Top 10 3CX Alternatives & Competitors

Top 10 Alternatives to 3CX Recently Reviewed By G2 Community

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Nextiva
By Nextiva
4.5/5
(3,438)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to 3CX, Nextiva is:
Slower to reach roi
More expensive
Better at support
Categories in common with 3CX:
UCaaS Platforms
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)
Cloud PBX Platforms

Genesys Cloud CX
By Genesys
4.4/5
(1,517)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to 3CX, Genesys Cloud CX is:
Slower to reach roi
More expensive
Better at support
Categories in common with 3CX:
UCaaS Platforms
Live Chat
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

RingEX
By RingCentral
4.1/5
(1,292)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to 3CX, RingEX is:
Slower to reach roi
More expensive
Better at support
Categories in common with 3CX:
UCaaS Platforms
VoIP Providers
Video Conferencing
Call Center Infrastructure (CCI)
Cloud PBX Platforms
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Dialpad Connect
By Dialpad
4.4/5
(4,059)
Product Description
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
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Reviewers say compared to 3CX, Dialpad Connect is:
Slower to reach roi
Better at support
Easier to do business with
Categories in common with 3CX:
UCaaS Platforms
VoIP Providers
Video Conferencing

Aircall
By Aircall
4.4/5
(1,520)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to 3CX, Aircall is:
More expensive
Better at support
Slower to reach roi
Categories in common with 3CX:
VoIP Providers
Contact Center
Call Center Infrastructure (CCI)

GoTo Connect
By GoTo
4.4/5
(1,387)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to 3CX, GoTo Connect is:
Slower to reach roi
Better at support
More expensive
Categories in common with 3CX:
UCaaS Platforms
VoIP Providers
Contact Center

Vonage Business Communications
By Vonage
4.3/5
(493)
Product Description
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
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Reviewers say compared to 3CX, Vonage Business Communications is:
Slower to reach roi
More expensive
Better at support
Categories in common with 3CX:
UCaaS Platforms
VoIP Providers
Cloud PBX Platforms

Mitel
By Mitel Networks
3.8/5
(234)
Product Description
Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.
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Reviewers say compared to 3CX, Mitel is:
Slower to reach roi
More expensive
Categories in common with 3CX:
UCaaS Platforms
VoIP Providers
Contact Center

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(593)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to 3CX, Five9 Intelligent Cloud Contact Center Platform is:
More expensive
Better at support
Categories in common with 3CX:
UCaaS Platforms
Live Chat
Contact Center
Call Center Infrastructure (CCI)

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