# Best SMS Marketing Software for Small Business - Page 3

## How Many SMS Marketing Software Products Does G2 Track?

**Total Products under this Category:** 529

### Category Stats (Aug 2026)

- **Average Rating:** 4.5/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank SMS Marketing Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 92,400+ Authentic Reviews
- 529+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for SMS Marketing Software
 ![G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence](https://www.g2.com/categories/sms-marketing/grids.png?focus%5B%5D=88175&focus%5B%5D=10366&focus%5B%5D=22329&focus%5B%5D=18815&focus%5B%5D=43119&focus%5B%5D=104271&focus%5B%5D=124128&focus%5B%5D=3644)

Highlighted products: Attentive, Podium, Klaviyo, Textedly, Insider One, Sinch Engage, HighLevel, and Omnisend.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=podium&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=insider-one&focus%5B%5D=sinch-engage&focus%5B%5D=highlevel&focus%5B%5D=omnisend&segment=small-business)

**Sponsored**

### Fathom

Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1781&secure%5Bchosen_at%5D=2026-08-03T23%3A41%3A50Z&secure%5Bdisplayable_resource_id%5D=1567&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=156120&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=156120&secure%5Bresource_id%5D=1781&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsms-marketing%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=de0172fde3137eb3eb2040d9f22a640e2c06c40304b2d6dc319814592f2e0aa1&secure%5Burl%5D=https%3A%2F%2Fwww.fathom.ai%2F%3Futm_campaign%3Dg2_ads%26utm_source%3Dg2%26utm_medium%3Dpaidsearch%26utm_content%3Dclick_all&secure%5Burl_type%5D=custom_url)

### [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews)

Netcore is an agentic marketing platform trusted by 6,500+ brands across 40 countries for customer engagement, marketing automation, and personalization. We help marketing teams in ecommerce, retail, BFSI, large enterprise, and D2C build profitable growth through meaningful, data-driven customer connections. Our all-in-one MarTech platform brings together everything marketers need to engage, convert, and retain customers across channels: email marketing, WhatsApp marketing, push notifications, SMS, in-app messaging, and web personalization. With customer data platform (CDP) capabilities, customer journey orchestration, AI-led product recommendations, and onsite search, Netcore puts the customer at the core of every campaign. Netcore brings AI agents into the marketer's workflow to automate campaign creation, customer segmentation, and 1:1 personalization at scale. With predictive analytics, A/B testing, and autonomous optimization, our agents help brands lift engagement rates, improve conversions, and maximize marketing ROI. Customers using our platform report measurable results, including up to 6X revenue uplift, 70X marketing-generated ROI, and 5X digital engagement. At global scale, Netcore powers 50 billion+ emails, 5 billion+ push notifications, 200 million+ WhatsApp messages, and 1 million+ AI-driven interactions every month. From email service provider capabilities to a complete customer lifecycle management (CLM) and customer engagement suite, Netcore helps you deliver the right message, on the right channel, at the right time. Looking for a fullstack customer engagement platform with agentic capabilities? Explore Netcore.

**Average Rating:** 4.5/5.0

**Total Reviews:** 564

#### How Do G2 Users Rate Netcore Customer Engagement Platform?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Reporting:** 8.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.5/10 (Category avg: 8.5/10)
- **Automation:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Netcore Customer Engagement Platform?

- **Seller:** [Netcore Private Limited](https://www.g2.com/sellers/netcore-private-limited)
- **Company Website:** netcore.ai
- **Year Founded:** 1998
- **HQ Location:** Mumbai, IN
- **Twitter:** @netcore\_cloud  
1,828 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072da5485ee3b0c6d6e4fc5020e552f88a7af3281ad9a2f4e524605854c6eb94&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetcore-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,278 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Digital Marketing Manager
- **Top Industries:** Financial Services, Insurance
- **Company Size:** 49% Medium, 33% Large

#### What Do G2 Reviewers Say About Netcore Customer Engagement Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Netcore's platform, especially the intuitive drag-and-drop journey builder.
- Users value the **helpful support** provided by Netcore, enhancing engagement strategies and ensuring smooth implementation.
- Users appreciate the **intelligent automation and personalization** capabilities of Netcore's platform for seamless omnichannel engagement.
- Users value the **responsive and dedicated customer support** of Netcore, enhancing their overall experience with the platform.
- Users value the **intelligent automation and personalization features** of Netcore, enhancing customer engagement across multiple channels.

##### Cons

- Users face challenges due to **missing features** like timely reporting and comprehensive error explanations in campaigns.
- Users find a **slight learning curve** with the interface, noting challenges in usability and journey creation.
- Users experience **slow performance** when uploading large data or during peak email delivery times, affecting overall efficiency.
- Users report **slow loading times** , which hinder performance and detract from the overall experience with the platform.
- Users find the **limited features** of the Netcore platform restrict their ability to implement complex marketing strategies.

#### What Are Recent G2 Reviews of Netcore Customer Engagement Platform?

**["Netcore Delivers Speed to Value with Seamless, Powerful Omnichannel Journeys"](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108)**

**Rating:** 5.0/5.0 stars

_— Yash G._

[Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108)

**["Efficient Engagement with Agile Support"](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-11527942)**

**Rating:** 4.5/5.0 stars

_— Marcelo L._

[Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-11527942)

#### What Are G2 Users Discussing About Netcore Customer Engagement Platform?

- [When was Netcore founded?](https://www.g2.com/discussions/when-was-netcore-founded)
- [What is Netcore email?](https://www.g2.com/discussions/what-is-netcore-email)
- [What is Smartech Netcore?](https://www.g2.com/discussions/what-is-smartech-netcore)

### [D·engage](https://www.g2.com/products/d-engage/reviews)

D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com

**Average Rating:** 4.6/5.0

**Total Reviews:** 139

#### How Do G2 Users Rate D·engage?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.7/10 (Category avg: 8.4/10)
- **API Integration:** 9.0/10 (Category avg: 8.5/10)
- **Automation:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind D·engage?

- **Seller:** [D·engage](https://www.g2.com/sellers/d-engage)
- **Company Website:** dengage.com
- **Year Founded:** 2018
- **HQ Location:** London, GB
- **Twitter:** @DengageGlobal  
53 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=deee8e3810ad5c076721e40803d8c989763e976971e5aabd701368f4aaa3763d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdengage%2F&secure%5Burl_type%5D=linkedin_company_website)  
148 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Apparel & Fashion, Retail
- **Company Size:** 40% Small, 39% Medium

#### What Do G2 Reviewers Say About D·engage?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of D·engage, making it easy to implement comprehensive marketing strategies.
- Users commend the **responsive and helpful customer support** of D·engage, enhancing campaign optimization and overall experience.
- Users find D·engage's **comprehensive solutions** and responsive support essential for optimizing digital marketing efforts.
- Users appreciate the **effective customer engagement** capabilities of D·engage, enhancing communication and driving successful marketing strategies.
- Users love the **user-friendly interface** of D·engage, which enhances their overall experience and simplifies tasks.

