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Best Enterprise User-Generated Content Platforms

Gauri Pawsey
GP
Researched and written by Gauri Pawsey

Products classified in the overall User-Generated Content category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business User-Generated Content to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business User-Generated Content category.

In addition to qualifying for inclusion in the User-Generated Content Platforms category, to qualify for inclusion in the Enterprise Business User-Generated Content Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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9 Listings in Enterprise User-Generated Content Platforms Available

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    G2 Score
Adobe Experience Manager
(527)4.2 out of 5
Optimized for quick response
View top Consulting Services for Adobe Experience Manager
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built on an AI-powered foundation, Adobe Experience Manager is a comprehensive suite of composable content services that empowers your team to create and deliver the right across websites, mobile apps

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 45% Enterprise
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Adobe Experience Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    145
    Content Management
    124
    Features
    114
    Customization
    85
    Integrations
    75
    Cons
    Learning Curve
    100
    Complex Usability
    97
    Difficult Learning
    92
    Expensive
    71
    Steep Learning Curve
    59
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Adobe Experience Manager features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Campaign Customization
    Average: 8.6
    8.1
    UGC Analytics
    Average: 8.3
    8.0
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Adobe
    Company Website
    Year Founded
    1982
    HQ Location
    San Jose, CA
    Twitter
    @Adobe
    958,655 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41,406 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built on an AI-powered foundation, Adobe Experience Manager is a comprehensive suite of composable content services that empowers your team to create and deliver the right across websites, mobile apps

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 45% Enterprise
  • 28% Small-Business
Adobe Experience Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
145
Content Management
124
Features
114
Customization
85
Integrations
75
Cons
Learning Curve
100
Complex Usability
97
Difficult Learning
92
Expensive
71
Steep Learning Curve
59
View All Pros and Cons
Adobe Experience Manager features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.2
Campaign Customization
Average: 8.6
8.1
UGC Analytics
Average: 8.3
8.0
Onboarding
Average: 8.8
Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
958,655 Twitter followers
LinkedIn® Page
www.linkedin.com
41,406 employees on LinkedIn®
PowerReviews
(200)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

    Users
    No information available
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 44% Mid-Market
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PowerReviews Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Reviews
    5
    Features
    4
    Reputation Management
    4
    Visibility Growth
    4
    Cons
    Expensive
    4
    Missing Features
    4
    Slow Performance
    3
    Poor Customer Support
    2
    Poor Integration
    2
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PowerReviews features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Campaign Customization
    Average: 8.6
    7.5
    UGC Analytics
    Average: 8.3
    7.8
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Syndigo
    Company Website
    Year Founded
    2017
    HQ Location
    Chicago, Illinois
    Twitter
    @syndigoLLC
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,371 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Revie

Users
No information available
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 44% Mid-Market
  • 41% Enterprise
PowerReviews Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Reviews
5
Features
4
Reputation Management
4
Visibility Growth
4
Cons
Expensive
4
Missing Features
4
Slow Performance
3
Poor Customer Support
2
Poor Integration
2
View All Pros and Cons
PowerReviews features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
7.2
Campaign Customization
Average: 8.6
7.5
UGC Analytics
Average: 8.3
7.8
Onboarding
Average: 8.8
Seller Details
Seller
Syndigo
Company Website
Year Founded
2017
HQ Location
Chicago, Illinois
Twitter
@syndigoLLC
282 Twitter followers
LinkedIn® Page
www.linkedin.com
1,371 employees on LinkedIn®

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Bazaarvoice
(803)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

    Users
    • Marketing Manager
    • Digital Marketing Manager
    Industries
    • Consumer Goods
    • Retail
    Market Segment
    • 40% Mid-Market
    • 38% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
    • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
    • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bazaarvoice Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Review Management
    28
    Reviews
    24
    Helpful
    22
    Ease of Use
    21
    Customer Support
    19
    Cons
    Poor Customer Support
    19
    Review Management
    17
    Inadequate Support
    16
    Complex Usage
    15
    Expensive
    15
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bazaarvoice features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 9.2
    6.3
    Campaign Customization
    Average: 8.6
    6.6
    UGC Analytics
    Average: 8.3
    7.0
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bazaarvoice
    Company Website
    Year Founded
    2005
    HQ Location
    Austin, Texas
    Twitter
    @Bazaarvoice
    19,272 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,704 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Ac

