Best SMS Marketing Software - Page 4

How Many SMS Marketing Software Products Does G2 Track?

Total Products under this Category: 735

Category Stats (Nov 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Netcapz (+5.26%) - Among all products in this category, Netcapz recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank SMS Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 97,000+ Authentic Reviews
  • 735+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SMS Marketing Software

G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence

Highlighted products: Attentive, Insider One, Braze, Birdeye, SlickText, Klaviyo, Textedly, and Sinch Engage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=sinch-engage)

Sakari

All your business texting needs. One easy platform. Sakari is a global communication hub built for sales, marketing, and customer success teams who rely on SMS and MMS to drive real growth and engagement. With Sakari, your team can manage both two-way SMS conversations and 1:many bulk messaging campaigns all from the same platform — no more tech-stack swapping, whether you're closing a deal, running a territory-specific blast, nurturing new customers, or launching a full-scale marketing campaign across the globe. • Reach customers in 190+ countries with local numbers you can buy in minutes, plus compliance support for wherever you're sending. • Flexible phone numbers: Buy new, import an existing number, or enable texting with your office number! • Transparent plans & pricing starting as low as $25/month — no setup fees, no contracts, and no hidden carrier fees or surprise charges (taxes excluded, vary by jurisdiction) • Native integrations with HubSpot, Pipedrive, ActiveCampaign, Aircall, Slack, and Zapier, plus 1,000+ more — built to work seamlessly with your CRM, or as a powerful standalone solution Need more firepower? Sakari offers custom Enterprise contracts tailored to your growth needs. Ready to add SMS to your marketing stack? Start your free trial → https://sakari.io/

Average Rating: 4.6/5.0

Total Reviews: 29

How Do G2 Users Rate Sakari?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 7.6/10 (Category avg: 8.4/10)
  • API Integration: 9.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.5/10 (Category avg: 8.8/10)

Who Is the Company Behind Sakari?

  • Seller: Sakari
  • Company Website:
  • Year Founded: 2017
  • HQ Location: San Francisco, CA
  • LinkedIn® Page: www.linkedin.com
    45 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 69% Small, 28% Medium

What Do G2 Reviewers Say About Sakari?

AI-generated summary from verified user reviews

Pros
  • Users find Sakari's ease of use remarkable, noting its friendly interface and seamless tool integrations.
  • Users appreciate the seamless integrations of Sakari, enhancing workflow efficiency and improving communication with existing tools.
  • Users value the CRM integration capability of Sakari, enhancing their workflow and efficiency significantly.
  • Users commend Sakari's outstanding customer support, highlighting its knowledgeable and responsive service that enhances user experience.
  • Users value the ease of understanding provided by Sakari's comprehensive guide, enhancing their overall experience.
Cons
  • Users find the limited group reassignment feature frustrating, as it hinders effective contact organization within Sakari.
  • Users experience delays as texts only go to contact owners, complicating communication and slowing response times.
  • Users experience a slight learning curve initially, but find Sakari valuable once they adapt to it.
  • Users find the limited customization options for templates somewhat restrictive, though the tool improves with familiarity.
  • Users find the limited templates in Sakari hinder customization, though the tool becomes great after a learning period.

What Are Recent G2 Reviews of Sakari?

What Are G2 Users Discussing About Sakari?

Voxie

Voxie is messaging intelligence that turns SMS into a strategic growth lever for franchise brands. Purpose-built for QSR and services, Voxie combines enterprise-grade SMS infrastructure with AI that actually understands franchise operations. We don't just send texts... we solve the core challenge every franchise marketer faces: how do you drive local performance across hundreds of locations without sacrificing brand control, budget efficiency, or your sanity? The platform ensures brand standards hold at every location, even as franchisees execute locally. Voxie Intelligence monitors every message and flags anything off-brand before it's scheduled; catching compliance issues and ensuring your brand voice stays consistent whether a message is coming from location one or location five hundred. Corporate teams get visibility and protection without micromanaging operators. Franchisees get the autonomy to win in their markets. But enforcement is just the foundation. Voxie Intelligence optimizes performance across the entire customer journey. Budget Optimizer suggests the right audience for your campaigns, recommends optimal spend, and shows you projected ROI before you commit a dollar. Intelligent Inbox goes beyond the typical last-in-first-out queue and surfaces the conversations closest to revenue; the customer about to book, the complaint that needs immediate attention, the high-value repeat buyer. It prioritizes what matters to your business, not just what's newest. We show you exactly which messages drive revenue, which locations are crushing it, and where you're leaving money on the table. The insights that used to require dedicated analysts become automatic, actionable, and immediate. The result: messaging that scales without breaking, performs without guesswork, and protects your brand while growing it. SMS stops being a tactical broadcast channel and becomes what it should be—a strategic growth engine that compounds across your entire system. That's messaging intelligence. That's Voxie.

