# Best Review Management Software - Page 6 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. ## Top Review Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Okendo](https://www.g2.com/products/okendo/reviews) | 4.7/5.0 (403 reviews) | Shopify review collection with Klaviyo automation | "[6+ Years Using Okendo and Still Very Happy With It](https://www.g2.com/survey_responses/okendo-review-13037459)" | | 2 | [Klaviyo](https://www.g2.com/products/klaviyo/reviews) | 4.6/5.0 (1,310 reviews) | Post-purchase review collection inside email flows | "[Easy-to-Use Platform for Email Marketing Automation](https://www.g2.com/survey_responses/klaviyo-review-12959044)" | | 3 | [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5.0 (2,405 reviews) | Multi-location review aggregation with centralized response workflows | "[Visually pleasing & streamlined process. No complaints](https://www.g2.com/survey_responses/reputation-review-9899978)" | | 4 | [Feefo](https://www.g2.com/products/feefo/reviews) | 4.6/5.0 (143 reviews) | Verified-only review collection with verified purchase enforcement | "[Trusted, user-friendly review platform that supports business growth](https://www.g2.com/survey_responses/feefo-review-13051572)" | | 5 | [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) | 4.3/5.0 (198 reviews) | Post-job review collection with automated invoicing | "[Efficient, Feature-Rich, and Easy to Use](https://www.g2.com/survey_responses/housecall-pro-review-12045862)" | | 6 | [Yotpo](https://www.g2.com/products/yotpo/reviews) | 4.3/5.0 (255 reviews) | Shopify review automation with loyalty integration | "[Effortless Setup and Customer Engagement with Yotpo](https://www.g2.com/survey_responses/yotpo-review-12262971)" | | 7 | [Experience.com](https://www.g2.com/products/experience-com/reviews) | 4.8/5.0 (385 reviews) | Automated review collection with social syndication | "[Effortless Review Management, Seamless Integration](https://www.g2.com/survey_responses/experience-com-review-9917130)" | | 8 | [Reviews.io](https://www.g2.com/products/reviews-io/reviews) | 4.8/5.0 (643 reviews) | Google-integrated review collection with Shopify automation | "[Quality service with good customer support](https://www.g2.com/survey_responses/reviews-io-review-10934512)" | | 9 | [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) | 4.9/5.0 (64 reviews) | — | "[Fast Setup, Automated Review Requests, and a Clean All-in-One Dashboard](https://www.g2.com/survey_responses/reputationstacker-review-13086958)" | | 10 | [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) | 4.2/5.0 (793 reviews) | Review syndication across retail partner networks | "[Game-Changer for Review Management with Stellar Support](https://www.g2.com/survey_responses/bazaarvoice-review-12626563)" | ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=14037&focus%5B%5D=4506&focus%5B%5D=84697&focus%5B%5D=73862) Highlighted products: Okendo, Klaviyo, Reputation, Feefo, Housecall Pro, Yotpo, Experience.com, and ReputationStacker. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=housecall-pro&focus%5B%5D=yotpo&focus%5B%5D=experience-com&focus%5B%5D=reputationstacker) ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 268 ### Category Stats (Jul 2026) - **Average Rating**: 4.6/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ReputationStacker (+0.51%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month *Last updated: July 11, 2026* ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 11,400+ Authentic Reviews - 268+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Review Management Software Is Best for Your Use Case? - **Leader:** [Okendo](https://www.g2.com/products/okendo/reviews) - **Highest Performer:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Easiest to Use:** [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) - **Top Trending:** [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - **Best Free Software:** [Reviews.io](https://www.g2.com/products/reviews-io/reviews) --- **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-07-11T11%3A55%3A02Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fpage%3D5&secure%5Btoken%5D=1dc5e9c1ae8b864728a0e277fe34e3d8895b2c442c9767c43df30880ed3b0100&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) --- ## Review Management Software Features & Capabilities ### What are the Best Review Management Software with Sampling? Manage product samples used for promotional purposes. **Top-rated Review Management Software for Sampling:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [ReputationStacker](https://www.g2.com/products/reputationstacker/reviews) [Explore Review Management Software with Sampling](https://www.g2.com/categories/review-management-software/f/sampling) ### What are the Best Review Management Software with Syndication? Manage syndication to distribute reviews across multiple channels. **Top-rated Review Management Software for Syndication:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Syndication](https://www.g2.com/categories/review-management-software/f/syndication) ### What