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Best Salesforce AppExchange Apps - Page 9

Nana Serwah Nkrahene
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Researched and written by Nana Serwah Nkrahene

The Salesforce AppExchange is Salesforce.com's marketplace for everything cloud computing—this includes cloud applications and consulting services. End users use the Salesforce AppExchange to access, download, and install apps. The Salesforce AppExchange offers both free and paid apps for users. Apps and services are organized into collections within the marketplace, based on categories and industry solutions that encompass a variety of fields.

For an app or service to become publicly available to potential customers, the company that created the app or service must be a Salesforce partner. For software buyers browsing the Salesforce AppExchange, plenty of well-known software vendors offer apps and services accessible on the marketplace.

Any application or service listed on the Salesforce AppExchange should be represented in our Salesforce Appexchange Apps category. The products within this category represent software or services, listed in a variety of categories across our site, that offer solutions available on the Salesforce AppExchange itself.

To qualify for inclusion in the Salesforce AppExchange category, a product must:

Be listed on the Salesforce AppExchange
Integrate with Salesforce

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Featured Salesforce AppExchange Apps At A Glance

Free Plan Available:
Plauti
Sponsored
Plauti
Highest User Satisfaction:
Groove, a Clari Company
Groove, a Clari Company
Best Free Software:
Cirrus Insight
Cirrus Insight
Show LessShow More
Best Free Software:
Cirrus Insight
Cirrus Insight

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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397 Listings in Salesforce AppExchange Apps Available
  • Sort By:
    Popularity
Metadata Search
(6)4.1 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    If you're tired of searching a specific component by browsing to each of the Workflows, Classes, Pages, Fields, Objects, Reports, Dashboards and other components from the setup then this is the app me

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Enterprise
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Metadata Search features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Ease of Use
    Average: 8.8
    9.6
    Quality of Support
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Satrang Technologies
    Year Founded
    2012
    HQ Location
    Mumbai, IN
    Twitter
    @satrangtech
    125 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

If you're tired of searching a specific component by browsing to each of the Workflows, Classes, Pages, Fields, Objects, Reports, Dashboards and other components from the setup then this is the app me

Users
No information available
Industries
No information available
Market Segment
  • 67% Enterprise
  • 17% Mid-Market
Metadata Search features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
10.0
Ease of Use
Average: 8.8
9.6
Quality of Support
Average: 9.0
10.0
Ease of Admin
Average: 8.7
Seller Details
Seller
Satrang Technologies
Year Founded
2012
HQ Location
Mumbai, IN
Twitter
@satrangtech
125 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
Mogli SMS
(7)4.2 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mogli is a text messaging software solution for Salesforce that enables organizations to conduct and automate SMS and WhatsApp communications directly within their CRM. Founded in 2011 and headqua

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 86% Mid-Market
    • 14% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Mogli SMS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    Expensive
    1
    Missing Features
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Mogli SMS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 9.0
    8.9
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Mogli SMS
    Company Website
    Year Founded
    2011
    HQ Location
    Niwot, CO
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mogli is a text messaging software solution for Salesforce that enables organizations to conduct and automate SMS and WhatsApp communications directly within their CRM. Founded in 2011 and headqua

Users
No information available
Industries
No information available
Market Segment
  • 86% Mid-Market
  • 14% Small-Business
Mogli SMS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
Expensive
1
Missing Features
1
View All Pros and Cons
Mogli SMS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
9.0
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 9.0
8.9
Ease of Admin
Average: 8.7
Seller Details
Seller
Mogli SMS
Company Website
Year Founded
2011
HQ Location
Niwot, CO
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
G2 Advertising
Sponsored
G2 Advertising
Get 2x conversion than Google Ads with G2 Advertising!
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Learn More
Myko
(8)5.0 out of 5
Save to My Lists
Entry Level Price:Starting at $50.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    A voice powered operating system for sellers to interact with their CRM. Myko connects to CRMs like Salesforce, Veeva, and Microsoft Dynamics and enables sellers to do anything they would typically do

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Myko Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Salesforce Integration
    7
    Efficiency
    5
    Features
    5
    Time-saving
    5
    Cons
    Difficult Learning
    2
    Inaccurate Data
    2
    Learning Curve
    2
    Complexity
    1
    Difficult Setup
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Myko features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.2
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Myko AI
    Company Website
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