Average Rating: 4.8/5.0

Total Reviews: 89

How Do G2 Users Rate Voxie?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Reporting: 8.7/10 (Category avg: 8.4/10)
  • API Integration: 8.9/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Voxie?

  • Seller: Voxie
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Atlanta, GA
  • LinkedIn® Page: www.linkedin.com
    28 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Primary/Secondary Education
  • Company Size: 64% Small, 35% Medium

What Do G2 Reviewers Say About Voxie?

AI-generated summary from verified user reviews

Pros
  • Users find the customer support excellent, with seamless integration and helpful success managers boosting engagement and revenue.
  • Users highlight the ease of use of Voxie, enjoying seamless integration and excellent customer support.
  • Users praise the helpful Customer Success Manager and responsive support, enhancing the overall experience with Voxie.
  • Users value the easy communication facilitated by Voxie, enhancing connections with parents, teachers, and clients effectively.
  • Users commend Voxie for its exceptional reliability, offering professional support and a seamless text messaging experience.
Cons
  • Users feel the product is expensive, wishing it were more affordable despite its great features.
  • Users find campaign issues frustrating, wishing for better control over member opt-in and opt-out preferences.
  • Users feel that Voxie’s expensive pricing is a drawback, wishing it were more affordable despite its great features.
  • Users face integration issues with Voxie, requiring manual updates for member databases and contact information.
  • Users find the limited texting features of Voxie frustrating, as it restricts communication to one person at a time.

What Are Recent G2 Reviews of Voxie?

What Are G2 Users Discussing About Voxie?

JustCall

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

Average Rating: 4.3/5.0

Total Reviews: 2,366

How Do G2 Users Rate JustCall?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Reporting: 8.0/10 (Category avg: 8.4/10)
  • API Integration: 8.1/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.2/10 (Category avg: 8.8/10)

Who Is the Company Behind JustCall?

  • Seller: Saas Labs
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Palo Alto, California
  • LinkedIn® Page: www.linkedin.com
    402 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Computer Software, Financial Services
  • Company Size: 59% Small, 31% Medium

What Do G2 Reviewers Say About JustCall?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of JustCall, noting its simple setup and user-friendly interface.
  • Users appreciate the comprehensive capabilities of JustCall, enhancing customer communications and improving sales conversions significantly.
  • Users highly value the comprehensive capabilities of JustCall, enhancing customer communications and boosting sales efficiency.
  • Users value the seamless call experience of JustCall, enhancing productivity and enabling efficient call management.
  • Users highly value the comprehensive calling features of JustCall, enhancing customer communications and boosting sales efficiency.
Cons
  • Users experience call issues with JustCall, including missed calls and delays that disrupt communication effectiveness.
  • Users report issues with call visibility, often hearing calls that don't appear on their JustCall interface.
  • Users experience connection issues with JustCall, often unable to see incoming calls despite hearing them.
  • Users experience poor call quality, with issues like call drops and missed calls affecting communication significantly.
  • Users often face slow loading issues with JustCall, experiencing significant lag during calls and app performance.

What Are Recent G2 Reviews of JustCall?

