G2 reviewers report that Salesloft excels in providing a seamless integration with Salesforce, which is a significant advantage for users focused on prospecting. Many users appreciate how the real-time sync allows them to view contact history effortlessly, making outreach more efficient.
Users say that Aircall stands out for its user-friendly interface, which simplifies the process of making calls and navigating the system. Reviewers highlight that the platform is reliable and fast, making it an essential tool for customer service operations.
According to verified reviews, Salesloft receives high marks for its email tracking capabilities, allowing users to create customized emails and monitor if they have been read. This feature is particularly praised for enhancing connectivity and follow-up strategies.
Reviewers mention that while Aircall is easy to use, it may not offer the same level of advanced features as Salesloft, particularly in areas like automated emails and call tracking. Users appreciate the simplicity but sometimes desire more robust functionalities.
G2 reviewers highlight that Salesloft's support quality is commendable, with users feeling that the platform has been a good partner in their business endeavors. This contrasts with Aircall, where some users feel that while support is decent, it could be improved further.
Users report that Aircall's advanced AI features enhance the overall calling experience, making it easier to connect with colleagues and clients. However, Salesloft's focus on prospecting tools and email automation gives it an edge for users primarily engaged in sales outreach.
Aircall is a softphone that we use to conveniently receive and do outbound calls to any numbers in the world. One feature I love about Aircall is it will...Read more
can I compare metrics of team members month on month? for example reply rate for individuals and teams over the last 3 months in a graph?
7 Comments
AR
Hi Kat!
There are a couple different ways of getting to this information in SalesLoft. The first place I'd check out is the "Email Leaderboard" panel on...Read more
Is SalesLoft a CRM?
5 Comments
ZF
Sales loft is a Sales Engagement platform. While it does hold information about potential customers it’s not made to take on the role of a full CRM.Read more
What is SalesLoft used for?
4 Comments
JM
Developing outreach cadences, organizing outreach, and putting email templates together for outreach purposesRead more
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