--- title: StoryStream Reviews meta_title: 'StoryStream Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 70 reviews by the users' company size, role or industry to find out how StoryStream works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 70 scale: '5' date_modified: '2026-06-15' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # StoryStream Reviews **Vendor:** StoryStream **Category:** [Live Commerce Software](https://www.g2.com/categories/live-commerce) **Average Rating:** 4.5/5.0 **Total Reviews:** 70 ## About StoryStream StoryStream is the all-in-one User Generated and Social Shopping Experience platform for global brands and retailers. We solve the challenge of engaging modern consumers who seek authentic and personalised experiences when shopping online. We help them discover new products and support their buying decisions. Our AI-powered platform automates the crowdsourcing of authentic imagery and video content from a brand’s community and turns into highly engaging shoppable experiences that can be easily embedded in eCommerce storefronts and social media platforms. Key solutions include: πŸ–ΌοΈ UGC & social content galleries πŸ‘— Shop the look πŸ›οΈ Shoppable video πŸ“Ή Livestream video shopping βœ… Visual customer reviews Over 100 innovative brands, including L’Oreal Group, John Lewis, and VW Group, choose StoryStream to deliver a more trusted and authentic digital shopping experience, driving millions of dollars of additional sales revenue. StoryStream is a certified B-Corp company and a member of the MACH alliance. https://storystream.ai/contact-us/ ## StoryStream Reviews ### 1. Useful platform for centralising and managing your ugc and integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Helen M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about StoryStream?** The customer success team are extremely knowledgable and hands on when it comes to solving our business needs. The platform itself is simple to use and enables management of assets/feeds and tagging all to be done centrally and automatically be used on site. It's helped us save manual effort curating our UGC content on site, and also helped us surface lots more 'real shoppers' via the tool and it's AI. The product team have also been quite proactive/listened to feedback and made changes that have really improved our experience. **What do you dislike about StoryStream?** Sometimes the content can be quite overwhelming, particularly with our generic tags and it being active wear! We've got extra help from the StoryStream team to help surface those 'better assets'. **What problems is StoryStream solving and how is that benefiting you?** Elevating and uncovering new UGC on site Helping us solve our size and fit challenges Helping us solve our product discoverability challenges through shoppable content Saving manual curation/content management time Centralising usage rights Integration with other channels, not just on site **Official Response from Matt Sykes:** > Hey Helen, and thank you for taking the time to leave such a thoughtful review. It's so appreciated, and I know that the team will value that feedback immensely. It's fantastic to see all the ways in which StoryStream is helping you to elevate and celebrate authentic content. And we hear you on the content volume – glad to hear that the team's assistance is helping you get the most from the platform. Thank you again for the review :) ### 2. Platform for centralising and managing your ugc and integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Dushyant K. | Social Media Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about StoryStream?** Our business needs are expertly addressed by the knowledgeable and hands-on customer success team. The platform is user-friendly and facilitates central management of assets, feeds, and tagging, which can be automatically used on site. By automating the curation of our UGC content, it has saved us manual effort and surfaced more genuine shoppers with the help of AI. Additionally, the product team has been responsive to feedback and made significant improvements to enhance our experience **What do you dislike about StoryStream?** To remain competitive in the UGC market, Storystream must continuously enhance its product offerings. This includes exploring new features such as live video shopping and expanding its commerce-related capabilities. By doing so, Storystream can better serve a wider range of clients and ensure it remains a top choice among UGC providers, even as clients explore other options in the market. **What problems is StoryStream solving and how is that benefiting you?** Elevating and uncovering new UGC on site Helping us solve our size and fit challenges Helping us solve our product discoverability challenges through shoppable content Saving manual curation/content management time ### 3. Key UGC partnership for NextTECHnow **Rating:** 4.5/5.0 stars **Reviewed by:** Bella N. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about StoryStream?** Storystream have been a key player in driving our UGC offering for Publicis Media clients, enabling integration of UGC content to any digital touchpoints by creating standout digital experiences. **What do you dislike about StoryStream?** There are other UGC players in the market that clients are currently using to enhance their UGC strategy. Storystream must continue to enrich its offering e.g Live Video Shopping and other commerce-related capabilities to continue to work with a broad range of clients in this space. **What problems is StoryStream solving and how is that benefiting you?** Their tool Tool allows our clients to identify, licence and add UGC to their brand and retailer sites. We use it as a self-serve tool, and they work closely with our Commerce team on delivering UGC strategy for a key client. Acting as a great social proof point for anyone visiting the brand's owned site, enabling them to collect UGC, owned and third-party content in one place. **Official Response from Matt Sykes:** > Hey Bella - and thank you so much for the review! "Standout" is a word we love to hear. Thank you for sharing your feedback too – we're always looking for ways to gain that edge; knowing what's good for end-users is good for our brands, and good for us and our partners too :) I've made a note to follow up with some more details on our roadmap (communicating the contents of which is certainly on my marketing roadmap!). Thanks again, so excited about the future of our partnership. ### 4. StoryStream is superb for us at JD Sports. **Rating:** 5.0/5.0 stars **Reviewed by:** Matt T. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about StoryStream?** User friendly and easily navigable Personalisation friendly Extensive training provided The team and account handlers - Sophie, Gary and Talia are brilliant with us. **What do you dislike about StoryStream?** We haven't had many issues with StoryStream at all. Any problems that we've encountered have been on our side - couldn't give any truthful downsides. Very happy overall. **What problems is StoryStream solving and how is that benefiting you?** When it came to innovative UGC, we were stuck at a crossroads until we found SToryStream. Our old platform was archaic, rigid and not great at all. StoryStream is user-friendly and we're loving getting to know the platform. Our UGC is presented in an attractive way that;'s fantastic for the user and there are many benefits of the product that we're still yet to experience really. Brilliant product for us and looking forward to utilsing it more as we expand our knowledge and use. **Official Response from Matt Sykes:** > Hello Matt, and what a review! Thanks so much for taking the time to leave it. I know that Sophie, Talia, Gary and the whole team will be over the moon to hear you've had such a positive experience so far – the sky's the absolute limit in terms of what comes next :) Thanks again, really appreciate it. ### 5. Friendly and helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Lucy H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about StoryStream?