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Real Magic

Levitate is a specialized marketing tool designed to assist small businesses in nurturing and maintaining authentic relationships with their clients. Founded in 2017 by Jesse Lipson, the creator of ShareFile, Levitate focuses on simplifying the process of client engagement, allowing businesses to prioritize relationship-building over administrative tasks. This platform is particularly beneficial for small business owners who often juggle multiple responsibilities and seek effective ways to connect with their clientele. The target audience for Levitate includes small business owners, entrepreneurs, and professionals who understand the value of personalized communication but may lack the time or resources to implement it effectively. Levitate addresses this need by providing a suite of features that streamline client interactions. Users can send personalized emails at scale, ensuring that each client feels valued and recognized. The platform also facilitates social media presence, and communication through text messages, enabling businesses to reach clients in a way that is convenient and immediate. Key features of Levitate include the ability to send surveys, schedule meetings, and remember important details about contacts, which can enhance the quality of interactions. For instance, by recalling key facts such as birthdays or past conversations, users can tailor their communications to resonate more deeply with clients. This personalized approach not only fosters stronger relationships but also helps businesses achieve their goals more effectively. Additionally, Levitate offers the support of a dedicated success specialist/marketing coach, providing users with guidance and strategies to maximize their outreach efforts without the need to pay for third-party consultants or other marketing professionals. Levitate also offers custom-built websites, written and designed for each business, rather than relying on templates. Create and post blogs with AI-assistance. Facebook or Google Local Service Ads are also optional add-ons. Levitate stands out in the crowded marketing tool landscape by emphasizing relationship management rather than traditional marketing tactics. Its user-friendly interface and comprehensive features enable small businesses to engage with clients in a meaningful way, ultimately leading to increased loyalty and retention. By integrating various communication methods and offering personalized support, Levitate empowers small businesses to thrive in a competitive environment while focusing on what they do best: building lasting relationships with their clients.

Average Rating: 4.7/5.0

Total Reviews: 122

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How Do G2 Users Rate Real Magic?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)

Who Is the Company Behind Real Magic?

  • Seller: Levitate
  • Company Website:
  • Year Founded: 2017
  • HQ Location: N/A
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Executive Director
  • Top Industries: Insurance, Financial Services
  • Company Size: 92% Small, 9% Medium

What Do G2 Reviewers Say About Real Magic?

AI-generated summary from verified user reviews

Pros
  • Users praise the amazing customer support of Levitate, making integration and use straightforward and effective.
  • Users appreciate the ease of use of Levitate, making communication and engagement with clients effortless and effective.
  • Users appreciate the helpful support from the Levitate team, enhancing their overall experience and productivity.
  • Users love Levitate for its user-friendly email marketing, significantly boosting engagement and fundraising efforts.
  • Users love the automation features of Levitate, enhancing productivity through seamless task management and intuitive design.
Cons
  • Users report missing features in Levitate, particularly the lack of integration with donor management systems and training resources.
  • Users face integration issues with Levitate, especially with donor management systems, leading to extra data syncing steps.
  • Users feel the product lacks limited customization options for tasks and email automation, hindering personalization.
  • Users find Levitate's email management cumbersome due to inconvenient tracking and clunky software integrations.
  • Users face challenges with campaign issues, including slow email delivery and lack of tailored suggestions.

What Are Recent G2 Reviews of Real Magic?

TrueDialog

TrueDialog is an enterprise business texting platform that helps mid-market and enterprise teams, higher education, and developers send the right message to the right person at scale. It brings SMS, MMS, and RCS messaging into one platform, alongside voice, email, and WhatsApp, and connects natively to the systems teams already use — Salesforce, HubSpot, and Microsoft Dynamics 365 — with no custom programming. Every SMS is visible on the matching phone record across every TrueDialog-connected system, so sales, marketing, and support see the same conversation no matter which tool sent it. A RESTful SMS API extends the same platform to any system that can make an HTTP request. From one-way alerts and bulk SMS/MMS campaigns to personalized one-to-one (1:1) conversations, TrueDialog handles the full range of business messaging with the reliability and compliance large organizations need — including AI-powered opt-out detection that catches the opt-out requests keyword matching misses to reduce TCPA exposure.

Average Rating: 4.4/5.0

Total Reviews: 176

How Do G2 Users Rate TrueDialog?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 7.5/10 (Category avg: 8.4/10)
  • API Integration: 7.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.7/10 (Category avg: 8.8/10)

Who Is the Company Behind TrueDialog?