##### Cons

- Users find the **learning curve steep** , as building segments and the interface can be quite challenging initially.
- Users find D·engage has **limited features** , particularly in WhatsApp integration and onsite personalization capabilities.
- Users experience **missing features** in D·engage, particularly with integration and data processing delays affecting functionality.
- Users feel that the **reporting dashboard needs improvement** and lacks depth in customization and results.
- Users experience **slow customer support** , often needing to resolve issues independently, which impacts their overall experience.

#### What Are Recent G2 Reviews of D·engage?

**["5 years, 3 implementations: journey builder and remote segments stood out"](https://www.g2.com/survey_responses/d-engage-review-13070856)**

**Rating:** 5.0/5.0 stars

_— Alperen D._

[Read full review](https://www.g2.com/survey_responses/d-engage-review-13070856)

**["Backbone for our business..."](https://www.g2.com/survey_responses/d-engage-review-10307725)**

**Rating:** 5.0/5.0 stars

_— Nilay A._

[Read full review](https://www.g2.com/survey_responses/d-engage-review-10307725)

#### What Are G2 Users Discussing About D·engage?

- [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote

### [Textmagic](https://www.g2.com/products/textmagic/reviews)

Textmagic is a business messaging platform used by 20,000+ companies to send SMS and email campaigns, automate communication workflows, and manage two-way conversations with customers and staff. It is built for operational communication (appointment reminders, delivery updates, shift alerts, payment reminders, and lead follow-up) as well as permission-based broadcasts sent to opted-in contacts. Whether you're coordinating staff, following up with customers, or sending time-sensitive alerts, Textmagic gives your team a reliable way to do it. Up and running in minutes, no contracts required. Business SMS Send bulk SMS campaigns, alerts, and reminders to opted-in contacts. Manage dedicated local numbers, toll-free numbers, 10DLC numbers, and Sender IDs. MMS is supported in the US and Canada, and automatic STOP opt-out handling keeps every send compliant. Automation flows Create follow-ups, drip campaigns, and automated sequences that run across SMS and email. Triggers fire on dates, keywords, contact actions, and real-time behavior, so the right message goes out at the right moment without manual intervention. Shared team inbox Manage replies from SMS, live chat, WhatsApp, Facebook Messenger, and Instagram in one shared inbox. Conversations are grouped by recipient with full history, notes, and assignments. Email campaigns Send operational and promotional email campaigns globally with a drag-and-drop builder, delivery tracking, and open and click reporting. Compliance and security SOC 2 Type II certified and GDPR compliant. Includes consent tracking, opt-out handling, 10DLC registration support, and toll-free verification. Teams across healthcare, real estate, construction, and ecommerce use Textmagic to reduce no-shows, speed up response times, and keep communication running without adding headcount. See for yourself with a free trial. No credit card required, full feature access from day one.

**Average Rating:** 4.4/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate Textmagic?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 7.1/10 (Category avg: 8.5/10)
- **Automation:** 7.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Textmagic?

- **Seller:** [TextMagic](https://www.g2.com/sellers/textmagic)
- **Company Website:** www.textmagic.com
- **Year Founded:** 2001
- **HQ Location:** Tallinn, Harju
- **Twitter:** @textmagic  
4,568 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf8a812e164bc9339a0f1217fe3d8387ae840c77a76f2910a999b148819c6a71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F750670%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director, Owner
- **Top Industries:** Construction, Health, Wellness and Fitness
- **Company Size:** 72% Small, 19% Medium

#### What Do G2 Reviewers Say About Textmagic?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Textmagic, appreciating its simplicity and efficient implementation for messaging needs.
- Users appreciate the **efficiency and convenience** of Textmagic, praising its quick customer support and flexible pricing model.
- Users appreciate the **affordable pricing** of Textmagic, finding it convenient and budget-friendly for their practice.
- Users commend the **superb customer support** of Textmagic, enhancing their overall experience and productivity.
- Users highlight the **easy setup** of Textmagic, enjoying a seamless implementation process that enhances productivity.

##### Cons

- Users express concerns about **SMS issues** , including unexpected functionality changes and limitations in sending media.
- Users note the **lack of group messaging** and occasional issues with texts disappearing, impacting communication efficiency.
- Users find Textmagic to be **too expensive** , suggesting a need for more flexible pricing options for smaller businesses.
- Users experience **integration issues** with Textmagic, particularly with email systems and other external services.
- Users experience **sending issues** with Textmagic, facing challenges in sending images and unclear communication about text failures.

#### What Are Recent G2 Reviews of Textmagic?

**["Effortless Communication, But Desktop App Needs Better Compatibility"](https://www.g2.com/survey_responses/textmagic-review-11878582)**

**Rating:** 4.0/5.0 stars

_— Rae C._

[Read full review](https://www.g2.com/survey_responses/textmagic-review-11878582)

**["Quick, Helpful Setup and Transparent Pricing—TextMagic Just Works"](https://www.g2.com/survey_responses/textmagic-review-12921374)**

**Rating:** 5.0/5.0 stars

_— John R._

[Read full review](https://www.g2.com/survey_responses/textmagic-review-12921374)

#### What Are G2 Users Discussing About Textmagic?

- [What are the benefits and drawbacks of using TextMagic for SMS marketing, and what could be improved?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-textmagic-for-sms-marketing-and-what-could-be-improved) - 1 comment
- [What is TextMagic used for?](https://www.g2.com/discussions/what-is-textmagic-used-for)
- [Is TextMagic safe?](https://www.g2.com/discussions/is-textmagic-safe) - 1 comment
- [How do you use TextMagic?](https://www.g2.com/discussions/how-do-you-use-textmagic) - 1 comment
- [Is TextMagic free?](https://www.g2.com/discussions/is-textmagic-free) - 3 comments

### [SimpleTexting](https://www.g2.com/products/simpletexting/reviews)

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages. With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations. Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs. In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android. Try SimpleTexting free and start connecting with your audience today. Key features and capabilities include: - Mass SMS and MMS messaging: Send broadcast messages to large contact lists or specific segments with support for text, images, links, and custom fields. - Two-way business texting: Manage incoming responses and conversations through a shared inbox with features like templates, auto-replies, notes, and filters. - Audience management and opt-ins: Import contacts or capture new subscribers through keywords, web widgets, and signup tools while maintaining compliance with SMS consent requirements. - Automation and scheduling: Create scheduled texts, welcome series, behavior-based triggers, and other automated message workflows. - Number options and configuration: Text from new local or toll-free numbers, enable existing landlines for SMS, or provision short codes based on messaging volume and use case. - Analytics and tracking: Monitor message delivery, link click-throughs, list growth, and campaign performance to inform future outreach. - Mobile and web access: Use the platform through both desktop and mobile applications for on-the-go messaging and management

**Average Rating:** 4.7/5.0

**Total Reviews:** 627

#### How Do G2 Users Rate SimpleTexting?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 8.1/10 (Category avg: 8.4/10)
- **API Integration:** 8.2/10 (Category avg: 8.5/10)
- **Automation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SimpleTexting?

