--- title: BulkSMS.com Reviews meta_title: 'BulkSMS.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 266 reviews by the users' company size, role or industry to find out how BulkSMS.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 266 scale: '5' date_modified: '2026-06-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # BulkSMS.com Reviews **Vendor:** BulkSMS.com **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.6/5.0 **Total Reviews:** 266 ## About BulkSMS.com BulkSMS.com provides application-to-person (A2P) messaging services to large and small businesses, public benefit organisations and individuals. Using our platform, our clients are able to quickly deploy short and important SMS text messages. Our SMS platform allows for SMS API integration, SMS voting, SMS information services, SMS campaigns and more. ## BulkSMS.com Pros & Cons **What users like:** - Users value the **reliability** of BulkSMS.com, noting fast delivery and excellent uptime for their SMS needs. (4 reviews) - Users appreciate the **efficient customer support** of BulkSMS.com, enabling quick setup and real-time updates for customers. (2 reviews) - Users appreciate the **ease of use** of BulkSMS.com, finding it straightforward and reliable for sending messages. (2 reviews) - Users praise the **reliable API access** of BulkSMS.com, benefiting from quick message delivery and good uptime. (1 reviews) - Users praise the **excellent campaign management** tool for its direct audience reach and effective response rates. (1 reviews) - Users value the **wide connectivity options** of BulkSMS.com, making it easy to reach multiple countries seamlessly. (1 reviews) - Users love the **easy setup** of BulkSMS.com, allowing for quick implementation and efficient resource allocation. (1 reviews) - Effective (1 reviews) - Fast Service (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the **interface not intuitive** , making it challenging to navigate and use effectively. (2 reviews) - Users find the **interface not user-friendly** , with suggestions for a simpler and more intuitive design. (2 reviews) - Users find the **outdated user interface** of BulkSMS.com lacking in modern appeal, despite its simplicity and functionality. (1 reviews) - Users find **integration issues** with BulkSMS.com, as it lacks modern features and feels outdated. (1 reviews) - Users find BulkSMS.com **lacking advanced features** , making it feel outdated despite its ease of use. (1 reviews) - Missing Features (1 reviews) - UX Improvement (1 reviews) ## BulkSMS.com Reviews ### 1. Simple, Reliable Platform That Makes Bulk Messaging Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Ntokozo N. | Software Developer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about BulkSMS.com?** What stands out most is its simplicity and reliability. You don’t need to be a tech wizard to get started the platform is very straightforward, and sending out bulk messages feels almost as easy as firing off a single text. **What do you dislike about BulkSMS.com?** Bulk SMS is easy to use but feels outdated and lacks advanced integrations. **What problems is BulkSMS.com solving and how is that benefiting you?** Bulk sms solves the challenge of reaching large groups instantly by providing a simple CPaaS solution that lets me send, schedule, and track bulk messages, which saves time, ensures reliable delivery, and keeps communication with clients and teams consistent. ### 2. BulkSMS - Fair messaging solution for business needs **Rating:** 4.0/5.0 stars **Reviewed by:** Meet G. | SDE, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about BulkSMS.com?** Reliability & API Access - Messages usually get delivered quickly with good uptime, and good API provisioning for developers for integrating SMS into apps and services. **What do you dislike about BulkSMS.com?** Their user interface for application is very old and doesn't look modern enough, although gets the task done and keeps things simple. **What problems is BulkSMS.com solving and how is that benefiting you?** It helps send messaging in bulk to customers about various offers and new launches. **Official Response from Michelle Marais:** > Thanks so much for your feedback. We’re really glad to hear that our reliability and API access are working well for your needs. We know the interface could use a refresh - keeping things simple has been our focus, but we’re working on improvements to make it feel more modern too. Happy to be helping you keep your customers updated with offers and launches! ### 3. Simple and easy to use, but much easier to implement **Rating:** 4.5/5.0 stars **Reviewed by:** JORGE F. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about BulkSMS.com?** Sending alerts, very fast at a very fair price, with easy implementation **What do you dislike about BulkSMS.com?