DemandHub Reviews & Product Details

We love how the chatbot chat turns into a text message thread so the client does not need to stay on our website in order to get their questions answered or appointment booked! Customer support is really responsive and helpful. Review collected by and hosted on G2.com.

So far so good with everything we have seen. No complaints here. Review collected by and hosted on G2.com.

Easy UI to navigate and no repeating calls to upsell on different packages! Having the chat support available is great as well. Review collected by and hosted on G2.com.

I wish there was a 'Dark Mode' available! Review collected by and hosted on G2.com.

If you're a JaneApp user, there's no other reputation management software I felt was most advantageous. I've looked at all the competitors, in fact, I had a trial with a direct competitor who tried to strong-arm me into a year-long contract after canceling within the guidelines of their offer. DemandHub was who I pivoted to afterwards and they were not only patient with me while I was getting charged 450+ dollars from the other company for two months but they also helped me navigate the process of canceling with the other group. DemandHub has all the tools you need and it's very easy to use. I use it all the time to communicate with clients and respond to reviews. Review collected by and hosted on G2.com.

Really the only thing I notice about DemandHub compared to the other products is the aesthetic which I'm not really all that concerned about when picking a product. The goal is get reviews and it works really well for that. Review collected by and hosted on G2.com.

Keep communication with the patients it's super easy and allows to speed the processs any time a quick information needs to be share with them. Review collected by and hosted on G2.com.

When scheduling a message to be sent to a group of patients it only allows you to have a ceirtain amount of characthers and if you exced it the message will be send divide in multiple text messages and it doesn't looks good. It will help if they could let you add more words to the message without that happening. Review collected by and hosted on G2.com.

I like the fact that I get immediate notification when a customer is looking to buy a new car or has a question about their existing vehicle. I can reply in a prompt manner that ensures the customer is satisfied with the result. The system improvements are also frequent and they listen to the needs of their clients. Review collected by and hosted on G2.com.

That when I check a message or reply to it, even if it isn't closed yet, it still shows (1) on my browser, so I don't know if there is a new contact or if it is just an open contact. Review collected by and hosted on G2.com.

Demandhub has some really useful features all in one place rather than having multiple for a business. We really like the capability to see all incoming messages from our social media, website, and client messages all in one place. As well as out client review messages and reminders being automatic. Review collected by and hosted on G2.com.

We do wish that sending messages to multiple contacts at once would be a little more user-friendly. Review collected by and hosted on G2.com.

Fast tool to reach out people from a distance Review collected by and hosted on G2.com.

Nothing i like it alot because it allows me to connect Review collected by and hosted on G2.com.

Their customer service is top notch! I've also really enjoyed the ease of communicating with our clients and I've found the service to be a real value add for our team and customers. Review collected by and hosted on G2.com.

I'd love the ability to customize the web chat bot on the website. Review collected by and hosted on G2.com.

DemandHub has greatly helped increase my Google Reviews. Their quick chat widget added another helpful piece to my website and has led to several new leads. Review collected by and hosted on G2.com.

Nothing, their customer service is helpful and easy to get in touch with. I wish it was not a yearly commitment is the only thing. Review collected by and hosted on G2.com.

It's easy and able to do quick communication with the secure messages.

Everybody are supposed to react with it and get to know who gets the information or not. Review collected by and hosted on G2.com.

When someone put the messages and once opened, it's hard to find which one was the one I haven't read yet. If there is a option of make it as "unread" button would be helpful Review collected by and hosted on G2.com.