Compare CaptivateIQ and Payfactors 
Featured Products
At a Glance
Market Segments
Mid-Market (68.0% of reviews)
Enterprise (57.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
CaptivateIQ
Star Rating
(3,467)4.7 out of 5
Market Segments
Mid-Market (68.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CaptivateIQPayfactors
Star Rating
(704)4.2 out of 5
Market Segments
Enterprise (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PayfactorsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that CaptivateIQ excels in user experience, with many praising its intuitive UI that makes navigating commission statements straightforward. Users appreciate the quick access and home screens that display core numbers at a glance, making it easy to find important information without unnecessary digging.
- According to verified reviews, Payfactors shines in its ability to aggregate complex market survey data, which users find invaluable for matching internal roles to external benchmarks. Reviewers highlight the platform's intuitive workflow that significantly enhances efficiency compared to manual tracking methods.
- Users say that CaptivateIQ's clarity in presenting commission details is a standout feature, providing them with a clear understanding of their earnings and any discrepancies. This transparency helps users communicate effectively about their compensation, which is a critical aspect of their day-to-day operations.
- Reviewers mention that while Payfactors is visually appealing and easy to use, it sometimes faces challenges in meeting specific workflow needs. However, users appreciate the support from their Customer Success Manager, which aids in the learning process and enhances overall satisfaction.
- G2 reviewers highlight that CaptivateIQ's support quality is notably high, with many users rating it positively for responsiveness and helpfulness. This level of support contributes to a smoother user experience, especially during onboarding and troubleshooting.
- According to recent feedback, Payfactors users value the platform's ability to keep job descriptions updated and synced with their public job catalog, ensuring consistency. However, some users feel that CaptivateIQ's streamlined features provide a more efficient experience overall, particularly for mid-market companies.
Pricing
Entry-Level Pricing
CaptivateIQ
No pricing availablePayfactors
No pricing availableFree Trial
CaptivateIQ
No trial information availablePayfactors
No trial information availableRatings
Meets Requirements
9.5
2,550
8.5
497
Ease of Use
9.5
2,578
8.2
566
Ease of Setup
8.8
660
7.8
366
Ease of Admin
8.7
246
8.2
298
Quality of Support
9.5
1,871
8.8
480
Has the product been a good partner in doing business?
9.4
247
8.8
298
Product Direction (% positive)
9.1
2,361
9.2
482
Features by Category
Sales Rep Portal
9.1
1642
Not enough data
8.8
1329
Not enough data
9.4
1894
Not enough data
9.0
1419
Not enough data
8.8
1397
Not enough data
8.4
1186
Not enough data
Management Portal
8.7
1100
Not enough data
8.8
1196
Not enough data
Feature Not Available
Not enough data
8.8
1231
Not enough data
8.9
1304
Not enough data
8.8
988
Not enough data
Feature Not Available
Not enough data
Administration
8.9
1219
Not enough data
8.8
1181
Not enough data
8.8
1178
Not enough data
9.1
1328
Not enough data
8.9
1381
Not enough data
8.6
1137
Not enough data
Platform
8.7
837
Not enough data
8.5
761
Not enough data
8.3
726
Not enough data
8.4
786
Not enough data
8.4
765
Not enough data
8.5
739
Not enough data
9.1
933
Not enough data
Agentic AI - Sales Compensation
7.6
155
Not enough data
Data Availability
8.7
33
Not enough data
9.0
32
Not enough data
8.2
32
Not enough data
8.4
31
Not enough data
Data Accuracy
8.9
31
Not enough data
9.1
29
Not enough data
8.7
29
Not enough data
Agentic AI - Sales Intelligence
8.0
11
Not enough data
8.7
10
Not enough data
8.6
11
Not enough data
8.5
11
Not enough data
8.3
11
Not enough data
8.6
11
Not enough data
Platform
8.7
31
Not enough data
8.9
32
Not enough data
9.0
33
Not enough data
8.9
33
Not enough data
8.3
27
Not enough data
8.9
30
Not enough data
Features
7.7
27
Not enough data
7.7
28
Not enough data
8.0
29
Not enough data
8.0
29
Not enough data
8.1
29
Not enough data
7.6
27
Not enough data
8.1
26
Not enough data
8.5
29
Not enough data
7.7
25
Not enough data
Collaborate
8.3
36
Not enough data
8.0
35
Not enough data
Logistics
8.2
35
Not enough data
8.2
35
Not enough data
8.2
35
Not enough data
Basics
Not enough data
Feature Not Available
Not enough data
8.4
62
Not enough data
Feature Not Available
Content
Not enough data
7.4
58
Not enough data
7.6
48
Not enough data
Feature Not Available
Logistics
Not enough data
7.0
57
Not enough data
8.2
61
Recruiting and Onboarding
Not enough data
Feature Not Available
Platform
Not enough data
7.4
259
Not enough data
6.8
199
Not enough data
6.9
198
Not enough data
8.3
275
Not enough data
8.4
286
Not enough data
6.6
188
Not enough data
7.7
281
Not enough data
8.1
285
Platform
Not enough data
7.5
235
Not enough data
Feature Not Available
Not enough data
7.3
230
Not enough data
7.6
280
Not enough data
Feature Not Available
Not enough data
6.3
183
Not enough data
7.3
261
Not enough data
7.8
328
Not enough data
8.2
331