** Whenever I need help the team are always happy to either point me in the right direction or solve an issue themselves. They are very approachable and I feel confident they are going to get back to me in a timely manner with a resolution or explanation for what I've reached out about. **What do you dislike about StoryStream?** I haven't experienced anything I dislike about StoryStream. **What problems is StoryStream solving and how is that benefiting you?** Helping to show customers the content displayed on social media on the same product pages so they can see the product on the website & on customers wearing that product too. **Official Response from Matt Sykes:** > Hey Lucy, and thank you so much for leaving a review! Sophie and the team will be overjoyed to hear that feedback. I know that the team are so proud of the work you're achieving together; onwards and upwards :) Thank you again. ### 6. Convenient and Seamless profitable experience **Rating:** 4.0/5.0 stars **Reviewed by:** Deepti G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2023 **What do you like best about StoryStream?** As I'm a nutritionist, it help me to boat up as and content on all the social media I have, with the good suggestions and content I end up getting good long term client. **What do you dislike about StoryStream?** The thing I don't like about the story stream is that I have to go through each and very single point from the website in order to understand the working. It would be great if some will one one can teach us very thing **What problems is StoryStream solving and how is that benefiting you?** As I have already mentioned before, it helped me to target the right client and it also suggested me good content and marketing strategie which me helped to have a long term diet client. ### 7. Power packed Ice Breaker **Rating:** 4.0/5.0 stars **Reviewed by:** Sumeet K. | Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about StoryStream?** It is one bundled package for a seamless experience. This give the possibility and time to harness opportunities that lies ahead of us. The team is yong and dynamic who engages with partners and share insightful of the business. **What do you dislike about StoryStream?** Too new and early for me to comment on things I do not like. I am sure the team is doing great job, but never be complacent of the good job that is being done as a team. Important to value time, resource and customers. **What problems is StoryStream solving and how is that benefiting you?** StoryStream is able to offer me a buffet of ideas when it comes to content creation and of course they have be meaningful. There are meaningful reports which help in decision making at organization level ### 8. Was very wonderful and convenient **Rating:** 4.0/5.0 stars **Reviewed by:** pallavi m. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2023 **What do you like best about StoryStream?** It's so user friendly and smooth to use and the best was that it has all the content suggestions for all different types of fields like marketing, data analysis etc **What do you dislike about StoryStream?** Nothing as such as it's not a very big problem anywhere to navigate through or stream content. Guidance in layman language is missing which is very important as it will help people understand easily. **What problems is StoryStream solving and how is that benefiting you?** All at one place to view, to see, to check and change , story stream gives me one platform for all. Also it can easily navigate if there are any changes required if any mistakes have been made. ### 9. Amazing experience and unique innovation **Rating:** 4.0/5.0 stars **Reviewed by:** Nikhil P. | Marketing & Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2023 **What do you like best about StoryStream?** Story stream has been really helpful for me due to the fact that it's so easy to use, it's extremely creative and gives out content that not only is catchy but also appealing **What do you dislike about StoryStream?** There's nothing to dislike as such. This platform has everything you are gonna need for your content to be creative, innovative and catchy. But it just takes a little bit of time to do it **What problems is StoryStream solving and how is that benefiting you?** Before using story stream my content was not getting too many views but after using it, not only it has increase my viewers but it has helped me in generating new customers. ### 10. The marketer's BFF **Rating:** 4.5/5.0 stars **Reviewed by:** Aaina C. | Creative Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about StoryStream?** I have been into content marketing for 5+ years now. The way StoryStream offers content solutions that integrate with existing channels, and helps increase traffic and conversions is beyond amazing. The customer support is unlike none other. Authentic visual content. Gives you a competitive edge by creating compelling customer-created content My experience has been great. Makes things so much simple. I have thourougly enjoyed using it. It turned out to be way more helpful than I imagined. Couldn't recommend it enough. A must-try for all marketers! **What do you dislike about StoryStream?** To be honest, I couldn't find a single thing that was not satisfactory. It was a smooth sailing for me. **What problems is StoryStream solving and how is that benefiting you?** Collecting top notch and impactful user-generated content and providing its access to us and other brands to skyrocket the conversion rates. ### 11. StoryStream x THG **Rating:** 4.5/5.0 stars **Reviewed by:** George P. | Head of Social Media, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about StoryStream?** Storystream's customer success management has been exemplary, the UGC curation is comprehensive but easy to use and the development of the live shopping feature has been collaborative and steady which has helped the team at THG learn and grow with the new marketing and sales channel without it being forced. **What do you dislike about StoryStream?** Very little - collaboration can sometimes be 'over-collaboration' but I'd rather this than StoryStream producing work we can't and don't need - it's thorough **What problems is StoryStream solving and how is that benefiting you?** StoryStream is solving a huge gap in our UGC curation and rights management as well as how we display the very best UGC on our websites to help increase conversion. We've seen huge success with a number of our beauty brands as well as customising these modules and widgets to look and feel really attractive to customers visiting our websites. They've also created a live shopping module which is allowing THG and its many brands to start the journey into regular livestreaming - which we project will be a huge driver of business for us in future. **Official Response from Matt Sykes:** > Hey George, and thank you so much for your review. I know that the team are so proud of the work that StoryStream does with you; your continued collaboration is a huge part of making it such a success. Really appreciate the feedback, too. Thank you again. ### 12. Great team and great product. **Rating:** 5.0/5.0 stars **Reviewed by:** Celyn P. | Content Development Lead, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about StoryStream?** The java script makes it easy to set live. The display is excellent for the type of social content galleries I curate. I like the option of being able to schedule content, and the choice of tagging products or adding page links. The options for different types of galleries make it really flexible for publishing in different locations on the website. The way it saves previous tags and links makes it quicker for me to curate images and keeps it consistent for customers. And the ability to publish Instagram reels! They look brilliant! **What do you dislike about StoryStream?