# Customers.ai vs Klaviyo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Klaviyo excels in its intuitive interface, making it easy for users to manage multiple brands and create custom segments, email templates, and flows. This user-friendly design is particularly appreciated by small businesses looking for robust data insights.
- **Users say** that Customers.ai stands out for its effective lead gathering capabilities, especially with its instant messaging feature that allows users to manage prospects seamlessly, even when they are not available. This functionality is a significant advantage for businesses focused on real-time engagement.
- **Reviewers mention** that Klaviyo's powerful segmentation and automation tools enable highly personalized email and SMS campaigns based on customer behavior, which is a key feature for marketers aiming to enhance customer engagement and retention.
- **According to verified reviews** , Customers.ai receives high praise for its automation tools, particularly for Instagram, making it a great choice for businesses that prioritize social media marketing and want to streamline their outreach efforts.
- **Users highlight** that while Klaviyo has a solid overall rating, it faces challenges in areas like AI and customization, where Customers.ai significantly outperforms it. This difference may impact users looking for advanced features in those specific domains.
- **G2 reviewers note** that Customers.ai offers superior support and ease of setup, which can be crucial for small businesses that may not have extensive technical resources. This aspect makes it a more accessible option for users who need quick implementation and ongoing assistance.



| | Customers.ai | Klaviyo | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 429 | 1,354 | 
| **Largest Market Segment** | Small-Business (79.2% of reviews) | Small-Business (82.2% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Customers.ai

Pros:
- Features (47 reviews)
- Helpful (47 reviews)

Cons:
- Complex Interface (6 reviews)
- Lack of Guidance (5 reviews)

### Klaviyo

Pros:
- Ease of Use (167 reviews)
- Email Marketing (131 reviews)

Cons:
- Expensive (73 reviews)
- Learning Curve (63 reviews)

---
## Ratings Comparison
| Rating | Customers.ai | Klaviyo | 
|---|---|---|
  | **Meets Requirements** | 9.6 (339 reviews) | 9.0 (988 reviews) | 
  | **Ease of Use** | 9.6 (349 reviews) | 8.6 (997 reviews) | 
  | **Ease of Setup** | 9.4 (205 reviews) | 8.5 (645 reviews) | 
  | **Ease of Admin** | 9.3 (119 reviews) | 8.9 (522 reviews) | 
  | **Quality of Support** | 9.7 (335 reviews) | 8.4 (940 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (118 reviews) | 8.9 (526 reviews) | 
  | **Product Direction (% positive)** | 9.6 (306 reviews) | 8.9 (936 reviews) | 

---
## Pricing

### Customers.ai

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Klaviyo

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.2/10 | 679 |

#### Email Marketing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | 9.0 (570 reviews) ✓ Verified | 
| **Sending Outbound Emails** | Not enough data | 9.3 (559 reviews) ✓ Verified | 
| **Manage Email Deliverability** | Not enough data | 8.9 (504 reviews) ✓ Verified | 
| **Automated Email Responses** | Not enough data | 9.0 (497 reviews) ✓ Verified | 

#### Online Marketing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | 7.9 (382 reviews) ✓ Verified | 
| **Dynamic Content** | Not enough data | 8.3 (406 reviews) ✓ Verified | 
| **A/B Testing** | Not enough data | 8.7 (439 reviews) ✓ Verified | 
| **Mobile Optimized** | Not enough data | 8.7 (454 reviews) | 
| **Search Tracking and Optimization** | Not enough data | 8.2 (253 reviews) | 

#### Lead Management

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | 8.5 (356 reviews) | 
| **Data Quality Management** | Not enough data | 8.4 (273 reviews) | 
| **Segmentation** | Not enough data | 9.0 (524 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | Not enough data | 7.8 (221 reviews) | 
| **Lead Nurturing** | Not enough data | 8.5 (359 reviews) ✓ Verified | 
| **Online Behavior Tracking** | Not enough data | 8.5 (401 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | Not enough data | 8.4 (333 reviews) ✓ Verified | 
| **CRM Lead Integration** | Not enough data | 8.3 (289 reviews) ✓ Verified | 

#### Campaign Management

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Program Management** | Not enough data | 8.7 (348 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | Not enough data | 8.0 (199 reviews) | 
| **Calendaring** | Not enough data | 8.1 (288 reviews) ✓ Verified | 
| **Budgeting** | Not enough data | 7.6 (198 reviews) | 