** For now, I don't have any dislike of the tool, so there is nothing I don't like. **Recommendations to others considering BulkSMS.com:** None, just keep improving as needed. Regards. **What problems is BulkSMS.com solving and how is that benefiting you?** We have a need to be able to implement in our commercial developments the use of alerts via SMS, and with BulkSMS we solve it at a low cost and very easy to implement. **Official Response from Michelle Marais:** > Hi Jorge, Thank you for your thoughtful review! We’re delighted to hear that BulkSMS.com helps you send alerts quickly, reliably, and at a fair price - and that implementation has been straightforward for your commercial developments. It’s also great to know that our platform is meeting your needs without any current drawbacks. We appreciate your encouragement to keep improving, and our team is committed to continuously enhancing the service to ensure it remains simple, cost-effective, and impactful for your business. Thank you for choosing BulkSMS.com as your messaging partner! ### 4. Good messaging platform for smaller scale businesses to send communication updates. **Rating:** 4.0/5.0 stars **Reviewed by:** Marko P. | Sales Manager at Scarpel, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** New media posts about features and product. **What do you dislike about BulkSMS.com?** More atractive to new partners for sms communications and services. **What problems is BulkSMS.com solving and how is that benefiting you?** Send customers messages about product critical services. This enables them to receive fast updates. **Official Response from Michelle Marais:** > Hi Marko, Thank you for sharing your experience with BulkSMS.com! We’re glad to hear you find value in our feature updates and that our platform helps you deliver critical service updates quickly to your customers. We appreciate your feedback about making BulkSMS.com even more attractive for new partners in SMS communications and services - our team is always looking at ways to improve and expand what we offer, so your input is very helpful. It’s great to know that our messaging tools are supporting you in keeping your customers informed in real-time. Thanks again for being part of the BulkSMS.com community! ### 5. Verybeasy tonset up **Rating:** 5.0/5.0 stars **Reviewed by:** Dave G. | Managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2024 **What do you like best about BulkSMS.com?** I got this set up in less than 30 minutes. I now save around £100 per week in resource time that i can allocate elsewhwere . My customers also get real time updates **What do you dislike about BulkSMS.com?** Havent found any yet, all works fine first time **What problems is BulkSMS.com solving and how is that benefiting you?** We repair tech, now our customers know when their device is ready along with the cost instantly ### 6. Good marketing tool **Rating:** 3.0/5.0 stars **Reviewed by:** Alex G. | Service Desk Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** Excellent marketing campaign tool to reach your audience directly, with very effective reach and user's response. **What do you dislike about BulkSMS.com?** Sometimes, it is hard to implement correctly, especially when complying with EU privacy regulations. **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching the main audience of the campaigns directly and increasing the user's interaction with the promoted item. ### 7. Great Product from Bulk SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Angela F. | Board Trustee, Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2024 **What do you like best about BulkSMS.com?** We use BulkSMS.com at Trust My Pet Sitter on a daily basis to keep our customers up to date with communication. SMS means we don't have to worry about them missing an important emails and messages. It is easy to implement, highly adaptable, easy to use and intregrates with our HubSpot CRM. Customer support is prompt and the team get back to you quickly if you need them. **What do you dislike about BulkSMS.com?** I haven't found anything I don't like about BulkSMS. **What problems is BulkSMS.com solving and how is that benefiting you?** Our business can be time critical and some members were missing important emails. Using BulkSMS.com we have been able to dramatically increase timely customer response levels. ### 8. Not too easy to use, we no longer use the product. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2020 **What do you like best about BulkSMS.com?** At first we thought it would fit our needs, but it no longer does. **What do you dislike about BulkSMS.com?** The way that you enter phone #'s for the US is a little different but not hard at all. But the ease of use became and issue. **What problems is BulkSMS.com solving and how is that benefiting you?** Constant contact with our customers has been great but the data base was just not too easy to add and make changes to. ### 9. The experience was so nice **Rating:** 4.5/5.0 stars **Reviewed by:** Amol Annasaheb D. | Research And Development Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** It is fast and reliable. Its great for business. **What do you dislike about BulkSMS.com?