Not enough data
7.0
188
Benchmarking and Equity - Compensation Management
Not enough data
7.9
133
Not enough data
7.6
122
Not enough data
7.7
125
Platform
Not enough data
7.4
259
Not enough data
6.8
199
Not enough data
6.9
198
Not enough data
8.3
275
Not enough data
8.4
286
Not enough data
6.6
188
Not enough data
7.7
281
Not enough data
8.1
285
Basic Features
Not enough data
7.2
79
Not enough data
7.9
89
Risk Mitigation
Not enough data
6.7
77
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Analytics
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance Features - Sales Planning
8.3
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
8.0
23
Not enough data
7.9
23
Not enough data
8.0
22
Not enough data
8.1
22
Not enough data
Territory Management - Sales Planning
7.8
22
Not enough data
7.9
22
Not enough data
Quota & Capacity Management - Sales Planning
8.3
22
Not enough data
8.0
22
Not enough data
8.2
22
Not enough data
Agentic AI - Sales Planning
7.9
11
Not enough data
7.6
11
Not enough data
Core Features - Salary Benchmarking Software
Not enough data
8.2
84
Not enough data
8.0
90
Not enough data
7.7
78
Auditing - Salary Benchmarking Software
Not enough data
7.2
75
Not enough data
Feature Not Available
Advanced Features - Salary Benchmarking Software
Not enough data
7.4
79
Not enough data
Feature Not Available
Not enough data
7.5
79
Not enough data
Feature Not Available
Not enough data
6.0
68
Platform - Compensation Planning
8.7
88
7.4
63
8.4
86
6.8
60
8.8
87
7.4
63
8.7
85
7.1
60
8.8
85
7.1
60
8.9
87
7.5
63
Additional Features - Compensation Planning
8.8
86
7.6
62
8.8
85
6.9
58
8.9
84
7.1
58
Agentic AI - Sales Performance Management
7.0
31
Not enough data
7.0
31
Not enough data
7.0
32
Not enough data
Incentives
Feature Not Available
Not enough data
8.5
268
Not enough data
9.2
381
|
Verified
Not enough data
8.6
240
Not enough data
Personalization
Feature Not Available
Not enough data
8.8
311
|
Verified
Not enough data
9.0
347
|
Verified
Not enough data
8.8
308
|
Verified
Not enough data
Administrative
8.9
305
|
Verified
Not enough data
8.8
296
|
Verified
Not enough data
8.4
173
Not enough data
Agentic AI - Sales Analytics
7.5
34
Not enough data
8.0
34
Not enough data
7.8
34
Not enough data
7.9
35
Not enough data
7.7
35
Not enough data
Data Sourcing
8.5
64
Not enough data
8.6
65
Not enough data
8.4
63
Not enough data
8.4
68
Not enough data
8.4
65
Not enough data
Predictive Analytics
7.9
62
Not enough data
8.0
61
Not enough data
7.8
62
Not enough data
7.7
62
Not enough data
Sales Management
7.9
63
Not enough data
7.9
61
Not enough data
8.2
60
Not enough data
8.2
62
Not enough data
Agentic AI - Sales Coaching
7.1
7
Not enough data
7.4
7
Not enough data
6.9
7
Not enough data
7.4
7
Not enough data
Training
8.3
15
Not enough data
7.9
15
Not enough data
7.4
15
Not enough data
7.0
15
Not enough data
Feedback
7.4
15
Not enough data
7.9
15
Not enough data
7.6
15
Not enough data
8.0
15
Not enough data
8.0
15
Not enough data
7.4
15
Not enough data
7.4
15
Not enough data
Generative AI
7.4
15
Not enough data
Categories
Categories
Shared Categories
CaptivateIQ and Payfactors are categorized as Compensation Planning
Unique Categories
CaptivateIQ is categorized as Sales Coaching, Sales Analytics, Sales Performance Management, Sales Intelligence, Sales Compensation, Sales Planning, and Sales & Ops Planning
Payfactors is categorized as Compensation Management, Salary Benchmarking, Job Description Management, and Pay Equity
Reviews
Reviewers' Company Size
CaptivateIQ
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Payfactors
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
35.9%
Information Technology and Services
16.5%
Financial Services
8.0%
Marketing and Advertising
4.3%
Computer & Network Security
3.1%
Other
32.2%
Hospital & Health Care
10.2%
Financial Services
5.7%
Retail
4.9%
Manufacturing
4.7%
Computer Software
4.5%
Other
70.0%
Discussions
What is the best way to reach customer support?
2 Comments
Official Response from CaptivateIQ
Hi Taimoor,
You can email support@captivateiq.com.Read more
Can you create a mobile phone app for CaptivateIQ?
2 Comments
Official Response from CaptivateIQ
Hi Vinh,
A mobile app is not on our roadmap for this year but you can still access the site on your mobile phone to see your performance dashboard.
Read more
Will there be an app or is there an app for mobile phones?
2 Comments
BZ
Hi Manuel,
We don't have a mobile app yet but you can access the rep dashboard from the mobile website.
Hope that helps. Read more
How frequently do you roll out new Payfactors product features?
2 Comments
EH
At Payfactors, we’re committed to making our platform the best it can possibly be — and one of the ways we do that is by getting to know our users and the...Read more
Does it include more than just salary?
2 Comments
EH
No matter the task you’re completing, Payfactors puts you back in control to think more strategically about compensation at your company.
We help you...Read more
How granular does your data get?
2 Comments
EH
Payfactors’ data is as granular as it gets.
In our database, we’ve got: 100 percent employer-reported, HRIS sourced data; nearly 6K unique benchmark jobs...Read more
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