A voice powered operating system for sellers to interact with their CRM. Myko connects to CRMs like Salesforce, Veeva, and Microsoft Dynamics and enables sellers to do anything they would typically do

Users
No information available
Industries
No information available
Market Segment
  • 25% Mid-Market
Myko Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Salesforce Integration
7
Efficiency
5
Features
5
Time-saving
5
Cons
Difficult Learning
2
Inaccurate Data
2
Learning Curve
2
Complexity
1
Difficult Setup
1
View All Pros and Cons
Myko features and usability ratings that predict user satisfaction
0.0
No information available
9.2
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 9.0
0.0
No information available
Seller Details
Seller
Myko AI
Company Website
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
Salesforce Appexchange
(6)3.8 out of 5
View top Consulting Services for Salesforce Appexchange
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KonaSearch provides a single, consolidated view into Salesforce and other data sources. Our customers commonly use us for: Talent Management Recruiting firms are challenged to stay competitive in a f

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Enterprise
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Salesforce Appexchange Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Problem Solving
    1
    Cons
    Lack of Information
    1
    Poor Recommendations
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Salesforce Appexchange features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    6.7
    Ease of Use
    Average: 8.8
    6.7
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Basis Technology
    Year Founded
    1995
    HQ Location
    Somerville, US
    Twitter
    @basistechnology
    2,879 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KonaSearch provides a single, consolidated view into Salesforce and other data sources. Our customers commonly use us for: Talent Management Recruiting firms are challenged to stay competitive in a f

Users
No information available
Industries
No information available
Market Segment
  • 67% Enterprise
  • 33% Mid-Market
Salesforce Appexchange Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Problem Solving
1
Cons
Lack of Information
1
Poor Recommendations
1
View All Pros and Cons
Salesforce Appexchange features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
6.7
Ease of Use
Average: 8.8
6.7
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Basis Technology
Year Founded
1995
HQ Location
Somerville, US
Twitter
@basistechnology
2,879 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
vPlaybook
(19)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With vPlaybook, you can transform your static sales enablement and training content into an engaging learning experience that connects content, tools, and video-based training directly into your teams

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 68% Enterprise
    • 32% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • vPlaybook features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Corporate Visions
    Year Founded
    1984
    HQ Location
    Mesa, AZ
    Twitter
    @CorpV
    4,153 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With vPlaybook, you can transform your static sales enablement and training content into an engaging learning experience that connects content, tools, and video-based training directly into your teams

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 68% Enterprise
  • 32% Mid-Market
vPlaybook features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.7
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Corporate Visions
Year Founded
1984
HQ Location
Mesa, AZ
Twitter
@CorpV
4,153 Twitter followers
LinkedIn® Page
www.linkedin.com
269 employees on LinkedIn®
Youreka
(10)4.6 out of 5
Save to My Lists
Entry Level Price:$20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    "Youreka helps Salesforce customers elevate the experience of frontline workers without leaving Salesforce Customer 360" — Karen Mehal, VP of Field Service, Salesforce Youreka is closing the skills g

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Youreka features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 9.0
    9.4
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Dispatch
    Year Founded
    2013
    HQ Location
    Boston, Massachusetts, United States
    Twitter
    @dispatch_me
    606 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    183 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

"Youreka helps Salesforce customers elevate the experience of frontline workers without leaving Salesforce Customer 360" — Karen Mehal, VP of Field Service, Salesforce Youreka is closing the skills g

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 40% Small-Business
Youreka features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
8.5
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 9.0
9.4
Ease of Admin
Average: 8.7
Seller Details
Seller
Dispatch
Year Founded
2013
HQ Location
Boston, Massachusetts, United States
Twitter
@dispatch_me
606 Twitter followers
LinkedIn® Page
www.linkedin.com
183 employees on LinkedIn®
altaFlow
(49)4.6 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$399.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    altaFlow generates custom docs with a click, integrates eSignatures, creates webforms, and more without coding. It’s the ultimate tool to simplify, automate, and elevate your workflows.

