Best Review Management Software - Page 5

How Many Review Management Software Products Does G2 Track?

Total Products under this Category: 347

Category Stats (Sep 2026)

  • Average Rating: 4.62/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ReputationStacker (+0.41%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

Last updated: September 29, 2026

How Does G2 Rank Review Management Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 16,000+ Authentic Reviews
  • 347+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Review Management Software

G2 Grid® for Review Management Software plotting products by satisfaction and market presence

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, ReputationStacker, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=experience-com)

GMBapi.com

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

Average Rating: 4.7/5.0

Total Reviews: 40

How Do G2 Users Rate GMBapi.com?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 4.8/10 (Category avg: 10/10)

Who Is the Company Behind GMBapi.com?

  • Seller: GMBapi.com
  • Company Website:
  • Year Founded: 2020
  • HQ Location: s-Hertogenbosch, NL
  • LinkedIn® Page: www.linkedin.com
    16 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 38% Small, 30% Large

What Do G2 Reviewers Say About GMBapi.com?

AI-generated summary from verified user reviews

Pros
  • Users praise the exceptional customer support of GMBapi.com, highlighting their commitment and assistance for local SEO success.
  • Users commend the ease of use of GMBapi.com, allowing efficient management and quick updates across multiple locations.
  • Users commend GMBapi.com for its efficient review management, simplifying reputation monitoring across multiple clients effortlessly.
  • Users value the time-saving features of GMBapi.com, significantly reducing their manual workload for effective management.
  • Users appreciate the automation capabilities of GMBapi.com, significantly reducing manual workload and enhancing efficiency in managing listings.
Cons
  • Users often face software bugs, but appreciate the quick fixes and responsive support team addressing issues.
  • Users experience occasional technical issues, but the responsive support team quickly resolves glitches and bugs.
  • Users note the need for improvements in recommendations for actions to boost competitive scores on GMBapi.com.
  • Users find limited customization options frustrating, especially regarding bulk uploads for videos and services.
  • Users find the limited customization options for features like bulk upload hinder their listing management experience.

What Are Recent G2 Reviews of GMBapi.com?

hearBack

HearBack is a review management platform built for local businesses — restaurants, salons, clinics, and service SMBs — that want more 5-star reviews without the risk of negative ones going public. The core mechanism is smart routing. After a customer visit, HearBack sends a personalised review request by SMS, email, or QR code. Happy customers (4–5 stars) are sent straight to your public profile on Google, Yelp, Facebook, or Trustpilot to leave a review. Unhappy customers (1–3 stars) are routed to a private feedback form instead, giving you the chance to resolve the issue directly — before it ends up on a public listing. Key features: • Automated review requests via SMS, email, and QR codes • Sentiment-based routing across Google, Yelp, Facebook, and Trustpilot (more platforms coming) • Branded review landing pages and shareable review links • Multi-location support for businesses with 1–3 sites • Real-time dashboard tracking requests sent, reviews captured, and conversion rate • GDPR-compliant with full opt-out handling HearBack is designed for owner-operators who don't have time to chase reviews manually. By making it easy for satisfied customers to leave reviews — and giving unhappy ones a private channel — businesses lift their public star rating, build social proof, and improve local search rankings on Google Maps and the Local Pack. Free trial available. No setup fees. Cancel anytime.

Average Rating: 5.0/5.0

Total Reviews: 5

Who Is the Company Behind hearBack?

Who Uses This Product?

  • Company Size: 60% Medium, 40% Large

What Are Recent G2 Reviews of hearBack?

RaveCapture

Your products deserve to be shown off by real customers. The best way to do this is by sharing experiences customers have with your products through visual content. Connect with your Ecommerce platform to instantly begin requesting photo and video reviews from customers. Once collected, automatically share reviews with compelling customer visuals on product pages, your dedicated reviews page via our Visual Gallery and on your home page.

Average Rating: 4.2/5.0

Total Reviews: 5

How Do G2 Users Rate RaveCapture?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind RaveCapture?

  • Seller: TrustSpot
  • Year Founded: 2015
  • HQ Location: Birmingham, US
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of RaveCapture?

REVIEWS.AI

Product review monitoring, management and big data analytics, helping today's biggest brands listen to their customers and improve products. Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance.

