G2 reviewers report that Insider One excels in user satisfaction, boasting a significantly higher overall score compared to Yext. Users appreciate the platform's ability to create tailored experiences, such as designing high-performing WhatsApp journeys that cater to different customer segments.
Users say that Yext offers valuable features like automatic listing updates and customizable local landing pages, which help streamline marketing efforts. However, some reviewers note that while the initial setup is quick, the platform can struggle with more complex configurations.
According to verified reviews, Insider One stands out for its exceptional support and implementation speed. Users highlight the ongoing guidance and recommendations from account managers, which enhance the overall experience and ensure that businesses can effectively utilize the platform's capabilities.
Reviewers mention that Yext's auto content scheduling feature is beneficial for managing marketing campaigns, but it may not fully meet the needs of users looking for advanced personalization options. In contrast, Insider One provides robust behavioral and contextual targeting features that allow for more dynamic customer engagement.
G2 reviewers highlight that Insider One's ease of use and setup are major advantages, with many users praising the intuitive interface and quick onboarding process. This contrasts with Yext, where some users have expressed challenges in fully leveraging the platform's features despite its user-friendly initial setup.
Users report that while Yext has a solid foundation for e-commerce search, Insider One's advanced capabilities in personalization and recommendations significantly enhance conversion rates. Reviewers appreciate how Insider One allows for targeted merchandising and tailored experiences that resonate with different customer types.
Pricing
Entry-Level Pricing
Insider One
No pricing available
Yext
No pricing available
Free Trial
Insider One
Free Trial is available
Yext
Free Trial is available
Ratings
Meets Requirements
9.4
1,140
8.8
761
Ease of Use
9.4
1,152
8.5
779
Ease of Setup
9.0
610
8.4
566
Ease of Admin
9.1
311
8.5
397
Quality of Support
9.6
1,137
8.5
721
Has the product been a good partner in doing business?
How effective is the tool at new acquisition and driving traffic to website?
3 Comments
CS
Very effective with the direct integration into Ad Managers, like Facebook & Google. Using AI to create powerful segments to find new users. Awesome work. Read more
Is it possible for insider future development to reduce the setup process?
1 Comment
DM
We are constantly aiming to make the setup easier and faster for our customers. Based on our user's ratings on G2, we offer the fastest time to value and...Read more
how do i experiment using insider with internal RFM analytic?
1 Comment
NM
Hello Imam,
Insider's RFM Analytic method enables you to analyze a user's past transaction data and create different segment groups based on their purchase...Read more
Absolutely not. It's provided negative value to us. Worst product and customer support of any company I've ever worked with.Read more
What does Yext do?
3 Comments
RM
Yext is a data management tool that is designed to keep track of your business’ location-related information on multiple directories. The software allows you...Read more
What is YEXT used for?
2 Comments
TW
Yext is used for submitting your businesses' information to all of the most important publishers and directories online. Yext makes it easy to manage your...Read more
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