** A couple of improvements would be the ability to move content around within a gallery more easily i.e. dragging images into position rather than selecting images to 'move to top'. Possibly quite niche to my particular use, but I would also love to be able to pin content in a specific position i.e. pin a reel/promo panel so it remained in the middle of the gallery even when scheduled content continued to go live around it. In terms of current functionality, on the whole, I think it works well. These bits would just be really helpful additions :) **What problems is StoryStream solving and how is that benefiting you?** The team we work with are super responsive whenever we need support and always come through with what they say we're going to do i.e. following up on QBR actions. They proactively support efficient ways of working, which has helped us create a pretty smooth BAU process. With this support I can now schedule content to publish at real scale i.e. new images every few days for around a month in advance if I want - as the only person in the business currently publishing content on the site, this has been invaluable. The content has been really well received both internally and through customer interactions. The insights provided to us by Story Stream have supported conversations within internal teams, helping me get more galleries live, across more locations because we can demonstrate the £££ value of them as well as how great they look. **Official Response from Matt Sykes:** > Hey Celyn – thank you so much for taking the time to leave such a detailed review, it's so appreciated. And thank you for the brilliant feedback, too. I'll pass that on to our Product team, and be sure to invite you along to our next Product Roadmap webinar. We love our super users! So glad to hear you're getting real value from StoryStream. ### 13. StoryStream has great features and helpful staff **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about StoryStream?** I use StoryStream primarily for engaging with audience on Instagram and directing our audience to upload media to our StoryStream landing page for things like giveaways and features. **What do you dislike about StoryStream?** It is great for content curation but I prefer using a different brand for content publishing and scheduling due to not having as many features, and the content tools don't really offer more than what in-app offers. **What problems is StoryStream solving and how is that benefiting you?** StoryStream helps us track our followers' content when they mention us as well as provide an easier way to get permission to repurpose and use that content without having to reach out, exchange emails, and send a pesky adobe pdf fillable form. **Official Response from Matt Sykes:** > Hey there, and thank you so much for leaving a review. We really appreciate your feedback and love to hear that StoryStream is helping you to engage with your followers and audiences. Thanks so much for choosing StoryStream, and look out for updates to our roadmap soon :) ### 14. Short time using, but the process is simple. **Rating:** 5.0/5.0 stars **Reviewed by:** William M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about StoryStream?** The simplicity behind getting UGC from instagram. Also knowing that if i have any issues i can just drop james an Email and he'll give guidance/advice is really reassuring. **What do you dislike about StoryStream?** I haven't had loads of expierence with using StoryStream, I wouldn't say there are any negatives. I think it's complicated if you want to change the order of a mosaic, so would be great if there was a simple process, but i haven't personally tried it yet. **What problems is StoryStream solving and how is that benefiting you?** It's increasing the engagement we have from followers on instagram as they will tag us into their posts. It also adds a personal touch to the website where customers can go on and potentially see their own image on the mosaic. **Official Response from Matt Sykes:** > Hey William, and thank you so much for the feedback. I'll be sure to pass your compliments back to James :) It's fantastic to hear that StoryStream is helping you to surface – and encourage – more authentic social proof. We really appreciate you taking the time to leave a review. Thanks again! ### 15. Great fun working with the team **Rating:** 4.5/5.0 stars **Reviewed by:** Alex H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about StoryStream?** Been enjoying the process through the project and seeing the widgets come to life on the sites and seeing the brands on site experience henhanced. Creates a great UGC when visitng the site giving the customers a great experience **What do you dislike about StoryStream?** Nothing to complain about on our end as its been a smooth journey **What problems is StoryStream solving and how is that benefiting you?** its creating an enhanced UGC on the brands site and show casing in more detail what the brand can offer with more relatable conent through social media content being used. **Official Response from Matt Sykes:** > Hello Alex – thank you so much for taking the time to leave a review. We're so happy to hear that StoryStream is helping your brands to better unlock the power of authentic social proof content. We love a smooth journey :) Thank you for choosing StoryStream, and we look forward to seeing where we take our partnership next. Cheers! ### 16. Very pleased **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about StoryStream?** Storystream has offered our business an easy way of integrating the UCG of social media and adding it onto our website to promite reviews from our real life customers. **What do you dislike about StoryStream?** The downside would be sifting through all of the content you can be tagged in trying to find the right content we'd like to promote. It would be good if there was a better way to identify content relevant to specific markets. **What problems is StoryStream solving and how is that benefiting you?** Integrating UGC into the website means that our customers can see reviews from our real-life customers, giving genuine feedback about their experiences with our products. Our customers can also draw inspiration from how other customers are accessorising or using their vehicles **Official Response from Matt Sykes:** > Hey there, and thank you so much for taking the time to leave a review. It's brilliant to hear that you're getting value from StoryStream; surfacing social proof is what we're all about! Thank you for the feedback too – we're always looking for ways to even more finely tune our AI, so if there's an opportunity to do that in line with your point on "identifying content relevant to specific markets" then I'm sure your Customer Success team would love to take it on! Thank you again, we so appreciate hearing from you :) ### 17. StoryStream Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about StoryStream?** StoryStream is an incredibly intuitive application that simplifies navigation within e-commerce.It is a user-friendly platform that dramatically simplified my social media and e-commerce work. **What do you dislike about StoryStream?** I think the Application can add information about various other industries as well by including multiple sectors and not concentrating on Fashion and Retail alone . **What problems is StoryStream solving and how is that benefiting you?** Staying updated with industry trends helps you gain knowledge about emerging opportunities and strategies to enhance your business. It enables you to adapt to changing market demands, leverage innovation and technology, and make informed decisions for sustainable growth. **Official Response from Matt Sykes:** > Hey, and thanks for taking the time to leave a review! We appreciate your feedback – you can check out our work across other industries (including auto) below :) Thank you for choosing StoryStream! ### 18. Love this tool!