Link copied to clipboard # Close vs Freshsales Comparison - What are their main differences? Share [ Export ](/compare/close/freshsales/export.csv) CloseFreshsales[+ Add Product](#) Pricing **Close** Free Trial **$9.00** Per User Per Month · Solo **$35.00** Per User Per Month · Essentials **$99.00** Per User Per Month · Growth **$139.00** Per User Per Month · Scale Show more **Freshsales** Free Trial **$11.00** Per User Per Month · Growth **$47.00** Per User Per Month · Pro **$71.00** Per User Per Month · Enterprise **Pricing Insights** from reviews Perceived Cost **Close** $$$$$ **Freshsales** $$$$$ Average Discount **Close** 11%1% more **Freshsales** 10% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Close** 6 months Based on 100 responses **Freshsales** 6 months Based on 100 responses Return on Investment **Close** 6 months Based on 100 responses **Freshsales** 6 months Based on 100 responses ![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close") ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Close** Ease of Use (819) Helpful (482) Missing Features (271) Call Issues (194) **Freshsales** Ease of Use (104) Features (69) Missing Features (48) Limited Features (32) Integrations **Close** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d58dae37ba235f74d23eb274396668e0/badger-maps.png "Product Avatar Image") Badger Maps ](https://www.g2.com/products/badger-maps/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f742b4ff1249f9894b7cf05725e9152e/calltools.jpg "Product Avatar Image") CallTools ](https://www.g2.com/products/calltools/reviews)[ View all ](https://www.g2.com/products/close/integrations) **Freshsales** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") Aircall ](https://www.g2.com/products/aircall/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image") Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8b49f2b6f9cd484b0efa52a4abd8269/microsoft-microsoft-power-bi.png "Product Avatar Image") Microsoft Power BI ](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ View all ](https://www.g2.com/products/freshsales/integrations) Screenshots **Close** ![Close screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1334589/inbox.png) **Freshsales** ![Freshsales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/199379/Contact-scoring.png) **Ratings** from reviews Meets Requirements **Close** **9.1** /10 Based on 1,819 responses **Freshsales** **8.7** /10 Based on 1,052 responses Ease of Use **Close** **9.2** /10 Based on 1,864 responses **Freshsales** **9.0** /10 Based on 1,066 responses Ease of Setup **Close** **9.0** /10 Based on 1,198 responses **Freshsales** **8.7** /10 Based on 572 responses Ease of Admin **Close** **9.0** /10 Based on 603 responses **Freshsales** **8.9** /10 Based on 535 responses Quality of Support **Close** **9.3** /10 Based on 1,630 responses **Freshsales** **8.8** /10 Based on 1,021 responses Has the product been a good partner in doing business? **Close** **9.3** /10 Based on 598 responses **Freshsales** **9.0** /10 Based on 529 responses Product Direction (% positive) **Close** **9.5** /10 Based on 1,825 responses **Freshsales** **9.3** /10 Based on 1,044 responses **Features** ratings from reviews CRM **8.7** /10 Based on 1,583 responses **8.4** /10 Based on 838 responses AI Sales Assistant **9.0** /10 Based on 154 responses **8.3** /10 Based on 25 responses Sales Engagement **8.6** /10 Based on 231 responses **8.5** /10 Based on 276 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Sales Analytics **8.7** /10 Based on 178 responses **8.2** /10 Based on 103 responses Outbound Call Tracking **8.9** /10 Based on 717 responses **9.0** /10 Based on 191 responses Auto Dialer **9.1** /10 Based on 158 responses Not enough data SMS Marketing **8.9** /10 Based on 313 responses Not enough data Customer Communications Management **8.6** /10 Based on 118 responses Not enough data Online Form Builder Not enough data **8.6** /10 Based on 17 responses Call Center Infrastructure (CCI) **9.3** /10 Based on 42 responses Not enough data Lead Scoring Not enough data **8.7** /10 Based on 58 responses Sales Performance Management Not enough data **8.5** /10 Based on 38 responses Email Tracking Not enough data **8.7** /10 Based on 289 responses User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 79.7% Mid-Market(51-1000 emp.) 19.7% Enterprise(\> 1000 emp.) 0.6% Small-Business(50 or fewer emp.) 79.7% Mid-Market(51-1000 emp.) 19.7% Enterprise(\> 1000 emp.) 0.6% Small-Business(50 or fewer emp.) 67.6% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 5.4% Small-Business(50 or fewer emp.) 67.6% Mid-Market(51-1000 emp.) 26.9% Enterprise(\> 1000 emp.) 5.4% **Reviewers' Industry** [![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")](https://www.g2.com/products/close/reviews) Close Marketing and Advertising 15.0% Computer Software 8.7% Real Estate 8.1% Financial Services 6.6% Information Technology and Services 5.7% Other 55.9% [![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales")](https://www.g2.com/products/freshsales/reviews) Freshsales Information Technology and Services 16.6% Computer Software 13.7% Marketing and Advertising 7.8% Financial Services 4.2% Internet 3.6% Other 54.1% Alternatives **Close Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) **Freshsales Alternatives** ![EngageBay](https://images.g2crowd.com/uploads/product/hd_favicon/a0b88ff17ce915a35f07f0800b76fd4c/engagebay.svg "EngageBay") [ EngageBay ](/products/engagebay/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Zoho CRM](https://images.g2crowd.com/uploads/product/hd_favicon/27ab543b51f7ec2623c5b2613dcf73e2/zoho-crm.svg "Zoho CRM") [ Zoho ](/products/zoho-crm/reviews) ## Close vs Freshsales FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Close vs Freshsales? Close stands out for its higher reviewer satisfaction scores and AI-driven sales workspace, while