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Customers.ai
Customers.ai
(429)
4.8 out of 5
Customers.ai
By Customers.ai
Klaviyo
Klaviyo
(1,157)
4.6 out of 5
Klaviyo
By Klaviyo
Optimized for quick response
At a Glance
Customers.ai
Customers.ai
Star Rating
(429)4.8 out of 5
Market Segments
Small-Business (79.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Customers.ai
Klaviyo
Klaviyo
Star Rating
(1,157)4.6 out of 5
Market Segments
Small-Business (81.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Klaviyo
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Klaviyo excels in user satisfaction, boasting a higher overall score compared to Customers.ai. Users appreciate its easy integration with marketplaces and the ability to schedule campaigns and A/B test effortlessly, making it a preferred choice for many small businesses.
  • According to verified reviews, Customers.ai shines in its automation capabilities, particularly for social media platforms like Instagram. Users highlight its instant messaging feature that allows for effective lead management even when they are not present, showcasing its utility in maintaining engagement.
  • Users say that Klaviyo's workflow structure is compelling, especially in team settings. Reviewers mention how the platform's rich segmentation options and easy-to-use templates contribute to a more effective marketing strategy, which is crucial for small businesses looking to optimize their outreach.
  • Reviewers mention that while Customers.ai has a slightly higher star rating, its overall user feedback is limited due to fewer recent reviews. This raises questions about the platform's current performance and user satisfaction compared to Klaviyo, which has a robust number of recent reviews.
  • G2 reviewers report that Klaviyo's customer support is highly rated, with users noting that it is responsive and helpful. This support is vital for businesses that may need assistance during setup or when troubleshooting, giving Klaviyo an edge in user experience.
  • According to verified reviews, Customers.ai users appreciate its ease of use and lead gathering features, but some may find it lacking in advanced functionalities compared to Klaviyo. This difference can impact users who require more comprehensive marketing tools for their campaigns.
Pricing
Entry-Level Pricing
Customers.ai
No pricing available
Klaviyo
No pricing available
Free Trial
Customers.ai
Free Trial is available
Klaviyo
Free Trial is available
Ratings
Meets Requirements
9.6
339
9.0
880
Ease of Use
9.6
349
8.7
885
Ease of Setup
9.4
205
8.5
537
Ease of Admin
9.3
119
8.9
485
Quality of Support
9.7
335
8.4
839
Has the product been a good partner in doing business?
9.6
118
9.0
488
Product Direction (% positive)
9.6
306
9.0
829
Features by Category
Marketing AutomationHide 47 FeaturesShow 47 Features
Not enough data
8.2
566
Email Marketing
Not enough data
9.0
519
|
Verified
Not enough data
9.2
510
|
Verified
Not enough data
8.9
493
|
Verified
Not enough data
8.9
456
|
Verified
Online Marketing
Not enough data
7.8
372
|
Verified
Not enough data
8.3
397
|
Verified
Not enough data
8.7
427
|
Verified
Not enough data
8.6
444
Not enough data
8.2
250
Lead Management
Not enough data
8.5
345
Not enough data
8.4
272
Not enough data
9.0
466
|
Verified
Not enough data
7.8
218
Not enough data
8.5
353
|
Verified
Not enough data
8.5
394
|
Verified
Not enough data
8.4
332
|
Verified
Not enough data
8.2
282
|
Verified
Campaign Management
Not enough data
8.7
347
|
Verified
Not enough data
8.0
199
Not enough data
8.1
289
|
Verified
Not enough data
7.5
199
Social
Not enough data
Feature Not Available
Not enough data
7.8
196
Not enough data
7.8
189
Not enough data
7.4
184
