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StoryStream Reviews & Product Details

StoryStream is the all-in-one User Generated and Social Shopping Experience platform for global brands and retailers. We solve the challenge of engaging modern consumers who seek authentic and personalised experiences when shopping online. We help them discover new products and support their buying decisions. Our AI-powered platform automates the crowdsourcing of authentic imagery and video content from a brand’s community and turns into highly engaging shoppable experiences that can be easily embedded in eCommerce storefronts and social media platforms. Key solutions include: 🖼️ UGC & social content galleries 👗 Shop the look 🛍️ Shoppable video 📹 Livestream video shopping ✅ Visual customer reviews Over 100 innovative brands, including L’Oreal Group, John Lewis, and VW Group, choose StoryStream to deliver a more trusted and authentic digital shopping experience, driving millions of dollars of additional sales revenue. StoryStream is a certified B-Corp company and a member of the MACH alliance. https://storystream.ai/contact-us/

Seller

StoryStream

Languages Supported

Afrikaans, Amharic, Arabic, Assamese, Azerbaijani, Bashkir, Belarusian, Bengali, Bosnian, Bulgarian, Catalan, Cebuano, Czech, Chuvash, Welsh, Danish, German, Greek, English, Esperanto, Estonian, Basque, Persian, Finnish, French, Scottish Gaelic, Irish, Galician, Gujarati, Haitian, Hebrew, Hindi, Croatian, Hungarian, Armenian, Iloko, Indonesian, Icelandic, Italian, Javanese, Japanese, Kannada, Georgian, Kazakh, Central Khmer, Kirghiz, Korean, Kurdish, Latin, Latvian, Lithuanian, Luxembourgish, Malayalam, Marathi, Macedonian, Malagasy, Mongolian, Malay, Burmese, Nepali, Newari, Dutch, Norwegian, Oriya, Punjabi, Polish, Portuguese, Pushto, Quechua, Romanian, Russian, Sanskrit, Sinhala, Slovak, Slovenian, Sindhi, Somali, Spanish, Albanian, Serbian, Sundanese, Swahili, Swedish, Tamil, Tatar, Telugu, Tajik, Tagalog, Thai, Turkmen, Turkish, Uighur, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Yoruba, Chinese (Simplified), Chinese (Traditional), Tibetan, Fijian, Maltese, Maori, Samoan, Tonga (Tonga Islands), Xhosa

Product Description

StoryStream enables brands to discover, organize and manage hyper-relevant social content from a pool of online sources.

Overview by

Matt Sykes

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Perceived Cost

$$$$$

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Top-Rated Alternatives

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StoryStream Media

Office uses StoryStream to power shoppable homepage and inspiration modules on their site, grabbing customer attention with short form video and making it easy to browse, discover products and add to basket.

Discover authentic skincare stories on ELEMIS' website with shoppable homepage galleries featuring User-generated Content. We are thrilled that Elemis have implemented homepage galleries across not just one, but FIVE different global markets (Germany, Australia, Italy, Spain, and France!).

The Gel Bottle are using Storystream to incorporate brand, influencer and User-generated Content from their enthusiastic and dedicated community of fans to increase engagement and authenticity on their website, showcasing their products in real life.

Homebase use StoryStream on their homepage and as an inspiration gallery of User-generated Content to inspire other customers, plus with all the images made directly shoppable with the relevant products, customers can add the products they like to their basket while they browse.

StoryStream Demo - Kiehl's DE Website & Direct Upload

We transformed Kiehl's DE website by implementing a video-first, shoppable TikTok Carousel featuring UGC, influencer, and brand videos, boosting engagement and conversions. Our LinkStream and Direct Upload Page enabled seamless UGC collection and ensured compliance with content rights.

Lancome De use StoryStream to effortlessly incorporate video from influencers and users onto their website, plus all the products showcases are tagged so customers can shop directly from the content!

StoryStream Reviews (70)

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Helen M.

Mid-Market (51-1000 emp.)