  • Seller: TrueDialog
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Austin, Texas
  • LinkedIn® Page: www.linkedin.com
    39 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Inside Sales Associate
  • Top Industries: Higher Education, Education Management
  • Company Size: 56% Medium, 26% Small

What Do G2 Reviewers Say About TrueDialog?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of TrueDialog, appreciating its quick communication and straightforward functionality.
  • Users find easy communication with TrueDialog essential for managing student interactions efficiently and effectively.
  • Users value the easy communication facilitated by TrueDialog, providing timely updates and excellent customer support.
  • Users praise TrueDialog for its exceptional customer support, highlighting responsiveness and partnership throughout their onboarding experience.
  • Users praise TrueDialog for its incredibly user-friendly interface, making communication with students seamless and efficient.
Cons
  • Users experience SMS issues as notifications and replies are limited, complicating communication with individuals.
  • Users find a steep learning curve for TrueDialog, making onboarding and usage challenging without proper guidance.
  • Users find the limited customization options frustrating, impacting their ability to tailor the experience to their needs.
  • Users find limited features of TrueDialog lacking for modern needs, as it primarily supports SMS and lacks deep customization.
  • Users find the interface not intuitive, experiencing confusion when trying to send or read text messages.

What Are Recent G2 Reviews of TrueDialog?

What Are G2 Users Discussing About TrueDialog?

DialMyCalls

DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes.

Average Rating: 4.7/5.0

Total Reviews: 1,020

How Do G2 Users Rate DialMyCalls?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.1/10)
  • Reporting: 8.4/10 (Category avg: 8.4/10)
  • API Integration: 7.1/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind DialMyCalls?

  • Seller: OnTimeTelecom
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Jupiter, FL
  • LinkedIn® Page: www.linkedin.com
    14 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Pastor, Owner
  • Top Industries: Religious Institutions, Non-Profit Organization Management
  • Company Size: 58% Small, 36% Medium

What Do G2 Reviewers Say About DialMyCalls?

AI-generated summary from verified user reviews

Pros
  • Users find DialMyCalls' website easy to use, allowing quick notifications and efficient communication.
  • Users appreciate the helpful customer support at DialMyCalls, which enhances their overall experience with the service.
  • Users appreciate the easy setup of DialMyCalls, finding it convenient and user-friendly for quick communication.
  • Users value the simple setup of DialMyCalls, enjoying its convenience and ease of implementation for communication.
  • Users praise affordability of DialMyCalls, finding it an excellent value for its efficient communication capabilities.
Cons
  • Users report encountering messaging issues that hinder urgent communications and lead to dissatisfaction with the service.
  • Users find the learning curve steep for mastering DialMyCalls, especially with new formats and FCC requirements.
  • Users find DialMyCalls to be expensive, with unclear pricing and high credit requirements impacting budget considerations.
  • Users find the complex interface of DialMyCalls frustrating, requiring time to navigate and understand effectively.
  • Users often face notification issues with DialMyCalls, receiving excessive alerts that can be overwhelming.

What Are Recent G2 Reviews of DialMyCalls?

Wunderkind

Wunderkind is an advanced AI-driven performance marketing solution designed to assist brands in collecting consent-based, first-party data and identifying anonymous traffic. This innovative platform enables businesses to scale hyper-personalized one-to-one messaging, ensuring that marketing efforts resonate with their target audience. By leveraging the proprietary Wunderkind Identity Network, which recognizes 9 billion devices and 1 billion opted-in consumers, brands can effectively trigger impactful offers at the right moment and through the most suitable channels. The target audience for Wunderkind includes businesses across various industries seeking to enhance their marketing strategies through data-driven insights. The platform is particularly beneficial for brands that prioritize personalized communication and aim to optimize their marketing performance across multiple channels, including email, text, and advertising. With the ability to observe 2 trillion digital transactions annually, Wunderkind provides valuable insights that help brands understand consumer behavior and preferences, enabling them to tailor their messaging accordingly. Key features of Wunderkind include its Autonomous Marketing Platform, which integrates seamlessly with existing email service providers (ESPs). This AI engine enhances performance by utilizing the vast data available within the Wunderkind Identity Network. The platform stands out in its category by guaranteeing a lift in revenue for its clients, delivering over $5 billion in directly attributable revenue annually. This level of assurance often positions Wunderkind as a top revenue channel in clients' analytics platforms, making it a reliable choice for brands looking to drive growth. Additionally, Wunderkind's advertising product, WunderKIND Ads, offers a unique user-first ad experience across a curated selection of top-tier publishers. This approach ensures that high-impact ads are delivered in a non-intrusive manner, enhancing user satisfaction while maximizing returns for both advertisers and publishers. By focusing on creating a positive experience for users, Wunderkind not only improves engagement but also fosters brand loyalty. Overall, Wunderkind provides a comprehensive solution for brands aiming to achieve efficient growth through data-driven marketing strategies. By harnessing the power of AI and first-party data, businesses can enhance their outreach and drive significant revenue growth, making Wunderkind a valuable partner in the competitive landscape of performance marketing.