Average Rating: 4.7/5.0

Total Reviews: 5

How Do G2 Users Rate REVIEWS.AI?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind REVIEWS.AI?

Who Uses This Product?

  • Company Size: 60% Medium, 20% Large

What Do G2 Reviewers Say About REVIEWS.AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the exceptional customer support of REVIEWS.AI, appreciating quick and effective responses to their inquiries.
  • Users value the customizability of REVIEWS.AI, enhancing their experience by tailoring the platform to their specific needs.
  • Users appreciate the efficiency of REVIEWS.AI, saving time and streamlining customer feedback management effortlessly.
  • Users praise the efficiency in feedback management of REVIEWS.AI, significantly streamlining their workflow and enhancing accessibility.

What Are Recent G2 Reviews of REVIEWS.AI?

What Are G2 Users Discussing About REVIEWS.AI?

DemandHub

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

Average Rating: 4.8/5.0

Total Reviews: 58

How Do G2 Users Rate DemandHub?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)

Who Is the Company Behind DemandHub?

  • Seller: DemandHub
  • HQ Location: Mississauga, Ontario
  • Twitter: @DemandHub
  • LinkedIn® Page: www.linkedin.com
    19 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Automotive, Hospital & Health Care
  • Company Size: 95% Small, 3% Medium

What Do G2 Reviewers Say About DemandHub?

AI-generated summary from verified user reviews

Pros
  • Users value the responsive and effective support of DemandHub, appreciating quick issue resolutions and automation.
  • Users appreciate the responsive and effective customer support of DemandHub, resolving issues quickly and efficiently.
  • Users appreciate the ease of use of DemandHub, benefiting from its automation and intuitive interface.
  • Users value the responsiveness and efficiency of DemandHub, appreciating quick issue resolution and time-saving automation.
  • Users appreciate the efficiency of DemandHub, benefiting from quick issue resolution and time-saving automation.
Cons
  • Users express a desire for a 'Dark Mode' feature in DemandHub to enhance their user experience.
  • Users regret the absence of a Dark Mode, which limits customization and usability during low-light conditions.

What Are Recent G2 Reviews of DemandHub?

What Are G2 Users Discussing About DemandHub?

Feedback Company

The Feedback Company lets you gather feedback and turns reviews and customer ratings in an advertisement for your business or shop.

Average Rating: 3.5/5.0

Total Reviews: 4

How Do G2 Users Rate Feedback Company?

  • Retail: 5.0/10 (Category avg: 8.4/10)
  • E-commerce: 5.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Feedback Company?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Do G2 Reviewers Say About Feedback Company?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use of Feedback Company beneficial for quickly submitting requests and setting alerts.
Cons
  • Users report technical issues such as camera freezes and the absence of a blue indicator light affecting usability.

What Are Recent G2 Reviews of Feedback Company?

What Are G2 Users Discussing About Feedback Company?

Jooice

Jooice is an easy-to-use app that allows you to amplify your business' online presence from a single place. Optimize your online listings, manage your reputation and engage with social media. Jooice AI provides recommendations to beat out your competitors and automatically draft responses to customers. Try a free 7-day trial today to see how Jooice can improve your marketing and save you time. Get discovered online, engage with customers and improve your reputation. Leverage Jooice AI to improve your marketing and make your life easier. Stay on top of your business' performance with real-time alerts and reports. Jooice's dedicated customer support ensures you'll always have the help you need. Jooice integrates with all of the major websites, apps and platforms (Google, Facebook, Instagram, Yellow Pages, Angi, etc). Jooice's easy setup wizard lets you post your business quickly across the internet and easily manage your online reputation.

Average Rating: 4.6/5.0

Total Reviews: 11

How Do G2 Users Rate Jooice?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind Jooice?

  • Seller: Webidoo
  • Year Founded: 2017
  • HQ Location: Milano, IT
  • LinkedIn® Page: www.linkedin.com
    360 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 91% Small, 9% Medium

What Do G2 Reviewers Say About Jooice?

