not enough data
8.6
29
Not enough data
8.6
30
Agentic AI - Lead Capture
Not enough data
7.4
18
Not enough data
7.3
18
Data Capture
Not enough data
9.1
30
Not enough data
9.0
31
Not enough data
8.1
31
Not enough data
9.0
31
Analytics
Not enough data
8.8
31
Not enough data
8.5
31
Customization
Not enough data
8.2
30
Not enough data
7.7
30
Not enough data
7.9
29
Not enough data
8.7
30
Platform
9.0
151
Not enough data
8.9
150
Not enough data
9.0
153
Not enough data
9.1
154
Not enough data
9.1
154
Not enough data
9.2
154
Not enough data
9.2
149
Not enough data
Generative AI
8.8
103
Not enough data
Workforce Management
9.1
155
Not enough data
9.2
153
Not enough data
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
9.3
156
Not enough data
9.2
157
Not enough data
Customer Support
8.8
42
Not enough data
8.8
41
Not enough data
9.0
43
Not enough data
Automation
9.0
44
Not enough data
9.0
43
Not enough data
9.1
43
Not enough data
Artificial Intelligence
9.1
42
Not enough data
8.9
43
Not enough data
8.8
43
Not enough data
Generative AI
8.4
17
Not enough data
8.7
17
Not enough data
8.0
17
Not enough data
Communication
8.7
24
|
Verified
Not enough data
9.2
24
|
Verified
Not enough data
8.3
23
Not enough data
8.3
24
|
Verified
Not enough data
8.6
24
Not enough data
Internal Use
8.7
27
|
Verified
Not enough data
8.5
23
|
Verified
Not enough data
8.9
25
Not enough data
8.8
25
Not enough data
8.6
23
|
Verified
Not enough data
9.2
23
|
Verified
Not enough data
Generative AI
8.9
57
Not enough data
Self-Service Experience
9.3
85
Not enough data
9.2
84
Not enough data
8.9
82
Not enough data
9.0
81
Not enough data
Feature Not Available
Not enough data
Self-Service Platform
9.1
83
Not enough data
9.1
88
Not enough data
8.9
83
Not enough data
9.1
89
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
9.4
13
Not enough data
Agentic AI - Lead Scoring
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
8.9
6
Not enough data
8.6
6
Attribution
Not enough data
9.2
14
Not enough data
8.2
14
Not enough data
8.5
14
Discovery
Not enough data
9.4
14
Not enough data
8.8
14
Not enough data
9.2
14
Management
Not enough data
9.2
13
Not enough data
9.0
13
Platform
Not enough data
8.8
13
Not enough data
9.0
13
Agentic AI - Outbound Call Tracking
9.2
6
Not enough data
9.4
6
Not enough data
Calling
9.2
161
Not enough data
8.5
142
Not enough data
9.2
154
Not enough data
9.4
155
Not enough data
10.0
5
Not enough data
Contacts
8.9
148
Not enough data
8.7
144
Not enough data
8.8
146
Not enough data
Insights
8.8
142
Not enough data
9.1
150
Not enough data
8.6
138
Not enough data
8.4
138
Not enough data
8.6
136
Not enough data
Not enough data
Not enough data
Marketing Distribution
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Phone Number Management
Not enough data
9.4
174
Not enough data
9.2
153
Not enough data
9.0
137
Tracking
Not enough data
9.3
167
Not enough data
9.6
168
Not enough data
9.0
152
Analytics
Not enough data
9.4
164
Not enough data
9.6
167
Not enough data
9.1
154
Not enough data
9.0
127
Call Routing
Not enough data
8.7
124
Not enough data
8.2
121
Not enough data
8.4
116
Administration
Not enough data
8.5
124
Not enough data
9.3
135
Not enough data
9.4
153
Agentic AI - Inbound Call Tracking
Not enough data
7.1
24
Not enough data
7.6
24
Not enough data
7.8
23
Marketing Operations
Not enough data
9.2
120
Not enough data
9.2
122
Not enough data
9.0
106
Not enough data
9.3
119
Not enough data
8.4
98
Not enough data
8.6
101
Campaign Activity
Not enough data
8.9
120
Not enough data
9.1
133
Not enough data
8.6
107
Not enough data
9.2
118
Not enough data
8.6
98
Not enough data
7.9
93
Agentic AI - Marketing Analytics
Not enough data
5.5
11
Not enough data
5.3
11
Not enough data
5.3
11
Categories
Categories
Shared Categories
Ozonetel and WhatConverts are categorized as Speech Analytics
Unique Categories
WhatConverts is categorized as Inbound Call Tracking, Marketing Analytics, Attribution, AI Sales Assistant, Conversation Intelligence, Lead Capture, Lead Intelligence, and Lead Scoring
Reviews
Reviewers' Company Size
Ozonetel
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WhatConverts
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
14.8%
Hospital & Health Care
8.1%
Consumer Services
7.3%
Education Management
7.0%
Insurance
6.5%
Other
56.2%
Marketing and Advertising
68.9%
Construction
5.4%
Health, Wellness and Fitness
3.2%
Hospital & Health Care
2.1%
Consumer Services
2.1%
Other
18.2%
Alternatives
Discussions
What is Ozonetel CloudAgent used for?
2 Comments
Official Response from Ozonetel
It is used as an omnichannel CX platform for enabling customer communications for functions such as marketing, sales, customer support and service and others. Read more
How to add / change IVR options from admin login?
1 Comment
Official Response from Ozonetel
We can enable the IVR module to the client account.
Admin can choose from the drop down menu. Easy to create an IVR flow and map them to the campaign...Read more
Ozonetel has no more discussions with answers
Would it be possible, when integrating with Google Ads, to make 2 integrations? One for each form?
2 Comments
BD
The question you ask is not clear.
WC offers a good integration of Google Ads that is easy to configure.
WC sends calls and text messages as conversions...Read more
Is there any way to record the calls made by our marketing team?
2 Comments
BD
You could create a tracking number that points to your outside destination numbers and have your outbound callers dial the tracking number. But it would need...Read more
What is WhatConverts used for?
1 Comment
MC
WhatConverts is used by marketing agencies to track the result of their marketing. If you spend money on marketing and what to see what marketing converts to...Read more
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