Not enough data
7.8
259
|
Verified
Reporting & Analytics
Not enough data
8.5
466
|
Verified
Not enough data
8.3
415
|
Verified
Not enough data
8.3
424
|
Verified
Not enough data
8.4
437
|
Verified
Not enough data
7.5
201
Platform
Not enough data
8.5
323
|
Verified
Not enough data
8.7
304
|
Verified
Not enough data
8.9
313
|
Verified
Not enough data
8.3
207
|
Verified
Not enough data
7.8
193
|
Verified
Not enough data
8.8
314
|
Verified
Not enough data
8.0
159
Agentic AI - Marketing Automation
Not enough data
7.0
26
Not enough data
6.9
25
Not enough data
7.3
24
Not enough data
7.1
24
Not enough data
6.8
25
Not enough data
7.4
26
Integration
Not enough data
8.4
316
|
Verified
Not enough data
8.5
310
|
Verified
Not enough data
8.4
260
|
Verified
Conversational MarketingHide 21 FeaturesShow 21 Features
9.7
175
6.8
15
Messenger
9.7
156
|
Verified
7.4
13
9.7
151
|
Verified
6.4
14
9.7
153
|
Verified
6.3
13
9.7
155
|
Verified
6.0
12
Channels
9.7
160
|
Verified
6.1
12
9.8
148
|
Verified
7.2
13
9.7
136
|
Verified
6.3
13
9.6
125
|
Verified
6.0
12
9.7
128
|
Verified
6.7
12
Customers
9.7
157
|
Verified
8.2
13
9.8
152
7.6
13
9.7
159
|
Verified
7.1
12
9.8
160
|
Verified
6.7
12
9.7
152
|
Verified
7.1
12
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead GenerationHide 5 FeaturesShow 5 Features
Not enough data
Not enough data
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email DeliverabilityHide 18 FeaturesShow 18 Features
Not enough data
8.3
34
Diagnosis
Not enough data
8.2
29
Not enough data
8.4
29
Not enough data
8.2
30
Not enough data
8.4
30
Tracking
Not enough data
8.1
27
Not enough data
7.9
28
Not enough data
8.9
31
Not enough data
8.5
29
Not enough data
8.5
28
Reporting
Not enough data
9.1
30
Not enough data
8.6
29
Not enough data
8.6
29
Not enough data
8.3
28
Agentic AI - Email Deliverability
Not enough data
8.2
15
Not enough data
8.0
16
Not enough data
7.9
15
Not enough data
7.2
15
Not enough data
8.1
15
Sales EngagementHide 25 FeaturesShow 25 Features
9.5
30
Not enough data
Integrated Workflows
9.3
28
Not enough data
9.6
25
Not enough data
9.2
23
Not enough data
9.1
25
Not enough data
9.7
24
Not enough data
9.1
24
Not enough data
9.1
24
Not enough data
Repeatability and Reportability
9.1
25
Not enough data
9.6
27
Not enough data
9.6
27
Not enough data
9.3
25
Not enough data
8.6
25
Not enough data
AI and Automation
9.8
23
Not enough data
9.8
24
Not enough data
9.3
23
Not enough data
9.7
23
Not enough data
9.2
22
Not enough data
Generative AI
9.6
12
Not enough data
Agentic AI - Sales Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
RetargetingHide 13 FeaturesShow 13 Features
9.3
49
Not enough data
Retargeting
8.8
43
Not enough data
9.6
49
Not enough data
9.6
46
Not enough data
9.3
45
Not enough data
9.0
43
Not enough data
9.3
44
Not enough data
9.2
43
Not enough data
Agentic AI - Retargeting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Template BuilderHide 15 FeaturesShow 15 Features
Not enough data
8.1
480
Templates
Not enough data
8.5
425
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
348
|
Verified
Not enough data
8.8
256
Edit
Not enough data
8.4
354
|
Verified
Not enough data
8.8
416
|
Verified
Not enough data
8.3
332
|
Verified
Logistics
Not enough data
8.7
419
|
Verified
Not enough data
7.9
340
|
Verified
Not enough data
8.8
394
|
Verified
Not enough data
8.4
195
Generative AI
Not enough data
7.5
64
Not enough data
7.4
51
Agentic AI - Email Template Builder
Not enough data
6.4
19
Not enough data
7.0
19
SMS MarketingHide 20 FeaturesShow 20 Features
Not enough data
8.0
157
Text Messaging
Not enough data
8.6
139
Not enough data
8.0
100
Not enough data
8.8
133
|
Verified
Not enough data
8.3
116
|
Verified
Not enough data
8.7
125
|
Verified
