Introducing G2.ai, the future of software buying.Try now
Compare Close and Google Workspace 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Attio
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
CrankWheel
Visit Website
At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (46.2% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$6.00 Per Month
Close
Star Rating
(1,947)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansGoogle Workspace
Star Rating
(47,145)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
$6.00 Per Month
Browse all 3 pricing plansClose vs Google Workspace
When assessing the two solutions, reviewers found Google Workspace easier to use, set up, and administer. However, reviewers preferred doing business with Close overall.
- Close and Google Workspace both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Close is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Close over Google Workspace.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Google Workspace
Business Starter
$6.00
Per Month
- Custom and secure business email
- 100 participant video meetings
- 30 GB storage per user
Free Trial
Close
Free Trial is available
Google Workspace
Free Trial is available
Ratings
Meets Requirements
9.1
1,722
9.1
37,386
Ease of Use
9.2
1,762
9.3
37,602
Ease of Setup
9.0
1,099
9.2
9,546
Ease of Admin
9.0
562
9.1
8,169
Quality of Support
9.3
1,540
8.6
29,788
Has the product been a good partner in doing business?
9.3
557
9.0
7,493
Product Direction (% positive)
9.5
1,734
8.7
36,113
Features by Category
Sales Force Automation
9.0
1348
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
1353
|
Verified
Not enough data
9.0
1378
|
Verified
Not enough data
8.3
1165
Not enough data
9.1
1302
|
Verified
Not enough data
8.4
1122
Not enough data
8.3
1130
Not enough data
8.4
1161
Not enough data
Marketing Automation
8.7
1256
Not enough data
8.5
1217
Not enough data
9.2
1331
Not enough data
8.2
1132
Not enough data
Customer Support
8.7
1214
|
Verified
Not enough data
8.7
1226
|
Verified
Not enough data
8.7
1260
|
Verified
Not enough data
8.7
1249
|
Verified
Not enough data
8.6
1198
|
Verified
Not enough data
Reporting & Analytics
8.7
1256
|
Verified
Not enough data
8.8
1280
|
Verified
Not enough data
8.2
1141
Not enough data
Mobile & Social
8.2
1074
Not enough data
7.9
1096
Not enough data
8.2
1086
Not enough data
Platform
8.7
1193
|
Verified
Not enough data
8.8
1208
|
Verified
Not enough data
8.9
1196
Not enough data
8.5
1123
Not enough data
8.0
1070
|
Verified
Not enough data
8.4
1097
Not enough data
9.1
1208
|
Verified
Not enough data
8.4
1115
Not enough data
Integration
8.8
1123
|
Verified
Not enough data
8.7
1126
|
Verified
Not enough data
8.5
1059
|
Verified
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
File Management
Not enough data
9.2
7975
Not enough data
9.1
8031
Not enough data
9.0
8120
Not enough data
8.9
8163
Not enough data
9.0
7759
Agentic AI - Cloud Content Collaboration
Not enough data
7.5
116
Not enough data
7.7
116
Not enough data
7.8
115
Collaboration
Not enough data
9.0
7553
Not enough data
9.4
8334
Not enough data
9.2
7855
Not enough data
8.8
6837
Administration
Not enough data
9.1
6011
Not enough data
8.9
5840
Not enough data
9.1
5798
Not enough data
8.4
6281
Not enough data
8.7
5285
Not enough data
9.1
6400
Platform
Not enough data
9.3
2126
Not enough data
8.8
1730
Not enough data
8.8
1655
Not enough data
8.8
1495
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Productivity Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
222
Not enough data
9.0
214
Not enough data
8.7
211
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Business Instant Messaging
Not enough data
8.7
2093
Not enough data
8.8
2224
Not enough data
8.7
2042
Business Instant Messaging
Not enough data
9.0
2184
Not enough data
9.0
2219
Business Instant Messaging
Not enough data
9.0
2264
Not enough data
9.1
2333
Not enough data
8.7
1884
Generative AI - Business Instant Messaging
Not enough data
8.3
255
AI - Business Instant Messaging
Not enough data
8.2
249
Not enough data
8.2
248
Not enough data
8.2
247
Not enough data
8.3
246
Agentic AI - Business Instant Messaging
Not enough data
8.2
136
Not enough data
8.3
135
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Presenter Tools
Not enough data
8.9
2786
Not enough data
8.4
2394
Not enough data
8.2
2274
Not enough data
8.7
2688
Conferencing Options
Not enough data
9.0
3046
Not enough data
9.0
3107
Not enough data
9.1
3199
Application Tools
Not enough data
8.7
2452
Not enough data
8.5
2527
Not enough data
9.1
2827
Agentic AI - Screen Sharing
Not enough data
8.1
183
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Platform Basics
Not enough data
8.7
1795
Not enough data
8.8
1789
Not enough data
9.5
1814
Platform Content
Not enough data
8.6
1683
Not enough data
8.1
1687
Not enough data
8.3
1620
Not enough data
9.4
1784
Platform Additional Functionality
Not enough data
8.7
1582
Not enough data
9.1
1685
Not enough data
9.4
1716
Generative AI
Not enough data
8.4
528
Not enough data