** The ui and user is not much simpler, it can be more simpler **What problems is BulkSMS.com solving and how is that benefiting you?** Its easy to reached out costumer and marketing our product and company ### 10. BulkSMS - Full featured, easy to use and great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Vent T. | Systems Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2024 **What do you like best about BulkSMS.com?** We use BulkSMS for all our transactional SMS's with ease. We have it natively integrated with ActiveCampaign and our SMS's are sent seamlessly through automations. On the rare occasion we've needed help, their support has always been prompt, helpfuk and professional. Our onboarding experience was great too. **What do you dislike about BulkSMS.com?** Nothing to really dislike about BulkSMS. Sent items in the desktop app doesn't seem to sync. **What problems is BulkSMS.com solving and how is that benefiting you?** Reliable service that is fully compliant with local regulations around SMS sending ### 11. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Gaurabh S. | Business Lending Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2024 **What do you like best about BulkSMS.com?** Easy to use with lot of countries available **What do you dislike about BulkSMS.com?** Nothing in general, everything is very good **What problems is BulkSMS.com solving and how is that benefiting you?** Reaching out to lot of people with ease ### 12. No down time **Rating:** 5.0/5.0 stars **Reviewed by:** Hein L. | P, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2022 **What do you like best about BulkSMS.com?** Support is always quick to help and queries are resolved instantly. We have not been offline for as far as I know for the 10+ years we have been with them and they alway inform us of new trends. **What do you dislike about BulkSMS.com?** There is nothing we dislike so far. They have upgrades their side side with new technology so now we have to get resources available on our side to upgrade our api **What problems is BulkSMS.com solving and how is that benefiting you?** We use the API at various client, and they are realizing the benefits of the new way of sending documents via SMS. In the legal market this makes communication with client much easier ### 13. Easy to use, friendly and knowledgeable **Rating:** 3.5/5.0 stars **Reviewed by:** Louis H. | Information Technology Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2023 **What do you like best about BulkSMS.com?** The platform is super easy to use, everything is titled and described to ensure I am doing the right thing. The support is pretty fast and has been great in the past when I was first setting it up **What do you dislike about BulkSMS.com?** I currently have a ticket open: #1638292 but I seem to get a lack of response and am yet to recieve an update on where the process is. I did push for a response but still did not receive one, It is not super critical but it would be nice to get it closed. **What problems is BulkSMS.com solving and how is that benefiting you?** For me I required a quick SMS text response based on alerts generated by PRTG, thankfully it was supported so it was super easy to set up by adding contacts and entering the bulk sms username and password, getting some credits and away it goes sending texts when 'Down' status is received on PRTG **Official Response from Samantha van Putten:** > Thank you for your review, Louis. I am very sorry about this delay. I'll look into this for you and ask our team to revert back as soon as possible. If you haven't heard from them shortly, please reach out to me directly at hello@bulksms.com and I follow up again. Yours in messaging, Samantha. ### 14. Good service **Rating:** 5.0/5.0 stars **Reviewed by:** Ana M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** That it's so easy to set up and use, and very competitive in pricing **What do you dislike about BulkSMS.com?** You don't offer a free trial, nor two way messaging. You don't have flexibility with plan changes. And you don't have any added features like other providers do, which is probably the reason why you are so competitive **What problems is BulkSMS.com solving and how is that benefiting you?** It's not solving a problem, it's more that it's helping us add a nice feature for our services. We use it to send customers trackng links for their delivery and service. ### 15. Excellent Service & Support **Rating:** 5.0/5.0 stars **Reviewed by:** Paul S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2021 **What do you like best about BulkSMS.com?** Great customer services when needed; website is well laid out and works well. API is easy to integrate! **What do you dislike about BulkSMS.com?