Best VoIP Providers - Page 5

How Many VoIP Providers Products Does G2 Track?

Total Products under this Category: 566

Category Stats (Nov 2026)

  • Average Rating: 4.4/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: VoiceStack (+10.92%) - Among all products in this category, VoiceStack recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank VoIP Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 85,000+ Authentic Reviews
  • 566+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for VoIP Providers

G2 Grid® for VoIP Providers plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, Quo, Zoom Phone, Dialpad Connect, Webex Suite, Webex Calling, and Aircall.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=dialpad-connect&focus%5B%5D=cisco-webex-suite&focus%5B%5D=webex-calling&focus%5B%5D=aircall)

Cisco Unified Communications Manager (CallManager)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively.

Average Rating: 4.4/5.0

Total Reviews: 104

How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Cisco Unified Communications Manager (CallManager)?

  • Seller: Cisco
  • Year Founded: 1984
  • HQ Location: San Jose, CA
  • LinkedIn® Page: www.linkedin.com
    95,294 employees on LinkedIn®
  • Ownership: NASDAQ:CSCO
  • Phone: 847-678-6600

Who Uses This Product?

  • Top Industries: Information Technology and Services, Higher Education
  • Company Size: 49% Medium, 45% Large

What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)?

AI-generated summary from verified user reviews

Pros
  • Users value the reliability of Cisco Unified Communications Manager for seamless communication and efficient management in closed networks.
  • Users value the robust video conferencing capabilities of Cisco Unified Communications Manager for seamless communication solutions.
  • Users value the effective communication capabilities of Cisco Unified Communications Manager, enhancing collaboration within closed networks.
  • Users value the exceptional customer service support provided by CUCM, enhancing their 24/7 operational efficiency.
  • Users value the intelligent messaging features of CUCM, enhancing communication and efficiency for customer service operations.
Cons
  • Users find the complex processes of CUCM overwhelming, especially with server management and integration challenges.
  • Users face challenges due to the missing internal billing & call detail record interface, impacting their management of usage.
  • Users find the high cost of Cisco Unified Communications Manager challenging, especially for smaller businesses with fewer users.
  • Users report a lack of internal billing and call detail record interface, limiting operational functionality and reporting.
  • Users express frustration over the missing internal billing and call detail record interface, impacting their usage and tracking.

What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)?

What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)?

Vitel Global Cloud PBX

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices. Key Features and Functionality: - HD Voice & Video Calling: Provides high-definition clarity for both internal and external communications. - Cloud PBX with Auto-Attendant and Smart Routing: Manages incoming calls efficiently using intuitive IVR systems and team extensions. - AI Call Summaries, Transcripts & Sentiment Detection: Generates accurate, shareable transcripts and analyzes call sentiment to enhance communication strategies. - Multi-Device Applications: Ensures seamless connectivity across iOS, Android, Windows, and macOS platforms. - Voicemail-to-Email Delivery: Allows users to receive and review voicemails directly in their email inboxes. - SIP Trunking with Global Number Access: Supports local and international numbers in over 100 countries, facilitating global connectivity. - Team Messaging and Collaboration Tools: Offers secure chat and file-sharing features to simplify internal coordination. - AI-Powered Analytics Dashboard: Provides real-time and historical reports to track performance and customer trends. - CRM and Helpdesk Integrations: Seamlessly integrates with platforms like Salesforce, HubSpot, Zoho, and Microsoft Dynamics. - Guaranteed Uptime SLA: Ensures uninterrupted communication with a 99.99% reliability guarantee. Primary Value and Solutions Provided: Vitel Global Cloud PBX addresses the need for a modern, scalable communication system that supports remote work, enhances customer interactions, and streamlines collaboration across distributed teams. By consolidating various communication channels into a single, AI-driven platform, it reduces telephony infrastructure and operating costs by up to 60%, offers enterprise-grade security, and provides real-time insights to inform business decisions. This solution empowers businesses to connect globally, improve productivity, and maintain a professional communication presence without the complexities of traditional phone systems.

Average Rating: 4.2/5.0

Total Reviews: 16

How Do G2 Users Rate Vitel Global Cloud PBX?

  • Has the product been a good partner in doing business?: 8.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.2/10)
  • VOiP Number: 9.4/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Vitel Global Cloud PBX?