8.1
518
Not enough data
7.7
514
Not enough data
8.4
521
Not enough data
7.3
506
Not enough data
8.1
513
Not enough data
7.9
510
Calculating
Not enough data
8.9
1832
Not enough data
8.9
1729
Insights
Not enough data
8.7
1706
Not enough data
8.9
1768
Editing
Not enough data
8.5
1710
Not enough data
9.4
1850
Not enough data
8.9
1766
Functionality
Not enough data
8.7
1569
Not enough data
9.2
1772
Not enough data
9.1
1790
Not enough data
9.5
1876
Applications
Not enough data
9.3
1301
Not enough data
9.1
1246
Not enough data
8.4
1203
Collaboration
Not enough data
9.3
1286
Not enough data
8.9
1179
Not enough data
9.3
1271
Management
Not enough data
9.2
1258
Not enough data
9.1
1226
Not enough data
9.5
1267
Agentic AI - Office Suites
Not enough data
7.9
360
Not enough data
8.0
362
Collaboration Tools
Not enough data
9.0
5905
Not enough data
9.0
4159
Not enough data
8.3
3624
Not enough data
9.0
4211
Not enough data
8.9
3942
Meeting Coordination
Not enough data
9.1
5768
Not enough data
8.5
5146
Not enough data
8.8
5440
Not enough data
9.2
4147
Software Type
Not enough data
9.0
5725
Not enough data
9.2
4217
Not enough data
8.9
3789
Agentic AI - Video Conferencing
Not enough data
8.0
351
Not enough data
8.0
354
Not enough data
8.1
350
Survey Management
Not enough data
9.0
1010
Not enough data
9.0
1035
Not enough data
8.4
990
Not enough data
8.9
1008
Survey Customization
Not enough data
8.5
862
Not enough data
8.4
911
Not enough data
8.6
909
Not enough data
8.4
753
Survey Insights
Not enough data
8.8
991
Not enough data
8.4
759
Not enough data
9.0
968
Not enough data
9.0
964
Agentic AI - Survey
Not enough data
8.2
77
Not enough data
8.0
76
Not enough data
8.1
76
Calendar View
Not enough data
9.2
1423
Not enough data
9.1
1394
Shared Calendar
Not enough data
9.2
1434
Not enough data
9.1
1398
Accessibility
Not enough data
8.8
1218
Not enough data
8.6
1273
Integration
Not enough data
9.0
1335
Not enough data
8.9
1315
Not enough data
8.9
1324
Notifications
Not enough data
9.0
1364
Not enough data
8.7
1221
Generative AI
Not enough data
7.9
732
Not enough data
8.1
738
Not enough data
8.0
733
Agentic AI - Calendar
Not enough data
8.0
282
Design
Not enough data
8.7
1378
Not enough data
8.5
1386
Not enough data
8.4
1379
Collaboration
Not enough data
9.4
1475
Not enough data
9.3
1458
File Types
Not enough data
9.2
1471
Not enough data
9.0
1441
Not enough data
8.7
1201
Edit & Revise
Not enough data
9.1
1452
Not enough data
8.9
1405
Not enough data
9.2
1474
Integrate & Embed
Not enough data
9.2
1408
Not enough data
8.9
1271
Not enough data
9.0
1348
Operating System
Not enough data
9.1
1318
Not enough data
9.0
1296
Not enough data
8.3
1056
Generative AI
Not enough data
8.3
719
Not enough data
8.5
710
Not enough data
7.9
704
Not enough data
8.1
705
Not enough data
8.0
699
Agentic AI - Document Creation
Not enough data
7.9
272
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Generative AI
Not enough data
8.3
801
Not enough data
8.3
798
Not enough data
8.1
796
Not enough data
7.9
298
Not enough data
8.3
297
Not enough data
8.0
293
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Customizations
9.0
496
Not enough data
9.2
496
Not enough data
8.8
521
Not enough data
8.6
477
Not enough data
9.2
519
Not enough data
Generative AI
Feature Not Available
Not enough data
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Agentic AI - Note-Taking Software
Not enough data
7.9
74
Customizations
Not enough data
8.4
425
Not enough data
8.8
427
Not enough data
8.4
393
Not enough data
8.5
403
Growth
Not enough data
8.4
334
Not enough data
8.5
360
Not enough data
8.5
337
Not enough data
8.1
319
Not enough data
8.6
343
Content
Not enough data
8.9
387
Not enough data
8.8
401
Not enough data
8.7
397
Not enough data
8.4
142
Support
Not enough data
8.4
149
Categories
Categories
Shared Categories
Close and Google Workspace share no categories
Unique Categories
Google Workspace is categorized as Business Instant Messaging, Screen Sharing, Note-Taking Software, Spreadsheets, Website Builder, Presentation, Document Creation, Cloud Content Collaboration, Office Suites, Calendar, Email, Survey, and Video Conferencing
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Google Workspace
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Information Technology and Services
9.2%
Education Management
8.4%
Computer Software
7.8%
Marketing and Advertising
6.7%
Higher Education
5.1%
Other
62.9%
Alternatives
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Is there a way to see everyone all at once on the screen?
21 Comments
JB
Yes. On the bottom right, you'll see "Present your screen" and next to it "..." Those 3 dots give you access to screen settings. You can change to tile mode,...Read more
Is that possible to see the files from multiple Google accounts simultaneously?
17 Comments
JD
Yes. When a Google Drive document is shared to your Gmail, you can save it to your Drive. When you open the document, it will open in a separate tab. You...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