AI-generated summary from verified user reviews

Pros
  • Users enjoy the centralized management of Jooice, which simplifies project tracking and enhances team collaboration effortlessly.
  • Users appreciate the ease of use of Jooice, finding navigation simple and management efficient across platforms.
  • Users appreciate Jooice for its clarity and simplicity, enhancing project management and team collaboration efficiently.
  • Users love the automation features of Jooice, streamlining workflows and enhancing team collaboration effortlessly.
  • Users value the seamless sharing features of Jooice, enhancing collaboration and simplifying productivity across teams.
Cons
  • Users find the linking process slow, requiring multiple attempts to connect accounts like Facebook and Instagram.
  • Users find the difficult learning curve challenging, struggling to keep up with new features of Jooice.
  • Users struggle with difficult navigation, finding it hard to learn new features and stay updated.
  • Users find the setup process challenging, but customer support is responsive and helpful in providing necessary clarifications.
  • Users dislike the requirement of business accounts for linking Facebook and Instagram, which complicates posting options.

What Are Recent G2 Reviews of Jooice?

Opinew Product Reviews

Opinew is a Shopify application that collects product reviews with the option to add photos and videos from customers. We let you import from Amazon, Aliexpress, and Ebay, making it easy to get started. Opinew is optimized for Shopify - our technology ensures that our reviews app doesn't affect your page load speeds - we don't make any requests on a page open. Review Generation - Schedule Email & SMS requests to ask your customers to leave a review - Order printed review requests to be sent along with your customers' orders - Direct from the product widget - Create questions & answers to better inform your customers. Import Reviews - From Amazon, Ebay, AliExpress - From Oberlo, Spreadr, Importify, Dropified - From other review applications - In 1-click using our Chrome Extension Widgets - Product reviews, - Star ratings - Footer badge - All reviews page - Review Pop-Up Marketing & Upselling: - Create coupons to incentivize your clients to leave a review - Google Shopping integration - Use our advanced Analytics dashboard to take better decisions based on your customers' behaviors

Average Rating: 4.9/5.0

Total Reviews: 4

Who Is the Company Behind Opinew Product Reviews?

  • Seller: Opinew
  • Year Founded: 2018
  • HQ Location: Glasgow, GB
  • Twitter: @Opinew
    355 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 75% Small, 25% Medium

What Are Recent G2 Reviews of Opinew Product Reviews?

What Are G2 Users Discussing About Opinew Product Reviews?

Trustist Reviews

We know that it can be hard to keep up with reviews when you're busy running a business. That's why we built Trustist, to make review management a breeze. Not only does it allow you to collect reviews from anywhere, but it also automatically posts 4 - 5 star reviews instantly to social media, so potential customers can see what people are saying about your company. Trustist also makes it easy for your customers to leave reviews. All they have to do is scan a QR code or click on our review link and they're good-to-go. No more hunting down email addresses or trying to remember where you put that pesky business card! We know that every star counts, so Trustist automatically aggregates all of your reviews from any platform into a single display on your site. We then display those all-important stars for the webpages of your business website in the organic Google search results to ensure that you stand out against competitors. All of your business reviews can then be monitored, managed and reported-on in one place, using the Trustist dashboard.

Average Rating: 4.6/5.0

Total Reviews: 4

How Do G2 Users Rate Trustist Reviews?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)

Who Is the Company Behind Trustist Reviews?

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of Trustist Reviews?

What Are G2 Users Discussing About Trustist Reviews?

TrustLoop

TrustLoop is a reputation management software powered by AI that helps software and other digital products as well as small business manage feedback and improve reviews.

Average Rating: 5.0/5.0

Total Reviews: 4

How Do G2 Users Rate TrustLoop?

  • Retail: 9.4/10 (Category avg: 8.4/10)
  • E-commerce: 8.9/10 (Category avg: 8.5/10)

Who Is the Company Behind TrustLoop?

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of TrustLoop?

Aiplex Bridge

AiPlex Bridge is an all-encompassing Omnichannel Customer Experience Management Platform designed to foster long-lasting connections with customers through 25+ digital channels. As India's sole Digital-First Comprehensive Online Reputation Management (ORM) Platform, it enables businesses to effectively listen to customer feedback, comprehend their needs, engage in meaningful interactions, and cultivate enduring relationships. With features such as Digital Removal, Social Listening, Response Management, Review Management, Analytics, and a Digital Command Centre, all integrated into a single platform, AiPlex Bridge empowers businesses to streamline their digital presence and enhance their overall customer experience.