Who Uses This Product?

  • Top Industries: Staffing and Recruiting
  • Company Size: 56% Medium, 31% Small

What Do G2 Reviewers Say About Vitel Global Cloud PBX?

AI-generated summary from verified user reviews

Pros
  • Users find effective calling features beneficial for internal number division and seamless communication within the organization.
Cons
  • Users often experience login issues with Vitel Global Cloud PBX, leading to frustration and accessibility problems.

What Are Recent G2 Reviews of Vitel Global Cloud PBX?

What Are G2 Users Discussing About Vitel Global Cloud PBX?

XTIUM Unified Communications as a Service

XTIUM, created through the business combination of ATSG and Evolve IP, delivers a modern security-first approach to the managed IT services experience. Leveraging AI innovations, enterprise-grade cybersecurity, virtual desktops, unified communications, and more, XTIUM acts as a trusted partner to help businesses reduce risk, boost operational efficiency, and scale with confidence. At XTIUM, we empower IT leaders to scale confidently, reduce risk, and drive measurable business outcomes with a level of service and accountability that sets a new industry standard. Our mission is simple: to make our clients more secure, more agile, and more successful, every step of the way.

Average Rating: 4.2/5.0

Total Reviews: 69

How Do G2 Users Rate XTIUM Unified Communications as a Service?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.2/10)
  • VOiP Number: 9.0/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind XTIUM Unified Communications as a Service?

  • Seller: Xtium
  • Year Founded: 2007
  • HQ Location: Tampa, FL
  • LinkedIn® Page: www.linkedin.com
    473 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 64% Medium, 21% Small

What Do G2 Reviewers Say About XTIUM Unified Communications as a Service?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless communication capabilities of XTIUM Unified Communications, enhancing collaboration and business efficiency.
  • Users value the reliability of XTIUM UCAAS, benefiting from seamless communication and support in a hybrid environment.
  • Users appreciate the excellent customer support of XTIUM, ensuring seamless communication and collaboration at all times.
  • Users find the ease of use of XTIUM Unified Communications invaluable for seamless communication and collaboration.
  • Users value the easy communication capabilities of XTIUM, enhancing collaboration with seamless group chats and conferencing.
Cons
  • Users find the cost of the software license to be high, questioning its value for smaller setups.
  • Users feel the software license subscription costs could be elevated, impacting overall value for the service.
  • Users feel the ROI assessment challenges make XTIUM less beneficial, particularly for small businesses.

What Are Recent G2 Reviews of XTIUM Unified Communications as a Service?

What Are G2 Users Discussing About XTIUM Unified Communications as a Service?

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Cloud Softphone

Cloud Softphone is a white label UCaaS Platform powered by Acrobits, that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in 2007. There are many reasons why CSPs throughout the world trust Cloud Softphone and the Acrobits SDK for their mobile and desktop app needs. We have successfully deployed over 140 million endpoints since our inception, for clients in the telecommunications, hospitality, healthcare, and reseller industries. Cloud Softphone’s white-label bundles make it easy for you to keep up in the hybrid workplace. -Add and remove features when you need them. You only pay for what you use. -Boost productivity and collaboration with a powerful communications tool that does it all. -Make voice & video calls, send texts, share files, and more—all within Cloud Softphone. -Improve security by using the same encryption stack used by the European Parliament. -Design, build, provision, and deploy an enterprise-grade UCaaS app in less than 24 hours. -Maintain feature parity with access to 100+ premium features.

Average Rating: 4.8/5.0

Total Reviews: 16

How Do G2 Users Rate Cloud Softphone?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.2/10)
  • VOiP Number: 8.7/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Cloud Softphone?

  • Seller: Acrobits
  • Year Founded: 2008
  • HQ Location: Praha, Praha 1
  • LinkedIn® Page: www.linkedin.com
    29 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 44% Medium, 38% Small

What Are Recent G2 Reviews of Cloud Softphone?

What Are G2 Users Discussing About Cloud Softphone?

Loop Communications

At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that works around your needs rather than the limitations of antiquated hardware or constraining policies. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry. We don’t trap you or trick you because we work hard every day to make sure you want to stay. We treat our customers as partners, and it shows. We take the time up front to understand and evaluate a customer’s environment to ensure the most successful implementation. We are dedicated to answering every question, helping with every step of a transition, and considering every detail from the customer’s perspective.