- **Seller:** [Sinch](https://www.g2.com/sellers/sinch)
- **Company Website:** www.sinch.com
- **Year Founded:** 2008
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @wearesinch  
3,648 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cace5faccee1d23b3b7cb182ea577d35191d73b17b8d41b6dfdd2ce1343edaf8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsinch&secure%5Burl_type%5D=linkedin_company_website)  
4,371 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Non-Profit Organization Management, Religious Institutions
- **Company Size:** 74% Small, 23% Medium

#### What Do G2 Reviewers Say About SimpleTexting?

_AI-generated summary from verified user reviews_

##### Pros

- Users find SimpleTexting to be **incredibly easy to use** , facilitating quick message sending and seamless setup.
- Users appreciate the **user-friendly messaging** of SimpleTexting, enhancing communication with customers through their toll-free number.
- Users love the **user-friendly text messaging** feature of SimpleTexting, making communication seamless and reliable with customers.
- Users value the **user-friendly analytics** of SimpleTexting, enhancing their ability to track communication effectiveness.
- Users appreciate the **well-documented API** of SimpleTexting, enhancing integration and response times with their systems.

##### Cons

- Users note **missing features** like automatic logout after password changes and suggest more affordable pricing options.
- Users face **access issues** as changing passwords doesn't log out previous sessions across devices, causing potential security concerns.
- Users report **unreliable chat notifications** and experience slow customer service response times during interactions.
- Users face **delay issues** during setup, despite experiencing faster turnaround times once operational.
- Users experience **delays in setup** despite a promising turnaround time, prolonging the overall process of using SimpleTexting.

#### What Are Recent G2 Reviews of SimpleTexting?

**["User-Friendly with Credibility Boost for Client Communication"](https://www.g2.com/survey_responses/simpletexting-review-8401039)**

**Rating:** 5.0/5.0 stars

_— James C._

[Read full review](https://www.g2.com/survey_responses/simpletexting-review-8401039)

**["Effortless Communication with Invaluable Link Tracking"](https://www.g2.com/survey_responses/simpletexting-review-5068882)**

**Rating:** 5.0/5.0 stars

_— B.J. E._

[Read full review](https://www.g2.com/survey_responses/simpletexting-review-5068882)

#### What Are G2 Users Discussing About SimpleTexting?

- [What is SimpleTexting used for?](https://www.g2.com/discussions/what-is-simpletexting-used-for)

### [MSG91](https://www.g2.com/products/msg91/reviews)

MSG91 is a comprehensive communication platform designed to facilitate seamless interaction between businesses and their customers across multiple channels. By integrating SMS, WhatsApp, email, voice, and advanced marketing automation tools, MSG91 enables organizations to communicate effectively and efficiently, ensuring that messages are delivered promptly and reliably. Targeted at businesses of all sizes, from startups to large enterprises, MSG91 addresses a variety of communication needs. Its versatile features cater to diverse industries, including e-commerce, fintech, healthcare, and technology. Companies can utilize MSG91 for various use cases such as sending one-time passwords (OTPs) for secure logins, providing order updates, and executing personalized marketing campaigns. This all-in-one solution eliminates the need for multiple vendors, allowing businesses to manage their communication strategies from a single, user-friendly dashboard. Key features of MSG91 include robust APIs for SMS, WhatsApp, and email, which facilitate fast and reliable message delivery. The platform's SMS service ensures global reach with dependable performance, while the WhatsApp Business API allows for engaging customer interactions through verified messaging. Additionally, the Email API supports personalized bulk and transactional emails, complete with detailed analytics to track engagement. The Voice API automates calls and reminders, enhancing customer experience without added complexity. Furthermore, the Hello Chatbot offers 24/7 support, handling conversations and lead management across various channels, ensuring that customer inquiries are addressed promptly. MSG91 stands out in the communication landscape due to its commitment to reliability and compliance. With a 99.9% uptime guarantee and adherence to GDPR, TRAI, and Ofcom messaging standards, businesses can trust that their communications are secure and compliant. The platform also offers transparent pricing with a pay-as-you-go model, ensuring that companies only pay for what they use, without hidden fees. Additionally, MSG91 provides dedicated human support, ensuring that users have access to assistance whenever needed. In a rapidly evolving digital landscape, MSG91 not only focuses on message delivery but also on enhancing customer experiences through intelligent automation and real-time analytics. By leveraging these capabilities, businesses can foster meaningful connections with their customers, driving engagement and growth. With over a decade of experience, MSG91 combines Indian innovation with global reliability, making it a trusted partner for thousands of brands looking to optimize their communication strategies.

**Average Rating:** 4.5/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate MSG91?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.3/10 (Category avg: 8.4/10)
- **API Integration:** 10.0/10 (Category avg: 8.5/10)
- **Automation:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind MSG91?

- **Seller:** [MSG91](https://www.g2.com/sellers/msg91)
- **Company Website:** msg91.com
- **Year Founded:** 2010
- **HQ Location:** Indore, MP
- **Twitter:** @msg91  
2,283 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7bd8748b46a87de09c72a9032cd919e2f5ab8785274ebcf7a65b3a914dbb49f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709873%2F&secure%5Burl_type%5D=linkedin_company_website)  
36 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 51% Small, 22% Medium

#### What Do G2 Reviewers Say About MSG91?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** of MSG91, praising the team's professionalism and helpfulness throughout the process.
- Users find MSG91's **responsive support and ease of integration** particularly beneficial, enhancing their overall experience.
- Users appreciate the **ease of use** of MSG91, enjoying its straightforward APIs and user-friendly dashboard.
- Users appreciate the **easy setup** of MSG91, which is made seamless with excellent customer support and guidance.
- Users commend the **excellent staff support** at MSG91, highlighting professionalism, responsiveness, and helpfulness throughout their experience.

##### Cons

- Users struggle with **dashboard issues** , as the cluttered interface and lack of intuitive reporting hinder usability and efficiency.
- Users find the **lack of clarity** in documentation and dashboard configuration challenging, complicating initial setup and usage.
- Users note that there are occasional **delays** in delivery reports that hinder the overall effectiveness of MSG91.
- Users frequently express concerns about **poor customer support** , making initial setup and configuration challenging.
- Users find the **poor interface design** of MSG91 makes navigation and understanding features challenging.