Freshsales is recognized for its clean interface and automation features. | [Close](https://www.g2.com/products/close/reviews) | [Freshsales](https://www.g2.com/products/freshsales/reviews) | | --- | --- | | 4.7/5 (2,069 reviews) | 4.5/5 (1,236 reviews) | | Small-Business | Small-Business | | 9.1 | 8.7 | | 9.3 | 8.8 | | Ease of Use (819 all-time mentions) | Ease of Use (103 all-time mentions) | ### How do the pricing models of Close and Freshsales compare? Close is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions. - **Close:** Reviewers highlight Close as budget-friendly, especially for small teams, with several noting it offers more features for $20–30 per month compared to other CRMs charging $80–100. - **Freshsales:** Reviewers describe Freshsales as cost-effective and cheaper than HubSpot and Salesforce, but some note that advanced features require higher-tier plans, making it more expensive to access necessary tools. - **Switching reasons:** Several reviewers mention switching to Close for its competitive pricing and more comprehensive feature set at lower cost. ### What are the best alternatives to Close and Freshsales? The top 3 alternatives to Close and Freshsales are Agentforce Sales, HubSpot Sales Hub, and Zoho CRM. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Close](https://www.g2.com/products/close/reviews) | 4.7/5 (2,069 reviews) | Small-Business | Budget-friendly for small teams | Ease of Use (819 all-time mentions) | | [Freshsales](https://www.g2.com/products/freshsales/reviews) | 4.5/5 (1,236 reviews) | Small-Business | Cost-effective, but advanced features require higher-tier plans | Ease of Use (103 all-time mentions) | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Customizability and scalability | | [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,909 reviews) | Small-Business | — | Ease of Use and integration with marketing tools | | [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) | — | — | — | — | ### Which CRM features should I prioritize when comparing Close and Freshsales? Buyers should prioritize ease of use, automation, integrations, reporting, and AI features when comparing Close and Freshsales. - **Ease of Use:** Close (9.2), Freshsales (9.0); Close has 819 all-time mentions, Freshsales 103. - **Automation:** Close (292 all-time mentions), Freshsales (25 all-time mentions). - **Integrations:** Close (274 all-time mentions), Freshsales (35 all-time mentions). - **Reporting:** Both products are frequently cited for reporting, with reviewers noting Close's need for more customizable reports and Freshsales' basic reporting capabilities. - **AI Features:** Close is praised for its built-in AI assistant Chloe, while Freshsales offers Freddy AI and AI Text Generation. ### What are the pros and cons of Close vs Freshsales? Close's headline strength is its intuitive, sales-focused interface and automation, while Freshsales is recognized for its clean UI and automation features. - **Close strengths:** Ease of use (819 all-time mentions), helpful automation (292), intuitive interface (358), strong lead management (309), and efficient workflows (320). - **Close trade-offs:** Missing features (244), call issues (181), and requests for more advanced workflow customization. - **Freshsales strengths:** Ease of use (103), helpful automation (25), clean interface (41), and strong lead management (25). - **Freshsales trade-offs:** Missing features (47), limited integrations (35), limited advanced features (32), and a learning curve for new users (25). ### Is Close or Freshsales better for small businesses? Close is the better fit for small businesses, with a higher small-business segment share and stronger reviewer sentiment. - **Close:** Largest segment is Small-Business; reviewers consistently highlight its affordability, ease of setup, and value for small teams. - **Freshsales:** Largest segment is Small-Business; reviewers note its ease of use and automation, but some mention limitations in advanced features and integrations for growing small businesses. ### Which CRM platform has better integrations? Close is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts. - **Close:** Integrates with Calendly (19 all-time mentions) and Google Workspace (4 all-time mentions); integrations are cited in 274 reviews. - **Freshsales:** Integrations are cited in 35 reviews, with reviewers mentioning integration with other apps and a need for more marketplace integrations. ### How do Close and Freshsales compare on customer support? Close has a higher Quality of Support score (9.3 vs 8.8), indicating stronger reviewer satisfaction with support. - **Close:** Reviewers frequently praise responsive and helpful support, with 308 all-time mentions of customer support. - **Freshsales:** Reviewers describe support as generally good and responsive, but some note slow or unresolved issues and a desire for faster follow-up. ### Which is easier to implement, Close or Freshsales? Close is easier to implement, with a higher Ease of Setup score (9.1 vs 8.7). - **Close:** Reviewers consistently describe setup as straightforward, quick, and easy, with 228 all-time mentions of easy setup. - **Freshsales:** Reviewers note easy onboarding and step-by-step guidance, but some mention a learning curve for advanced features and slower setup for complex needs. ### Which product has better Reporting? Close is favored for reporting, with more reviewer-cited strengths and automation around reporting, though both products have room for improvement. - **Close:** Reviewers cite reporting as a strength, with requests for more customizable reports; reporting and analytics are frequently mentioned as helpful for pipeline management and team analytics. - **Freshsales:** Reviewers note built-in reporting and analytics as useful, but describe dashboards as basic and less flexible for advanced needs.