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Compare Otter.ai and Salesloft 
Featured Products
At a Glance
Market Segments
Small-Business (73.7% of reviews)
Mid-Market (56.5% of reviews)
Entry-Level Pricing
Free 1 User
Contact Us
Otter.ai
Star Rating
(446)4.4 out of 5
Market Segments
Small-Business (73.7% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSalesloft
Star Rating
(4,252)4.5 out of 5
Market Segments
Mid-Market (56.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Salesloft excels in its ability to streamline outreach efforts, particularly for sales teams. Users appreciate features like customized email tracking, which allows them to see if their messages have been read, enhancing their follow-up strategies.
- Users say that Otter.ai stands out for its seamless integration with platforms like Google Meet and Zoom, making it a favorite for note-taking and call transcription. Reviewers highlight the usefulness of the meeting summaries it provides, which help in capturing essential details quickly.
- According to verified reviews, Salesloft's integration with Salesforce is a significant advantage for users, as it allows for real-time syncing of contact history. This feature is particularly beneficial for prospecting, making the outreach process much more efficient.
- Reviewers mention that Otter.ai is incredibly user-friendly, with many noting that the initial setup is straightforward. This ease of use is a recurring theme, as users find it easy to join meetings and start capturing notes without hassle.
- G2 reviewers highlight that while Salesloft has a higher overall satisfaction score, Otter.ai's focus on small businesses allows it to cater effectively to that market segment, providing tailored features that meet their specific needs.
- Users report that both platforms offer solid support, but Salesloft edges out slightly with a higher quality of support rating. Users appreciate the assistance they receive, which helps them maximize the software's capabilities in their daily operations.
Pricing
Entry-Level Pricing
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Salesloft
Advanced
Contact Us
For revenue teams that need to build pipeline, increase revenue, convert deals, and win customers.
- Pipeline Generation
- Rep Coaching
- Full Customer Lifecycle Workflows
Free Trial
Otter.ai
Free Trial is available
Salesloft
No trial information availableRatings
Meets Requirements
8.7
374
8.9
3,380
Ease of Use
9.0
379
8.8
3,425
Ease of Setup
9.0
273
8.6
1,017
Ease of Admin
8.6
89
8.5
779
Quality of Support
8.4
240
8.6
3,058
Has the product been a good partner in doing business?
8.6
82
8.9
769
Product Direction (% positive)
8.8
363
8.8
3,281
Features by Category
Lead Facilitation
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Not enough data
Organization
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Not enough data
Performance Analysis
6.6
68
Not enough data
6.8
67
Not enough data
Sales Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
61
Not enough data
8.6
60
Not enough data
Agentic AI - AI Sales Assistant
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
Integrated Workflows
Not enough data
8.7
1517
|
Verified
Not enough data
9.2
1650
|
Verified
Not enough data
8.6
1481
|
Verified
Not enough data
8.3
1328
|
Verified
Not enough data
8.8
1595
|
Verified
Not enough data
8.7
751
Not enough data
8.4
670
Repeatability and Reportability
Not enough data
8.7
1422
|
Verified
Not enough data
8.8
1542
|
Verified
Not enough data
8.8
1508
|
Verified
Not enough data
8.3
1271
|
Verified
Not enough data
7.8
600
AI and Automation
Not enough data
8.2
683
Not enough data
8.0
637
Not enough data
8.3
664
Not enough data
7.9
590
Not enough data
7.7
558
Generative AI
Not enough data
7.4
207
Agentic AI - Sales Engagement
Not enough data
7.3
50
Not enough data
7.3
50
Not enough data
7.6
50
Not enough data
7.6
50
Not enough data
7.4
50
Not enough data
7.3
50
Not enough data
7.4
49
Business Instant Messaging
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Not enough data
Business Instant Messaging
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Business Instant Messaging
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Not enough data
Generative AI - Business Instant Messaging
9.3
5
Not enough data
AI - Business Instant Messaging
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
8.7
89
9.0
740
|
Verified
8.3
88
8.3
594
|
Verified
8.5
86
8.5
666
|
Verified
7.5
22
8.3
632
Agent Performance Management
7.7
74
8.2
590
|
Verified
8.7
82
8.0
484
|
Verified
8.6
81
8.2
527
|
Verified
Generative AI
8.7
78
7.7
122
Agentic AI - Conversation Intelligence
8.2
23
6.7
13
8.2
23
7.5
12
8.0
23
7.8
12
8.3
23
7.6
12
8.3
22
6.4
12
8.2
22
7.1
12
7.7
22
7.9
12
Voice
8.5
184
Not enough data
8.0
195
Not enough data
Transcription
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Not enough data
Editing
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Not enough data
Integration
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Not enough data
Agentic AI - Transcription
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Not enough data
Revenue Sourcing and Forecasting
Not enough data
7.6
56
Not enough data
8.1
59
Not enough data
8.2
59
Not enough data
7.8
54
Not enough data
8.0
57
Not enough data
7.5
52
Not enough data
7.5
53
CRM Data Enrichment
Not enough data
8.5
55
Not enough data
8.5
56
Not enough data
8.2
49
Not enough data
7.8
48
Not enough data
7.6
48
Account Management
Not enough data
7.9
49
Not enough data
7.8
49
Not enough data
8.0
47
Not enough data