3/7/2023

"Useful platform for centralising and managing your ugc and integrations"

4/5

What do you like best about StoryStream?

The customer success team are extremely knowledgable and hands on when it comes to solving our business needs.

The platform itself is simple to use and enables management of assets/feeds and tagging all to be done centrally and automatically be used on site.

It's helped us save manual effort curating our UGC content on site, and also helped us surface lots more 'real shoppers' via the tool and it's AI.

The product team have also been quite proactive/listened to feedback and made changes that have really improved our experience. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Sometimes the content can be quite overwhelming, particularly with our generic tags and it being active wear! We've got extra help from the StoryStream team to help surface those 'better assets'. Review collected by and hosted on G2.com.

What problems is StoryStream solving and how is that benefiting you?

Elevating and uncovering new UGC on site

Helping us solve our size and fit challenges

Helping us solve our product discoverability challenges through shoppable content

Saving manual curation/content management time

Centralising usage rights

Integration with other channels, not just on site Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

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Hey Helen, and thank you for taking the time to leave such a thoughtful review. It's so appreciated, and I know that the team will value that feedback immensely. It's fantastic to see all the ways in which StoryStream is helping you to elevate and celebrate authentic content. And we hear you on the content volume – glad to hear that the team's assistance is helping you get the most from the platform. Thank you again for the review :)

Dushyant K.

Social Media Marketing Manager

Mid-Market (51-1000 emp.)

4/3/2023

"Platform for centralising and managing your ugc and integrations"

5/5

What do you like best about StoryStream?

Our business needs are expertly addressed by the knowledgeable and hands-on customer success team. The platform is user-friendly and facilitates central management of assets, feeds, and tagging, which can be automatically used on site. By automating the curation of our UGC content, it has saved us manual effort and surfaced more genuine shoppers with the help of AI. Additionally, the product team has been responsive to feedback and made significant improvements to enhance our experience Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

To remain competitive in the UGC market, Storystream must continuously enhance its product offerings. This includes exploring new features such as live video shopping and expanding its commerce-related capabilities. By doing so, Storystream can better serve a wider range of clients and ensure it remains a top choice among UGC providers, even as clients explore other options in the market. Review collected by and hosted on G2.com.

Bella N.

Mid-Market (51-1000 emp.)

3/13/2023

"Key UGC partnership for NextTECHnow"

4.5/5

What do you like best about StoryStream?

Storystream have been a key player in driving our UGC offering for Publicis Media clients, enabling integration of UGC content to any digital touchpoints by creating standout digital experiences. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

There are other UGC players in the market that clients are currently using to enhance their UGC strategy. Storystream must continue to enrich its offering e.g Live Video Shopping and other commerce-related capabilities to continue to work with a broad range of clients in this space. Review collected by and hosted on G2.com.

What problems is StoryStream solving and how is that benefiting you?

Their tool Tool allows our clients to identify, licence and add UGC to their brand and retailer sites. We use it as a self-serve tool, and they work closely with our Commerce team on delivering UGC strategy for a key client. Acting as a great social proof point for anyone visiting the brand's owned site, enabling them to collect UGC, owned and third-party content in one place. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

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Hey Bella - and thank you so much for the review! "Standout" is a word we love to hear. Thank you for sharing your feedback too – we're always looking for ways to gain that edge; knowing what's good for end-users is good for our brands, and good for us and our partners too :) I've made a note to follow up with some more details on our roadmap (communicating the contents of which is certainly on my marketing roadmap!). Thanks again, so excited about the future of our partnership.

Matt T.

Enterprise (> 1000 emp.)

3/21/2023

"StoryStream is superb for us at JD Sports."

5/5

What do you like best about StoryStream?

User friendly and easily navigable

Personalisation friendly

Extensive training provided

The team and account handlers - Sophie, Gary and Talia are brilliant with us. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

We haven't had many issues with StoryStream at all. Any problems that we've encountered have been on our side - couldn't give any truthful downsides. Very happy overall. Review collected by and hosted on G2.com.