Average Rating: 4.5/5.0

Total Reviews: 3

How Do G2 Users Rate Aiplex Bridge?

  • Retail: 8.3/10 (Category avg: 8.4/10)
  • E-commerce: 8.3/10 (Category avg: 8.5/10)

Who Is the Company Behind Aiplex Bridge?

Who Uses This Product?

  • Company Size: 67% Medium, 33% Small

What Do G2 Reviewers Say About Aiplex Bridge?

AI-generated summary from verified user reviews

Pros
  • Users value the centralized management of Aiplex Bridge, enjoying a one-stop solution for all social media platforms.
  • Users value the one-stop solution provided by Aiplex Bridge for managing all social media platforms efficiently.
  • Users love the one-stop solution Aiplex Bridge provides for all social media platforms, enhancing their productivity.

What Are Recent G2 Reviews of Aiplex Bridge?

Bravo Video

Bravo enables marketers to instantly capture video from customers, users and fans - right over the web. Companies such as Indeed, Act-On Software and Pearson are using Bravo to launch user generated video campaigns, including video testimonials, video contests, customer stories, product reviews and more. Loved for its beautifully simple interface, Bravo can capture video from any browser, smartphone or tablet.

Average Rating: 4.0/5.0

Total Reviews: 3

How Do G2 Users Rate Bravo Video?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Bravo Video?

  • Seller: Bravo Video
  • Year Founded: 2011
  • HQ Location: St. Charles, US
  • Twitter: @BravoVideo
    35 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Bravo Video?

What Are G2 Users Discussing About Bravo Video?

GetReviews.ai

GetReviews.ai is a review funnel optimized to generate reviews on Amazon, Walmart.com, Shopify, and more.

Average Rating: 4.3/5.0

Total Reviews: 3

How Do G2 Users Rate GetReviews.ai?

  • Retail: 10.0/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)
  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 3.3/10 (Category avg: 10/10)

Who Is the Company Behind GetReviews.ai?

  • Seller: GetReviews.ai
  • Year Founded: 2020
  • HQ Location: Seattle, US
  • Twitter: @getreviewsai
    5 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Large, 33% Medium

What Are Recent G2 Reviews of GetReviews.ai?

What Are G2 Users Discussing About GetReviews.ai?

Morevago

It’s like a “Get New Customers” widget for your website. We help businesses easily showcase their best reviews on their website to become the business new customers trust! On average, Morevago customers see a 34% increase in new customers from their website in only 30 days!

Average Rating: 4.8/5.0

Total Reviews: 3

How Do G2 Users Rate Morevago?

  • Retail: 9.2/10 (Category avg: 8.4/10)
  • E-commerce: 10.0/10 (Category avg: 8.5/10)

Who Is the Company Behind Morevago?

  • Seller: Matt Staton
  • Year Founded: 2017
  • HQ Location: United States
  • Twitter: @morevago
    144 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 67% Small, 33% Medium

What Are Recent G2 Reviews of Morevago?

What Are G2 Users Discussing About Morevago?

MyPlace

MyPlace is the guest engagement platform for multi-unit restaurant groups, hotels, bars, and entertainment venues. It captures every guest automatically through guest WiFi, POS, reservations, and QR touchpoints. Emails are verified in real time, so your list is clean from day one. Every guest is then asked for a Google or TripAdvisor review at the right moment, automatically, with no staff involvement. Guest profiles sync in real time to Mailchimp, Klaviyo, HubSpot, and Facebook Custom Audiences, so your own campaigns get smarter. MyPlace works with UniFi, Meraki, Cisco, Ruckus, and Aruba networks, manages every location from one dashboard, and starts at $49/month per location.

Average Rating: 4.9/5.0

Total Reviews: 13

How Do G2 Users Rate MyPlace?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • What is your organization's estimated ROI on the product (payback period in months)?: 1.7/10 (Category avg: 10/10)

Who Is the Company Behind MyPlace?

  • Seller: MyPlace
  • Year Founded: 2017
  • HQ Location: 36 Baggot Street Upper, Dublin, D04 R6Y6
  • Twitter: @myplaceconnect
    713 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 92% Medium, 85% Small

What Are Recent G2 Reviews of MyPlace?

Subhransu Sahu
SS
Researched and written by Subhransu Sahu
Updated April 10, 2026