Users
  • Marketing Manager
  • Digital Marketing Manager
Industries
  • Consumer Goods
  • Retail
Market Segment
  • 40% Mid-Market
  • 38% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Bazaarvoice is a platform that collects and syndicates reviews, allowing users to monitor and control the publication of reviews and ratings on their site.
  • Reviewers appreciate the ease of integration and navigation of Bazaarvoice, its useful syndication feature, and the opportunity it provides to engage directly on customer sites and syndicate reviews.
  • Users mentioned issues with Bazaarvoice's user interface, confusing functionality, poor customer service, rigid business practices, and complex setup and integration process.
Bazaarvoice Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Review Management
28
Reviews
24
Helpful
22
Ease of Use
21
Customer Support
19
Cons
Poor Customer Support
19
Review Management
17
Inadequate Support
16
Complex Usage
15
Expensive
15
View All Pros and Cons
Bazaarvoice features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 9.2
6.3
Campaign Customization
Average: 8.6
6.6
UGC Analytics
Average: 8.3
7.0
Onboarding
Average: 8.8
Seller Details
Seller
Bazaarvoice
Company Website
Year Founded
2005
HQ Location
Austin, Texas
Twitter
@Bazaarvoice
19,272 Twitter followers
LinkedIn® Page
www.linkedin.com
1,704 employees on LinkedIn®
Dash Social
(340)4.7 out of 5
10th Easiest To Use in User-Generated Content software
Save to My Lists
Entry Level Price:$999.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

    Users
    • Social Media Manager
    • Social Media Coordinator
    Industries
    • Apparel & Fashion
    • Cosmetics
    Market Segment
    • 42% Small-Business
    • 39% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Dash Social Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Analytics
    14
    Scheduling
    13
    Data Insights
    10
    Post Scheduling
    10
    Cons
    Missing Features
    6
    Improvement Needed
    4
    Lack of Analytics
    4
    Required Improvements
    4
    Access Limitations
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Dash Social features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Campaign Customization
    Average: 8.6
    8.9
    UGC Analytics
    Average: 8.3
    9.2
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dash Social
    Company Website
    Year Founded
    2013
    HQ Location
    Halifax, NS
    Twitter
    @DashSocialHQ
    1,878 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    292 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dash Social is a social media management platform that equips brands with intelligence and speed to stay ahead of the curve. Through its sophisticated cross-channel insights and workflow tools, Dash S

Users
  • Social Media Manager
  • Social Media Coordinator
Industries
  • Apparel & Fashion
  • Cosmetics
Market Segment
  • 42% Small-Business
  • 39% Mid-Market
Dash Social Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Analytics
14
Scheduling
13
Data Insights
10
Post Scheduling
10
Cons
Missing Features
6
Improvement Needed
4
Lack of Analytics
4
Required Improvements
4
Access Limitations
3
View All Pros and Cons
Dash Social features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
7.7
Campaign Customization
Average: 8.6
8.9
UGC Analytics
Average: 8.3
9.2
Onboarding
Average: 8.8
Seller Details
Seller
Dash Social
Company Website
Year Founded
2013
HQ Location
Halifax, NS
Twitter
@DashSocialHQ
1,878 Twitter followers
LinkedIn® Page
www.linkedin.com
292 employees on LinkedIn®
PhotoShelter for Brands
(1,081)4.3 out of 5
Optimized for quick response
12th Easiest To Use in User-Generated Content software
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PhotoShelter for Brands is a comprehensive digital asset management (DAM) solution designed to help organizations organize, manage, distribute, and collaborate on digital content. This platform equips

    Users
    • Graphic Designer
    • Photographer
    Industries
    • Higher Education
    • Sports
    Market Segment
    • 47% Mid-Market
    • 28% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • PhotoShelter for Brands Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    53
    Easy Organization
    22
    Asset Management
    20
    Sharing Ease
    19
    Content Sharing
    16
    Cons
    Feature Limitations
    14
    Expensive
    12
    Learning Curve
    12
    Search Issues
    10
    Limited Customization
    9
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PhotoShelter for Brands features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.8
    Campaign Customization
    Average: 8.6
    9.0
    UGC Analytics
    Average: 8.3
    9.1
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PhotoShelter
    Company Website
    Year Founded
    2005
    HQ Location
    New York
    Twitter
    @photoshelter
    65,153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    275 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PhotoShelter for Brands is a comprehensive digital asset management (DAM) solution designed to help organizations organize, manage, distribute, and collaborate on digital content. This platform equips

Users
  • Graphic Designer
  • Photographer
Industries
  • Higher Education
  • Sports
Market Segment
  • 47% Mid-Market
  • 28% Enterprise
PhotoShelter for Brands Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
Easy Organization
22
Asset Management
20
Sharing Ease
19
Content Sharing
16
Cons
Feature Limitations
14
Expensive
12
Learning Curve
12
Search Issues
10
Limited Customization
9
View All Pros and Cons
PhotoShelter for Brands features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.8
Campaign Customization
Average: 8.6
9.0
UGC Analytics
Average: 8.3
9.1
Onboarding
Average: 8.8
Seller Details
Seller
PhotoShelter
Company Website
Year Founded
2005
HQ Location
New York
Twitter
@photoshelter
65,153 Twitter followers
LinkedIn® Page
www.linkedin.com
275 employees on LinkedIn®
Base
(49)4.4 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Base is a B2B Customer Engagement automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platf

