G2 reviewers report that ActiveCampaign excels in providing a balanced approach to marketing tools, combining automation, CRM, and email marketing into a single platform. Users appreciate its ability to create personalized customer journeys without the need for multiple tools, highlighting the effectiveness of its segmentation engine.
Users say that 3CX stands out for its user-friendly interface, making it easy to manage communications. Reviewers specifically mention the convenience of connecting personal phones via extensions, which keeps them linked to the main office line, enhancing overall accessibility.
According to verified reviews, ActiveCampaign is praised for its scalability, with users noting that it remains stable even when handling large contact batches or running multiple automations simultaneously. This reliability is a significant advantage for businesses with growing needs.
Reviewers mention that 3CX is recognized for its simplicity and strong call-handling features, making it a reliable choice for businesses that prioritize effective communication. Users appreciate its ease of use, especially for making outbound calls, which streamlines their operations.
G2 reviewers highlight that while ActiveCampaign has a slightly higher overall satisfaction score, 3CX offers a competitive edge in ease of administration and setup. Users find 3CX's management features flexible and straightforward, which can be particularly beneficial for teams looking to minimize onboarding time.
Users report that ActiveCampaign's quality of support is a strong point, with many praising the responsiveness and helpfulness of the support team. In contrast, while 3CX's support is adequate, some users feel it could be improved, indicating a potential area for growth.
Getting STUN setup for remote employees has been a challenge during this COVID-19 pandemic.
2 Comments
NA
Hello Tim,
Thank you for your question. As this is a technical issue, I would advise you to open a support ticket with our team, which is available for...Read more
How do I integrate 3CX to my CRM
2 Comments
TC
I suggest you dig into the 3cx support documents. There are a number of different CRM platforms which have easy integration with 3cx. I know I have one...Read more
Is it possible to integrate more software with this (API)?
1 Comment
NA
Thank you for your comment regarding the integration capabilities of 3CX. We are continuously adding more features & functionality to enhance our product and...Read more
Is anyone able to tell me how to increase my conversion rate?
6 Comments
BP
Heidi, which conversion rate are you trying to improve? There are multiple conversion points in any campaign. There's the open rate, click through rate, and...Read more
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