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ali C. | Enterprise (> 1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about StoryStream?** Easy to use, account teams are amazing to work with, super easy to find high-quality UGC content and share to other places **What do you dislike about StoryStream?** The extra steps to request permissions. It would be great if it was a 1-button request vs. copy and pasting onto the comments of each UGC you want to use **What problems is StoryStream solving and how is that benefiting you?** Easy to find specific content, great that legal permissions are included in the platform **Official Response from Matt Sykes:** > Hey Ali, and thank you so much for taking the time to leave a review. It's fantastic to hear that you're getting value from the StoryStream platform already, and the Customer Success team are so grateful for your kind feedback :) And thank you for the feedback, we hear you; we're always looking for ways to streamline the rights request process (even if sometimes we're beholden to the social platforms themselves... we're working on it!). Thank you again for the lovely review. ### 19. Innovative, supportive and a great partner **Rating:** 5.0/5.0 stars **Reviewed by:** Kristie S. | Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about StoryStream?** The team feel like an extension of our own team. They are always very supportive and bring great ideas to the table, whilst also being willing to push new innovations. The platform is easy to use and provides us with the control we need to present the best experience to our customer, without the heavy lifting. **What do you dislike about StoryStream?** Nothing I can think of at this current time. **What problems is StoryStream solving and how is that benefiting you?** Storystream allows us to collect the best high quality content and curate it into stories, locations and messages to inspire the customer at the right point in the journey. The Storystream platform and moderators means we can do that quickly and at high quantities and the functionality itself means we can inspire whilst aiding conversion. **Official Response from Matt Sykes:** > Hey Kristie – and thank you SO much for leaving your review. I know that Sophie and the whole team absolutely love working with your team; we really value your partnership. We promise we'll keep innovating and bringing fresh ideas to you, so watch this space :) Thank you again. ### 20. Great platform and great team! **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Enterprise (> 1000 emp.) **Reviewed Date:** March 13, 2023 **What do you like best about StoryStream?** The platform is fantastic, it allows you to pull high-quality UGC at scale without being too time-consuming. The team is always willing to go the extra mile and has been a constant throughout the process. **What do you dislike about StoryStream?** It would be great to have an in-platform approval button for different teams, however, this is client specific. **What problems is StoryStream solving and how is that benefiting you?** Sourcing high quality UGC at scale, all in one place. **Official Response from Matt Sykes:** > Hey Lauren – wow! Thanks so much for that review, it really means the world to us to hear that. I know that Jade and the team absolutely love working alongside you and the wider team too. And thank you for the feedback; that's a cool idea. I'll check in with the team to see where that might be best recorded. Thank you so much for your continued partnership, it's really appreciated. ### 21. Really positive experience **Rating:** 4.0/5.0 stars **Reviewed by:** Corinne P. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about StoryStream?** I've really enjoyed working with Sophie and team. They have a positive and enthusiastic attitude to work and they've helped us shape our UGC offering on the homepage. **What do you dislike about StoryStream?** Nothing I can think of at the moment, the team have been very accomodating and have provided excellent support with ideas for UGC content on our homepage. I look forward to working with them more as time goes on. **What problems is StoryStream solving and how is that benefiting you?** StoryStream are helping us to curate the best UGC content for the John Lewis community and showcase it in a way that's inspirational and meaningful to our users. **Official Response from Matt Sykes:** > Hey Corinne, and thanks so much for taking the time to leave a review. I'm sure that Sophie will love hearing that feedback; thank you for your kind words! We're certainly excited to see where we take our partnership next. Thank you for your continued collaboration and partnership :) ### 22. Best content marketing platform **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj U. | HubSpot Implementation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 30, 2023 **What do you like best about StoryStream?** Storystream has been a vital contributor to the development of our user-generated content (UGC) service for Publicis Media customers, enabling the seamless integration of UGC into all digital touchpoints. StoryStream's user-friendly interface makes it simple for both novice and experienced users to utilise. **What do you dislike about StoryStream?** Not any things to point out right now. Extremely happy with that. Just looking forward what they can upgrade in there platform **What problems is StoryStream solving and how is that benefiting you?** It helps us to find and generate the content which is best suited for our audience and help us to increase the conversion ratio ### 23. Story teller **Rating:** 4.5/5.0 stars **Reviewed by:** Elena V. | Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about StoryStream?** It's an amazing platform which makes the website unique by telling stories. They are real. **What do you dislike about StoryStream?** I think everything is working fine. The only small detail which I would amend is that I would like to adjust the order of the pictures on the platform directly (e.g by moving them on a test mosaic). **What problems is StoryStream solving and how is that benefiting you?** It has made the website more interactive and unique. **Official Response from Matt Sykes:** > Hey Elena, and thank you so much for your review! It's wonderful to hear that you're enjoying using the platform, and fantastic that it's helping you to surface authentic social proof along the digital journey. Great feedback too – look out for some pertinent roadmap updates soon :) Thank you again. ### 24. Collaberative company which has an exciting product **Rating:** 5.0/5.0 stars **Reviewed by:** Rhiannon H. | Enterprise (> 1000 emp.) **Reviewed Date:** February 08, 2023 **What do you like best about StoryStream?** - We use API integration so it offers us flexiability - We can surface inspiring user-generated content to our customers - Everyone is very collaberative and helpful at StoryStream **What do you dislike about StoryStream?** - I don't have any dislikes to share to be honest **What problems is StoryStream solving and how is that benefiting you?** We know customers want to see products in real life setting so they can visualise what that product will look like. We also know customers want inspiration and this is a great source of inspiration **Official Response from Matt Sykes:** > Hey Rhiannon, and thank you so much for taking the time to leave a review. We so appreciate your kind words, and wanted to say "thanks" (again!) for your collaboration throughout our work together. We can't wait to see how else we can support you and your team, and look forward to sharing more about our innovation roadmap soon! ### 25. Marketing Communications Specialist **Rating:** 4.0/5.0 stars **Reviewed by:** Adam M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2023 **What do you like best about StoryStream?** The intuitive options and available features - but also the great team! **What do you dislike about StoryStream?