Average Rating: 4.8/5.0

Total Reviews: 104

How Do G2 Users Rate Loop Communications?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.2/10)
  • VOiP Number: 9.3/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Loop Communications?

Who Uses This Product?

  • Who Uses This: Office Manager
  • Top Industries: Insurance, Medical Practice
  • Company Size: 68% Small, 31% Medium

What Are Recent G2 Reviews of Loop Communications?

What Are G2 Users Discussing About Loop Communications?

Sangoma Unified Communications Platform

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

Average Rating: 4.2/5.0

Total Reviews: 240

How Do G2 Users Rate Sangoma Unified Communications Platform?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 9.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Sangoma Unified Communications Platform?

  • Seller: Sangoma
  • Year Founded: 1984
  • HQ Location: Markham, ON
  • LinkedIn® Page: www.linkedin.com
    612 employees on LinkedIn®
  • Ownership: TSX-V:STC
  • Total Revenue (USD mm): $2,288

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Hospital & Health Care, Financial Services
  • Company Size: 51% Small, 48% Medium

What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Sangoma, enabling seamless management of communication tools in one place.
  • Users appreciate the wide range of customizable features in Sangoma, enabling efficient and smooth communication for their business.
  • Users value the reliability of Sangoma Unified Communications Platform, consistently enhancing productivity and ensuring seamless communication.
  • Users value the reliable call quality of Sangoma Unified Communications Platform, enhancing their communication experience effortlessly.
  • Users value the integrated communication capabilities of Sangoma, enhancing productivity and connectivity for their teams.
Cons
  • Users find the setup process complex, which can be difficult for those without telephony expertise.
  • Users find the difficult settings management to be complex, especially for those without telephony expertise.
  • Users find the high costs of Sangoma's licenses and add-ons to be a limiting factor compared to competitors.
  • Users find the high cost of Sangoma's platform can escalate quickly with licenses and add-ons, making it less competitive.
  • Users find the platform has a lack of intuitiveness, with outdated interfaces and simplistic mobile app design.

What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

What Are G2 Users Discussing About Sangoma Unified Communications Platform?

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Average Rating: 4.4/5.0

Total Reviews: 19

How Do G2 Users Rate ITC Cloud?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Phone Calls: 10.0/10 (Category avg: 9.2/10)
  • VOiP Number: 8.7/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.3/10 (Category avg: 8.6/10)

Who Is the Company Behind ITC Cloud?

  • Seller: In-Telecom
  • Year Founded: 2009
  • HQ Location: Slidell, Louisiana
  • LinkedIn® Page: www.linkedin.com
    141 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software
  • Company Size: 45% Medium, 45% Small

What Do G2 Reviewers Say About ITC Cloud?

AI-generated summary from verified user reviews

Pros
  • Users find ITC Cloud to be highly reliable and easy to use, enhancing their work-from-anywhere experience.
  • Users find ITC Cloud to be highly affordable, making it ideal for small to medium-sized businesses.
  • Users value the efficiency of ITC Cloud, enabling seamless outreach and reliable data management globally.
  • Users value the reliability of ITC Cloud, appreciating its ease of use and flexibility for global work.
  • Users appreciate the flexibility of remote work with ITC Cloud, making it easy and reliable to manage tasks anywhere.
Cons
  • Users often face poor connectivity with ITC Cloud, particularly in low bandwidth environments, affecting performance and usability.
  • Users report serious security concerns with ITC Cloud, including data loss, theft, and unreliable support.
  • Users find the pricing structures of ITC Cloud to be challenging, requiring careful monitoring to avoid extra costs.
  • Users face internet dependency issues with ITC Cloud, impacting performance and usability on mobile devices.
  • Users experience connection issues on poor networks, affecting usability and the overall user experience with ITC Cloud.

What Are Recent G2 Reviews of ITC Cloud?