#### What Are Recent G2 Reviews of MSG91?

**["Reliable, Fast SMS Delivery with Transparent, Reasonable Pricing"](https://www.g2.com/survey_responses/msg91-review-12262112)**

**Rating:** 5.0/5.0 stars

_— Abhinav M._

[Read full review](https://www.g2.com/survey_responses/msg91-review-12262112)

**["MSG91: Fast, Dependable Messaging with Easy API Integration"](https://www.g2.com/survey_responses/msg91-review-12604095)**

**Rating:** 5.0/5.0 stars

_— Amber J._

[Read full review](https://www.g2.com/survey_responses/msg91-review-12604095)

#### What Are G2 Users Discussing About MSG91?

- [How do I use MSG91 API?](https://www.g2.com/discussions/how-do-i-use-msg91-api)
- [Is MSG91 safe?](https://www.g2.com/discussions/is-msg91-safe)
- [Whats is MSG91?](https://www.g2.com/discussions/whats-is-msg91)
- [What is the use of MSG91?](https://www.g2.com/discussions/what-is-the-use-of-msg91)

### [Clerk Chat](https://www.g2.com/products/clerk-chat/reviews)

Clerk enables SMS and MMS messaging on your existing phone number. Check out our native integrations on top of Slack, Microsoft Teams, and Salesforce.

**Average Rating:** 4.6/5.0

**Total Reviews:** 111

#### How Do G2 Users Rate Clerk Chat?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 7.3/10 (Category avg: 8.5/10)
- **Automation:** 8.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Clerk Chat?

- **Seller:** [Clerk Chat](https://www.g2.com/sellers/clerk-chat)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=44cce7c824e7cf782c15b4246d01ff14bb94ee974cdcc826f875acbfec34e0ff&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F34749575&secure%5Burl_type%5D=linkedin_company_website)  
46 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Clerk Chat?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend Clerk Chat's **exceptional customer support** , highlighting prompt and professional assistance for issue resolution.
- Users praise the **ease of use** of Clerk Chat, highlighting its user-friendly interface and efficient communication features.
- Users appreciate the **easy integration with Teams** , enhancing communication efficiency and simplifying setup for organizations.
- Users love the **automation capabilities** of Clerk Chat, enhancing support efficiency and customer satisfaction significantly.
- Users value the **easy communication** of Clerk Chat, enabling quick outreach and efficient, real-time collaboration across teams.

##### Cons

- Users experience **poor customer support** , facing slow responses and communication barriers that hinder effective issue resolution.
- Users frequently face **connection issues** with Clerk Chat, complicating their experience and affecting crucial features.
- Users are frustrated with **poor reporting support** and difficulties in accessing features, impacting overall functionality.
- Users report **SMS issues** including delivery tracking challenges and delays in activation, complicating their experience with Clerk Chat.
- Users find Clerk Chat to be **expensive** , with unclear fees and high costs for additional features and usage reports.

#### What Are Recent G2 Reviews of Clerk Chat?

**["Scaling Conversational Communication Capabilities within Software Platforms"](https://www.g2.com/survey_responses/clerk-chat-review-12856074)**

**Rating:** 4.5/5.0 stars

_— Jenelle V._

[Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12856074)

**["Seamless Automated Messaging Integration for Modern Data Pipelines"](https://www.g2.com/survey_responses/clerk-chat-review-12978665)**

**Rating:** 5.0/5.0 stars

_— Fabien V._

[Read full review](https://www.g2.com/survey_responses/clerk-chat-review-12978665)

### [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews)

Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds. Its intuitive design and powerful features help revenue teams boost efficiency, close deals faster, and scale communication effortlessly—all from a single platform. Outbound Sales: Connect with More Leads, Faster Kixie empowers Business Development and Outbound Sales teams with tools designed to increase connection rates by up to 400%. With features like: ✔️ AI-Powered Local Presence Dialing to reach prospects with a familiar area code ✔️ Multi-Line PowerDialer with AI Human Voice Detection for smarter calling ✔️ Spam Risk Mitigation to improve answer rates Your team can focus on what matters—closing more deals. Marketing Teams: Convert More Leads, Automatically Speed-to-lead is everything. With automated calling and texting, Kixie ensures your marketing team engages leads instantly and nurtures them at scale. Personalize outreach without losing efficiency—so your team can focus on driving conversions, not manual follow-ups. Inbound Sales & Customer Success: Handle More Calls with Less Effort Managing high inbound call volumes? Kixie makes it easy to stay organized, responsive, and efficient with: 📞 CRM-Based Call Routing to connect customers with the right rep 📩 Group SMS Inboxes & Automated Responses for streamlined communication 📊 Call Queues to keep inbound leads engaged With Kixie, your Inbound Sales & CS teams can triple productivity while maintaining a personal touch. RevOps & Leadership: Optimize, Coach, and Scale Sales leaders get real-time insights to track performance and optimize strategy. With AI-driven Conversation Intelligence, call analytics, and live coaching tools, Kixie gives managers everything they need to build high-performing teams and drive revenue growth. 🚀 Ready to supercharge your team’s outreach? Experience the power of Kixie and try our advanced calling and texting system for free today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 853

#### How Do G2 Users Rate Kixie PowerCall & SMS?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **Reporting:** 9.3/10 (Category avg: 8.4/10)
- **API Integration:** 9.1/10 (Category avg: 8.5/10)
- **Automation:** 9.2/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Kixie PowerCall & SMS?

- **Seller:** [Kixie](https://www.g2.com/sellers/kixie)
- **Company Website:** www.kixie.com
- **Year Founded:** 2013
- **HQ Location:** Los Angeles, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f73597f62440335e508fc091774d33ef16a5dbd8dd441fb9d834dd15fcb96dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3556757%2F&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Financial Services, Marketing and Advertising
- **Company Size:** 83% Small, 16% Medium

#### What Do G2 Reviewers Say About Kixie PowerCall & SMS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Kixie PowerCall & SMS to be **incredibly easy to use** , enhancing productivity with seamless CRM integration.
- Users find the **helpfulness of Kixie’s support team** invaluable for quick resolutions and improved productivity.
- Users appreciate the **excellent customer support** from Kixie, particularly highlighting quick and helpful responses from their team.
- Users find Kixie PowerCall & SMS a **time-saving tool** , streamlining outbound sales with efficient dialing and integration.
- Users praise the **automation capabilities** of Kixie PowerCall & SMS, streamlining communication and enhancing efficiency significantly.