** None so far - everything works well :) :) **Recommendations to others considering BulkSMS.com:** Don't hesitate! If you need an SMS service, look no further than BulkSMS! **What problems is BulkSMS.com solving and how is that benefiting you?** Use BulkSMS as a warning system for our public WiFi systems, also started developing a product using BulkSMS to check that sim cards used in backup WAN connections are still live and do not fall off the network. **Official Response from Shereen Griebenow:** > Hello Paul. Thank you for the great review - we really appreciate it! ### 16. Easy to set up and use **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2024 **What do you like best about BulkSMS.com?** Simple interface. Very intuitive and easy to use. **What do you dislike about BulkSMS.com?** Nothing. Had some small issues using Sender ID for some countires but Customer Support were very helpful in getting those resolved. **What problems is BulkSMS.com solving and how is that benefiting you?** We use BulkSMS to send Emergency communications to all of our staff. ### 17. Efficient and reliable service by BulkSMS team members. **Rating:** 5.0/5.0 stars **Reviewed by:** Louis D. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** Implemenation and integration were easy which allowed instant and frequent use; messaging and contact with our clients and tenants at an affordable rate while the Bulk SMS team provide valuable support. **What do you dislike about BulkSMS.com?** Can not think of a reason to dislike BulkSMS. **What problems is BulkSMS.com solving and how is that benefiting you?** By using BulkSMS you can reach clients and tenants directly, while trying to call them sometimes does not help as sadly they not always answer the phone. ### 18. Purchase only what you need - refill easily **Rating:** 5.0/5.0 stars **Reviewed by:** David H. | Leader, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2020 **What do you like best about BulkSMS.com?** QA snap to setup and use to automate texting. We use it to provide status reporting, updates installed by clients and general purposes. **What do you dislike about BulkSMS.com?** We have experienced no problems or issues. **Recommendations to others considering BulkSMS.com:** Highly recommended for mass texting **What problems is BulkSMS.com solving and how is that benefiting you?** Clients of our software systems use BulkSMS to text their customers with updates and status of cases. We use BulkSMS to notify our desktop users of newly released updates. ### 19. Easy csv integration **Rating:** 4.5/5.0 stars **Reviewed by:** Yuresen Billy N. | Branch Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2024 **What do you like best about BulkSMS.com?** Easy setup and easy to load database. Simple web interface **What do you dislike about BulkSMS.com?** Opt out system isn't really good. Needs a quicker response ay **What problems is BulkSMS.com solving and how is that benefiting you?** Helps communicate specials ### 20. Easy to setup -works perfect **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2024 **What do you like best about BulkSMS.com?** Bulksms was so easy to setup and get working with simplybookme we have had no issues at all it just works like it should **What do you dislike about BulkSMS.com?** Nothing everything works as it should. No issues or dislikes **What problems is BulkSMS.com solving and how is that benefiting you?** Sending appointment reminders to customers ### 21. Instant Contact with Email Ignorers **Rating:** 5.0/5.0 stars **Reviewed by:** Neil S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** BulkSMS allows us to contact our members in a way which they can't ignore. No spam filters to negotiate, no email blockers - just straight to the person we need. **What do you dislike about BulkSMS.com?** I don't see any downsides to using BulkSMS **What problems is BulkSMS.com solving and how is that benefiting you?** Emails which bounce or get sent to spam folders. ### 22. Best Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Elvis F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** I love the ease of integrating my apps and naming them **What do you dislike about BulkSMS.com?** The price was very high, but they have reduced their costs. **What problems is BulkSMS.com solving and how is that benefiting you?** I need to send authentication codes and notifications to users ### 23. It just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Cobus v. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** The API works well and in more than 10 years we have never had a problem. **What do you dislike about BulkSMS.com?** Love it. Website is upgraded regularly as well. **What problems is BulkSMS.com solving and how is that benefiting you?** Direct communication to my client base. ### 24. Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Will Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** Its very easy to use and very user friendly **What do you dislike about BulkSMS.com?