Average Rating: 4.4/5.0

Total Reviews: 88

How Do G2 Users Rate Wunderkind?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Reporting: 7.5/10 (Category avg: 8.4/10)
  • API Integration: 8.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.4/10 (Category avg: 8.8/10)

Who Is the Company Behind Wunderkind?

  • Seller: Wunderkind
  • Company Website:
  • HQ Location: New York, NY
  • LinkedIn® Page: www.linkedin.com
    450 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 42% Medium, 31% Small

What Do G2 Reviewers Say About Wunderkind?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive customer support of Wunderkind, highlighting their dedication to client success and assistance.
  • Users value the helpful support from the Wunderkind team, appreciating their responsiveness and strategic recommendations.
  • Users highlight the significant business growth achieved through Wunderkind's effective e-mail acquisition and conversion strategies.
  • Users praise the helpfulness of the Wunderkind team, highlighting their responsiveness and supportive relationships.
  • Users appreciate the massive revenue gains Wunderkind provides through effective email strategies and responsive support.
Cons
  • Users note limited features and customization options, wishing for more dynamic recommendations and self-service capabilities.
  • Users find insufficient support from Wunderkind, leading to a reliance on the team for successful integration and use.
  • Users note the limited functionality of Wunderkind, seeking more adaptability and advanced analytics for better insights.
  • Users find missing features in Wunderkind, expressing a desire for enhanced functionalities and design options.
  • Users highlight significant delays in execution and revisions, impacting their project timelines and overall satisfaction with Wunderkind.

What Are Recent G2 Reviews of Wunderkind?

What Are G2 Users Discussing About Wunderkind?

Plivo

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

Average Rating: 4.5/5.0

Total Reviews: 742

How Do G2 Users Rate Plivo?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)
  • Reporting: 8.0/10 (Category avg: 8.4/10)
  • API Integration: 9.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.3/10 (Category avg: 8.8/10)

Who Is the Company Behind Plivo?

  • Seller: Plivo
  • Year Founded: 2011
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    196 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 78% Small, 17% Medium

What Do G2 Reviewers Say About Plivo?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the ease of use of Plivo, which simplifies building powerful communication solutions effectively.
  • Users value Plivo's amazing customer support, noting their courteous follow-up and effective assistance when debugging issues.
  • Users appreciate the easy integration and robust features of Plivo, enhancing communication and campaign management.
  • Users commend Plivo for its competitive pricing, offering exceptional value for comprehensive communication solutions.
  • Users value the API quality of Plivo, appreciating its seamless integration for diverse communication solutions.
Cons
  • Users express concerns over poor customer support, highlighting slow response times and unhelpful ticket-based assistance.
  • Users find Plivo's pricing to be expensive, particularly for Voice APIs and SMS services in some regions.
  • Users find Plivo has limited features and require additional costs for advanced functionalities and better service.
  • Users experience messaging issues due to slow support response times and complications with SMS delivery to clients.
  • Users find the user interface not intuitive, hindering ease of use for those without coding experience.

What Are Recent G2 Reviews of Plivo?

What Are G2 Users Discussing About Plivo?

Text Request

Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. Our business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want. Our founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business. Text Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.

Average Rating: 4.6/5.0

Total Reviews: 965

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How Do G2 Users Rate Text Request?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 8.1/10 (Category avg: 8.4/10)
  • API Integration: 7.9/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Text Request?