** I have witnessed a few outages since joining my current organization in January. **What problems is StoryStream solving and how is that benefiting you?** StoryStream allows us to clearly highlight both UGC and global assets from our brand clearly and in a dynamic way through our corporate website **Official Response from Matt Sykes:** > Hey Adam, and thank you so much for taking the time to leave a review. I know that the team loves working with your organisation; they'll appreciate the compliment in kind :) "Dynamic" is what we aim for, so that's fantastic to hear! Thank you again, and we look forward to seeing where you take StoryStream next! ### 26. One of the best UGC & Customized Online Advertising Platforms! **Rating:** 4.5/5.0 stars **Reviewed by:** Sudipto K. | Digital Marketing Lead, Enterprise (> 1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about StoryStream?** It improves audience engagement and generates more conversions by delivering curated content across essential webpages. You can also promote your content with Facebook & Instagram ads. **What do you dislike about StoryStream?** Honestly, I haven't found anything to dislike about it so far. Maybe their marketing team can promote the product a bit more so that more people are aware of its benefits. **What problems is StoryStream solving and how is that benefiting you?** Storystream has solved the problem of capturing the content created during events and then promoting it to a broader audience base. It has increased our ROI by at least three times. ### 27. Extremely positive experience. Allowing us to connect directly with our audience **Rating:** 5.0/5.0 stars **Reviewed by:** William F. | Marketing Communications Executive, Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about StoryStream?** Ease of use, ability to connect directly with our fans, enables us to have a social media presence! **What do you dislike about StoryStream?** I would like more control over modules, improved UX (drag and drop) - optimise for images/videos automatically **What problems is StoryStream solving and how is that benefiting you?** We have a very passionate audience, which we struggle to connect to. By using Storystream, we can highlight and engage with our audience in a far superior way **Official Response from Matt Sykes:** > Hey there Will, and thank you so much for taking the time to leave your review. James and the team will be delighted to hear that your experience of StoryStream is so positive. I've also passed your feedback to our Production team, who have confirmed that there's good news coming in the roadmap. Look out for updates very soon. Thank you again, we appreciate your partnership. ### 28. Very useful **Rating:** 4.0/5.0 stars **Reviewed by:** Aida V. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about StoryStream?** You can show your products on social media with the StoryStream link, which is great to buy directly from Social Media. **What do you dislike about StoryStream?** The platform is not very friendly and sometimes I'm lost between the steps. **What problems is StoryStream solving and how is that benefiting you?** StoryStream show products to our customers that can't be shown in other way. **Official Response from Matt Sykes:** > Hey Aida, and thank you so much for taking the time to leave a review. We really appreciate it :) And thanks for the feedback; we're always looking for ways to make the platform more friendly. It'd be great to get your full feedback on that element soon. Thanks again, we're so happy to see StoryStream making an impact for you and your team. ### 29. StoryStream works! **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2023 **What do you like best about StoryStream?** Storystream helps us with showing the emotive aspects or owning a pet - people love to upload their photos! So much better than just having stock images as these are our shoppers' own pets **What do you dislike about StoryStream?** i guess it could be more automated but we understand why the processes exist so not a big deal. **What problems is StoryStream solving and how is that benefiting you?** Not having to use generic stock images **Official Response from Matt Sykes:** > Hey Matt, and thank you so much for making the time to leave a review; we really appreciate it. It's great to hear that your experience of StoryStream has been such a positive one – and we especially love the UGC you're curating (I speak for all of StoryStream when I say we're cat people). We look forward to continuing our partnership. Thank you again! ### 30. Our experience with StoryStram has been a hugely positive one!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Farida E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about StoryStream?** The best thing is that it is a one-stop shop for all of our UGC content and showcases it really nicely to our shoppers. **What do you dislike about StoryStream?** We would just like more control over how the desktop view looks in terms of the organization of our content. **What problems is StoryStream solving and how is that benefiting you?** It is helping us showcase our products in a more lively way to our shoppers. **Official Response from Matt Sykes:** > Hey Farida, and thank you so much for your review :) Jade and the team are so proud of the work you're achieving together – we can't wait to see what comes next! And thank you for your feedback – look for roadmap updates soon, and please keep sending us your ideas. Thank you again. Matt. ### 31. Great product & service **Rating:** 4.5/5.0 stars **Reviewed by:** Laura K. | Enterprise (> 1000 emp.) **Reviewed Date:** February 23, 2023 **What do you like best about StoryStream?** Looks great on site - very aesthetically pleasing and provides good UGC for customers **What do you dislike about StoryStream?** Difficult to think of anything! Only thing which springs to mind is that it would be good to have two modules on one page but understand this is a CMS issue **What problems is StoryStream solving and how is that benefiting you?** Helping to generate and build trust in our products by utilising UGC **Official Response from Matt Sykes:** > Hey Laura, and thank you so much for taking the time to leave a review. We appreciate your partnership, especially when it comes to overcoming some of those barriers around the CMS. We'd love to have more modules on those pages of yours – maybe one day :) We look forward to seeing what you do next with StoryStream; those modules are certainly aesthetically beautiful! Thank you again! ### 32. A platform that filled a gap in the industry **Rating:** 4.5/5.0 stars **Reviewed by:** Christian A. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about StoryStream?** The different features that a company can choose from, work perfectly and have a very responsive team! **What do you dislike about StoryStream?** Some features can still be upgraded but nothing to really complain about **What problems is StoryStream solving and how is that benefiting you?** Showcasing social media interactions via our website and linking customers to relevant web pages in order to create brand awareness and interest. **Official Response from Matt Sykes:** > Hey Christian! Thank you for taking the time to leave a review, and we're so glad to hear that your experience with StoryStream has been so positive. We pride ourselves on being proactive and responsive: it's very nice of you to notice! And we'd love to hear more about any friction points you've come across – we're always looking for ways to optimise the experience of the platform, and really appreciate the feedback :) Thank you again for your review! ### 33. Very helpful team that is always willing to help **Rating:** 4.0/5.0 stars **Reviewed by:** Craig W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about StoryStream?** The platform is easy to use, super clear & very user friendly **What do you dislike about StoryStream?