Not enough data
8.5
107
Not enough data
8.8
130
|
Verified
Not enough data
8.6
53
SMS Platform
Not enough data
8.6
135
|
Verified
Not enough data
8.9
133
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
62
Not enough data
8.8
112
|
Verified
Agentic AI - SMS Marketing
Not enough data
6.8
11
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
6.7
10
Not enough data
6.8
10
Not enough data
7.0
10
Customer Data Platform (CDP)Hide 7 FeaturesShow 7 Features
Not enough data
8.3
131
Data Sourcing
Not enough data
8.4
76
Not enough data
8.3
68
Not enough data
8.5
96
Not enough data
8.5
91
Intelligence
Not enough data
8.6
105
Not enough data
8.1
73
Not enough data
8.0
68
Pop-Up BuilderHide 15 FeaturesShow 15 Features
Not enough data
8.4
26
Design and Customization
Not enough data
8.8
20
Not enough data
8.7
21
Not enough data
9.0
21
Not enough data
8.9
21
Campaigns
Not enough data
8.7
22
Not enough data
8.8
20
Not enough data
8.6
22
Not enough data
8.6
22
Integrations
Not enough data
9.0
21
Not enough data
8.0
18
Not enough data
8.9
22
Not enough data
8.4
19
Generative AI
Not enough data
7.5
20
Agentic AI - Vulnerability Scanner
Not enough data
6.8
10
Not enough data
7.5
10
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
Not enough data
8.0
17
Platform Basics
Not enough data
9.2
14
Not enough data
8.8
14
Platform Data
Not enough data
8.4
15
Not enough data
8.2
14
Not enough data
8.7
14
Not enough data
8.3
13
Platform Additional Functionality
Not enough data
8.3
15
Not enough data
9.1
13
Not enough data
8.3
14
Agentic AI - Customer Journey Analytics
Not enough data
6.0
5
Not enough data
7.0
5
Not enough data
6.3
5
Not enough data
6.9
6
Lead IntelligenceHide 6 FeaturesShow 6 Features
8.9
22
Not enough data
Lead Intelligence
9.3
21
Not enough data
9.4
21
Not enough data
9.2
21
Not enough data
9.2
21
Not enough data
7.1
17
Not enough data
Agentic AI - Lead Intelligence
Not enough data
Not enough data
ChatbotsHide 14 FeaturesShow 14 Features
9.7
124
Not enough data
Responses
9.8
120
Not enough data
9.7
119
Not enough data
9.8
118
Not enough data
9.8
117
Not enough data
9.8
118
Not enough data
Platform
9.9
114
Not enough data
9.7
120
Not enough data
9.7
118
Not enough data
9.8
117
Not enough data
9.7
109
Not enough data
9.8
111
Not enough data
9.9
116
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Lead CaptureHide 15 FeaturesShow 15 Features
9.1
61
Not enough data
Lead Monitoring
9.5
57
Not enough data
9.1
57
Not enough data
9.6
61
Not enough data
Agentic AI - Lead Capture
Not enough data
Not enough data
Not enough data
Not enough data
Data Capture
9.4
60
Not enough data
9.3
60
Not enough data
8.4
57
Not enough data
9.3
57
Not enough data
Analytics
9.2
59
Not enough data
9.3
60
Not enough data
Customization
8.8
55
Not enough data
8.7
57
Not enough data
8.6
56
Not enough data
9.4
57
Not enough data
Review ManagementHide 23 FeaturesShow 23 Features
Not enough data
8.5
7
Collection
Not enough data
6.9
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
7.2
6
Agentic AI - Review Management
Not enough data
Not enough data
Not enough data
Not enough data
Moderation
Not enough data
9.4
6
Not enough data
9.0
5
Not enough data
9.3
5
Use Cases
Not enough data
9.8
7
Not enough data
8.9
6
Not enough data
9.7
5
Administration
Not enough data
9.3
7
Not enough data
8.6
6
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Display Options
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
8.3
6
Not enough data
7.7
5
Generative AI
Not enough data
7.8
6
Online Form BuilderHide 9 FeaturesShow 9 Features
Not enough data
8.0
5
Customization
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
7.7
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Live ChatHide 14 FeaturesShow 14 Features