  • Seller: Text Request
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Chattanooga, Tennessee
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Office Manager
  • Top Industries: Hospital & Health Care, Medical Practice
  • Company Size: 65% Small, 31% Medium

What Do G2 Reviewers Say About Text Request?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the intuitive and user-friendly interface of Text Request, enhancing communication and client interactions effectively.
  • Users value the effortless communication capabilities of Text Request, enhancing customer service and efficiency.
  • Users love the easy communication with Text Request, appreciating its user-friendly setup and quick customer support.
  • Users find Text Request to be intuitive and user-friendly, enhancing client interactions and communication efficiency.
  • Users value the effective client interaction features of Text Request, enhancing engagement through intuitive mass messaging and real-time analytics.
Cons
  • Users express frustration over missing features like automatic sorting and unresolved conversation notifications affecting usability.
  • Users find the limited features of Text Request frustrating, especially the inability to send videos and unclear pricing.
  • Users feel the cost is steep for Text Request, especially compared to other available free platforms.
  • Users struggle with lack of notifications, facing issues with sound alerts and slow loading times in Text Request.
  • Users report frequent software glitches that disrupt functionality and lead to miscommunication and missed messages.

What Are Recent G2 Reviews of Text Request?

What Are G2 Users Discussing About Text Request?

Kixie PowerCall & SMS

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

Average Rating: 4.8/5.0

Total Reviews: 855

How Do G2 Users Rate Kixie PowerCall & SMS?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Reporting: 9.3/10 (Category avg: 8.4/10)
  • API Integration: 9.1/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Kixie PowerCall & SMS?

  • Seller: Kixie
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Los Angeles, CA
  • LinkedIn® Page: www.linkedin.com
    63 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Account Executive
  • Top Industries: Financial Services, Marketing and Advertising
  • Company Size: 83% Small, 16% Medium

What Do G2 Reviewers Say About Kixie PowerCall & SMS?

AI-generated summary from verified user reviews

Pros
  • Users find Kixie PowerCall & SMS to be remarkably easy to use, enhancing productivity with seamless CRM integration and fast dialing.
  • Users highlight the helpful support from Kixie's team, ensuring prompt assistance and enhancing the overall experience.
  • Users praise Kixie for its excellent customer support, noting prompt responses and helpful assistance from the team.
  • Users highlight the time-saving features of Kixie, enabling rapid dialing and efficient follow-ups without hassle.
  • Users highlight the automation capabilities of Kixie PowerCall & SMS, boosting efficiency and streamlining communication effortlessly.
Cons
  • Users find the call issues frustrating due to limited functionality and lack of detailed call oversight.
  • Users experience dialer issues that hinder call transitions and overall usability, affecting their efficiency with Kixie.
  • Users experience number issues with Kixie, such as missing call histories and occasional call registration problems.
  • Users note a lack of missed features like ringless voicemail and customizable reporting, impacting user experience.
  • Users experience connection issues that disrupt functionality, though most are resolved promptly after a reset.

What Are Recent G2 Reviews of Kixie PowerCall & SMS?

What Are G2 Users Discussing About Kixie PowerCall & SMS?

Maestra

Maestra is an all-in-one personalization platform for DTC brands that helps personalize beyond email & SMS to drive +15% conversions. What’s included out of the box: - Real‑time CDP: unified profiles, identity resolution, calculated/custom fields, and product feeds - Omnichannel messaging: Email, SMS, MMS, RCS, push, messengers, chatbots, and ad-audience sync - Site & App personalization: pop‑ups, stories, banners/bars, surveys, and other dynamic blocks - Product personalization: recommendations, product quizzes, and product-feed images - Price personalization: loyalty bonuses, personal discounts, and referral systems - Analytics: reporting, segmentation, ad optimization, and attribution - A dedicated Forward Deployed Marketer who handles migration, implementation, flow and segment setup, on-site experiences, and ongoing optimization – included in every plan.

Average Rating: 4.8/5.0

Total Reviews: 80

How Do G2 Users Rate Maestra?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Reporting: 8.3/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Maestra?

  • Seller: Maestra
  • Company Website:
  • Year Founded: 2022
  • HQ Location: Arlington, MA
  • LinkedIn® Page: www.linkedin.com
    117 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 43% Medium, 41% Small

What Do G2 Reviewers Say About Maestra?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the exceptional customer support from Maestra, which aids in achieving marketing goals efficiently.
  • Users praise the ease of use of Maestra, enabling seamless campaign creation and effective team collaboration.
  • Users value the strong support from Maestra’s account managers and support team, enhancing overall satisfaction and success.
  • Users commend Maestra for its effective automation, enhancing campaign management and enabling personalized user communication effortlessly.
  • Users appreciate the seamless integrations offered by Maestra, enhancing their workflow and ease of use across platforms.
Cons
  • Users find the learning curve challenging, often feeling lost when setting up segments and needing support.
  • Users find the interface not intuitive, leading to confusion and a steep learning curve for effective use.
  • Users find the segmentation issues challenging, often feeling confused and relying on support for assistance.
  • Users find complex navigation in Maestra, reporting difficulties in intuitive filtering and setting up user-friendly campaigns.
  • Users find Maestra's features limited, requiring reliance on support and facing integration challenges during setup.