** There is nothing that i dont like about BulkSMS **What problems is BulkSMS.com solving and how is that benefiting you?** It is improving communication between landlords and tenants ### 25. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Bruno V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** Good prices and support. Using more than 3 years. **What do you dislike about BulkSMS.com?** Some carriers the SMS can't be delivered. **What problems is BulkSMS.com solving and how is that benefiting you?** Communication trusts with the customers. ### 26. Easy to communicate with clients **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** BulkSMS.com integrates easily into our database system, making communication with clients easy. We can contact individuals or the whole database with general reminders or specific matters. This has made client attendance at a much higher rate. **What do you dislike about BulkSMS.com?** Replies come in as emails, so can't maintain a conversation chain. **What problems is BulkSMS.com solving and how is that benefiting you?** Direct, immediate communications and reminders. ### 27. Good Service - Emails send **Rating:** 5.0/5.0 stars **Reviewed by:** Kacper G. | IT Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about BulkSMS.com?** Quite easy to setup and compatible with what we need it for. Never had an issue with the service. Like that you can customise the sender ID to something that the recipients may enjoy. **What do you dislike about BulkSMS.com?** It would be great if there could be a notification for credits that have ran out, especially if we cannot setup auto-topup due to the way that our software works with a lot of false negatives. **What problems is BulkSMS.com solving and how is that benefiting you?** Solves the problems of receiving alerts and people dismissing them. Also it is a preventative measure so that if something goes offline someone can look at the issue with minimal time before a customer reacts. **Official Response from Samantha van Putten:** > Thank you for your review Kacper. We're very happy that you're happy! We absolutely can set up a notification on your BulkSMS account when your SMS credits are running low. You can set this notification up to alert you via SMS or email - follow the prompts in the URL below. If that's not what you're looking for, please let me know by emailing me on hello@bulksms.com and I'll see how we can help. ### 28. Affordable and reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about BulkSMS.com?** The service itself is simple, affordable, and reliable. **What do you dislike about BulkSMS.com?** The main downside is we had issues with their credit card processor. It wouldnt process our card to buy more credits and it wasn't an issue with our card. The request wouldn't come in to our bank from the credit card processor. **What problems is BulkSMS.com solving and how is that benefiting you?** It allows us to get alerts from our monitoring system for point to point circuit issues. ### 29. Excellent service, easy for use **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 15, 2020 **What do you like best about BulkSMS.com?** Excellent customer service. An easy to implement API. The messages come quickly. **What do you dislike about BulkSMS.com?** At the moment there is nothing that I do not like. Maybe I would say some deals would be nice. **Recommendations to others considering BulkSMS.com:** It is really simple to implement and use, it is effective and covers any country without problems. **What problems is BulkSMS.com solving and how is that benefiting you?** We require sending notices to our customers about the expiration of their services, and bulksms has allowed us to do this directly to the customers' phones in a simple and agile way. ### 30. Solid and easy interface with 2-way communication to clients **Rating:** 5.0/5.0 stars **Reviewed by:** Camille P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** Love the fact this interface allows me to get responses from customers, in a way that is easy for them to send feedback or quick updates. You can see the impact of your messages, quickly clean up the list as you go, because you also get a detailed look at which messages were deliverable, which means tailoring your list for the least wasted cost. I've been using BulkSMS for almost 10 years and it has never let me down **What do you dislike about BulkSMS.com?** It took some time to build up to being able to send larger numbers of messages. That's not a complaint, I do understand why. It would also be nice to have some Caribbean-based replyable "sender" numbers **What problems is BulkSMS.com solving and how is that benefiting you?