are the Best Review Management Software with Integration & APIs? Provide APIs or direct integration with e-commerce software and website builders. **Top-rated Review Management Software for Integration & APIs:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Integration & APIs](https://www.g2.com/categories/review-management-software/f/integration-apis) ### What are the Best Review Management Software with Community Q&A? Consumers can ask questions about products and request feedback from peers. **Top-rated Review Management Software for Community Q&A:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) [Explore Review Management Software with Community Q&A](https://www.g2.com/categories/review-management-software/f/community-q-a) ### What are the Best Review Management Software with Customer Service? Allow consumers to provide feedback while interacting with customer service representatives. **Top-rated Review Management Software for Customer Service:** - [Feefo](https://www.g2.com/products/feefo/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - [Experience.com](https://www.g2.com/products/experience-com/reviews) [Explore Review Management Software with Customer Service](https://www.g2.com/categories/review-management-software/f/customer-service) ## What Are the Top-Rated Review Management Software Products in 2026? ### 1. [brainer](https://www.g2.com/products/brainer/reviews) brainer is an-easy-to-use app that empowers companies to increase the number of online customer reviews as well as enhance the quality of their online reviews. Our user-friendly tool sends a simple text message requesting a business review when customers are at the peak of their satisfaction-- directly after receiving service. We use this to your advantage, as brainer sends a simple text message such as, ‘Were you satisfied with the service provided by [insert your business name]?’ If the customer selected 'yes,' brainer delivers them to a one of the review platforms of their choice. If the answer is ‘no,' the review is sent to you as a feedback, giving you a chance to provide additional customer service and leave each customer completely satisfied. Simply put, brainer delivers positive reviews to your business which helps solidify your online reputation. With brainer, get business discovery with the power of online reviews. **Who Is the Company Behind brainer?** - **Seller:** [brainer](https://www.g2.com/sellers/brainer) - **Year Founded:** 2015 - **HQ Location:** Las Vegas, US - **Twitter:** @brainer_io (70 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/k2analyticsinc/ (4 employees on LinkedIn®) ### 2. [Buyersprove](https://www.g2.com/products/buyersprove/reviews) Buyersprove is a modern credibility and review platform that helps customers verify the legitimacy of online businesses by sharing real experiences across three key trust factors. At the same time, it enables online businesses to actively manage their reputation, build trust, and demonstrate credibility to prospective customers so as to reduce buyer doubt in an increasingly skeptical digital world. **Who Is the Company Behind Buyersprove?** - **Seller:** [Buyersprove](https://www.g2.com/sellers/buyersprove) - **Year Founded:** 2024 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/buyersprove/ (3 employees on LinkedIn®) ### 3. [Channel Signal](https://www.g2.com/products/channel-signal/reviews) Channel Signal is a tool that allows brands and manufacturers to collect and aggregate those reviews from any site on the web, allows a brand to analyze the sentiment and text of its reviews in order to identify trends and actionable insights. **Who Is the Company Behind Channel Signal?** - **Seller:** [Channel Signal](https://www.g2.com/sellers/channel-signal) - **Year Founded:** 2011 - **HQ Location:** Park City, US - **Twitter:** @channelsignal (348 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/channel-signal/ (1 employees on LinkedIn®) ### 4. [Cube](https://www.g2.com/products/cubehq-cube/reviews) Cube is an AI-powered marketing platform that helps businesses grow online visibility, attract more customers, and scale revenue. Cube focuses on six core services: - SEO Optimization: Improve search rankings, optimize content for Google and AI search engines, and ensure multi-location businesses appear in maps, local listings, and relevant searches where customers are actively looking. - Paid Advertising: Run data-driven campaigns on Google, Meta, and other platforms with precise targeting to maximize ROI. - Email Marketing: Build personalized campaigns and automated workflows to engage, nurture, and convert customers. - Website Design: Create high-performing, user-friendly websites optimized for speed, conversions, and search visibility. - Social Media Marketing: Manage organic and paid campaigns to grow brand presence, engagement, and audience reach across social platforms. - Review Management: Monitor, respond to, and optimize online reviews to build credibility, trust, and reputation across locations. With Cube, businesses can combine strategy, AI-driven insights, and automation to improve discoverability, increase engagement, and drive measurable growth across all digital channels. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 **Who Is the Company Behind Cube?** - **Seller:** [CubeHQ](https://www.g2.com/sellers/cubehq) - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** https://www.linkedin.com/company/cubehqai (145 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Small-Business #### What Are Cube's Pros and Cons? **Pros:** - Customer Service (1 reviews) ### What Do G2 Reviewers Say About Cube? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **excellent customer service** of Cube, highlighting responsiveness and clear communication from the team. #### What Are Recent G2 Reviews of Cube? **"[Excellent team & process - highly recommend Cube](https://www.g2.com/survey_responses/cube-review-11430401)"** **Rating:** 5.0/5.0 stars *— Dutch B.* [Read full review](https://www.g2.com/survey_responses/cube-review-11430401) --- ### 5. [CustomerStories](https://www.g2.com/products/customerstories/reviews) Modern customer stories is the new demand generation **Who Is the Company Behind CustomerStories?** - **Seller:** [CustomerStories](https://www.g2.com/sellers/customerstories) - **Year Founded:** 2018 - **HQ Location:** Menlo Park, US - **LinkedIn® Page:** https://www.linkedin.com/company/customerstories/ (1 employees on LinkedIn®) ### 6. [E-Commerce Chrome](https://www.g2.com/products/e-commerce-chrome/reviews) Reviews are most important element for the growth of your business. At Amazon, eBay, Wall-mart and many other online sites you need reviews to increase your sale from root to top. **Who Is the Company Behind E-Commerce Chrome?** - **Seller:** [ecommercechrome](https://www.g2.com/sellers/ecommercechrome) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 7. [Editorify](https://www.g2.com/products/editorify/reviews) The biggest reason why online reviews are important to businesses is that ultimately they increase sales by giving consumers the information they need to make the decision to purchase a product and create FOMO to increase social proof. Editorify is a must-have app for store owners who are running their business on Shopify, Wix & WooCommerce and would like to maximize their conversion rate. It helps you to easily collect and import authentic reviews from multiple wholesalers into your store to boost customers' trust, maximize engagement, build social proof and get more sales. **Who Is the Company Behind Editorify?** - **Seller:** [Editorify](https://www.g2.com/sellers/editorify) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 8. [Elocent](https://www.g2.com/products/elocent/reviews) Elocent is the testimonial software that lets you collect video testimonials, photo reviews, and written customer feedback in minutes — then display them as beautiful social proof widgets on any website to boost conversions automatically. **Who Is the Company Behind Elocent?** - **Seller:** [Elocent](https://www.g2.com/sellers/elocent) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 9. [Endorsa](https://www.g2.com/products/endorsa/reviews) Endorsa is a SaaS platform that automates Google review generation and management to help businesses boost their local SEO, enhance online reputation, and attract more customers—effortlessly. By combining SMS & email automation, AI-powered review responses, and actionable analytics, Endorsa helps businesses get more Google reviews, saves them time, while also driving measurable growth. **Who Is the Company Behind Endorsa?** - **Seller:** [Endorsa](https://www.g2.com/sellers/endorsa) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/endorsa/ (4 employees on LinkedIn®) ### 10. [Euro.reviews](https://www.g2.com/products/euro-reviews/reviews) AI-powered international review platform for building global customer trust. Our AI-driven platform helps international sellers collect, manage, and analyze reviews from all countries, automatically translating them into any language. It can automatically respond to reviews based on your instructions, import reviews from other systems, and supports unlimited domains and e-commerce stores. With a robust API interface, scaling your review management is seamless. By centralizing and responding to customer feedback worldwide, your business can build trust and credibility with international customers. **Who Is the Company Behind Euro.reviews?