##### Cons

- Users feel the **call issues** hinder their ability to manage communications effectively during power dialing sessions.
- Users highlight **number issues** with Kixie, such as lack of call history and spam notifications affecting usability.
- Users find **contact management lacks intuitive navigation** and suffers from syncing delays and limited visibility of call history.
- Users find the **missing ringless voicemail drop** and limited reporting features to detract from Kixie PowerCall & SMS experience.
- Users report **connection issues** with Kixie PowerCall & SMS, affecting integration and reliability during usage.

#### What Are Recent G2 Reviews of Kixie PowerCall & SMS?

**["With Kixie my cold calls get answered consistently. Highly recommend"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)**

**Rating:** 5.0/5.0 stars

_— Johno O._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-11735214)

**["Streamlined Outreach with Seamless CRM Integration"](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)**

**Rating:** 4.0/5.0 stars

_— Adil Mohammad Salim S._

[Read full review](https://www.g2.com/survey_responses/kixie-powercall-sms-review-12508718)

#### What Are G2 Users Discussing About Kixie PowerCall & SMS?

- [What is Kixie PowerCall & SMS used for?](https://www.g2.com/discussions/what-is-kixie-powercall-sms-used-for)

### [Textdrip.com](https://www.g2.com/products/textdrip-com/reviews)

There was a great need in the sales industry for a better business texting platform. Response rates with traditional texting platforms were extremely low because bulk messages were getting throttled or blocked by carriers. We created Textdrip.com to provide a business texting platform with the best deliverability in the industry while providing a clean and user-friendly interface that anyone could run, not just the IT guys.

**Average Rating:** 4.8/5.0

**Total Reviews:** 125

#### How Do G2 Users Rate Textdrip.com?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **Reporting:** 8.8/10 (Category avg: 8.4/10)
- **API Integration:** 9.1/10 (Category avg: 8.5/10)
- **Automation:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Textdrip.com?

- **Seller:** [Textdrip.com](https://www.g2.com/sellers/textdrip-com)
- **Year Founded:** 2019
- **HQ Location:** Holly, US
- **Twitter:** @textdrip  
130 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f02f0b6757b13818a77114d7b9af5e94c9df667a85bbc611cdde99c45b01ec0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftextdrip&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Health Insurance Specialist, Insurance Agent
- **Top Industries:** Insurance, Health, Wellness and Fitness
- **Company Size:** 74% Small, 14% Medium

#### What Do G2 Reviewers Say About Textdrip.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of Textdrip, making it easy to navigate and streamline business practices.
- Users commend the **top-notch customer support** of Textdrip, praising the responsiveness and helpfulness of the team.
- Users love the **automation of drip campaigns** with Textdrip, making client communication effortless and efficient.
- Users commend the **user-friendly design** of Textdrip.com, finding it convenient for streamlining business practices effectively.
- Users appreciate the **clean, user-friendly interface** of Textdrip.com, making navigation effortless even for beginners.

##### Cons

- Users desire improved **message tracking features** to avoid wasting credits and incurring unnecessary costs.
- Users experience occasional **delays** when loading large contact lists, impacting the overall smoothness of the app.
- Users express concern about Textdrip.com's **high costs** due to credit depletion from untracked unsent messages.
- Users find the lack of **search functionality for archived messages** frustrating, making it hard to retrieve lost conversations.
- Users often face **integration issues** with Textdrip.com, particularly when adding new phone numbers and waiting times.

#### What Are Recent G2 Reviews of Textdrip.com?

**["A Game-Changer for Organized Client Communication"](https://www.g2.com/survey_responses/textdrip-com-review-12432991)**

**Rating:** 5.0/5.0 stars

_— Jaden G._

[Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12432991)

**["Effortless Communication with Personal Touch"](https://www.g2.com/survey_responses/textdrip-com-review-12219278)**

**Rating:** 4.0/5.0 stars

_— Raevan N._

[Read full review](https://www.g2.com/survey_responses/textdrip-com-review-12219278)

#### What Are G2 Users Discussing About Textdrip.com?

- [What do you like most about Textdrip.com for SMS marketing, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-textdrip-com-for-sms-marketing-and-what-improvements-would-you-suggest)
- [What is Textdrip.com used for?](https://www.g2.com/discussions/what-is-textdrip-com-used-for)

### [Plivo](https://www.g2.com/products/plivo/reviews)

Plivo is a voice-first AI agent platform designed to streamline multi-channel customer engagement through various communication methods, including phone calls, chat, WhatsApp, SMS, email, and Slack. This innovative solution caters to consumer-facing businesses that aim to enhance their customer interactions by utilizing conversational AI agents. These agents are capable of initiating, answering, assisting, and completing customer conversations, delivering interactions that mimic human-like, natural-sounding dialogue across both voice and messaging channels. The platform is particularly beneficial for businesses looking for efficient customer communications without the need for extensive technical expertise. With Vibe, Plivo’s no-code AI agent builder, users can create and deploy custom voice agents simply by providing straightforward instructions in English. This user-friendly approach eliminates the need for programming skills, making it accessible to a wider range of users, from small businesses to large enterprises. The combination of built-in enterprise-grade telephony, deep partnerships with leading Text-to-Speech (TTS), Speech-to-Text (STT), and Large Language Model (LLM) providers allow companies to design production-ready low-latency (\<500ms) voice AI agents at scale, with minimal operational overhead. The seamless integration with popular CRM and support tools further enhances its utility, allowing organisations to leverage existing systems and workflows. This capability is particularly valuable for companies seeking to maintain consistent customer experiences across multiple channels while ensuring that their AI agents can handle a variety of customer inquiries effectively. Plivo’s platform stands out for its vertically integrated Voice AI stack that unifies built-in telephony, speech recognition, synthesis, and reasoning layers in one low-latency system. This integration eliminates the complexity of stitching together multiple vendors, giving enterprises real-time responsiveness, carrier-grade reliability, and full control over voice quality. Combined with Plivo’s no-code Vibe builder and proven CPaaS infrastructure, businesses can move from prototype to production voice agent in minutes, not months. In addition to its AI agent capabilities, Plivo offers an enterprise-grade Communications Platform as a Service (CPaaS) suite. This suite includes essential tools such as SMS API, Voice API, WhatsApp API, Verify API, Number Masking, and SIP Trunking. These features provide enterprises with programmatic control over their voice and messaging infrastructure, enabling them to tailor communication strategies to their specific needs. By combining advanced AI technology with robust communication tools, Plivo equips businesses with the resources necessary to enhance customer engagement and drive operational efficiency.

**Average Rating:** 4.5/5.0

**Total Reviews:** 743

#### How Do G2 Users Rate Plivo?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 8.0/10 (Category avg: 8.4/10)
- **API Integration:** 9.3/10 (Category avg: 8.5/10)
- **Automation:** 7.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Plivo?