** When we have peak periods in a campaign that require either getting out to customers directly or communicating with team members in a mobile environment (data is not always reliable in our markets) this enables messaging with high confidence of delivery ### 31. Does what it says on the tin **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin D. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2023 **What do you like best about BulkSMS.com?** They say they send SMS in bulk and that is exactly what they do - simple to use and good value for money. Previously used another service and would not go back. **What do you dislike about BulkSMS.com?** Sometimes it's a little fiddly when uploading contact groups but easily get the hang of it after a while. **What problems is BulkSMS.com solving and how is that benefiting you?** Contact lots of people quickly and enables them to contact us in their own time. ### 32. The best **Rating:** 4.5/5.0 stars **Reviewed by:** Kabelo S. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2023 **What do you like best about BulkSMS.com?** It is convenient and very easy to use and operate **What do you dislike about BulkSMS.com?** I have had a good experience so far, I have nothing bad to say. **What problems is BulkSMS.com solving and how is that benefiting you?** We can send one sms to multiple users at a go ### 33. Reliable service by a reactive team **Rating:** 5.0/5.0 stars **Reviewed by:** Alan B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about BulkSMS.com?** Queries have been addressed quickly and efficiently and they have been proactive on topics that I raised. The service is reliable, and the ability to schedule transmissions on their site is a great plus. Pricing is attractive. **What do you dislike about BulkSMS.com?** I find the credit mechanism to add an additional layer. It would be great if one was shown the costs in customer currencies as well. Enhance the API so that the same message can be sent to multiple recipients. A mobile phone app would be a plus, but for my purposes, it is not critical. **What problems is BulkSMS.com solving and how is that benefiting you?** It allows one to organise campaigns efficiently and cost-effectively. For non-profit organisations, cost is the main driver. BulkSMS is very good and we have not had non transmission. Their routing is very good. ### 34. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Elvis F. | Desarrollador de software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2023 **What do you like best about BulkSMS.com?** It reaches all cell phones and with an ID that we can freely register **What do you dislike about BulkSMS.com?** The price has gone up, but it's worth it **What problems is BulkSMS.com solving and how is that benefiting you?** We need to send security codes per user and BulkSMS helps us a lot ### 35. Great and easy system **Rating:** 4.0/5.0 stars **Reviewed by:** Jakob R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** we love to use bulksms because it is easy to use and the price is fair. We can easily take out a list from our system with customer and then send them the same sms **What do you dislike about BulkSMS.com?** we would love there is more information about "economic" routing where you pay but don't know if it work - when i test it last time i paid for something that dosent work, so waste of money **What problems is BulkSMS.com solving and how is that benefiting you?** find a cheap way to send out sms since the economic routing dosent work so it is wasting of money without people knew it - i know you write "test it before usinge" but as user you also expect things working well ### 36. Efficient with good customer care **Rating:** 4.5/5.0 stars **Reviewed by:** Peter B. | Business Technology Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about BulkSMS.com?** The interface is well organized and makes a good experience for me as a user. **What do you dislike about BulkSMS.com?** It is generally more expensive, I want to be able to send SMS at maximum 3 US cents **What problems is BulkSMS.com solving and how is that benefiting you?** Being able to send specific communication to My clients. ### 37. Simple to upload a contact list and write a message and send. Straight forward **Rating:** 5.0/5.0 stars **Reviewed by:** Mdu M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about BulkSMS.com?** You can have different (marketing) groups so you can run targeted campaigns **What do you dislike about BulkSMS.com?** I want multi media messages without having to use links **What problems is BulkSMS.com solving and how is that benefiting you?** Putting our new products and activities out there and getting our online store going ### 38. so client are complaining that they are not getting sms **Rating:** 2.5/5.0 stars **Reviewed by:** Ben . | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2023 **What do you like best about BulkSMS.com?** reports are usefully and easy to extract **What do you dislike about BulkSMS.com?** credit usage not very transparent to us and seems to just disapear **What problems is BulkSMS.com solving and how is that benefiting you?