** - **Seller:** [European Business Solutions](https://www.g2.com/sellers/european-business-solutions-f355966a-2344-4160-bf36-5710e4487288) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/euroreviews/ (2 employees on LinkedIn®) ### 11. [Experify Social Reviews](https://www.g2.com/products/experify-social-reviews/reviews) Go beyond star ratings to feature real people and stories for a more connected feedback experience. In a world where online reviews are a dime a dozen, it's easy to get lost in a sea of star ratings. Traditional reviews often feel transactional—a final step following a purchase—so it’s tough for your products to truly stand out from the crowd. Social reviews are real stories from real people, eager to share their authentic experiences. Experify showcases their stories throughout the shopper journey, and allows any shopper needing more firsthand insight to message directly with the reviewer. With Experify Social Reviews you'll get: 1. A Social Reviews plugin to show user stories for a contextual review experience. 2. A map view of your community, so shoppers can connect to customers nearby. 3. A messaging system to securely connect shoppers and existing customers. 4. A fully customizable onsite button that can be embedded anywhere in your shop. 5. Analytics and sentiment of community conversations to gain valuable insights. **Who Is the Company Behind Experify Social Reviews?** - **Seller:** [Experify](https://www.g2.com/sellers/experify) - **Year Founded:** 2019 - **HQ Location:** Zürich, CH - **LinkedIn® Page:** https://www.linkedin.com/company/experify-io/ (13 employees on LinkedIn®) ### 12. [Feedaty](https://www.g2.com/products/feedaty/reviews) Feedaty is a social commerce service dedicated to online shops for professional customer feedback management. **Who Is the Company Behind Feedaty?** - **Seller:** [Zoorate](https://www.g2.com/sellers/zoorate) - **HQ Location:** Giussago, IT - **LinkedIn® Page:** http://www.linkedin.com/company/feedaty (12 employees on LinkedIn®) ### 13. [FeedbackTuner](https://www.g2.com/products/feedbacktuner/reviews) FeedbackTuner provides an all-inclusive platform for Amazon sellers to create, manage, and optimize automated email campaigns. Built-in analytics in a user-friendly dashboard allow sellers to track the data behind seller feedback statistics. Customizable parameters allow users to personalize pre-made templates and translated messages for international marketplaces. **Who Is the Company Behind FeedbackTuner?** - **Seller:** [Seller Kit](https://www.g2.com/sellers/seller-kit) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 14. [Fera](https://www.g2.com/products/fera/reviews) Fera is a customer reviews app for Shopify, Wix, BigCommerce and other eCommerce businesses. We let you easily request and display customer reviews, photos and videos from a variety of channels, including your own. Earn the trust of your customers & improve your conversions, by showing your shoppers how great your product is with: 1. Product Reviews, Photo Reviews, Video Reviews & Testimonials 2. A Photo Gallery or Video Gallery 3. SEO/Google Snippets for Reviews 4. Average Ratings for Product Reviews Try Fera for your Shopify store today: https://apps.shopify.com/fera Try Fera for your Wix store today: https://www.wix.com/app-market/fera-product-reviews We serve 40,000 merchants worldwide and have a 4.9.5.0 star rating with over 8,000 reviews. **Who Is the Company Behind Fera?** - **Seller:** [Fera Commerce](https://www.g2.com/sellers/fera-commerce) - **Year Founded:** 2017 - **HQ Location:** Kitchener, CA - **LinkedIn® Page:** https://www.linkedin.com/company/feracommerce/ (14 employees on LinkedIn®) ### 15. [Fetch Review](https://www.g2.com/products/fetch-review/reviews) Fetch Review helps local businesses collect more Google reviews and richer customer feedback with almost no setup. Send a courteous request by SMS or email, add a QR poster to your counter, or share an NFC card on site. Each touch-point opens a branded landing page where customers can rate their experience, leave comments, and if they wish publish a public review in a single tap. Real-time dashboards track ratings, response times, and overall sentiment, so owners can celebrate success and act on improvement tips fast. Start with 30 complimentary SMS credits, ready-to-print posters, and an email-signature generator—free for 30 days. **Who Is the Company Behind Fetch Review?** - **Seller:** [Fetch Review](https://www.g2.com/sellers/fetch-review) - **Year Founded:** 2024 - **HQ Location:** Coffs Harbour, AU - **LinkedIn® Page:** http://www.linkedin.com/company/fetch-review (1 employees on LinkedIn®) ### 16. [Fintrano](https://www.g2.com/products/fintrano/reviews) Fintrano is a smart, simple diary app that provides automatic job confirmations, reminders and location tracking. After a job, customer feedback is requested, and happy customers are asked for a review. This can be on Google, Facebook, Checkatrade, Trustpilot, or wherever they like. With a fully-featured web admin system and mobile apps for both Android and iOS, this is the simplest system for job management and tracking on the market. You can create an account and be managing jobs within 10 minutes of signup. Each job costs just 80p, with a minimum of 25 jobs per month. We give you a free credit to cover the first month, so there is zero risk; you can give it a try with no obligation to continue. There's no ongoing contract or minimum term; just month-by-month value. **Who Is the Company Behind Fintrano?