Compare Copper vs Zoho CRM

See this
comparison of Copper vs. Zoho CRM
based on data from user reviews. Copper rates 4.6/5 stars with 404 reviews. Zoho CRM rates 3.9/5 stars with 1,086 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
ProsperWorks Basic Edition - Annual
$19 / per mo
Free Edition
$0
Forever free up to 3 users
 
ProsperWorks Professional Edition - Annual
$49 / per mo
Standard
$12
Per month/per user
 
ProsperWorks Business Edition - Annual
$119 / per mo
Professional
$20
Per month/per user
 
Enterprise
$35
Per month/per user
 
Ultimate
$100
Per month/per user
 
Free Trial
Free Trial
Copper
ProsperWorks Basic Edition - Annual
$19 / per mo
ProsperWorks Professional Edition - Annual
$49 / per mo
ProsperWorks Business Edition - Annual
$119 / per mo
Free Trial
Zoho CRM
Free Edition
$0Forever free up to 3 users
Standard
$12Per month/per user
Professional
$20Per month/per user
Enterprise
$35Per month/per user
Ultimate
$100Per month/per user
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.9
8.0
Ease of Use
Ease of Use
9.3
7.9
Ease of Setup
Ease of Setup
8.9
7.4
Ease of Admin
Ease of Admin
9.2
7.6
Quality of Support
Quality of Support
9.0
7.2
Ease of Doing Business With
Ease of Doing Business With
9.2
7.5
Product Direction (% positive)
Product Direction (% positive)
9.3
7.1
Meets Requirements
Copper
8.9
Zoho CRM
8.0
Ease of Use
Copper
9.3
Zoho CRM
7.9
Ease of Setup
Copper
8.9
Zoho CRM
7.4
Ease of Admin
Copper
9.2
Zoho CRM
7.6
Quality of Support
Copper
9.0
Zoho CRM
7.2
Ease of Doing Business With
Copper
9.2
Zoho CRM
7.5
Product Direction (% positive)
Copper
9.3
Zoho CRM
7.1

Features

Sales Force Automation
Contact & Account Management
Copper
9.1
Zoho CRM
8.3
Partner Relationship Mgmt. (PRM)
Copper
8.2
Zoho CRM
8.1
Opportunity & Pipeline Mgmt.
Copper
8.9
Zoho CRM
7.9
Task / Activity Management
Copper
8.6
Zoho CRM
7.8
Territory & Quota Management
Copper
7.6
Zoho CRM
7.3
Desktop Integration
Copper
8.9
Zoho CRM
7.3
Product & Price List Management
Copper
7.9
Zoho CRM
7.6
Quote & Order Management
Copper
7.4
Zoho CRM
7.5
Customer Contract Management
Copper
8.2
Zoho CRM
7.9
Marketing Automation
Email Marketing
Copper
7.6
Zoho CRM
7.6
Campaign Management
Copper
7.4
Zoho CRM
7.5
Lead Management
Copper
8.7
Zoho CRM
8.0
Marketing ROI Analytics
Copper
7.9
Zoho CRM
7.5
Customer Support
Case Management
Copper
8.5
Zoho CRM
7.7
Customer Support Portal
Copper
8.3
Zoho CRM
7.6
Knowledge Base
Copper
8.5
Zoho CRM
7.6
Call Center Features
Copper
8.0
Zoho CRM
7.3
Support Analytics
Copper
8.4
Zoho CRM
7.7
Reporting & Analytics
Reporting
Copper
8.4
Zoho CRM
7.8
Dashboards
Copper
8.5
Zoho CRM
7.9
Forecasting
Copper
8.4
Zoho CRM
7.8
Mobile & Social
Social Collaboration Features
Copper
8.4
Zoho CRM
7.7
Social Network Integration
Copper
8.4
Zoho CRM
7.7
Mobile User Support
Copper
8.9
Zoho CRM
7.8
Platform
Customization
Copper
8.4
Zoho CRM
7.6
Workflow Capability
Copper
8.5
Zoho CRM
7.5
User, Role, and Access Management
Copper
8.8
Zoho CRM
8.0
Internationalization
Copper
8.2
Zoho CRM
7.6
Sandbox / Test Environments
Copper
8.0
Zoho CRM
6.7
Document & Content Mgmt.
Copper
7.9
Zoho CRM
7.6
Performance and Reliability
Copper
9.1
Zoho CRM
8.0
Output Document Generation
Copper
8.1
Zoho CRM
7.4
Integration
Data Import & Export Tools
Copper
8.8
Zoho CRM
8.1
Integration APIs
Copper
8.5
Zoho CRM
7.4
Breadth of Partner Applications
Copper
8.0
Zoho CRM
7.2

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
84.9%
71.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
11.2%
23.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.0%
5.8%
Copper
Small-Business
84.9%
Mid-Market
11.2%
Enterprise
4.0%
Zoho CRM
Small-Business
71.1%
Mid-Market
23.1%
Enterprise
5.8%

Reviewers' Industry

 
Marketing and Advertising
13.2%
Information Technology and Services
11.8%
 
Information Technology and Services
8.3%
Marketing and Advertising
11.7%
 
Internet
7.3%
Computer Software
8.4%
 
Computer Software
7.3%
Real Estate
3.9%
 
Real Estate
6.5%
Internet
3.9%
 
Other
57.3%
Other
60.3%
Copper
Marketing and Advertising
13.2%
Information Technology and Services
8.3%
Internet
7.3%
Computer Software
7.3%
Real Estate
6.5%
Other
57.3%
Zoho CRM
Information Technology and Services
11.8%
Marketing and Advertising
11.7%
Computer Software
8.4%
Real Estate
3.9%
Internet
3.9%
Other
60.3%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Marianne D.
User in Internet

Prosper Works is a rich, productive tool that keeps your business organized and can be used for any industry. Using this tool saves time, imports important data instantly, is reliable and has a fast implementation process. The simplicity of the tool...

josua s.
User

The correct interaction and communication within any modern company is important, I have made great advances and incredible improvements thanks to zoho crm, its functions make my work more dynamic and faster allowing me to save time and money, the efforts I...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User

The pricing model is broken. When I joined, I included myself with two others in our company using the tool. I wanted to try integrating UpleadCopper and you need the $50.00 per month program to be able to use the APIs. I can not upgrade alone, but...

G2 User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

 
Copper
Most Helpful Favorable Review
Marianne D.
User in Internet

Prosper Works is a rich, productive tool that keeps your business organized and can be used for any industry. Using this tool saves time, imports important data instantly, is reliable and has a fast implementation process. The simplicity of the tool...

Most Helpful Critical Review
G2 User

The pricing model is broken. When I joined, I included myself with two others in our company using the tool. I wanted to try integrating UpleadCopper and you need the $50.00 per month program to be able to use the APIs. I can not upgrade alone, but...

Zoho CRM
Most Helpful Favorable Review
josua s.
User

The correct interaction and communication within any modern company is important, I have made great advances and incredible improvements thanks to zoho crm, its functions make my work more dynamic and faster allowing me to save time and money, the efforts I...

Most Helpful Critical Review
G2 User in Real Estate

Where do I begin? There were so many features that were so buggy, I simply could not use them. Macros, Zoho Docs, Custom Field Mapping are just a few of the features that were so buggy, I had to report them to support. And their support is their...

Screenshots

 
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