8.1
47
Not enough data
8.3
50
Not enough data
7.7
46
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Meeting Prep - AI Meeting Assistants
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Meeting Automation - AI Meeting Assistants
8.9
178
Not enough data
8.0
175
Not enough data
8.4
176
Not enough data
Meeting Insights - AI Meeting Assistants
8.0
169
Not enough data
7.7
169
Not enough data
8.7
174
Not enough data
Accessibility - AI Meeting Assistants
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Not enough data
Agentic AI - AI Meeting Assistants
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Not enough data
Deployment & Integration - Voice Recognition
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Not enough data
Performance Optimization - Voice Recognition
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Not enough data
Security & Compliance - Voice Recognition
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Not enough data
Advanced AI & Biometric Features - Voice Recognition
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Not enough data
Agentic AI - Voice Recognition
8.4
15
Not enough data
Agentic AI - Sales Performance Management
Not enough data
6.9
17
Not enough data
6.8
17
Not enough data
7.1
17
Incentives
Not enough data
8.1
349
Not enough data
8.2
514
Not enough data
7.3
295
Not enough data
8.5
550
|
Verified
Personalization
Not enough data
8.4
411
Not enough data
8.4
566
|
Verified
Not enough data
8.8
692
|
Verified
Not enough data
8.5
411
|
Verified
Administrative
Not enough data
8.8
662
|
Verified
Not enough data
8.4
567
|
Verified
Not enough data
8.6
560
Agentic AI - Email Tracking
Not enough data
7.0
38
Not enough data
7.5
38
Not enough data
7.4
38
Not enough data
7.1
38
Not enough data
6.7
37
Not enough data
6.7
38
Not enough data
6.7
38
Analytics
Not enough data
8.7
2100
Not enough data
8.6
2045
Not enough data
8.4
1830
Customizations
Not enough data
8.9
2049
Not enough data
9.1
2033
Not enough data
8.8
2044
Not enough data
8.6
1766
Not enough data
9.0
2055
Generative AI
Not enough data
7.4
251
Agentic AI - Sales Analytics
Not enough data
6.9
25
Not enough data
7.5
25
Not enough data
7.2
25
Not enough data
6.9
25
Not enough data
6.9
25
Data Sourcing
Not enough data
7.9
295
Not enough data
8.1
302
Not enough data
7.8
285
Not enough data
8.5
316
Not enough data
8.0
290
Predictive Analytics
Not enough data
8.1
309
Not enough data
8.1
311
Not enough data
7.3
289
Not enough data
7.7
293
Sales Management
Not enough data
8.2
304
Not enough data
7.6
282
Not enough data
8.1
318
Not enough data
9.2
330
Agentic AI - Outbound Call Tracking
Not enough data
6.4
33
Not enough data
6.8
32
Calling
Not enough data
9.0
1591
|
Verified
Not enough data
8.3
1410
Not enough data
8.7
1522
Not enough data
9.0
1668
|
Verified
Not enough data
7.7
37
Contacts
Not enough data
8.8
1682
|
Verified
Not enough data
8.4
1498
|
Verified
Not enough data
8.7
1567
|
Verified
Insights
Not enough data
8.8
1678
Not enough data
8.7
1545
Not enough data
8.5
1274
Not enough data
9.1
1646
|
Verified
Not enough data
8.4
1418
|
Verified
Not enough data
7.3
36
Agentic AI - Sales Coaching
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
8.3
7
Not enough data
8.1
7
Training
Not enough data
8.6
589
|
Verified
Not enough data
8.5
584
|
Verified
Not enough data
8.2
491
|
Verified
Not enough data
8.3
493
|
Verified
Feedback
Not enough data
8.8
529
|
Verified
Not enough data
8.6
461
|
Verified
Not enough data
8.5
428
|
Verified
Not enough data
8.7
528
|
Verified
Not enough data
8.8
575
|
Verified
Not enough data
8.8
572
|
Verified
Not enough data
8.5
480
|
Verified
Generative AI
Not enough data
8.1
54
Agentic AI - Note-Taking Software
9.0
28
Not enough data
Action Item Detection - AI Note-taking Software
8.5
63
Not enough data
8.9
63
Not enough data
Automatic Transcription - AI Note-taking Software
8.7
65
Not enough data
Collaboration & Sharing - AI Note-taking Software
8.3
61
Not enough data
Language & Accent Support - AI Note-taking Software
7.6
62
Not enough data
Multi-Platform Integration - AI Note-taking Software
7.8
63
Not enough data
Privacy & Security Controls - AI Note-taking Software
8.1
59
Not enough data
Searchable Note Archives - AI Note-taking Software
8.2
63
Not enough data
Speaker Identification - AI Note-taking Software
7.9
65
Not enough data
Categories
Categories
Shared Categories
Otter.ai and Salesloft are categorized as Conversation Intelligence
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Salesloft is categorized as Sales Engagement, Sales Coaching, Outbound Call Tracking, Email Tracking, Sales Performance Management, Revenue Operations & Intelligence (RO&I), and Sales Analytics
Reviews
Reviewers' Company Size
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Salesloft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
11.4%
Computer Software
11.4%
Consulting
7.1%
Information Technology and Services
7.1%
Higher Education
5.0%
Other
58.1%
Computer Software
33.1%
Information Technology and Services
18.0%
Marketing and Advertising
5.8%
Internet
4.1%
Financial Services
3.9%
Other
35.1%
Discussions
What is Otter.ai used for?
2 Comments
AN
TranscriptionRead more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
Is SalesLoft a CRM?
5 Comments
ZF
Sales loft is a Sales Engagement platform. While it does hold information about potential customers it’s not made to take on the role of a full CRM.Read more
What is SalesLoft used for?
4 Comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more
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