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 55% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Base Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    10
    Ease of Use
    9
    Customer Support
    7
    Easy Setup
    6
    User Interface
    6
    Cons
    Missing Features
    7
    Feature Limitations
    4
    Limited Customization
    4
    Poor Customer Support
    4
    Integration Issues
    3
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Base features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Campaign Customization
    Average: 8.6
    8.3
    UGC Analytics
    Average: 8.3
    8.6
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Base
    Company Website
    Year Founded
    2018
    HQ Location
    Tel Aviv,
    Twitter
    @base_CLG
    400 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    36 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Base is a B2B Customer Engagement automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platf

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 55% Enterprise
  • 35% Mid-Market
Base Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
10
Ease of Use
9
Customer Support
7
Easy Setup
6
User Interface
6
Cons
Missing Features
7
Feature Limitations
4
Limited Customization
4
Poor Customer Support
4
Integration Issues
3
View All Pros and Cons
Base features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.7
Campaign Customization
Average: 8.6
8.3
UGC Analytics
Average: 8.3
8.6
Onboarding
Average: 8.8
Seller Details
Seller
Base
Company Website
Year Founded
2018
HQ Location
Tel Aviv,
Twitter
@base_CLG
400 Twitter followers
LinkedIn® Page
www.linkedin.com
36 employees on LinkedIn®
StoryStream
(70)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    StoryStream is the all-in-one User Generated and Social Shopping Experience platform for global brands and retailers. We solve the challenge of engaging modern consumers who seek authentic and person

    Users
    No information available
    Industries
    • Automotive
    • Retail
    Market Segment
    • 49% Enterprise
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • StoryStream features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Campaign Customization
    Average: 8.6
    9.2
    UGC Analytics
    Average: 8.3
    9.6
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    StoryStream
    Year Founded
    2011
    HQ Location
    London, London
    Twitter
    @StoryStreamAI
    1,005 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    50 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

StoryStream is the all-in-one User Generated and Social Shopping Experience platform for global brands and retailers. We solve the challenge of engaging modern consumers who seek authentic and person

Users
No information available
Industries
  • Automotive
  • Retail
Market Segment
  • 49% Enterprise
  • 34% Mid-Market
StoryStream features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Campaign Customization
Average: 8.6
9.2
UGC Analytics
Average: 8.3
9.6
Onboarding
Average: 8.8
Seller Details
Seller
StoryStream
Year Founded
2011
HQ Location
London, London
Twitter
@StoryStreamAI
1,005 Twitter followers
LinkedIn® Page
www.linkedin.com
50 employees on LinkedIn®
Emplifi
(367)4.4 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

    Users
    • Community Manager
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 42% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Emplifi Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Social Media Management
    48
    Analytics
    38
    Analytics Focus
    34
    Features
    23
    Cons
    Missing Features
    25
    Technical Issues
    18
    Feature Limitations
    15
    Improvement Needed
    12
    Lack of Features
    12
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Emplifi features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Campaign Customization
    Average: 8.6
    7.4
    UGC Analytics
    Average: 8.3
    8.2
    Onboarding
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Emplifi
    HQ Location
    Columbus , US
    LinkedIn® Page
    www.linkedin.com
    505 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Emplifi’s unified platform helps brands connect with customers through every touchpoint. Boost engagement and drive awareness with intuitive tools that increase efficiency for your social media team.

Users
  • Community Manager
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 42% Mid-Market
  • 32% Enterprise
Emplifi Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Social Media Management
48
Analytics
38
Analytics Focus
34
Features
23
Cons
Missing Features
25
Technical Issues
18
Feature Limitations
15
Improvement Needed
12
Lack of Features
12
View All Pros and Cons
Emplifi features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
7.2
Campaign Customization
Average: 8.6
7.4
UGC Analytics
Average: 8.3
8.2
Onboarding
Average: 8.8
Seller Details
Seller
Emplifi
HQ Location
Columbus , US
LinkedIn® Page
www.linkedin.com
505 employees on LinkedIn®
TrueLoyal
(152)4.6 out of 5
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  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal is a SaaS loyalty platform that helps brands build consumer-first experiences that drive real, lasting loyalty. By

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • TrueLoyal Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Rewards Program
    6
    Customer Support
    5
    Rewards System
    5
    Features
    3
    Cons
    Bug Issues
    2
    Lack of Customization
    2
    Limited Customization
    2
    Poor Customer Support
    2
    Communication Delays
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • TrueLoyal features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    TrueLoyal
    Company Website
    Year Founded
    2008
    HQ Location
    San Antonio, Texas
    LinkedIn® Page
    www.linkedin.com
    98 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Loyalty isn’t a strategy or a program — it’s earned through experience. TrueLoyal is a SaaS loyalty platform that helps brands build consumer-first experiences that drive real, lasting loyalty. By

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 28% Mid-Market
TrueLoyal Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Rewards Program
6
Customer Support
5
Rewards System
5
Features
3
Cons
Bug Issues
2
Lack of Customization
2
Limited Customization
2
Poor Customer Support
2
Communication Delays
1
View All Pros and Cons
TrueLoyal features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.2
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
TrueLoyal
Company Website
Year Founded
2008
HQ Location
San Antonio, Texas
LinkedIn® Page
www.linkedin.com
98 employees on LinkedIn®
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