#### Social

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Social Listening** | Not enough data | Feature Not Available | 
| **Social Sharing** | Not enough data | 7.8 (196 reviews) | 
| **Social Campaigns** | Not enough data | 7.8 (189 reviews) | 
| **Social Media Engagement** | Not enough data | 7.5 (184 reviews) | 
| **Social Media Advertising** | Not enough data | 7.8 (258 reviews) ✓ Verified | 

#### Reporting & Analytics

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Basic Reporting** | Not enough data | 8.5 (496 reviews) ✓ Verified | 
| **Web Analytics** | Not enough data | 8.3 (416 reviews) ✓ Verified | 
| **ROI Analytics** | Not enough data | 8.4 (429 reviews) ✓ Verified | 
| **Revenue Analytics** | Not enough data | 8.4 (443 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | Not enough data | 7.6 (200 reviews) | 

#### Platform

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Customization ** | Not enough data | 8.5 (337 reviews) ✓ Verified | 
| **Workflow Capability** | Not enough data | 8.7 (329 reviews) ✓ Verified | 
| **User, Role, and Access Management** | Not enough data | 8.9 (318 reviews) ✓ Verified | 
| **Internationalization** | Not enough data | 8.3 (208 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | Not enough data | 7.8 (194 reviews) ✓ Verified | 
| **Performance and Reliability** | Not enough data | 8.9 (325 reviews) ✓ Verified | 
| **Output Document Generation** | Not enough data | 8.0 (161 reviews) | 

#### Agentic AI - Marketing Automation

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (27 reviews) | 
| **Multi-step Planning** | Not enough data | 7.0 (25 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (26 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (23 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (26 reviews) | 
| **Decision Making** | Not enough data | 7.3 (25 reviews) | 

#### Integration

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Data Import & Export Tools** | Not enough data | 8.5 (324 reviews) ✓ Verified | 
| **Integration APIs** | Not enough data | 8.6 (324 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | Not enough data | 8.5 (273 reviews) ✓ Verified | 

### Conversational Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 9.7/10 | 175 |
| **Klaviyo** | 7.0/10 | 17 |

#### Messenger

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Sequencing** | 9.7 (156 reviews) ✓ Verified | 7.6 (14 reviews) | 
| **AI** | 9.7 (151 reviews) ✓ Verified | 6.4 (14 reviews) | 
| **Live Chat** | 9.7 (153 reviews) ✓ Verified | 6.5 (14 reviews) | 
| **Customization Interface** | 9.7 (155 reviews) ✓ Verified | 6.3 (13 reviews) | 

#### Channels

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Social Media** | 9.7 (160 reviews) ✓ Verified | 6.4 (13 reviews) | 
| **Website** | 9.8 (148 reviews) ✓ Verified | 7.4 (14 reviews) | 
| **Text Message (SMS)** | 9.7 (136 reviews) ✓ Verified | 6.5 (14 reviews) | 
| **Voice Assistants** | 9.6 (125 reviews) ✓ Verified | 6.3 (13 reviews) | 
| **Other** | 9.7 (128 reviews) ✓ Verified | 6.9 (13 reviews) | 

#### Customers

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Targeting** | 9.7 (157 reviews) ✓ Verified | 8.3 (14 reviews) | 
| **Profiles** | 9.8 (152 reviews) | 7.7 (14 reviews) | 
| **Analytics** | 9.7 (159 reviews) ✓ Verified | 7.3 (13 reviews) | 
| **Lead Gathering** | 9.8 (160 reviews) ✓ Verified | 6.9 (13 reviews) | 
| **Sales Conversion** | 9.7 (152 reviews) ✓ Verified | 6.9 (14 reviews) | 

#### Agentic AI - Conversational Marketing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Lead Generation

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | 

### Email Deliverability

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.3/10 | 40 |

#### Diagnosis

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **IP Address ** | Not enough data | 8.2 (29 reviews) | 
| **Domains** | Not enough data | 8.6 (30 reviews) | 
| **Content ** | Not enough data | 8.4 (33 reviews) | 
| **Policy Compliance** | Not enough data | 8.5 (31 reviews) | 

#### Tracking

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Processing Time** | Not enough data | 8.3 (28 reviews) | 
| **Placement ** | Not enough data | 7.9 (28 reviews) | 
| **Open Rate** | Not enough data | 9.0 (35 reviews) | 
| **Time to Open** | Not enough data | 8.7 (31 reviews) | 
| **Alerts** | Not enough data | 8.6 (28 reviews) | 