- **Seller:** [Plivo](https://www.g2.com/sellers/plivo-2880e029-89f5-4ba3-8133-8e791654a76e)
- **Year Founded:** 2011
- **HQ Location:** Austin, TX
- **Twitter:** @plivo  
12,543 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3aeb5e00415164e56e6708cc6ea032c2a52d58673d747d8868e52c569caee347&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplivo-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
198 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, CTO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 78% Small, 17% Medium

#### What Do G2 Reviewers Say About Plivo?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Plivo's **ease of use** impressive, making setup and API integration straightforward and accessible.
- Users highlight the **responsive customer support** from Plivo, providing effective assistance during critical moments.
- Users highlight the **affordable pricing and great support** from Plivo, making it easy to integrate and scale.
- Users appreciate the **affordable pricing** of Plivo, offering excellent value compared to competitors without sacrificing quality.
- Users appreciate the **high quality of Plivo's APIs** , enjoying seamless integration and reliable performance over six years.

##### Cons

- Users face **poor customer support** with unprofessional communication and minimal assistance in resolving critical issues.
- Users find Plivo to be **expensive** , with pricing inconsistent and potentially higher compared to competitors.
- Users feel that Plivo has **limited features** , lacking advanced tools and integrations compared to competitors.
- Users experience **messaging issues** with Plivo, including slow support and problems with SMS log retrieval.
- Users find the **interface un-intuitive** , complicating the overall experience and hindering effective use of the platform.

#### What Are Recent G2 Reviews of Plivo?

**["Super simple and satisfying"](https://www.g2.com/survey_responses/plivo-review-12040188)**

**Rating:** 4.5/5.0 stars

_— Majd K._

[Read full review](https://www.g2.com/survey_responses/plivo-review-12040188)

**["Quick, Responsive Support and Helpful Sub-Account Breakdowns"](https://www.g2.com/survey_responses/plivo-review-12879964)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/plivo-review-12879964)

#### What Are G2 Users Discussing About Plivo?

- [What is Plivo used for?](https://www.g2.com/discussions/what-is-plivo-used-for)

### [Customer.io](https://www.g2.com/products/customer-io/reviews)

Customer.io is the leading customer engagement platform for product-led organizations. Engage users based on real behavior and build stronger customer relationships across email, SMS, push, in-app, and webhooks. Now with an intuitive AI agent that handles the repetitive work, your team can focus on timing, strategy, and getting more impact from every message.

**Average Rating:** 4.4/5.0

**Total Reviews:** 875

#### How Do G2 Users Rate Customer.io?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10)
- **Reporting:** 7.5/10 (Category avg: 8.4/10)
- **API Integration:** 8.3/10 (Category avg: 8.5/10)
- **Automation:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Customer.io?

- **Seller:** [Customer.io](https://www.g2.com/sellers/customer-io)
- **Company Website:** customer.io
- **Year Founded:** 2012
- **HQ Location:** Portland, OR
- **Twitter:** @CustomerIO  
4,948 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b94af6a556ed820fbd61436d3603608de94955955c3024d9061839cd696adacc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2492471%2F&secure%5Burl_type%5D=linkedin_company_website)  
534 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Product Manager
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 54% Small, 36% Medium

#### What Do G2 Reviewers Say About Customer.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Customer.io, highlighting its seamless functionality and intuitive interface.
- Users appreciate the **flexibility and control** Customer.io offers for managing transactional emails and automations.
- Users value the **versatile features** of Customer.io, enjoying seamless email management and powerful content editing tools.
- Users value the **helpful support** from Customer.io, enhancing their email marketing journey with ease and efficiency.
- Users commend the **helpful customer support** of Customer.io, enhancing their experience with seamless integration and documentation.

##### Cons

- Users face a challenging **learning curve** with Customer.io, often requiring trial and error for effective use.
- Users are frustrated by the **missing features** , particularly lacking advanced reporting tools and flexible segmentation options.
- Users are frustrated by **limited features** in Customer.io, hindering workflow efficiency and complicating campaign management.
- Users find the platform **not intuitive** , struggling with a steep learning curve and dated UI elements.
- Users express a desire for **more flexibility in organizing campaigns** , which limits efficiency and complicates workflows.

#### What Are Recent G2 Reviews of Customer.io?

**["Time-Saving and Feature-Rich Automation Tool"](https://www.g2.com/survey_responses/customer-io-review-13161762)**

**Rating:** 5.0/5.0 stars

_— Verushka A._

[Read full review](https://www.g2.com/survey_responses/customer-io-review-13161762)

**["Powerful Automation with Excellent Personalization Capabilities"](https://www.g2.com/survey_responses/customer-io-review-12798023)**

**Rating:** 4.0/5.0 stars

_— Abhinav J._

[Read full review](https://www.g2.com/survey_responses/customer-io-review-12798023)

#### What Are G2 Users Discussing About Customer.io?

- [What is Customer.io used for?](https://www.g2.com/discussions/what-is-customer-io-used-for) - 2 comments

### [Emotive](https://www.g2.com/products/emotive/reviews)

Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging.

**Average Rating:** 4.5/5.0

**Total Reviews:** 206

#### How Do G2 Users Rate Emotive?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Reporting:** 8.1/10 (Category avg: 8.4/10)
- **API Integration:** 8.4/10 (Category avg: 8.5/10)
- **Automation:** 8.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Emotive?

- **Seller:** [Emotive](https://www.g2.com/sellers/emotive)
- **Year Founded:** 2018
- **HQ Location:** Los Angeles, California
- **Twitter:** @emotive  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25b61832361a6277c41b54ecd6fa58ee2dcb2ac7c71109c054a603c3fc39a5e7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femotiveio%2F&secure%5Burl_type%5D=linkedin_company_website)  
41 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Marketing Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About Emotive?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **affordable pricing** of Emotive, making it a top choice for effective SMS marketing.
- Users commend Emotive for its **user-friendly integration and significant boost in conversion rates** , enhancing overall marketing effectiveness.
- Users value the **exceptional customer support** of Emotive, enhancing their engagement and boosting sales effectively.
- Users highlight the **ease of use** of Emotive, praising its straightforward setup and helpful onboarding process.
- Users appreciate the **easy communication** through SMS with real-person interactions, enhancing customer engagement and satisfaction.

##### Cons

- Users find the product **expensive** with unclear ROI and limited discount options for potential subscribers.
- Users find the **limited features** of Emotive restrict useful marketing options and hinder overall effectiveness.
- Users find the interface **not intuitive** , making navigation and usage more challenging than expected.
- Users experience **poor customer support** , especially with unhelpful account managers affecting overall satisfaction and onboarding experience.
- Users express dissatisfaction with **SMS issues** , highlighting the lack of accurate data from Emotive's analytics tools.