9.8
115
Not enough data
Generative AI
9.4
6
Not enough data
10.0
6
Not enough data
9.7
6
Not enough data
Communication
10.0
101
Not enough data
9.8
107
Not enough data
9.9
96
Not enough data
9.8
103
Not enough data
9.7
36
Not enough data
Internal Use
9.8
106
Not enough data
9.6
39
Not enough data
9.6
41
Not enough data
9.6
37
Not enough data
10.0
97
Not enough data
9.9
102
Not enough data
WhatsApp MarketingHide 10 FeaturesShow 10 Features
Not enough data
Not enough data
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visitor IdentificationHide 1 FeatureShow 1 Feature
Not enough data
Not enough data
Agentic AI - Visitor Identification
Not enough data
Not enough data
PersonalizationHide 6 FeaturesShow 6 Features
Not enough data
6.9
16
Agentic AI - Personalization
Not enough data
6.9
14
Not enough data
7.0
14
Not enough data
6.9
15
Not enough data
6.8
14
Not enough data
6.3
14
Not enough data
7.2
15
RCS Business MessagingHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Marketing AnalyticsHide 15 FeaturesShow 15 Features
Not enough data
7.9
22
Marketing Operations
Not enough data
8.2
16
Not enough data
8.3
17
Not enough data
8.5
17
Not enough data
8.8
16
Not enough data
7.1
15
Not enough data
7.4
14
Campaign Activity
Not enough data
7.9
17
Not enough data
8.3
18
Not enough data
8.0
16
Not enough data
7.3
16
Not enough data
8.0
16
Not enough data
8.0
15
Agentic AI - Marketing Analytics
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
7.9
8
Categories
Categories
Shared Categories
Customers.ai
Customers.ai
Klaviyo
Klaviyo
Customers.ai and Klaviyo are categorized as Conversational Marketing
Unique Categories
Customers.ai
Klaviyo
Reviews
Reviewers' Company Size
Customers.ai
Customers.ai
Small-Business(50 or fewer emp.)
79.2%
Mid-Market(51-1000 emp.)
17.9%
Enterprise(> 1000 emp.)
2.9%
Klaviyo
Klaviyo
Small-Business(50 or fewer emp.)
81.3%
Mid-Market(51-1000 emp.)
16.9%
Enterprise(> 1000 emp.)
1.7%
Reviewers' Industry
Customers.ai
Customers.ai
Marketing and Advertising
35.7%
Information Technology and Services
6.8%
Computer Software
5.3%
Retail
3.6%
Health, Wellness and Fitness
2.2%
Other
46.4%
Klaviyo
Klaviyo
Retail
19.1%
Marketing and Advertising
12.8%
Apparel & Fashion
12.6%
Consumer Goods
12.2%
Health, Wellness and Fitness
7.3%
Other
36.0%
Alternatives
Customers.ai
Customers.ai Alternatives
Drift
Drift
Add Drift
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Tidio
Tidio
Add Tidio
Birdeye
Birdeye
Add Birdeye
Klaviyo
Klaviyo Alternatives
Dotdigital
Dotdigital
Add Dotdigital
ActiveCampaign
ActiveCampaign
Add ActiveCampaign
Braze
Braze
Add Braze
Iterable
Iterable
Add Iterable
Discussions
Customers.ai
Customers.ai Discussions
What is MobileMonkey chat?
4 Comments
Arlin W.
AW
An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple...Read more
Is mobile monkey free?
2 Comments
Arlin W.
AW
Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced.Read more
Can I sync user labels on page with MM's tag?
1 Comment
Daniel G.
DG
Hi Qiao, yes you can! When you connect your Facebook Page with MobileMonkey, we sync all of your existing Facebook Inbox labels as tags. Read more
See all discussions
Klaviyo
Klaviyo Discussions
how can i know the language for my clients
3 Comments
Andrew J.
AJ
You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick...Read more
What is UTM tracking Klaviyo?
3 Comments
Chris C.
CC
You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated.Read more
Are their pre-built flows available?
2 Comments
Andrew J.
AJ
You can set up any combination of new flows and even run split tests on those in a flow. They also have video tutorials to do this.Read more
See all discussions
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