#### Reporting

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Campaign Performance** | Not enough data | 9.1 (33 reviews) | 
| **Domain Reputation** | Not enough data | 8.7 (29 reviews) | 
| **Brand Reputation** | Not enough data | 8.7 (29 reviews) | 
| **Blacklist and Whitelist** | Not enough data | 8.4 (27 reviews) | 

#### Agentic AI - Email Deliverability

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.2 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 8.1 (15 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 7.3 (14 reviews) | 
| **Decision Making** | Not enough data | 8.0 (14 reviews) | 

### Sales Engagement

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 9.5/10 | 30 |
| **Klaviyo** | N/A | N/A |

#### Integrated Workflows

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Task Management** | 9.3 (28 reviews) | Not enough data | 
| **Email Tracking/Automation** | 9.6 (25 reviews) | Not enough data | 
| **Calls and Voice** | 9.2 (23 reviews) | Not enough data | 
| **Other Outreach Options ** | 9.1 (25 reviews) | Not enough data | 
| **CRM Integration** | 9.7 (24 reviews) | Not enough data | 
| **Calendar** | 9.1 (24 reviews) | Not enough data | 
| **Shared Records** | 9.1 (24 reviews) | Not enough data | 

#### Repeatability and Reportability

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Content Management** | 9.1 (25 reviews) | Not enough data | 
| **Workflow Management** | 9.6 (27 reviews) | Not enough data | 
| **Workflow Performance** | 9.6 (27 reviews) | Not enough data | 
| **Sales Coaching and Insights** | 9.3 (25 reviews) | Not enough data | 
| **Gamification** | 8.6 (25 reviews) | Not enough data | 

#### AI and Automation

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Lead Prioritization** | 9.8 (23 reviews) | Not enough data | 
| **Lead Scoring** | 9.8 (24 reviews) | Not enough data | 
| **Best Time of Day Scheduling** | 9.3 (23 reviews) | Not enough data | 
| **Buyer Intelligence** | 9.7 (23 reviews) | Not enough data | 
| **Machine Learning** | 9.2 (22 reviews) | Not enough data | 

#### Generative AI

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI Text Generation** | 9.6 (12 reviews) | Not enough data | 

#### Agentic AI - Sales Engagement

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Retargeting

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 9.3/10 | 49 |
| **Klaviyo** | N/A | N/A |

#### Retargeting

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **A/B Testing** | 8.8 (43 reviews) | Not enough data | 
| **Audience Segmentation** | 9.6 (49 reviews) | Not enough data | 
| **Behavioral Targeting** | 9.6 (46 reviews) | Not enough data | 
| **Reporting & Analytics** | 9.3 (45 reviews) | Not enough data | 
| **Geo Targeting** | 9.0 (43 reviews) | Not enough data | 
| **Cross-channel Retargeting** | 9.3 (44 reviews) | Not enough data | 
| **Personalization** | 9.2 (43 reviews) | Not enough data | 

#### Agentic AI - Retargeting

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Email Template Builder

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.1/10 | 501 |

#### Templates

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Text and Themes** | Not enough data | 8.6 (427 reviews) ✓ Verified | 
| **Stock Images** | Not enough data | Feature Not Available | 
| **Proofing** | Not enough data | 8.4 (348 reviews) ✓ Verified | 
| **Mobile Responsive** | Not enough data | 8.8 (259 reviews) | 

#### Edit

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Pre-Made** | Not enough data | 8.4 (359 reviews) ✓ Verified | 
| **Build** | Not enough data | 8.8 (422 reviews) ✓ Verified | 
| **HTML** | Not enough data | 8.3 (334 reviews) ✓ Verified | 

#### Logistics

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Analytics** | Not enough data | 8.7 (428 reviews) ✓ Verified | 
| **Issues** | Not enough data | 7.9 (340 reviews) ✓ Verified | 
| **Integrations** | Not enough data | 8.8 (402 reviews) ✓ Verified | 
| **Shareable Link** | Not enough data | 8.4 (198 reviews) | 

#### Generative AI

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (66 reviews) | 
| **AI Text Summarization** | Not enough data | 7.4 (52 reviews) | 

#### Agentic AI - Email Template Builder

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.4 (19 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (19 reviews) | 