** sending sms **Official Response from Samantha van Putten:** > Hello Ben. Thank you for your review. I am sorry that your experience has been less than satisfactory. I'd like to understand what is happening on your account and look to improve your experience moving forward. Could I ask you to send your ticket numbers to hello@bulksms.com so I can review your engagements? Yours in messaging, Samantha ### 39. Very great! **Rating:** 4.5/5.0 stars **Reviewed by:** John O. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2023 **What do you like best about BulkSMS.com?** I like it's ability to instantly deliver your message and also the rate at which the support team response to any query. I love their services and their platform is user friendly too. **What do you dislike about BulkSMS.com?** I currently do have any dislikes about their platform and its functionalities. They are punctual and meet clients or users needs as well. Their services are just satisfying. **What problems is BulkSMS.com solving and how is that benefiting you?** Bulk sms is bridging the gap in reaching marketers and advertisers needs by helping them establishing and conveying their ads to multiple people instantly. Its been beneficial so far. ### 40. Excellent service, stable and reliable for sending bulk SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Loris M. | Direttore provinciale , Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** The web tool is very functional. The interface is clear and I am always aware of what I am about to send and how much I am spending. **What do you dislike about BulkSMS.com?** The costs could be lower even if it is possible to purchase credit packages that make the individual SMS cheaper. **What problems is BulkSMS.com solving and how is that benefiting you?** contact the clients quickly and securely to notify them in real-time about the status of their appointment ### 41. One of the most convenient tools for communication. **Rating:** 4.5/5.0 stars **Reviewed by:** Khanyiso H. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** The fact I can see which of the text messages has been delivered, failed to deliver or unconfirmed is very insightful and helpful to us as an organisation. **What do you dislike about BulkSMS.com?** When you are viewing the "Sent Message Information" modal, the text does not have punctuation as per message when it was sent. **What problems is BulkSMS.com solving and how is that benefiting you?** To send messages to many people without them accessing our personal numbers. ### 42. Does what others said couldn't be done.... Great service too! **Rating:** 5.0/5.0 stars **Reviewed by:** Bob T. | Business owner/operator., Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2022 **What do you like best about BulkSMS.com?** Customer service... But also, text inbox & message management/forwarding/reply capabilities are superior to the competition. **What do you dislike about BulkSMS.com?** Nothing not to like..... By far, the best solution we could find! **What problems is BulkSMS.com solving and how is that benefiting you?** Provides reliable text confirmations of online bookings via. SimplyBook.me! IMPORTANT: BulkSMS.com can be setup to comply with new SMS regulations in the US. (Subject to approval & must be setup properly.) ### 43. BulkSMS is our real friend! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrei S. | Country Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2021 **What do you like best about BulkSMS.com?** Cost-effective, super fast and accurate. The platform is super easy to use. **What do you dislike about BulkSMS.com?** To be honest and clear, there is nothing that I dislike. **Recommendations to others considering BulkSMS.com:** Start using it right now! Helps a lot **What problems is BulkSMS.com solving and how is that benefiting you?** Contacting clients/candidates via SMS. Emailing them is not always an option. As recruiters, we love to move fast and BulkSMS is facilitating the entire process! ### 44. Excellent, very helpful, great product & great service. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris Duffy . | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about BulkSMS.com?** Text messages are much more likely to get a response than an email. Great for our customer service & productivity. We use it via an integration with other software. **What do you dislike about BulkSMS.com?** Nothing ... easy to set up, easy to use, easy to manage and trackable costs. **What problems is BulkSMS.com solving and how is that benefiting you?** Emails are not as well liked or responed to by our customers as text messages. Templates can be set up to achieve the best possible results. Phone plus follow up with an instant text. ### 45. Excellent service to send SMS **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** Excellent service, minimal but definitely functional web interface. Instantly credit SMS credits after payments. Accept Paypal at no extra cost. Easy to integrate APIs. **What do you dislike about BulkSMS.com?