    Users
    No information available
    Industries
    • Financial Services
    • Higher Education
    Market Segment
    • 53% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • altaFlow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Cloud Services
    1
    Customizability
    1
    Document Management
    1
    Ease of Use
    1
    Easy Integrations
    1
    Cons
    Layout Issues
    1
    Not User-Friendly
    1
    Performance Issues
    1
    Poor Design
    1
    Poor Navigation
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • altaFlow features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Ease of Use
    Average: 8.8
    9.4
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    airSlate
    Company Website
    Year Founded
    2006
    HQ Location
    Brookline, Massachusetts
    Twitter
    @airSlate
    1,249 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    816 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

altaFlow generates custom docs with a click, integrates eSignatures, creates webforms, and more without coding. It’s the ultimate tool to simplify, automate, and elevate your workflows.

Users
No information available
Industries
  • Financial Services
  • Higher Education
Market Segment
  • 53% Mid-Market
  • 41% Small-Business
altaFlow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cloud Services
1
Customizability
1
Document Management
1
Ease of Use
1
Easy Integrations
1
Cons
Layout Issues
1
Not User-Friendly
1
Performance Issues
1
Poor Design
1
Poor Navigation
1
View All Pros and Cons
altaFlow features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
7.9
Ease of Use
Average: 8.8
9.4
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.7
Seller Details
Seller
airSlate
Company Website
Year Founded
2006
HQ Location
Brookline, Massachusetts
Twitter
@airSlate
1,249 Twitter followers
LinkedIn® Page
www.linkedin.com
816 employees on LinkedIn®
Altify
(76)4.2 out of 5
Save to My Lists
Entry Level Price:Starting at $20.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Altify is a Salesforce-native, AI-enhanced solution that helps B2B sales teams win bigger, faster, and drive more predictable revenue. It's designed for revenue teams who want to align their sales

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 54% Enterprise
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Altify Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Account Management
    2
    Ease of Use
    2
    Efficiency
    2
    Insights
    2
    Cons
    Not Intuitive
    3
    Complexity
    1
    Expensive
    1
    Learning Curve
    1
    Learning Difficulty
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Altify features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Ease of Use
    Average: 8.8
    8.7
    Quality of Support
    Average: 9.0
    7.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Altify
    Year Founded
    2005
    HQ Location
    San Jose, CA
    Twitter
    @altifyinc
    5,271 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    107 employees on LinkedIn®
    Phone
    +1 866 570 3836
Product Description
How are these determined?Information
This description is provided by the seller.

Altify is a Salesforce-native, AI-enhanced solution that helps B2B sales teams win bigger, faster, and drive more predictable revenue. It's designed for revenue teams who want to align their sales

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 54% Enterprise
  • 38% Mid-Market
Altify Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Account Management
2
Ease of Use
2
Efficiency
2
Insights
2
Cons
Not Intuitive
3
Complexity
1
Expensive
1
Learning Curve
1
Learning Difficulty
1
View All Pros and Cons
Altify features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
7.7
Ease of Use
Average: 8.8
8.7
Quality of Support
Average: 9.0
7.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Altify
Year Founded
2005
HQ Location
San Jose, CA
Twitter
@altifyinc
5,271 Twitter followers
LinkedIn® Page
www.linkedin.com
107 employees on LinkedIn®
Phone
+1 866 570 3836
ARPEDIO
(6)5.0 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ARPEDIO empowers B2B sales teams with data-driven account & opportunity management. Turn insights into impact and close more deals—faster and smarter. Leverage structured, data-driven account plan

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ARPEDIO Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    CRM Integration
    4
    Ease of Use
    3
    Helpful
    3
    Salesforce Integration
    3
    Customer Support
    2
    Cons
    Integration Issues
    1
    Learning Curve
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ARPEDIO features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Ease of Use
    Average: 8.8
    10.0
    Quality of Support
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ARPEDIO Solutions
    Year Founded
    2012
    HQ Location
    Copenhagen, DK
    Twitter
    @arpedio_sol
    858 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    35 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ARPEDIO empowers B2B sales teams with data-driven account & opportunity management. Turn insights into impact and close more deals—faster and smarter. Leverage structured, data-driven account plan

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Enterprise
ARPEDIO Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
CRM Integration
4
Ease of Use
3
Helpful
3
Salesforce Integration
3
Customer Support
2
Cons
Integration Issues
1
Learning Curve
1
View All Pros and Cons
ARPEDIO features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.2
10.0
Ease of Use
Average: 8.8
10.0
Quality of Support
Average: 9.0
10.0
Ease of Admin
Average: 8.7
Seller Details
Seller
ARPEDIO Solutions
Year Founded
2012
HQ Location
Copenhagen, DK
Twitter
@arpedio_sol
858 Twitter followers
LinkedIn® Page
www.linkedin.com
35 employees on LinkedIn®
Five9 Intelligent Cloud Contact Center Platform
(588)4.1 out of 5
Optimized for quick response
View top Consulting Services for Five9 Intelligent Cloud Contact Center Platform
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