### SMS Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.0/10 | 172 |

#### Text Messaging

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Bulk SMS** | Not enough data | 8.6 (151 reviews) | 
| **Two-Way Text Messaging** | Not enough data | 8.1 (101 reviews) | 
| **Text Scheduler** | Not enough data | 8.8 (133 reviews) ✓ Verified | 
| **Automatic Replies** | Not enough data | 8.3 (115 reviews) ✓ Verified | 
| **Automatic URL Shortening** | Not enough data | 8.7 (126 reviews) ✓ Verified | 
| **MMS Marketing** | Not enough data | 8.5 (107 reviews) | 
| **Personalization** | Not enough data | 8.9 (135 reviews) ✓ Verified | 
| **Transactional SMS** | Not enough data | 8.7 (55 reviews) | 

#### SMS Platform

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (135 reviews) ✓ Verified | 
| **Automation** | Not enough data | 8.9 (135 reviews) ✓ Verified | 
| **White Label** | Not enough data | Feature Not Available | 
| **Text-to-Landline** | Not enough data | Feature Not Available | 
| **Short Codes** | Not enough data | 8.3 (63 reviews) | 
| **API Integration** | Not enough data | 8.8 (111 reviews) ✓ Verified | 

#### Agentic AI - SMS Marketing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (11 reviews) | 
| **Multi-step Planning** | Not enough data | 6.7 (10 reviews) | 
| **Cross-system Integration** | Not enough data | 6.8 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.7 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 6.8 (10 reviews) | 
| **Decision Making** | Not enough data | 7.0 (10 reviews) | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.4/10 | 131 |

#### Data Sourcing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Data Enrichment** | Not enough data | 8.4 (76 reviews) | 
| **Expandability** | Not enough data | 8.3 (68 reviews) | 
| **Content Marketing** | Not enough data | 8.5 (96 reviews) | 
| **Multiple Devices** | Not enough data | 8.5 (91 reviews) | 

#### Intelligence

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Marketing Metrics** | Not enough data | 8.6 (105 reviews) | 
| **Predictive Modeling** | Not enough data | 8.1 (73 reviews) | 
| **Recommendation Engine** | Not enough data | 8.0 (68 reviews) | 

### Pop-Up Builder

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.5/10 | 31 |

#### Design and Customization

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Pre-Designed Templates** | Not enough data | 9.0 (24 reviews) | 
| **Pop-Up Types** | Not enough data | 8.9 (25 reviews) | 
| **No-Code Customization** | Not enough data | 9.1 (24 reviews) | 
| **Mobile Optimized** | Not enough data | 8.9 (22 reviews) | 

#### Campaigns

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Targeting** | Not enough data | 8.8 (24 reviews) | 
| **Triggered Campaigns** | Not enough data | 8.9 (22 reviews) | 
| **A/B Testing** | Not enough data | 8.8 (24 reviews) | 
| **Analytics** | Not enough data | 8.8 (25 reviews) | 

#### Integrations

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **CRM/Email Integrations** | Not enough data | 9.1 (23 reviews) | 
| **WCM Integrations** | Not enough data | 8.1 (19 reviews) | 
| **E-Commerce Integrations** | Not enough data | 9.1 (25 reviews) | 
| **Social Media Integrations** | Not enough data | 8.5 (20 reviews) | 

#### Generative AI

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.5 (20 reviews) | 

#### Agentic AI - Vulnerability Scanner

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.8 (10 reviews) | 
| **Proactive Assistance** | Not enough data | 7.5 (10 reviews) | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 7.9/10 | 21 |

#### Platform Basics

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Dynamic Segmentation** | Not enough data | 9.0 (17 reviews) | 
| **Journey Optimization** | Not enough data | 9.0 (16 reviews) | 

#### Platform Data

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Journey Reporting** | Not enough data | 8.5 (16 reviews) | 
| **Trends Reporting** | Not enough data | 8.3 (15 reviews) | 
| **Dashboards** | Not enough data | 8.8 (15 reviews) | 
| **Advanced Data Filtering** | Not enough data | 8.2 (15 reviews) | 

#### Platform Additional Functionality

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Journey Mapping** | Not enough data | 8.4 (16 reviews) | 
| **Integrations** | Not enough data | 9.2 (14 reviews) | 
| **Automated Alerts** | Not enough data | 8.3 (14 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.0 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 6.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (6 reviews) | 