What Are Recent G2 Reviews of Maestra?

TextUs

TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

Average Rating: 4.7/5.0

Total Reviews: 606

How Do G2 Users Rate TextUs?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 8.9/10 (Category avg: 8.4/10)
  • API Integration: 8.5/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.0/10 (Category avg: 8.8/10)

Who Is the Company Behind TextUs?

  • Seller: TextUs
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Denver, Colorado
  • LinkedIn® Page: www.linkedin.com
    61 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Recruiter, Healthcare Recruiter
  • Top Industries: Staffing and Recruiting, Hospital & Health Care
  • Company Size: 48% Medium, 27% Small

What Do G2 Reviewers Say About TextUs?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TextUs, finding it essential for effective daily communication and management.
  • Users find Messaging on TextUs invaluable for updates and efficient communication, enhancing customer service significantly.
  • Users value the easy communication offered by TextUs, enhancing client and candidate engagement through intuitive text messaging.
  • Users appreciate the efficient communication with candidates and clients, enjoying the quick and responsive interactions.
  • Users find TextUs extremely helpful for communicating with multiple candidates simultaneously, enhancing connectivity and efficiency.
Cons
  • Users report messaging issues with TextUs, including bugs, lack of photo sharing, and inadequate communication about maintenance.
  • Users face limited texting features with TextUs, such as difficulties in mass messaging and delayed notifications.
  • Users face software glitches with TextUs, experiencing issues like system downtimes and message delivery errors.
  • Users find the number issues of TextUs restrictive, particularly with character limits and lack of media support.
  • Users face sending issues with TextUs, experiencing lag in messages and limitations in sending photos and screenshots.

What Are Recent G2 Reviews of TextUs?

What Are G2 Users Discussing About TextUs?

Manychat

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

Average Rating: 4.5/5.0

Total Reviews: 151

How Do G2 Users Rate Manychat?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.1/10)
  • Reporting: 8.9/10 (Category avg: 8.4/10)
  • API Integration: 9.2/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Manychat?

  • Seller: ManyChat
  • Year Founded: 2016
  • HQ Location: Palo Alto, US
  • LinkedIn® Page: www.linkedin.com
    570 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, Founder
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 87% Small, 10% Medium

What Do G2 Reviewers Say About Manychat?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Manychat, making bot setup and management effortless for business success.
  • Users appreciate the ease of automation with Manychat, which significantly saves time and simplifies responses on social media.
  • Users appreciate the ease of automation with ManyChat, enhancing customer engagement and streamlining communication effortlessly.
  • Users praise Manychat for its intuitive interface and automation, enhancing client engagement and driving impressive conversions.
  • Users commend ManyChat for its user-friendly interface, simplifying automation processes while enhancing client engagement and conversions.
Cons
  • Users find the limited features of Manychat restrictive, especially for those looking to expand beyond basic functionalities.
  • Users find Manychat to be expensive, particularly smaller businesses struggling with its pricing structure and limited flexibility.
  • Users often experience poor customer support, with broken help links and delayed assistance complicating issues.
  • Users are frustrated by missing features and unreliable account integrations, hindering their overall experience with Manychat.
  • Users feel the pricing structure of Manychat could be more flexible and affordable for smaller businesses.

What Are Recent G2 Reviews of Manychat?

What Are G2 Users Discussing About Manychat?