    Users
    • Customer Service Representative
    Industries
    • Consumer Services
    • Financial Services
    Market Segment
    • 56% Mid-Market
    • 23% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Five9 Intelligent Cloud Contact Center Platform is a softphone service used for handling high call volumes, reviewing and playback of recordings, and managing inbound and outbound customer interactions.
    • Reviewers frequently mention the platform's user-friendly interface, easy setup, faster dialing feature, and the ability to build custom dashboards and reports.
    • Users mentioned issues with call clarity and connectivity, difficulty in adding and removing parties from conference calls, and challenges with the evaluation form and setting disposition codes.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Five9 Intelligent Cloud Contact Center Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    122
    Customer Support
    90
    Helpful
    87
    Features
    77
    Efficiency
    59
    Cons
    Call Issues
    42
    Complexity
    35
    Missing Features
    35
    Technical Issues
    33
    Poor Customer Support
    30
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 9.0
    8.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Five9
    Company Website
    Year Founded
    2001
    HQ Location
    San Ramon, CA
    Twitter
    @Five9
    14,841 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,968 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves

Users
  • Customer Service Representative
Industries
  • Consumer Services
  • Financial Services
Market Segment
  • 56% Mid-Market
  • 23% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Five9 Intelligent Cloud Contact Center Platform is a softphone service used for handling high call volumes, reviewing and playback of recordings, and managing inbound and outbound customer interactions.
  • Reviewers frequently mention the platform's user-friendly interface, easy setup, faster dialing feature, and the ability to build custom dashboards and reports.
  • Users mentioned issues with call clarity and connectivity, difficulty in adding and removing parties from conference calls, and challenges with the evaluation form and setting disposition codes.
Five9 Intelligent Cloud Contact Center Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
122
Customer Support
90
Helpful
87
Features
77
Efficiency
59
Cons
Call Issues
42
Complexity
35
Missing Features
35
Technical Issues
33
Poor Customer Support
30
View All Pros and Cons
Five9 Intelligent Cloud Contact Center Platform features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.4
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 9.0
8.0
Ease of Admin
Average: 8.7
Seller Details
Seller
Five9
Company Website
Year Founded
2001
HQ Location
San Ramon, CA
Twitter
@Five9
14,841 Twitter followers
LinkedIn® Page
www.linkedin.com
2,968 employees on LinkedIn®
FTP Attachments
(4)4.5 out of 5
Save to My Lists
Entry Level Price:$1799 USD per 100 user...
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    FTP Attachments is an ASP .NET based web application that rides on Salesforce.com and allows you to upload and store your files/attachments on your personal server (FTP/SFTP) rather than storing those

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Enterprise
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • FTP Attachments features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Ease of Use
    Average: 8.8
    8.3
    Quality of Support
    Average: 9.0
    8.3
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Enzigma
    Year Founded
    2002
    HQ Location
    Pune
    Twitter
    @enzigma
    296 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    130 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

FTP Attachments is an ASP .NET based web application that rides on Salesforce.com and allows you to upload and store your files/attachments on your personal server (FTP/SFTP) rather than storing those

Users
No information available
Industries
No information available
Market Segment
  • 75% Enterprise
  • 25% Mid-Market
FTP Attachments features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
8.3
Ease of Use
Average: 8.8
8.3
Quality of Support
Average: 9.0
8.3
Ease of Admin
Average: 8.7
Seller Details
Seller
Enzigma
Year Founded
2002
HQ Location
Pune
Twitter
@enzigma
296 Twitter followers
LinkedIn® Page
www.linkedin.com
130 employees on LinkedIn®
Knowledge Base Dashboards & Reports
(4)4.9 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    This package provides reports and dashboards that help you monitor your knowledge base. For example, you can compare article ratings and views, analyze recent activity by authors, and determine which

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Knowledge Base Dashboards & Reports features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.4
    Ease of Use
    Average: 8.8
    8.9
    Quality of Support
    Average: 9.0
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Salesforce Labs
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @appexchange
    73,906 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