#### What Are Recent G2 Reviews of Emotive?

**["Emotive is a MUST for small businesses."](https://www.g2.com/survey_responses/emotive-review-10548148)**

**Rating:** 5.0/5.0 stars

_— Erik V._

[Read full review](https://www.g2.com/survey_responses/emotive-review-10548148)

**["Great Customer Service + Easy to use!"](https://www.g2.com/survey_responses/emotive-review-10908705)**

**Rating:** 4.5/5.0 stars

_— Undra D._

[Read full review](https://www.g2.com/survey_responses/emotive-review-10908705)

#### What Are G2 Users Discussing About Emotive?

- [What is Emotive business?](https://www.g2.com/discussions/what-is-emotive-business)
- [What does Emotive company do?](https://www.g2.com/discussions/what-does-emotive-company-do)
- [What is Emotive app?](https://www.g2.com/discussions/what-is-emotive-app)
- [How much does emotive SMS cost?](https://www.g2.com/discussions/how-much-does-emotive-sms-cost) - 1 comment

### [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews)

DialMyCalls is a web-based mass notification solution designed to help organizations efficiently communicate with large groups of people through text messages, phone calls, and emails. With over 15 years of experience in the industry, and 40,000+ organizations relying on it, DialMyCalls has established itself as a reliable platform for sending millions of messages annually, catering to a diverse range of users across the United States and Canada. The target audience for DialMyCalls includes schools, businesses, non-profit organizations, and emergency services that require a streamlined method for disseminating information quickly. Whether it's for routine staffing notifications, event reminders, or urgent alerts during a crisis, DialMyCalls provides a versatile communication tool that meets various organizational needs. Its user-friendly interface allows administrators to create and send messages in seconds, ensuring that critical information reaches recipients without delay. Key features of DialMyCalls include its ability to send voice messages, SMS, and emails simultaneously, which enhances the likelihood of message delivery across different communication preferences. The platform is entirely web-based, eliminating the need for additional hardware or software installations. Users can access the service from any computer or mobile device, making it convenient to manage communications on the go. Additionally, the mobile apps for iPhone and Android devices empower users to send notifications from anywhere, ensuring that they remain connected even when away from their desks. DialMyCalls also offers a free trial that includes 25 free phone calls and SMS messages, allowing potential users to experience the platform's capabilities without any financial commitment. This trial period provides organizations with the opportunity to evaluate how DialMyCalls can enhance their communication strategies and improve overall efficiency. The combination of ease of use, accessibility, and robust functionality positions DialMyCalls as a valuable tool for organizations looking to improve their mass notification processes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 989

#### How Do G2 Users Rate DialMyCalls?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **Reporting:** 8.4/10 (Category avg: 8.4/10)
- **API Integration:** 7.1/10 (Category avg: 8.5/10)
- **Automation:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DialMyCalls?

- **Seller:** [OnTimeTelecom](https://www.g2.com/sellers/ontimetelecom)
- **Company Website:** www.dialmycalls.com
- **Year Founded:** 2007
- **HQ Location:** Jupiter, FL
- **Twitter:** @DialMyCalls  
5,242 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6702a691562dc49035fe8435a81b48da59b926da0b2eaf1206f498934442ed3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1115397%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Pastor, Owner
- **Top Industries:** Religious Institutions, Non-Profit Organization Management
- **Company Size:** 57% Small, 36% Medium

#### What Do G2 Reviewers Say About DialMyCalls?

_AI-generated summary from verified user reviews_

##### Pros

- Users find DialMyCalls to be **very easy to use** , with a well-designed website that simplifies communication.
- Users praise the **helpful customer support** at DialMyCalls, enhancing their overall experience and satisfaction with the service.
- Users find the **easy setup** of DialMyCalls convenient, enabling quick communication without hassle.
- Users appreciate the **simple setup** of DialMyCalls, enjoying its ease of use and flexibility in payment options.
- Users value the **affordability** of DialMyCalls, remarking on its excellent price-to-performance ratio for efficiency and outreach.

##### Cons

- Users experience **messaging issues** with delays, verification processes, and limited options that hinder effective communication.
- Users find the **learning curve steep** , especially when adapting to new formats and understanding FCC requirements.
- Users find the pricing of DialMyCalls to be **expensive and unclear** , impacting their budgeting and experience negatively.
- Users experience **notification issues** with DialMyCalls, causing overwhelm and complicating their outreach efforts.
- Users often face **phone number verification issues** with DialMyCalls, causing delays in using the service effectively.

#### What Are Recent G2 Reviews of DialMyCalls?

**["Intuitive UI, Wish-List Features, and Exceptionally Responsive Support"](https://www.g2.com/survey_responses/dialmycalls-review-13131043)**

**Rating:** 5.0/5.0 stars

_— Verified User in Religious Institutions_

[Read full review](https://www.g2.com/survey_responses/dialmycalls-review-13131043)

**["Simple, Flexible Pay-As-You-Go Messaging That Fits Our Workflow"](https://www.g2.com/survey_responses/dialmycalls-review-12792601)**

**Rating:** 5.0/5.0 stars

_— Jude H._

[Read full review](https://www.g2.com/survey_responses/dialmycalls-review-12792601)

### [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews)

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

**Average Rating:** 4.6/5.0

**Total Reviews:** 766

#### How Do G2 Users Rate Bloomreach?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Reporting:** 8.3/10 (Category avg: 8.4/10)
- **API Integration:** 8.5/10 (Category avg: 8.5/10)
- **Automation:** 9.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Bloomreach?

- **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach)
- **Company Website:** www.bloomreach.com
- **Year Founded:** 2009
- **HQ Location:** Mountain View, CA
- **Twitter:** @bloomreach\_tm  
10,400 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3fea6edee32fac5b3c6202f39bea693a3046a210909e31f453a826a29715ee3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbloomreach%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,140 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CRM Manager, Marketing Manager
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 49% Medium, 28% Small

#### What Do G2 Reviewers Say About Bloomreach?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Bloomreach, enabling seamless access to insights and effective marketing orchestration.
- Users appreciate the **intuitive ease of use** and powerful insights provided by Bloomreach’s reporting tools.
- Users appreciate the **intuitive segmentation and targeting** capabilities of Bloomreach, enhancing their customer engagement significantly.
- Users highly praise the **outstanding customer support** from Bloomreach, noting their responsiveness and helpfulness in every issue.
- Users find Bloomreach to have a **highly intuitive interface** , making it easy for teams to utilize effectively.

##### Cons

- Users find the **steep learning curve** of Bloomreach frustrating, impacting efficiency and overall user-friendliness.
- Users find **limited features** in Bloomreach, particularly with searchable fields and email design options affecting overall capability.
- Users face **missing features** in Bloomreach, affecting searchable fields and report data downloads, necessitating workarounds.
- Users experience a **challenging learning curve** with Bloomreach, requiring time and support to navigate its complexity.
- Users find the **difficult learning curve** of Bloomreach challenging, requiring time and proper onboarding for effective use.