VoIPstudio

VoIPstudio is a professional-grade VoIP phone service, available at consumer-level pricing. It offers the quality and security guarantees that business customers demand, while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omni-channel customer support service. VoIPstudio is based on solid infrastructure and designed to enable flexible yet secure connections between users. VoIPstudio instantly enables businesses to be more productive, without the expense of buying and managing an expensive on-site telephone system. All our business VoIP solutions and features are delivered at a fraction of the standard PBX price. VoIPstudio has been optimised to be multisite, multi-country and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable, and is suitable for single users, all the way up to companies with hundreds of extensions. Learn about our review policy: https://voipstudio.com/review-transparency-policy/

Average Rating: 4.5/5.0

Total Reviews: 134

How Do G2 Users Rate VoIPstudio?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.2/10)
  • VOiP Number: 8.9/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind VoIPstudio?

Who Uses This Product?

  • Who Uses This: Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 78% Small, 20% Medium

What Do G2 Reviewers Say About VoIPstudio?

AI-generated summary from verified user reviews

Pros
  • Users find VoIPstudio to be affordable, appreciating the low setup and monthly fees along with easy software usage.
  • Users commend the excellent customer service of VoIPstudio, appreciating quick support and assistance when needed.
  • Users appreciate the ease of use of VoIPstudio, finding it simple and user-friendly for everyday tasks.
  • Users appreciate the excellent tech and customer support of VoIPstudio, ensuring a smooth communication experience.
  • Users appreciate the chat feature of VoIPstudio for its excellent support during the transition and ongoing assistance.
Cons
  • Users experience call connection issues when the app is left open for extended periods, requiring restarts to resolve.
  • Users find the complex processes of choosing country codes cumbersome and prefer a more user-friendly mobile app.
  • Users report facing unhelpful customer service that struggles with basic business queries, leading to frustration and distrust.
  • Users experience unethical sales practices, with staff showing hostility towards business inquiries and a lack of understanding.

What Are Recent G2 Reviews of VoIPstudio?

What Are G2 Users Discussing About VoIPstudio?

Ring4

Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their personal phone and use the contact center features from anywhere over the internet from their desktop.

Average Rating: 4.7/5.0

Total Reviews: 20

How Do G2 Users Rate Ring4?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Phone Calls: 9.0/10 (Category avg: 9.2/10)
  • VOiP Number: 8.7/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Ring4?

  • Seller: Ring4
  • Year Founded: 2012
  • HQ Location: San Francisco, California
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 80% Small, 15% Medium

What Are Recent G2 Reviews of Ring4?

What Are G2 Users Discussing About Ring4?

Grasshopper

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks. Setup is easy, simply set up your call tree, download the app, and start calling & texting customers – no technical headaches, and no complex configuration challenges. At Grasshopper we know the value of a dollar, that’s why we keep our plans low starting at just $14/month (and offer unlimited users!) to make your small business budget stretch big. Backed by decades of experience serving small businesses, Grasshopper provides reliable service, clear call quality, and effortless setup. The result? A polished, professional presence that builds trust, protects your privacy, and helps your business stay responsive, agile, and ready for every opportunity.

Average Rating: 3.9/5.0

Total Reviews: 162

How Do G2 Users Rate Grasshopper?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 8.8/10)
  • Phone Calls: 8.9/10 (Category avg: 9.2/10)
  • VOiP Number: 8.9/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 7.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Grasshopper?

  • Seller: GoTo
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • LinkedIn® Page: www.linkedin.com
    980 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Consumer Services
  • Company Size: 86% Small, 9% Medium

What Do G2 Reviewers Say About Grasshopper?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful call and messaging capabilities of Grasshopper, facilitating international communication effortlessly.
  • Users appreciate the call functionality that allows international communication with clients in Canada and the USA.
  • Users value the easy connection to clients in Canada and USA, even while working overseas.
  • Users value the intuitive sign-up process of Grasshopper, making the initial experience straightforward.
  • Users value the powerful messaging features of Grasshopper for seamless communication through calls and texts.
Cons
  • Users are frustrated with the difficult customer service process, making it hard to cancel their Grasshopper account.
  • Users find it incredibly challenging to cancel their subscription due to difficult account management processes and poor customer support.
  • Users find the high cost of canceling Grasshopper frustrating due to complicated processes and unhelpful support.
  • Users experience frequent freezing issues, update failures, and unexpected call drops that hinder their overall usage.
  • Users often experience call drops and app freezes, leading to significant disruptions during use of Grasshopper.