** There is nothing that I have found in the platform that I am not happy with **What problems is StoryStream solving and how is that benefiting you?** Being able to show social media content across more digital platforms to ensure that we can pus these channels further. **Official Response from Matt Sykes:** > Hello Craig, and thank you very much for your kind review. I know that Sophie and the team so appreciate your partnership; we can't wait to see where it goes next! Thank you again. ### 34. It's good **Rating:** 4.5/5.0 stars **Reviewed by:** Tulsi S. | Social Media Marketing Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2023 **What do you like best about StoryStream?** The way it helps the user, thanks for bringing this into our notice **What do you dislike about StoryStream?** Not yet any changes are required but it is genuine good product **What problems is StoryStream solving and how is that benefiting you?** It helps in solving day to day problems and thus acts as a active solution **Official Response from Matt Sykes:** > Thank you for the review, Tulsi! ### 35. Brilliant UGC experts and providers, leading the market and the team is super friendly too! **Rating:** 5.0/5.0 stars **Reviewed by:** Oliver F. | Partner Success Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about StoryStream?** StoryStreams UGC platform is, in my opinion, the best on the market. The tool is incredible at pulling through content from numerous social media sources, with obtaining the rights very straight forward. The team at StoryStream are experts and are always on hand to give help if needed. Their latest live video shopping feature will be huge (if used correctly!!!) and I'm excited to see who out of our clients makes use of it. **What do you dislike about StoryStream?** It would be great to see StoryStream expand more into international markets so that we have more use cases to use for our international clients and to see how people interact with UGC across the globe. **What problems is StoryStream solving and how is that benefiting you?** StoryStream is solving a big issue for us - showing people on our ecommerce sites the authenticity of the products, how good they are in real life and giving that personal reccomendation. This has driven conversion massively, and we have seen an uplift in site dwell times and revenue too. **Official Response from Matt Sykes:** > Thank you so much for your review, Olly. We're proud to partner with you and the team, and doubly proud to see the value achieved for brands through the relationship. And thank you for the feedback, too - watch this space! A huge year for online retail coming, fantastic to be side-by-side in making it a success. ### 36. Solution focussed agency **Rating:** 5.0/5.0 stars **Reviewed by:** Lowri W. | Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about StoryStream?** Storystream are really client and solution focussed. They have clever and innovative solutions for us that have made a real difference to our CRM, Social and web programmes. **What do you dislike about StoryStream?** I can't think of anything. Our own internal systems are what is hindering us utilising Storystream more at the moment. **What problems is StoryStream solving and how is that benefiting you?** Personalisation of our CRM is a huge win for us, also the digital asset management is a real game-changer internally. StoryStream has allowe us to utilise and collate user-generated content with real impact. **Official Response from Matt Sykes:** > Hey Lowri – the team have absolutely loved reading your review, thank you so much for taking the time to leave it. We're so happy to hear that StoryStream is making a difference for you and your team; we can't wait to show you what's coming next! Thanks for your continued collaboration :) ### 37. Great tool to showcase UGC and see good conversation results! **Rating:** 4.5/5.0 stars **Reviewed by:** Karolin I. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2023 **What do you like best about StoryStream?** Storystream has been an extremely helpful tool and our customers have truly enjoyed it. We could see great conversion results since we started using Storystream. **What do you dislike about StoryStream?** The interface is a bit difficult to use sometimes. **What problems is StoryStream solving and how is that benefiting you?** It's solving that our customers can see our products in a different way and actually click on the products to shop them. It also gives our customers the chance to feel like influencers and see their posts on our link in bio. **Official Response from Matt Sykes:** > Hey there Karolin, and thank you so much for taking the time to leave a review. I know that Jade and the team are super proud of the work you're doing together; we're so happy to StoryStream working so well for you :) If you have any specific feedback on the interface, we'd love to hear it. We'll always look for ways to improve the platform experience – look out for more details on our roadmap very soon! Thank you again. ### 38. Powerful tool, easy to implement **Rating:** 4.0/5.0 stars **Reviewed by:** Laura C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about StoryStream?** Story Stream in easy to use, they propose different layouts, the mosaic one is visually appealing. They also gave us the flexibility to adjust and refine the content until we were completely satisfied. **What do you dislike about StoryStream?** Some repetive tasks need to be done mannualy. **What problems is StoryStream solving and how is that benefiting you?** UGC is very trendy in fashion at the moment. To be abe to curate UGC from social media platforms is very positive for us. This allowed us to showcase authentic content from our audience. **Official Response from Matt Sykes:** > Hiya Laura, and thank you so much for leaving a review of StoryStream. Great to hear that you're enjoying the mosaic format especially – it's a firm favourite of ours too :) I know that Sophie and the team are super proud of the work you're doing together, and we're looking forward to seeing where you push it next (I hear there are new modules on the horizon...)! Thanks again! ### 39. My overall experience using story stream was amazing. **Rating:** 5.0/5.0 stars **Reviewed by:** Srijan R. | Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about StoryStream?** Real-time Content Updates, Multi-channel Distribution, AI-powered Content Curation **What do you dislike about StoryStream?** Nothing at the moment that I dislike about StotyStream **What problems is StoryStream solving and how is that benefiting you?** Performance Measurement and Optimization, Content Moderation and Compliance, Content Freshness and Timeliness, Content Distribution Complexity, Content Discovery and Aggregation **Official Response from Matt Sykes:** > Hey Srijan, and thanks for the review. We appreciate your feedback; it's great to hear that your experience has been "amazing" :) ### 40. Allowing us as a brand to connect with our audience **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about StoryStream?** Storystream offers a simple solution to showcase our user generated content and repurpose on website resulting in increased engagment with our audience. **What do you dislike about StoryStream?** There isn't any 'dislikes' as such but some areas that could be optimised would be ability to reorder content on modules and also access to change module formats, colours etc ourselves via the platform. **What problems is StoryStream solving and how is that benefiting you?** Storystream allows us as a brand to keep our website content fresh and engageing. **Official Response from Matt Sykes:** > Hey Kelly – and a huge thank you for taking the time to leave a review :) We appreciate the feedback too, there may very well be some exciting updates for you on the roadmap (look out for a webinar on that soon...). Thank you so much for choosing StoryStream! ### 41. StoryStream is an invaluable partner to grow UGC activation throughout our customer journey globally **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** February 03, 2022 **What do you like best about StoryStream?