This package provides reports and dashboards that help you monitor your knowledge base. For example, you can compare article ratings and views, analyze recent activity by authors, and determine which

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Knowledge Base Dashboards & Reports features and usability ratings that predict user satisfaction
0.0
No information available
9.4
Ease of Use
Average: 8.8
8.9
Quality of Support
Average: 9.0
0.0
No information available
Seller Details
Seller
Salesforce Labs
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@appexchange
73,906 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Kugamon
(6)4.5 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kugamon Orders to Payments Provides a Comprehensive Order and Billing Application for Salesforce CRM.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 67% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kugamon features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Ease of Use
    Average: 8.8
    9.3
    Quality of Support
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kugamon
    Year Founded
    2009
    HQ Location
    San Francisco, US
    Twitter
    @kugamon
    149 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kugamon Orders to Payments Provides a Comprehensive Order and Billing Application for Salesforce CRM.

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 67% Small-Business
Kugamon features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
10.0
Ease of Use
Average: 8.8
9.3
Quality of Support
Average: 9.0
10.0
Ease of Admin
Average: 8.7
Seller Details
Seller
Kugamon
Year Founded
2009
HQ Location
San Francisco, US
Twitter
@kugamon
149 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
PowerRouter
(8)4.8 out of 5
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PowerRouter is the Salesforce-native no-code lead routing automation tool built for modern revenue teams. With PowerRouter, revenue teams can orchestrate complex account-based sales plays and streamli

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 63% Mid-Market
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • PowerRouter features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Ease of Use
    Average: 8.8
    9.2
    Quality of Support
    Average: 9.0
    8.6
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    PowerRouter
    HQ Location
    Austin, Texas
    Twitter
    @powerrouter
    200 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PowerRouter is the Salesforce-native no-code lead routing automation tool built for modern revenue teams. With PowerRouter, revenue teams can orchestrate complex account-based sales plays and streamli

Users
No information available
Industries
No information available
Market Segment
  • 63% Mid-Market
  • 38% Small-Business
PowerRouter features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.6
Ease of Use
Average: 8.8
9.2
Quality of Support
Average: 9.0
8.6
Ease of Admin
Average: 8.7
Seller Details
Seller
PowerRouter
HQ Location
Austin, Texas
Twitter
@powerrouter
200 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
SAASTEPS B2B Commerce + Payment Processing
(14)4.8 out of 5
Save to My Lists
Entry Level Price:Starting at $3,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    B2E Commerce and B2B Commerce are what activate a Frictionless Buyer Journey, for you to sell anything anywhere, and accept payments securely and efficiently with a Gateway of your choice! Or you can

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • SAASTEPS B2B Commerce + Payment Processing Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Customization
    3
    Ease of Use
    3
    Easy Setup
    3
    Implementation Ease
    3
    Cons
    Complex Customization
    1
    Customization Difficulty
    1
    Developer Dependency
    1
    Difficult Customization
    1
    Insufficient Documentation
    1
    View All Pros and Cons
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • SAASTEPS B2B Commerce + Payment Processing features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Ease of Use
    Average: 8.8
    9.0
    Quality of Support
    Average: 9.0
    10.0
    Ease of Admin
    Average: 8.7
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    SAASTEPS
    Year Founded
    2017
    HQ Location
    Broomfield, Colorado
    Twitter
    @saasteps
    13 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

B2E Commerce and B2B Commerce are what activate a Frictionless Buyer Journey, for you to sell anything anywhere, and accept payments securely and efficiently with a Gateway of your choice! Or you can

Users
No information available
Industries
No information available
Market Segment
  • 43% Small-Business
  • 29% Mid-Market
SAASTEPS B2B Commerce + Payment Processing Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Customization
3
Ease of Use
3
Easy Setup
3
Implementation Ease
3
Cons
Complex Customization
1
Customization Difficulty
1
Developer Dependency
1
Difficult Customization
1
Insufficient Documentation
1
View All Pros and Cons
SAASTEPS B2B Commerce + Payment Processing features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.2
9.8
Ease of Use
Average: 8.8
9.0
Quality of Support
Average: 9.0
10.0
Ease of Admin
Average: 8.7
Seller Details
Seller
SAASTEPS
Year Founded
2017
HQ Location
Broomfield, Colorado
Twitter
@saasteps
13 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
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