#### What Are Recent G2 Reviews of Bloomreach?

**["Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation"](https://www.g2.com/survey_responses/bloomreach-review-13078543)**

**Rating:** 4.0/5.0 stars

_— megan l._

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-13078543)

**["Bloomreach Still Shines Years Later"](https://www.g2.com/survey_responses/bloomreach-review-7757853)**

**Rating:** 5.0/5.0 stars

_— Denise R._

[Read full review](https://www.g2.com/survey_responses/bloomreach-review-7757853)

#### What Are G2 Users Discussing About Bloomreach?

- [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments

### [Manychat](https://www.g2.com/products/manychat/reviews)

Manychat is the #1 omnichannel platform for D2C brands, Retail stores, Non-profits, Restaurants, Real Estate companies in the world. Founded in 2016, Manychat powers over 1 billion conversations every year and is used in over 190 countries. Engage your customers instantly. Automate interactive conversations in Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS to grow your brand. Whether you are looking to generate more leads, automating your campaigns, or improving customer satisfaction by increasing your SLA times, Manychat has all the tools to solve your business's marketing needs. This is what Chat Marketing is and what Manychat is.

**Average Rating:** 4.5/5.0

**Total Reviews:** 151

#### How Do G2 Users Rate Manychat?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10)
- **Reporting:** 8.9/10 (Category avg: 8.4/10)
- **API Integration:** 9.2/10 (Category avg: 8.5/10)
- **Automation:** 9.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Manychat?

- **Seller:** [ManyChat](https://www.g2.com/sellers/manychat)
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, US
- **Twitter:** @ManyChatHQ  
3,747 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ef3801e651bd8830c57841dcfa85d4ed3b3aeac3af81b59430dff194590a20c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11058494%2F&secure%5Burl_type%5D=linkedin_company_website)  
558 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Founder
- **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness
- **Company Size:** 87% Small, 10% Medium

#### What Do G2 Reviewers Say About Manychat?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** in Manychat, enabling quick setup and personalized customer interactions effortlessly.
- Users love the **automation features** of Manychat, finding it user-friendly and time-saving for managing interactions.
- Users appreciate the **ease of automation** with ManyChat, enhancing response rates and saving valuable time.
- Users admire the **user-friendly and intuitive features** of Manychat, enhancing client engagement and streamlining communication effortlessly.
- Users find Manychat **extremely user-friendly** , simplifying automations and enhancing client engagement effortlessly.

##### Cons

- Users find Manychat's **limited features** restrictive, especially on the free plan, leading to frustration and confusion.
- Users feel Manychat is **expensive** , particularly for smaller businesses, and suggest more affordable pricing options.
- Users express dissatisfaction with **poor customer support** and unresponsive help links, complicating troubleshooting efforts.
- Users report **missing features** in Manychat, leading to frustrations with integrations and support availability.
- Users find the **pricing structure inflexible** , limiting access for smaller businesses or individuals on a budget.

#### What Are Recent G2 Reviews of Manychat?

**["Streamlined Instagram DM Automation, Saves Hours Weekly"](https://www.g2.com/survey_responses/manychat-review-12461079)**

**Rating:** 5.0/5.0 stars

_— Jordan G._

[Read full review](https://www.g2.com/survey_responses/manychat-review-12461079)

**["Streamlined Client Interaction with Robust Automation"](https://www.g2.com/survey_responses/manychat-review-12832287)**

**Rating:** 5.0/5.0 stars

_— Felipe C._

[Read full review](https://www.g2.com/survey_responses/manychat-review-12832287)

#### What Are G2 Users Discussing About Manychat?

- [Is many chat free?](https://www.g2.com/discussions/is-many-chat-free)
- [What is ManyChat app?](https://www.g2.com/discussions/what-is-manychat-app)
- [What is ManyChat?](https://www.g2.com/discussions/what-is-manychat) - 1 comment, 1 upvote
- [What is ManyChat used for?](https://www.g2.com/discussions/what-is-manychat-used-for)

### [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews)

Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue.

**Average Rating:** 4.0/5.0

**Total Reviews:** 4,386

#### How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **Reporting:** 9.0/10 (Category avg: 8.4/10)
- **API Integration:** 8.7/10 (Category avg: 8.5/10)
- **Automation:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 47% Medium, 28% Small

#### What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Agentforce Marketing, enabling streamlined automation and flexible email personalization effortlessly.
- Users appreciate the **robust automation capabilities** of Agentforce Marketing, enhancing multi-channel customer engagement seamlessly.
- Users highlight the **seamless integrations** with various messaging channels, enhancing mobile engagement and user experience.
- Users admire the **powerful automation and customization** tools in Agentforce Marketing, enhancing personalized email marketing campaigns.
- Users value the **powerful features and user-friendly design** of Agentforce Marketing for managing sales and customer data.

##### Cons

- Users find the **learning curve steep** , needing more time and effort to effectively use Agentforce Marketing.
- Users face a **steep learning curve** with Agentforce Marketing, necessitating significant time and effort to master.
- Users find the **complexity** of Agentforce Marketing challenging, especially for those without prior technical experience.
- Users find the **product expensive** , especially compared to cheaper alternatives available in the market.
- Users find the **complex usage** of Agentforce Marketing challenging, especially with setup, navigation, and required SQL knowledge.

#### What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)?

**["Powerful, Data-Driven Marketing Automation for Enterprise Teams"](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)**

**Rating:** 5.0/5.0 stars

_— Sadi H._

[Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)

**["Centralized, Automated Customer Engagement with Powerful Targeting"](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)**

**Rating:** 4.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)

#### What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)?

- [I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-email-campaigns-in-salesforce-marketing-cloud-engagement-any-tips) - 3 comments
- [How is Salesforce Marketing Cloud Account Engagement helping businesses tailor their marketing efforts to individual customer needs?](https://www.g2.com/discussions/how-is-salesforce-marketing-cloud-account-engagement-helping-businesses-tailor-their-marketing-efforts-to-individual-customer-needs) - 2 comments
- [Is Salesforce an ESP?](https://www.g2.com/discussions/is-salesforce-an-esp) - 3 comments
- [Do you need salesforce to use pardot?](https://www.g2.com/discussions/do-you-need-salesforce-to-use-pardot) - 2 comments
- [What is Salesforce ad studio?](https://www.g2.com/discussions/what-is-salesforce-ad-studio) - 2 comments

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[Browse SMS Marketing Themes](/categories/sms-marketing/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna&nbsp;Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated 

Products classified in the overall SMS Marketing category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business SMS Marketing to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business SMS Marketing category.

In addition to qualifying for inclusion in the SMS Marketing Software category, to qualify for inclusion in the Small Business SMS Marketing Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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