** - **Seller:** [Prominent Media](https://www.g2.com/sellers/prominent-media) - **Year Founded:** 2000 - **HQ Location:** Milton Keynes, GB - **LinkedIn® Page:** https://www.linkedin.com/company/prominent-media-ltd/ (6 employees on LinkedIn®) ### 17. [FiveStarPing](https://www.g2.com/products/fivestarping/reviews) FiveStarPing is the simplest way for tradespeople and small service businesses to collect reviews on Google, Yelp, Facebook, or Trustpilot. Enter your customer's name and phone number, and they receive a review request in their own language: choose from 30 languages. Send via SMS, email, or let them scan a QR code. Free plan: 5 requests/month, email only, QR code, 30 languages. No credit card required. Pro plan: $15/month: unlimited requests, SMS, automated follow-ups, analytics dashboard. No contracts. Cancel anytime. **Who Is the Company Behind FiveStarPing?** - **Seller:** [JRK Digital](https://www.g2.com/sellers/jrk-digital-94e3e4ee-aab8-4db0-87a6-7e4bb6873c53) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 18. [Foore](https://www.g2.com/products/foore/reviews) Foore is a customer communication and engagement platform for beauty and wellness businesses. Now automate and engage with your customers on FB messenger, SMS, Website, etc with single clicks. Back-up receptionist to handle and automate all your customer missed calls and convert them to appointments(paying customers). Easy to set-up and even easier to use. Easy integration with all your existing tools. 24/7 customer support. Super competitive in terms of pricing and get started for free! Cool, isn't it? **Who Is the Company Behind Foore?** - **Seller:** [Foore Data Labs](https://www.g2.com/sellers/foore-data-labs) - **Year Founded:** 2017 - **HQ Location:** Bangalore, IN - **LinkedIn® Page:** https://www.linkedin.com/company/foore (1 employees on LinkedIn®) ### 19. [Get Review](https://www.g2.com/products/get-review/reviews) The Business Online Review Collection and Distribution Tools **Who Is the Company Behind Get Review?** - **Seller:** [Get Review](https://www.g2.com/sellers/get-review) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 20. [GiveMe5](https://www.g2.com/products/giveme5/reviews) GiveMe5 is an AI-powered presence management platform that helps multi-location businesses and agencies automate reviews, manage Google Business Profiles, and track local rankings from one dashboard. Two modules work independently or together: AI Reviews sends automated invitations via email and SMS, generates responses in your brand voice, monitors feedback across 50+ platforms including Google, Facebook, and Trustpilot, and provides sentiment analysis. AI Listings & Rankings manages your full Google Business Profile—info, hours, photos, posts, categories, and services—while a rank tracker scans map pack positions and benchmarks competitors. AI agents power review responses, auto-replies, review writing assistance, and performance analysis around the clock. Includes bulk invitations, QR and NFC collection, integrations with QuickBooks, Jobber, Simpro, Zapier, and white-label support for agencies. Free plan available. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 **How Do G2 Users Rate GiveMe5?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind GiveMe5?** - **Seller:** [GiveMe5](https://www.g2.com/sellers/giveme5) - **Year Founded:** 2022 - **HQ Location:** GIVEME5 INC. 440 N BARRANCA AVE #4233 COVINA, CA 91723 - **LinkedIn® Page:** https://www.linkedin.com/company/giveme5-ai/ (4 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 90% Small-Business, 10% Mid-Market #### What Are Recent G2 Reviews of GiveMe5? **"[Passport Service](https://www.g2.com/survey_responses/giveme5-review-8059142)"** **Rating:** 5.0/5.0 stars *— Himanshu P.* [Read full review](https://www.g2.com/survey_responses/giveme5-review-8059142) --- **"[Best Online Reputation Manager](https://www.g2.com/survey_responses/giveme5-review-8058847)"** **Rating:** 5.0/5.0 stars *— Ashish C.* [Read full review](https://www.g2.com/survey_responses/giveme5-review-8058847) --- ### 21. [Globe Reviews](https://www.g2.com/products/globe-reviews/reviews) Globe Reviews is a French verified customer reviews platform that authenticates every testimonial via email confirmation. The service helps SMBs, e-commerce businesses, and service providers build trust by showcasing only verified reviews, with an objective trust score and verified badge for certified companies. GDPR-compliant and designed as a francophone alternative to anglo-saxon review platforms like Trustpilot. **Who Is the Company Behind Globe Reviews?