Mtalkz

Mtalkz is a leading provider of enterprise messaging and communication solutions, offering cutting-edge technologies to facilitate secure, reliable, and high-volume messaging services such as Bulk SMS, RCS, WhatsApp Business API, Truecaller Business Messaging, Voice and Email services. With over 7+ years of industry experience, Mtalkz has established itself as a trusted partner in digital communication, helping organizations streamline their customer engagement and operational messaging needs. Mtalkz serves a diverse range of industries, providing tailored communication solutions to meet sector-specific requirements. Our clientele spans BFSI, NBFC, Education & Ed-tech, Healthcare, SaaS, Ecommerce, D2C, Retail, Power & Utility, Travel & Holidays, Political Parties, Logistics, Manufacturing, and more. Our solutions are designed to enhance communication efficiency, improve customer engagement, and drive business growth across these domains. Mtalkz Unique Offerings & Technological Edge: Mtalkz distinguishes itself through advanced messaging solutions designed to enhance reliability, security, and user experience. Our key differentiators include: • Fallback Mechanisms – Ensuring message delivery through alternative channels, such as WhatsApp to SMS, Truecaller to SMS, and RCS to SMS. • Logo Verified SMS – Enhanced brand authentication and customer trust through verified sender branding. • Very High-volume Messaging Capabilities – Robust infrastructure to support enterprises and government bodies with mission-critical messaging at scale. • Official Partnerships – As an official partner of Meta and Truecaller, Mtalkz provides exclusive features and enhanced messaging capabilities. • Direct Connectivity with Major Telecom Operators – Enabling priority SMS delivery via premium telecom routes. • AI-powered Chatbots – Intelligent automation for customer interactions via WhatsApp, RCS, and other digital platforms. • Virtual Mobile Numbers – Secure and flexible virtual numbers for seamless communication management.

Average Rating: 4.7/5.0

Total Reviews: 15

How Do G2 Users Rate Mtalkz?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)

Who Is the Company Behind Mtalkz?

Who Uses This Product?

  • Company Size: 67% Small, 27% Medium

What Do G2 Reviewers Say About Mtalkz?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support of Mtalkz, highlighting their approachability and dedication to assistance.
  • Users value the easy setup process for accounts and API integration with Mtalkz, making it user-friendly.
  • Users appreciate the ease of setup with Mtalkz, finding account creation and API integration straightforward.
  • Users appreciate the easy integrations of Mtalkz, highlighting the simple process for account setup and API integration.
  • Users value the efficiency of Mtalkz, praising the team's support and smooth integration process.
Cons
  • Users have experienced messaging issues when sending SMS to large databases, although they were resolved quickly.
  • Users find the lack of missing features like OTP expiration limits in Mtalkz could enhance functionality.

What Are Recent G2 Reviews of Mtalkz?

What Are G2 Users Discussing About Mtalkz?

BulkSMS.com

BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more.

Average Rating: 4.6/5.0

Total Reviews: 256

How Do G2 Users Rate BulkSMS.com?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Reporting: 8.4/10 (Category avg: 8.4/10)
  • API Integration: 8.7/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.7/10 (Category avg: 8.8/10)

Who Is the Company Behind BulkSMS.com?

  • Seller: BulkSMS.com
  • Company Website:
  • Year Founded: 2000
  • HQ Location: Century City, Western Cape
  • LinkedIn® Page: www.linkedin.com
    41 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Director, CEO
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 74% Small, 22% Medium

What Do G2 Reviewers Say About BulkSMS.com?

AI-generated summary from verified user reviews

Pros
  • Users praise the reliability of BulkSMS.com, noting quick message delivery and consistent performance for their business needs.
  • Users appreciate the efficient setup and real-time updates from BulkSMS.com, saving time and enhancing customer communication.
  • Users appreciate the ease of use of BulkSMS.com, making bulk messaging straightforward and hassle-free.
  • Users value the reliable API of BulkSMS.com, ensuring quick message delivery and excellent uptime for their applications.
  • Users value the excellent marketing campaign tool for its effective reach and direct audience engagement.
Cons
  • Users find the interface not intuitive, suggesting it could be simplified for better usability.
  • Users find the user interface not user-friendly, hindering the overall experience despite easy phone number entry.
  • Users find the outdated user interface of BulkSMS.com lacking in modern design despite its simplicity and functionality.
  • Users find the service lacks advanced integrations, making it feel outdated and limiting overall functionality.
  • Users find BulkSMS.com lacking advanced features, making it feel outdated and less versatile for modern needs.

What Are Recent G2 Reviews of BulkSMS.com?

What Are G2 Users Discussing About BulkSMS.com?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated July 14, 2026