** Sensational business and customer support team. Simple user interface and workflows. StoryStream helps bridge the gap between website, email, and social to drive more engagement and goal conversions. **What do you dislike about StoryStream?** API restrictions caused by some social platforms limit ability to search content by location, although StoryStream offer possible alternatives to overcome this. **What problems is StoryStream solving and how is that benefiting you?** StoryStream has helped us find more UGC that compliments our brand. Manage the interests of the content owner and respect their intentions at all times. Organize the content, making it searchable by its characteristics and use-cases. Align on an operational framework that permits UGC activation across borders, channels, and customer journeys. **Official Response from Matt Sykes:** > Hello there - and thank you so much for taking the time to leave your review. We're thrilled that you're getting so much value from StoryStream, and we truly appreciate your partnership. Thank you again, and here's to a great year ahead! ### 42. A critical "member" of our marketing team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about StoryStream?** I love that it's an all-in-one solution - you can request rights and publish on the same platform, saving time otherwise spent hunting down UGC. **What do you dislike about StoryStream?** It could be more "self-serve" dev-wise - thankfully, we have an incredible support team, but it could be beneficial if it were a little more user-friendly on the dev/output end. It would also be beneficial if we could easily see where the images were coming from - with very country-specific differences in our vehicles, there is a lot of time spent double/triple checking that the vehicles pictures are indeed Canadian spec. **What problems is StoryStream solving and how is that benefiting you?** Storystream helps us find fans of the brand that are already creating gorgeous UGC. We benefit hugely by being able to request rights to these assets, and curate gorgeous content on our website and other platforms. **Official Response from Matt Sykes:** > Thank you so much for your review! We hear and appreciate your feedback too – there are some exciting features in our roadmap that we'll communicate soon, watch this space :) Thanks again for taking the time, the whole team appreciates it hugely. ### 43. Most convenient way of collecting and curating ugc **Rating:** 4.0/5.0 stars **Reviewed by:** Yunhyung C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 15, 2023 **What do you like best about StoryStream?** It is the most efficient way of collecting UGC, withou having to invest too much manpower / time. It also helps with goal conversions as well as insights on our audience qon the homepage. **What do you dislike about StoryStream?** Sometimes duplicates of the sane content will appear, which we have to adjust manually. **What problems is StoryStream solving and how is that benefiting you?** it helps us engage better with fans. **Official Response from Matt Sykes:** > Hey Yunhyung, and thank you so much for taking the time to leave a review. We're so happy to hear that StoryStream is helping to unlock extra efficiency in your marketing workflows – and brilliant that it's boosting goal conversion too! Thank you for the feedback, too – we'll take a look into that for you to see what can be improved. Thank you again, we really appreciate your kind words! ### 44. Putting the customer of the heart everything they do! **Rating:** 4.5/5.0 stars **Reviewed by:** Tom C. | Consumer Generated Content Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2022 **What do you like best about StoryStream?** StoryStream are always progressing, introducing new features, new ways of working or simply coming up with ideas to help drive shopping experiences on our website. StoryStream has demonstrated greater flexibility than other partners we've worked with in this space. The support network at StoryStream has been first class, always on hand to provide help and genuinely interested in client success! **What do you dislike about StoryStream?** Operating with a more varied client base (by industry) would be beneficial. This would allow us to take additional learnings and potentially unlock content syndication at scale. **What problems is StoryStream solving and how is that benefiting you?** StoryStream is a key partner in our visual content strategy, ultimatley providing inspiration and driving authenticity to impact customer shopping experiences positively. As their website confirms, StoryStream offer the full package by sourcing, managing, activating and measuring! **Official Response from Matt Sykes:** > Hey Tom, and thank you so much for taking the time to leave your review. I know that both our Customer Success and Production teams are so proud of the work you do together; I'll be sure to pass your feedback along. We look forward to continuing the partnership, exciting times ahead. ### 45. GTL X Story Stream **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah P. | SEO and Content Marketing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about StoryStream?** I love the aesthetics of the outputs that come with story stream, and the team that are on hand to help whenever I have any questions regarding use of the platform **What do you dislike about StoryStream?** There are sometimes a few glitches within the platform, but the team ar always on hand to help with any issues **What problems is StoryStream solving and how is that benefiting you?** Driving awareness, and converting sales **Official Response from Matt Sykes:** > Hey Hannah – that's brilliant to hear, thank you. And I'm 100% with you on the aesthetics – I love the way that StoryStream looks on your site! Sorry to hear that you've hit some snags; we're always looking for ways to streamline the platform - if you have any specific feedback, we'd love to hear it. I thought you might find this blog interesting – based on your job title – so attaching that in case you wanted some post-lunch reading :) Thanks again for the review! ### 46. Brilliant digital experience enhancement **Rating:** 5.0/5.0 stars **Reviewed by:** James K. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about StoryStream?** Strengthens our brand by using independent 3rd party validation via press reviews. **What do you dislike about StoryStream?** Manually intensive at times to source UGC. **What problems is StoryStream solving and how is that benefiting you?** Creating transparency with our target audience by presenting press reviews of our product to build trust with prospects. We're confident in our product and willing to showcase an honest opinion. **Official Response from Matt Sykes:** > Hey James, and thank you so much for leaving your review. It's brilliant to hear that StoryStream is helping to strengthen your digital experience – we love that feedback. And we hear you on the time taken to source UGC; we're always looking for new ways to help brands with smoothing the path to UGC collection. To that end, I'm attaching our latest thinking on generating UGC through email – you might find those tips (and templates) useful. Otherwise, look out for updates on our roadmap very soon :) Thanks again for your review, it's much appreciated. ### 47. Gav StoryStream Review **Rating:** 5.0/5.0 stars **Reviewed by:** Gav H. | Digital Content Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about StoryStream?** Allows genuine UGC, strong relationship with the SS team - pulls more authentic review content through too which adds further authenticity! **What do you dislike about StoryStream?