### Lead Intelligence

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 8.9/10 | 22 |
| **Klaviyo** | N/A | N/A |

#### Lead Intelligence

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Lead Validation** | 9.3 (21 reviews) | Not enough data | 
| **Lead Enrichment** | 9.4 (21 reviews) | Not enough data | 
| **Lead Quality** | 9.2 (21 reviews) | Not enough data | 
| **Lead Analysis** | 9.2 (21 reviews) | Not enough data | 
| **Browser Extension** | 7.1 (17 reviews) | Not enough data | 

#### Agentic AI - Lead Intelligence

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Chatbots

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 9.7/10 | 124 |
| **Klaviyo** | N/A | N/A |

#### Responses

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Customization** | 9.8 (120 reviews) | Not enough data | 
| **Control** | 9.7 (119 reviews) | Not enough data | 
| **Route To Human** | 9.8 (118 reviews) | Not enough data | 
| **Menu bars** | 9.8 (117 reviews) | Not enough data | 
| **Drip sequences** | 9.8 (118 reviews) | Not enough data | 

#### Platform

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Live chat** | 9.9 (114 reviews) | Not enough data | 
| **Integrations** | 9.7 (120 reviews) | Not enough data | 
| **Branding** | 9.7 (118 reviews) | Not enough data | 
| **Analytics** | 9.8 (117 reviews) | Not enough data | 
| **A/B testing** | 9.7 (109 reviews) | Not enough data | 
| **Role-based access** | 9.8 (111 reviews) | Not enough data | 
| **Collection of information** | 9.9 (116 reviews) | Not enough data | 

#### Generative AI

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI Text Generation** | 9.3 (9 reviews) | Not enough data | 
| **AI Text Summarization** | 9.4 (9 reviews) | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 9.1/10 | 61 |
| **Klaviyo** | N/A | N/A |

#### Lead Monitoring

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Features** | 9.5 (57 reviews) | Not enough data | 
| **Performance** | 9.1 (57 reviews) | Not enough data | 
| **Identification** | 9.6 (61 reviews) | Not enough data | 

#### Agentic AI - Lead Capture

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Data Capture

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Mobile** | 9.4 (60 reviews) | Not enough data | 
| **Websites** | 9.3 (60 reviews) | Not enough data | 
| **Social Media** | 8.4 (57 reviews) | Not enough data | 
| **Data** | 9.3 (57 reviews) | Not enough data | 

#### Analytics

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Export/Import** | 9.2 (59 reviews) | Not enough data | 
| **Reporting** | 9.3 (60 reviews) | Not enough data | 

#### Customization

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Forms** | 8.8 (55 reviews) | Not enough data | 
| **Personalization** | 8.7 (57 reviews) | Not enough data | 
| **Templates** | 8.6 (56 reviews) | Not enough data | 
| **Integration** | 9.4 (57 reviews) | Not enough data | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 8.6/10 | 10 |

#### Collection

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Authentification** | Not enough data | 7.4 (7 reviews) | 
| **Review Forms** | Not enough data | 8.8 (7 reviews) | 
| **Personalization** | Not enough data | 8.6 (6 reviews) | 
| **Engagement** | Not enough data | 8.6 (6 reviews) | 
| **Community Q&A** | Not enough data | 7.2 (6 reviews) | 

#### Agentic AI - Review Management

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Moderation

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Reviewer Validation** | Not enough data | 9.5 (7 reviews) | 
| **Response Types** | Not enough data | 9.0 (5 reviews) | 
| **Legal Agreements** | Not enough data | 9.3 (5 reviews) | 

#### Use Cases

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **E-commerce** | Not enough data | 9.8 (9 reviews) | 
| **Retail** | Not enough data | 8.9 (6 reviews) | 
| **Customer Service** | Not enough data | 9.7 (5 reviews) | 

#### Administration

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Incentives** | Not enough data | 9.3 (7 reviews) | 
| **Syndication** | Not enough data | 8.6 (6 reviews) | 
| **Insights** | Not enough data | 8.0 (5 reviews) | 
| **Content** | Not enough data | 8.0 (5 reviews) | 
| **Sampling** | Not enough data | 8.0 (5 reviews) | 

#### Display Options

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Badges** | Not enough data | 8.6 (6 reviews) | 
| **Widgets** | Not enough data | 8.3 (7 reviews) | 
| **Integration & APIs** | Not enough data | 8.3 (6 reviews) | 
| **Marketing** | Not enough data | 8.1 (6 reviews) | 