What problems is StoryStream solving and how is that benefiting you?

When it came to innovative UGC, we were stuck at a crossroads until we found SToryStream. Our old platform was archaic, rigid and not great at all. StoryStream is user-friendly and we're loving getting to know the platform. Our UGC is presented in an attractive way that;'s fantastic for the user and there are many benefits of the product that we're still yet to experience really. Brilliant product for us and looking forward to utilsing it more as we expand our knowledge and use. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

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Hello Matt, and what a review! Thanks so much for taking the time to leave it. I know that Sophie, Talia, Gary and the whole team will be over the moon to hear you've had such a positive experience so far – the sky's the absolute limit in terms of what comes next :) Thanks again, really appreciate it.

Lucy H.

Mid-Market (51-1000 emp.)

3/30/2023

"Friendly and helpful"

5/5

What do you like best about StoryStream?

Whenever I need help the team are always happy to either point me in the right direction or solve an issue themselves. They are very approachable and I feel confident they are going to get back to me in a timely manner with a resolution or explanation for what I've reached out about. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

I haven't experienced anything I dislike about StoryStream. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

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Hey Lucy, and thank you so much for leaving a review! Sophie and the team will be overjoyed to hear that feedback. I know that the team are so proud of the work you're achieving together; onwards and upwards :) Thank you again.

Deepti G.

Small-Business (50 or fewer emp.)

4/29/2023

"Convenient and Seamless profitable experience"

4/5

What do you like best about StoryStream?

As I'm a nutritionist, it help me to boat up as and content on all the social media I have, with the good suggestions and content I end up getting good long term client. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

The thing I don't like about the story stream is that I have to go through each and very single point from the website in order to understand the working. It would be great if some will one one can teach us very thing Review collected by and hosted on G2.com.

Sumeet K.

Enterprise (> 1000 emp.)

4/11/2023

"Power packed Ice Breaker"

4/5

What do you like best about StoryStream?

It is one bundled package for a seamless experience. This give the possibility and time to harness opportunities that lies ahead of us. The team is yong and dynamic who engages with partners and share insightful of the business. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Too new and early for me to comment on things I do not like. I am sure the team is doing great job, but never be complacent of the good job that is being done as a team. Important to value time, resource and customers. Review collected by and hosted on G2.com.

pallavi m.

Managing Director

Small-Business (50 or fewer emp.)

4/30/2023

"Was very wonderful and convenient"

4/5

What do you like best about StoryStream?

It's so user friendly and smooth to use and the best was that it has all the content suggestions for all different types of fields like marketing, data analysis etc Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Nothing as such as it's not a very big problem anywhere to navigate through or stream content. Guidance in layman language is missing which is very important as it will help people understand easily. Review collected by and hosted on G2.com.

Nikhil P.

Marketing & Communications

Small-Business (50 or fewer emp.)

5/3/2023

"Amazing experience and unique innovation"

4/5

What do you like best about StoryStream?

Story stream has been really helpful for me due to the fact that it's so easy to use, it's extremely creative and gives out content that not only is catchy but also appealing Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

There's nothing to dislike as such. This platform has everything you are gonna need for your content to be creative, innovative and catchy. But it just takes a little bit of time to do it Review collected by and hosted on G2.com.

Aaina C.

Creative Copywriter

Small-Business (50 or fewer emp.)

3/6/2023

"The marketer's BFF"

4.5/5

What do you like best about StoryStream?

I have been into content marketing for 5+ years now. The way StoryStream offers content solutions that integrate with existing channels, and helps increase traffic and conversions is beyond amazing.

The customer support is unlike none other.

Authentic visual content.

Gives you a competitive edge by creating compelling customer-created content

My experience has been great. Makes things so much simple. I have thourougly enjoyed using it. It turned out to be way more helpful than I imagined. Couldn't recommend it enough. A must-try for all marketers! Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

To be honest, I couldn't find a single thing that was not satisfactory. It was a smooth sailing for me. Review collected by and hosted on G2.com.