** Not much - we could get more access to different social platforms and real time content but this can be worked on. **What problems is StoryStream solving and how is that benefiting you?** Customer centred solutions whilst using our platforms, providing a more customer first approach to our digital platforms. **Official Response from Matt Sykes:** > Hey Gav, and thank you so much for taking the time to leave a review. It's most appreciated. We're so happy to hear that StoryStream is helping you to really double down on curating and displaying authentic social proof. And I'm sure our CS team will be happy to hear you mention that strong relationship! We've recently announced Instagram Reels and TikTok integrations in the platform, and we're constantly looking for new opportunities to bring the best content into your platform – so if you've any specific ideas, we'd love to hear them :) Thanks again for your time and feedback, onwards and upward! ### 48. A great tool for curating UGC and sourcing usage rights! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about StoryStream?** The StoryStream platform is the best User Generated Content (UGC) solution we have found on the market and is being widely used by our customers. Their use of AI helps automate working with large volumes of UGC quickly and their rights management tools means helps us ensure compliance. **What do you dislike about StoryStream?** The platform is focused on larger enterprise clients, I think some of our smaller customers could benefit, so some self-serve features would be useful. **What problems is StoryStream solving and how is that benefiting you?** Our clients need to create increasing volumes of content to post on social, and the nature of the content needs to feel authentic and trustworthy. We all know the benefits UGC offers but being able to scale using it in a compliant way is key and provides a lot of value. Also, their team is very knowledgeable on the subject, which helps clients with strategy. **Official Response from Matt Sykes:** > Hey! And thank you so much for your review, we really appreciate you taking the time. We're so happy to hear that StoryStream is generating value for your clients. Noted on the feedback, too: we have some exciting announcements around our roadmap coming up, so watch this space! Thank you again :) ### 49. SEAT & CUPRA **Rating:** 5.0/5.0 stars **Reviewed by:** Dave Q. | Digital Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 01, 2022 **What do you like best about StoryStream?** They are passionate about what they do. They are always trying to optimise the results we are achieving with them. They are always looking to pioneer new developments. **What do you dislike about StoryStream?** We have a great relationship with the team at Storystream and our relationship is continuing to go from strength to strength. Just wish that I could commit more time and budget to working with them. **What problems is StoryStream solving and how is that benefiting you?** Helping automotive customers make the transition to BEV products. Surfacing 3rd party review content to help build awareness and understanding of the quality of the CUPRA brand offering in particular. **Official Response from Matt Sykes:** > Hey David, and thank you SO much for taking the time to leave your review. I know that Emma and the team are so proud of the work you're doing together, and rightly so: it's industry-leading stuff. Thank you for choosing StoryStream, I can't wait to see what this dream team does next :) ### 50. StoryStream is a great tool for our customers to share their experiences **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about StoryStream?** StoryStream allows our customers to share their experiences with our products. In doing so, their stories allow us to reach entirely new audiences whilst improving things for our existing customers **What do you dislike about StoryStream?** Very few downsides, StoryStream is highly effective at accomplishing its mission! **What problems is StoryStream solving and how is that benefiting you?** Helping our customers tell their stories! **Official Response from Matt Sykes:** > Hey there, and thanks so much for leaving a review! We so appreciate you sharing your thoughts, and we're so glad that StoryStream is helping you to celebrate customer testimony across your digital properties. (We might be biased, but the power of digital word of mouth is second to none!). Thank you again, and we look forward to seeing where you take your UGC strategy to next :) ## StoryStream Discussions - [What is StoryStream used for?](https://www.g2.com/discussions/what-is-storystream-used-for) - [View StoryStream pricing details and edition comparison](https://www.g2.com/products/storystream/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-27+14%3A48%3A34+-0500&secure%5Bsession_id%5D=74cd1b51-9c7c-4f85-ab27-9aacc52b3b4c&secure%5Btoken%5D=d271efcf62725d22282677a28f9d66c9384363e23b181236ed5032971927dc11&format=llm_user) ## StoryStream Features **Interface and Performance** - Import/Export - Organizational Interface - Search - File Preview - Analytics **Content Creation** - Content Creation Tools - Content Curation - Content Management **Content Discovery** - Query Builder - Content Sources - Content Suggestions - Multimedia Support **Platform Interoperability** - Close Ecosystem API **Content Creation** - Content Management **Engagement** - Live streaming - Live chat discussions - Social media - One-to-one call scheduling - Omnichannel livestreaming - Stream sharing - Product demonstrations **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Planning** - Scheduling Integration **Agentic AI - Content Experience Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Content Distribution** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Asset Management** - File Types - Metadata - File Transformation - Versioning - Expiration - Watermark - Digital Rights Management - Brand Guidelines **Optimization** - SEO - A/B Testing - Dashboards & Reporting - Audience Targeting - ROI Reporting **Content Curation** - Collaboration - Content Management - Customization - Analytics and Reporting **Optimization** - ROI Reporting **Integration** - Shopping cart - Social media - Video analytics tools - Campaign management tool - CRM & Data Platform Integration - Smartphone and DSLR - API **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Publishing** - Execute Content Publication **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Media Types** - Video - Audio - Images **Logistics** - Customizable Templated Workflows - Internal Communication - Version Control - Editing and Approval Tools - Distribution Features - Integrations & APIs - User, Role, and Access Management **Content Distribution** - Social Media - Email Marketing - Blogs/Websites - Integrations - SEO **Live selling** - Social media - Marketplaces - Lead capturing and distribution - E-commerce platform **Support** - Onboarding - 24/7 Client Support **Social Media** - Social Media Integration **Administration** - Workflow Management - User, Role, and Access Management - Brand Portal - Integration with Creative Software - Integration with Marketing Software **Planning** - Collaborative Editorial Calendars / Scheduling Content **Analytics** - Data Capture - Reporting - Campaign performance - Product Insights **Performance** - UGC Analytics - Lazy-Loading **Generative AI** - AI Text Generation - AI Text Generation - AI Text Summarization - AI Text-to-Image - AI Text-to-Video **Agentic AI - Content Curation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text-to-3D **Agentic AI - Digital Asset Management** - Cross-system Integration **Agentic AI - Content Creation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications ## Top StoryStream Alternatives - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [ContentStudio](https://www.g2.com/products/contentstudio/reviews) - 4.6/5.0 (343 reviews) - [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) - 4.4/5.0 (373 reviews)