#### Generative AI

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.8 (6 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 7.4/10 | 6 |

#### Customization

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | 8.6 (6 reviews) | 
| **Multi-page Forms** | Not enough data | 7.0 (5 reviews) | 
| **Design** | Not enough data | 6.7 (5 reviews) | 

#### Additional Functionality

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Embedded Forms** | Not enough data | 7.0 (5 reviews) | 
| **Offline Capability** | Not enough data | 7.7 (5 reviews) | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### Live Chat

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | 9.8/10 | 115 |
| **Klaviyo** | N/A | N/A |

#### Generative AI

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI Text Generation** | 9.4 (6 reviews) | Not enough data | 
| **AI Text Summarization** | 10.0 (6 reviews) | Not enough data | 
| **AI Text-to-Speech** | 9.7 (6 reviews) | Not enough data | 

#### Communication

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Pop-up Chat** | 10.0 (101 reviews) | Not enough data | 
| **Notifications** | 9.8 (107 reviews) | Not enough data | 
| **Targeted Emails** | 9.9 (96 reviews) | Not enough data | 
| **In-App Messaging** | 9.8 (103 reviews) | Not enough data | 
| **Co-Browsing** | 9.7 (36 reviews) | Not enough data | 

####  Internal Use

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Customization ** | 9.8 (106 reviews) | Not enough data | 
| **Conversation Archiving** | 9.6 (39 reviews) | Not enough data | 
| **Lead Development** | 9.6 (41 reviews) | Not enough data | 
| **Knowledge Base** | 9.6 (37 reviews) | Not enough data | 
| **Team Inbox ** | 10.0 (97 reviews) | Not enough data | 
| **Customer Profiles** | 9.9 (102 reviews) | Not enough data | 

### WhatsApp Marketing

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### WhatsApp Messaging - WhatsApp Marketing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Transactional Messages** | Not enough data | Not enough data | 
| **Bulk WhatsApp Messaging** | Not enough data | Not enough data | 
| **Conversational Messaging** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 
| **Promotional Messages** | Not enough data | Not enough data | 
| **Automated Replies** | Not enough data | Not enough data | 

#### WhatsApp Business Platform - WhatsApp Marketing

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Segmentation** | Not enough data | Not enough data | 
| **API Integration** | Not enough data | Not enough data | 
| **WhatsApp Commerce** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 

### Visitor Identification

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Agentic AI - Visitor Identification

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Personalization

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 6.9/10 | 17 |

#### Agentic AI - Personalization

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.9 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 7.0 (14 reviews) | 
| **Adaptive Learning** | Not enough data | 6.9 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.8 (14 reviews) | 
| **Proactive Assistance** | Not enough data | 6.3 (14 reviews) | 
| **Decision Making** | Not enough data | 7.4 (16 reviews) | 

### RCS Business Messaging

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Messaging - RCS Business Messaging

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Personalization** | Not enough data | Not enough data | 
| **Rich Media** | Not enough data | Not enough data | 
| **Interactive Messages** | Not enough data | Not enough data | 
| **Branded Templates** | Not enough data | Not enough data | 
| **Automation** | Not enough data | Not enough data | 
| **Conversational RCS** | Not enough data | Not enough data | 
| **Transactional RCS** | Not enough data | Not enough data | 
| **Promotional RCS** | Not enough data | Not enough data | 

#### Security / Verification - RCS Business Messaging

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Verified Sender** | Not enough data | Not enough data | 
| **Encryption** | Not enough data | Not enough data | 
| **Authentification** | Not enough data | Not enough data | 

#### Analytics / Deliverability - RCS Business Messaging

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Read Receipts** | Not enough data | Not enough data | 
| **Analytics** | Not enough data | Not enough data | 
| **SMS Fallback** | Not enough data | Not enough data | 

#### AI - RCS Business Messaging

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **AI** | Not enough data | Not enough data | 

### AI Marketing Agents

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Performance Optimization & Learning - AI Marketing Agents

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Send-Time Optimization** | Not enough data | Not enough data | 
| **Autonomous A/B Testing** | Not enough data | Not enough data | 