** - **Seller:** [Globe Reviews](https://www.g2.com/sellers/globe-reviews) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (2 employees on LinkedIn®) ### 22. [Good Reviews](https://www.g2.com/products/good-reviews/reviews) Empowering Business Growth Through Authentic Reviews Unlock your business's potential with our Omnichannel Review Platform. By showcasing genuine positive feedback and user-generated content, you can significantly enhance customer confidence. Highlighting real success stories not only boosts your credibility but also inspires prospective buyers to engage and take action. Elevate your brand’s reputation and drive growth with the power of authentic reviews! **Who Is the Company Behind Good Reviews?** - **Seller:** [GOOD REVIEWS.C0](https://www.g2.com/sellers/good-reviews-c0-d3d69ef7-50fc-4b89-8bed-b84347655725) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 23. [Gradefy.app](https://www.g2.com/products/gradefy-app/reviews) Gradefy lets you collect verified customer reviews via email, QR codes, or direct links — and display them on your site with 6 beautiful widget types (under 15kb). AI spam detection, Google rich snippets, and analytics. Free forever plan. No credit card. **Who Is the Company Behind Gradefy.app?** - **Seller:** [Redwood Global Partners](https://www.g2.com/sellers/redwood-global-partners) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 24. [High5](https://www.g2.com/products/high5-high5/reviews) Review management software for hospitality & gastronomy: probably the smartest way to grow with customer feedback. High5 is an AI-powered solution that transforms the way hotels and restaurants handle customer feedback. By combining intelligent sentiment analysis, AI-generated response suggestions, employee performance insights, and precise trend forecasting, High5 brings clarity to customer reviews that would otherwise require extensive manual analysis. With powerful yet intuitive review management tools, businesses gain deep insights into guest satisfaction, team performance, and emerging trends. High5 empowers hotels and restaurants to make smarter, data-driven decisions that enhance customer experiences and drive success. High5 brings order to the chaos of online reviews. Our platform collects your reviews from various sources and uses artificial intelligence to analyze them efficiently. This gives you deeper insights that would otherwise only be possible through hundreds of hours of manual evaluation. All functions at a glance 1. Review analysis - All reviews at a glance, filter important ones, react specifically. 2. Review Management - AI-generated answers, suitable for the language and target group. 3. Audience Analysis - Recognize target group trends and understand customers better. 4. Employee analysis - Analyze and optimize customer feedback about your team. 5. Sentiment Analysis - Identify sentiment in reviews and track developments. 6. Tags - Evaluate important keywords, trends and platform discussions. 7. Insights - Weekly strengths and weaknesses analysis with recommendations for action. 8. High5 Assistant - AI-supported advice for strategy, planning and optimization. 9. Trends & Forecasts - Identify future-relevant market developments at an early stage. 10. Benchmarking - Compare your own locations and competitors directly. **Who Is the Company Behind High5?** - **Seller:** [High5](https://www.g2.com/sellers/high5) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 25. [HotelSpeaker](https://www.g2.com/products/hotelspeaker/reviews) Expert-supervised, ultra-personalized AI responses that fuel tomorrow’s bookings. Hotel Speaker is a comprehensive guest communication platform designed to revolutionize how hotels manage and respond to online reviews. Integrating advanced AI technology with a focus on personalization, Hotel Speaker automates the collection of guest reviews across multiple platforms, drafts tailored responses, and ensures they are published promptly in any language. This not only saves hotel staff valuable time but also enhances the quality of guest interactions by maintaining sensitivity to individual guest experiences. By improving communication, hotels can bolster their reputation and encourage increased global bookings, all while keeping operational costs in check. ------------------------------------------------------------------------------------------------- HotelSpeaker is built to turn that visibility into revenue while keeping operations efficient and brand consistent. Our hybrid AI + human platform is trusted by over 2,500 properties worldwide. It responds to every review with speed, consistency, and subtle marketing cues that promote your hotel, while surfacing insights your team can act on. Here’s what we offer: • ⚡ 100% response rate made easy Centralise reviews from all platforms and surveys in one inbox, draft personalised multilingual replies under native speaker oversight, and publish directly with a single click. • 🎯 Consistent, high-quality responses that promote your hotel Our hybrid AI + human writer model captures each property’s DNA, ensuring every reply is authentic, aligned with your brand, and subtly embeds marketing cues that drive bookings. You are not only replying to guests, but convincing the next ones. • 📊 Insights that power decisions An intuitive dashboard surfaces trends, strengths, and areas for improvement, helping teams anticipate guest expectations and optimise processes. • 💸 Guaranteed impact If HotelSpeaker doesn’t improve efficiency or boost bookings, we refund your investment. With 91% of travelers trusting reviews as much as personal recommendations, and 84% ignoring traditional ads, review responses are the most powerful marketing channel. HotelSpeaker ensures they are strategic, consistent, and conversion ready. **Who Is the Company Behind HotelSpeaker?