What Are Recent G2 Reviews of Grasshopper?

What Are G2 Users Discussing About Grasshopper?

Truecaller for Business

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers. The solution helps businesses to maintain their brand reputation by negating the activities of scammers, who exploit the absence of a verified business caller ID to incessantly spam customers. When customers see the green verified screen, they get positive reassurance that the person calling them is a genuine business representative and not an imposter. This way businesses don’t miss out on opportunities as they can connect with customers in the right way and for the right reasons. With Truecaller Verified Business Caller ID, businesses can improve their call efficiency, manage their business numbers, and get deeper insights into campaigns. That being said, our spam algorithms continue to work in the same way and the Truecaller global community of over 270 million active users has the democratic leverage to mark the calls as spam, even if they carry a verified badge and Caller ID. For companies looking to become a Verified Business to create trust and safety in your brand or service, visit business.truecaller.com.

Average Rating: 4.4/5.0

Total Reviews: 23

How Do G2 Users Rate Truecaller for Business?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.2/10)
  • VOiP Number: 9.1/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.9/10 (Category avg: 8.6/10)

Who Is the Company Behind Truecaller for Business?

  • Seller: Truecaller
  • Year Founded: 2009
  • HQ Location: Norrmalm, Stockholm County, SE
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 42% Medium, 33% Small

What Are Recent G2 Reviews of Truecaller for Business?

Diabolocom

Diabolocom is a leading European provider of AI-first cloud contact center and customer experience solutions. Our platform helps organizations manage omnichannel customer interactions at scale while improving service quality, agent productivity, and operational efficiency. Built on proprietary AI technologies, native telecom infrastructure, and advanced CRM integrations, Diabolocom helps customer service and sales teams deliver faster, smarter, and more personalized interactions. Our all-in-one platform supports inbound and outbound communications, high-volume call management, auto-dialing, workflow automation, real-time monitoring, and AI-powered assistance for agents and supervisors. It helps teams manage every customer interaction more efficiently, from first contact to final resolution. Diabolocom provides the essential features businesses need to manage customer interactions effectively, while continuously innovating with sovereign AI solutions designed for customer service and sales teams. Our AI-powered solutions include: - Interactive Virtual Agent, - Agent Assist, - Augmented Quality Monitoring. Interactive Virtual Agent helps businesses provide 24/7 customer support. It answers customer requests automatically and can be configured easily through Diabolocom’s interface. When human assistance is needed, the interaction can be transferred smoothly to an agent. Agent Assist supports agents in real time during customer conversations. It combines conversation analytics, automated call summaries, next-best-action recommendations, form completion, knowledge base access, and automated workflows. This helps agents save time, reduce manual work, and provide more accurate answers. Augmented Quality Monitoring helps supervisors evaluate customer interactions at scale. With AI, teams can review far more calls than would be possible manually. They can identify coaching opportunities, detect quality trends, and monitor performance through clear dashboards. Together, these capabilities help businesses automate repetitive tasks, improve quality management, strengthen customer engagement, and make faster, data-driven decisions. Diabolocom’s innovation has been recognized by Frost & Sullivan with the 2024 Product Leadership Award and the 2026 European Technology Innovation Leadership Award. For over 20 years, Diabolocom has supported more than 400 clients and now operates in over 60 countries, with 175+ employees across 8 global offices.

Average Rating: 4.2/5.0

Total Reviews: 62

How Do G2 Users Rate Diabolocom?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Phone Calls: 7.8/10 (Category avg: 9.2/10)
  • VOiP Number: 7.9/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 5.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Diabolocom?

  • Seller: Diabolocom
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Paris, FR
  • LinkedIn® Page: www.linkedin.com
    179 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Consumer Services
  • Company Size: 67% Medium, 24% Small

What Do G2 Reviewers Say About Diabolocom?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Diabolocom, enjoying swift deployment and seamless integration throughout their operations.
  • Users praise the exceptional customer support of Diabolocom, ensuring swift implementation and valuable guidance throughout setup.
  • Users value the customization options of Diabolocom, allowing tailored integrations and enhancing their operational efficiency.
  • Users appreciate the easy implementation of Diabolocom, enhanced by responsive support and seamless CRM integration.
  • Users praise Diabolocom's efficiency in managing multichannel communications, saving time and ensuring smooth operations.
Cons
  • Users note the missing features like live call records and deeper integration, limiting their operational efficiency.
  • Users find it challenging to reach support, leading to issues with customer service responsiveness and flexibility in workflows.
  • Users experience delays with service interruptions and slow data updates, impacting their workflow and productivity.
  • Users find the rigid workflows of Diabolocom limit customization, affecting their customer service processes and functionality.
  • Users find the limited customization of Diabolocom restrictive, as it doesn't align perfectly with their specific processes.