#### Autonomous Campaign Orchestration - AI Marketing Agents 

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **End-to-End Campaign Execution** | Not enough data | Not enough data | 
| **Goal-Based Campaign Planning** | Not enough data | Not enough data | 
| **Cross-Channel Orchestration** | Not enough data | Not enough data | 
| **Conversational Campaign Setup** | Not enough data | Not enough data | 
| **Real-Time Campaign Adaptation** | Not enough data | Not enough data | 

#### AI Content Generation - AI Marketing Agents 

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Dynamic Content Optimization** | Not enough data | Not enough data | 
| **AI Copy Generation** | Not enough data | Not enough data | 
| **Personalized Content Creation** | Not enough data | Not enough data | 

#### Audience Intelligence & Segmentation - AI Marketing Agents 

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Lookalike Audience Modeling** | Not enough data | Not enough data | 
| **Behavioral Triggering** | Not enough data | Not enough data | 
| **Predictive Audience Segmentation** | Not enough data | Not enough data | 

#### Integrations & Data Connectivity - AI Marketing Agents 

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Event & Data Ingestion** | Not enough data | Not enough data | 
| **CRM & CDP Integration** | Not enough data | Not enough data | 

### Marketing Analytics

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | 7.8/10 | 27 |

#### Marketing Operations

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **ROI Tracking** | Not enough data | 8.5 (19 reviews) | 
| **Data Collection** | Not enough data | 8.4 (18 reviews) | 
| **Customer Insights** | Not enough data | 8.8 (20 reviews) | 
| **Multi-User Access** | Not enough data | 8.8 (17 reviews) | 
| **Spend Management** | Not enough data | 7.3 (16 reviews) | 
| **White Label** | Not enough data | 7.6 (15 reviews) | 

#### Campaign Activity

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Campaign Insights** | Not enough data | 8.1 (18 reviews) | 
| **Reports and Dashboards** | Not enough data | 8.5 (23 reviews) | 
| **Campaign Stickiness** | Not enough data | 8.1 (17 reviews) | 
| **Multichannel Tracking** | Not enough data | 7.5 (17 reviews) | 
| **Brand Optimization** | Not enough data | 8.1 (17 reviews) | 
| **Predictive Analytics** | Not enough data | 8.1 (16 reviews) | 

#### Agentic AI - Marketing Analytics

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.6 (7 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (7 reviews) | 
| **Proactive Assistance** | Not enough data | 7.9 (8 reviews) | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Customers.ai** | N/A | N/A |
| **Klaviyo** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Customers.ai | Klaviyo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing)

**Unique to Customers.ai (7):** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement), [Chatbots Software](https://www.g2.com/categories/chatbots), [Visitor Identification Software](https://www.g2.com/categories/visitor-identification), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Live Chat Software](https://www.g2.com/categories/live-chat), [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence), [Retargeting Software](https://www.g2.com/categories/retargeting)

**Unique to Klaviyo (14):** [AI Marketing Agents Software](https://www.g2.com/categories/ai-marketing-agents), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Pop-Up Builder Software](https://www.g2.com/categories/pop-up-builder), [Email Template Builder Software](https://www.g2.com/categories/email-template-builder), [Personalization Software](https://www.g2.com/categories/personalization), [Email Deliverability Tools](https://www.g2.com/categories/email-deliverability), [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Marketing Analytics Software](https://www.g2.com/categories/marketing-analytics), [Review Management Software](https://www.g2.com/categories/review-management-software), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [WhatsApp Marketing Software](https://www.g2.com/categories/whatsapp-marketing), [ RCS Business Messaging Software](https://www.g2.com/categories/rcs-business-messaging)


---
## Reviewer Demographics

### By Company Size

| Segment | Customers.ai | Klaviyo | 
|---|---|---|
| **Small-Business** | 79.2% | 82.2% | 
| **Mid-Market** | 17.9% | 16.1% | 
| **Enterprise** | 2.9% | 1.7% | 

### By Industry

#### Customers.ai

- **Marketing and Advertising:** 35.7%
- **Information Technology and Services:** 6.8%
- **Computer Software:** 5.3%
- **Retail:** 3.6%
- **Health, Wellness and Fitness:** 2.2%
- **Education Management:** 2.2%
- **Accounting:** 1.9%
- **Apparel & Fashion:** 1.9%
- **Consumer Services:** 1.7%
- **Automotive:** 1.4%
- **Other:** 37.2%