** - **Seller:** [Hotelspeaker](https://www.g2.com/sellers/hotelspeaker) - **Year Founded:** 2018 - **HQ Location:** Barcelona, ES - **LinkedIn® Page:** https://www.linkedin.com/company/hotelspeaker/ (16 employees on LinkedIn®) ## What Is Review Management Software? [E-Commerce Software](https://www.g2.com/categories/e-commerce) ## What Software Categories Are Similar to Review Management Software? - [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) - [User-Generated Content Platforms](https://www.g2.com/categories/user-generated-content-platforms) - [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms) --- ## How Do You Choose the Right Review Management Software? ### What You Should Know About Product Reviews Software ### What is review management software? Review management software is a powerful tool that enables businesses to effectively oversee and engage with customer reviews and feedback across multiple platforms. By consolidating reviews from various sources into a single, centralized dashboard, this software simplifies the process of monitoring and responding to customer interactions. This streamlined approach saves time and enhances businesses' ability to improve their service and reputation based on customer insights. This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while a company usually uses review management software to create its own reviews portal. ### Key benefits of review management software - Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand. - Encourage authenticity by allowing prospects and customers to learn about brand weaknesses. - Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers. - Increase sales by understanding the overall brand image ### Why use review management software? Review management software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is using reviews to better engage with prospects and customers and adapt to market changes and consumer needs. **Engagement—** Companies use review management tools to engage reviewers, address their concerns, and provide assistance when necessary. Engagement makes reviewers feel their opinions matter and can create relationships between consumers and brands. **Improve products and services—** Analyzing large numbers of reviews can generate valuable insights into a product or service's strengths and weaknesses. Companies can use this information to improve their offering, which can improve the customer experience and boost customer loyalty. ### Who uses review management software? Reviewer feedback can benefit multiple company departments, from sales and marketing to product development. **Marketing —** Marketers use review management software to capture and use reviews for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences. **Sales—** Salespeople use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial. **Product management —** Product managers analyze customer feedback to define or improve go-to-market strategies to increase sales and customer satisfaction. ### Kinds of review management software Review management software can be categorized in various ways depending on how vendors deliver standard and advanced functionality for review management. **Best-of-breed—** Most review management software focuses exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best-of-breed software has the benefit of providing all features as a single solution at a reasonable price. **Suites—** Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers or curated social media content. Other features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations. **Point solutions —** A multitude of integrations and tools focus on a subset of the capabilities included in review management tools. These tools complement but cannot replace review management software. ### Review management software features **Collection—** Reviews are usually collected through an online portal embedded in the company's website or online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most review management software solutions allow users to post multiple reviews simultaneously. **Moderation—** Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers and their eligibility for rewards can also be verified. Also, any changes to existing reviews should go through a validation process. **Management—** Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. However, administrators may need to manage reviews in certain situations. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted. Visual display elements such as photos, ratings, or badges can make reviews more attractive. [**Syndication**](https://www.g2.com/categories/product-reviews/f/syndication) **—** Syndication refers to using reviews to provide consumers with an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and analyze all reviews for each product to generate stats. Other features of review management software: [Community Q&A Capabilities](https://www.g2.com/categories/product-reviews/f/community-q-a), [Customer Service Capabilities](https://www.g2.com/categories/product-reviews/f/customer-service), [Engagement Capabilities](https://www.g2.com/categories/product-reviews/f/engagement), [Integration & APIs Capabilities](https://www.g2.com/categories/product-reviews/f/integration-apis), [Marketing Capabilities](https://www.g2.com/categories/product-reviews/f/marketing), [Response Types Capabilities](https://www.g2.com/categories/product-reviews/f/response-types), [Sampling Capabilities](https://www.g2.com/categories/product-reviews/f/sampling) #### Additional review management software features **Brand management—** Review data provides valuable details about how a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since companies cannot remove or alter reviews because they don’t like them, brand managers need to engage and address issues as soon as possible. **Omnichannel communications—** Advanced review management platforms include multiple options for communicating with reviewers, such as email, social media, or SMS. Anyone can share reviews on multiple channels and comment on and rate them. ### Trends related to review management software **Retail use—** While reviews are mostly used online, retailers are starting to gather consumer feedback in physical locations such as stores or public spaces. Retailers also test technologies like virtual and augmented reality to capture reviews and customer feedback. **Artificial intelligence (AI) —** As reviews become more popular, their number can increase exponentially, which makes them challenging to manage and analyze. AI can help companies process large amounts of data and identify fraud attempts or duplicate content. AI makes it easy for companies to moderate tens of thousands of reviews. Furthermore, AI can help provide valuable insights into customer behavior, sentiment analysis, and industry trends. ### Potential issues with review management software **Moderation—** Review moderation requires necessary human and technical resources, which many companies cannot afford. While review management software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators. **Integration—** Review management systems integrate with other types of software, such as [CRM](https://www.g2.com/categories/crm), sales, and [marketing automation](https://www.g2.com/categories/marketing-automation). Since review data is essential to improving sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Vendors usually provide standard integration and connectors or APIs, but these aren’t always enough for complex integrations. Companies may need to invest in additional software, such as [data integration software](https://www.g2.com/categories/data-integration). **Review relevance—** Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and ensure that irrelevant reviews don’t influence buyer behavior. **Privacy —** While review management platform vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. Examples include financial institutions, healthcare organizations, government agencies, and public sector agencies. **Increased competition —** As reviews become more popular, finding new reviewers or convincing existing users to share new reviews will become difficult. More brands will try to source reviews from the same people, and they will need to provide better incentives. ### Software and services related to review management software [**E-commerce personalization software**](https://www.g2.com/categories/e-commerce-personalization) **—** Companies can use reviews to learn about their customers and use this information to personalize their shopping experience. E-commerce personalization uses primarily data gathered through website tracking technology, but product reviews can provide valuable additional information. [**Brand protection software**](https://www.g2.com/categories/brand-protection) **—** Review data can help companies identify threats that may negatively impact their branding. Brand protection software analyzes public data about a company’s products and services. Product data such as names, descriptions, or prices can be mentioned in reviews, and brands need to ensure that it’s accurate information. [**Gamification software**](https://www.g2.com/categories/gamification) **—** Since monetary incentives aren’t always efficient for motivating reviewers, gamification software provides digital awards and achievements to improve engagement. It uses gaming principles to create competition between users, incentivizing them to write reviews or share and comment on reviews posted by others.