What Are Recent G2 Reviews of Diabolocom?

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they're ready to start communicating and collaborating!

Average Rating: 4.4/5.0

Total Reviews: 63

How Do G2 Users Rate Bria?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.2/10)
  • VOiP Number: 9.3/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Bria?

  • Seller: CounterPath
  • Year Founded: 2002
  • HQ Location: Vancouver, BC
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®
  • Ownership: NASDAQ:CPAH
  • Total Revenue (USD mm): $12

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 55% Small, 41% Medium

What Do G2 Reviewers Say About Bria?

AI-generated summary from verified user reviews

Pros
  • Users appreciate Bria's flexibility and feature-rich interface for enabling seamless communication and collaboration.
  • Users value the affordability of Bria, enjoying its sleek setup and reduced desk clutter.
  • Users love the easy setup and sleek design of Bria, enhancing workspace organization and usability.
  • Users appreciate the excellent call quality of Bria, enhancing their communication experience and maintaining a sleek workspace.
  • Users appreciate the connectivity of Bria, enabling seamless communication for salespeople away from the office.
Cons
  • Users experience performance issues with Bria, including lags, freezes, and frequent call disruptions impacting communication.
  • Users find it challenging to manage access issues, particularly in shutting off Bria and handling notifications during off-hours.
  • Users report audio issues with Bria, including sound problems and frequent call drops, impacting their communication experience.
  • Users report audio problems, including sound issues and dropped calls, impacting reliability for frequent phone use.
  • Users report call drops and reliability issues with Bria, impacting communication for essential business tasks.

What Are Recent G2 Reviews of Bria?

What Are G2 Users Discussing About Bria?

Textr Team

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

Average Rating: 4.5/5.0

Total Reviews: 70

How Do G2 Users Rate Textr Team?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Phone Calls: 9.7/10 (Category avg: 9.2/10)
  • VOiP Number: 9.7/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind Textr Team?

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 46% Small, 35% Large

What Do G2 Reviewers Say About Textr Team?

AI-generated summary from verified user reviews

Pros
  • Users highlight the affordability of Textr Team, appreciating its transparent pricing for small businesses and startups.
  • Users value the intuitive, unified interface of Textr Team, enhancing seamless communication and productivity across devices.
  • Users appreciate the call recording feature of Textr Team, enhancing communication and collaboration efficiency within their teams.
  • Users highlight the intuitive interface of Textr Team, making communication seamless and efficient across devices.
  • Users value the quick setup of Textr Team, enabling seamless integration and immediate productivity for teams.
Cons
  • Users find that importing contacts is limited, which can hinder onboarding and integration processes for teams.
  • Users experience limited features in Textr Team, particularly with call quality and integration options, impacting usability.
  • Users report that the call quality can lag on Textr Team, impacting communication effectiveness during use.

What Are Recent G2 Reviews of Textr Team?

Cradle.io

Calls that log themselves. The cloud phone system for accounting firms in Australia, New Zealand and the UK. Caller ID, click-to-call and AI summaries that write back into FYI, Xero Practice Manager and HubSpot — so your team takes calls from any device and stops paying twice for the same admin.

Average Rating: 5.0/5.0

Total Reviews: 11

How Do G2 Users Rate Cradle.io?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 8.8/10)
  • Phone Calls: 9.8/10 (Category avg: 9.2/10)
  • VOiP Number: 9.7/10 (Category avg: 9.1/10)
  • Desk-to-Desk Calls: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Cradle.io?

Who Uses This Product?

  • Company Size: 73% Small, 27% Medium

What Are Recent G2 Reviews of Cradle.io?

What Are G2 Users Discussing About Cradle.io?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated April 9, 2026