#### Klaviyo

- **Retail:** 19.3%
- **Marketing and Advertising:** 12.7%
- **Apparel & Fashion:** 12.6%
- **Consumer Goods:** 11.6%
- **Health, Wellness and Fitness:** 7.2%
- **Food & Beverages:** 4.6%
- **Cosmetics:** 2.8%
- **Luxury Goods & Jewelry:** 2.2%
- **Sporting Goods:** 1.6%
- **Consumer Electronics:** 1.5%
- **Other:** 23.9%

---
## Alternatives

### Alternatives to Customers.ai

- [Drift](https://www.g2.com/products/drift/reviews) — 4.4/5 stars (1256 reviews)
- [Fin](https://www.g2.com/products/fin/reviews) — 4.5/5 stars (3857 reviews)
- [Tidio](https://www.g2.com/products/tidio/reviews) — 4.6/5 stars (1906 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4065 reviews)
- [Qualified](https://www.g2.com/products/qualified/reviews) — 4.9/5 stars (1489 reviews)
- [FreshChat](https://www.g2.com/products/freshworks-freshchat/reviews) — 4.4/5 stars (499 reviews)
- [Landbot](https://www.g2.com/products/landbot/reviews) — 4.7/5 stars (334 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14781 reviews)
- [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) — 4.3/5 stars (6949 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14698 reviews)

### Alternatives to Klaviyo

- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14698 reviews)
- [Braze](https://www.g2.com/products/braze/reviews) — 4.5/5 stars (1683 reviews)
- [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1208 reviews)
- [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4623 reviews)
- [Iterable](https://www.g2.com/products/iterable/reviews) — 4.4/5 stars (824 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Ortto](https://www.g2.com/products/ortto/reviews) — 4.4/5 stars (622 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14781 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1365 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (624 reviews)

---
## Top Discussions

### Customers.ai

- Title: [What is MobileMonkey chat?](https://www.g2.com/discussions/what-is-mobilemonkey-chat) — 4 comments
  > **Top comment:** "An automated way to contact & engage with leads or customers & gather information to help you continue marketing to those leads & customers on multiple..."
- Title: [Is mobile monkey free?](https://www.g2.com/discussions/is-mobile-monkey-free) — 2 comments
  > **Top comment:** "Yes, most of the basic social media lead generation features are free. The more in-depth lead conversion & funnels are not free...but are reasonably priced."
- Title: [What is MobileMonkey used for?](https://www.g2.com/discussions/what-is-mobilemonkey-used-for) — 1 comment
  > **Top comment:** "MobileMonkey, now known as Customers.ai, is a versatile platform primarily used for sales outreach automation and customer engagement.

Key Uses of..."
- Title: [How to get Mobile Monkey to stop charging our credit card?](https://www.g2.com/discussions/how-to-get-mobile-monkey-to-stop-charging-our-credit-card) — 1 comment, 1 upvote
  > **Top comment:** "We've had the same issue after making complaints about the lack of functionality within the platform. We requested that the account be canceled, or that..."
- Title: [What is your experience?](https://www.g2.com/discussions/what-is-your-experience) — 1 comment, 2 upvotes
  > **Top comment:** "Comment deleted by user."

### Klaviyo

- Title: [What is UTM tracking Klaviyo?](https://www.g2.com/discussions/what-is-utm-tracking-klaviyo) — 3 comments
  > **Top comment:** "You can add Google Analytics utm tracking data to your emails sent in Klayvio. This can be automated."
- Title: [how can i know the language for my clients](https://www.g2.com/discussions/13491-how-can-i-know-the-language-for-my-clients) — 3 comments, 1 upvote
  > **Top comment:** "You need to add a dynamic in your website when collecting data then use a segmentatino of your data into language preferences based on the tick..."
- Title: [What is Klaviyo used for?](https://www.g2.com/discussions/what-is-klaviyo-used-for) — 2 comments
  > **Top comment:** "It is a tool for email  marketing."
- Title: [Does Klaviyo integrate with Shopify?](https://www.g2.com/discussions/does-klaviyo-integrate-with-shopify) — 2 comments
  > **Top comment:** "Yes"
- Title: [Are their pre-built flows available?](https://www.g2.com/discussions/13499-are-their-pre-built-flows-available) — 2 comments, 1 upvote
  > **Top comment:** "You can set up any combination of new flows and even run split tests on  those in a flow. They also have video tutorials to do this."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/customers-ai-vs-klaviyo)