** The price of SMS in some countries is slightly higher than what can be found on Asian services **What problems is BulkSMS.com solving and how is that benefiting you?** Send SMS with high sending reliability easily via API ### 46. HOw easy it is to reach all my participants **Rating:** 5.0/5.0 stars **Reviewed by:** Alwyn E. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** Easy and straightforward to use. no complications and provide clear instructions **What do you dislike about BulkSMS.com?** Not having relationships between the groups that I created **What problems is BulkSMS.com solving and how is that benefiting you?** The ability to reach as many people as possible and providing the same communication to everyone. Reaching people that dont have access to smart phones and in rural areas ### 47. Straight forward, great features **Rating:** 4.5/5.0 stars **Reviewed by:** Adam L. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** Ability to send SMS in bulk from our business mobile number so that replies come straight to our phones **What do you dislike about BulkSMS.com?** GUI for account settings isn't too easy to use **What problems is BulkSMS.com solving and how is that benefiting you?** Ability to send SMS in bulk to our customer base. API allows us to integrate with our CRM software. ### 48. Always excellent experience **Rating:** 5.0/5.0 stars **Reviewed by:** Eltan O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** The interface is very user friendly and uncluttered. **What do you dislike about BulkSMS.com?** They can look at reducing pricing on bulk sms services. **What problems is BulkSMS.com solving and how is that benefiting you?** Able to send oit a mass sms marketing campaign without needing to do alot of back end work. It is a easy plug and play interface ### 49. I have no experience with other services, but in general, I am satisfied with this service **Rating:** 2.5/5.0 stars **Reviewed by:** Naoki Y. | Professor, Hospital & Health Care, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** The "My Account" menu is helpful, especially for sent/received messages. **What do you dislike about BulkSMS.com?** Some messages (authentication code) could not be delivered to clients several times. **What problems is BulkSMS.com solving and how is that benefiting you?** two-factor authentication, secure messaging, etc in the web treatment program ### 50. Very satisfied **Rating:** 5.0/5.0 stars **Reviewed by:** Glen J. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2023 **What do you like best about BulkSMS.com?** User friendly platform, great help line, decent rates, easy integration to our CRM software **What do you dislike about BulkSMS.com?** Onlybthe telephone answering service and call back speed required **What problems is BulkSMS.com solving and how is that benefiting you?** Two way communication with our clients **Official Response from Samantha van Putten:** > Thank you, Glen, for your review. We're aware that we have had some issues with our telephone services. We are working closely with them to improve our answering and call-back speeds, and we hope you notice a difference next time you reach out! If not, please let us know. ## BulkSMS.com Discussions - [How do I use the API with my php code?](https://www.g2.com/discussions/how-do-i-use-the-api-with-my-php-code) - 1 comment, 1 upvote - [How do I use the API system to automate my SMS sending?](https://www.g2.com/discussions/how-do-i-use-the-api-system-to-automate-my-sms-sending) - 1 comment, 1 upvote - [Do the sms's get sent from the same number?](https://www.g2.com/discussions/33963-do-the-sms-s-get-sent-from-the-same-number) - 1 comment, 1 upvote - [How can you send longer text messages?](https://www.g2.com/discussions/33947-how-can-you-send-longer-text-messages) - 1 comment, 1 upvote - [why can you not support bundled sms packages?](https://www.g2.com/discussions/30226-why-can-you-not-support-bundled-sms-packages) - 1 comment - [View BulkSMS.com pricing details and edition comparison](https://www.g2.com/products/bulksms-com/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-19+02%3A00%3A06+-0500&secure%5Bsession_id%5D=200b971c-850c-4482-9c2e-c1e712f03219&secure%5Btoken%5D=9c08137622839d8d4eec9618069540a42e8d6314e5b21e24c343eabb13550aa0&format=llm_user) ## BulkSMS.com Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Functionality** - Ease Of Integration - API Call Speed - Communication Varieties **Support** - Documentation - Community Support - Professional Support **SMS Platform** - Reporting - Automation - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top BulkSMS.com Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,444 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (627 reviews)