Payroll Software software buying insights at a glance

Payroll software helps organizations calculate wages, manage tax withholdings, and deliver employee pay accurately and on schedule. These systems allow payroll teams to automate recurring payroll processes, generate payslips, track deductions, maintain records, and coordinate payroll data across HR, finance and accounting systems. As businesses manage distributed workforces, evolving compliance requirements, and higher expectations for payroll accuracy, payroll software is becoming essential infrastructure for organizations that want to run payroll efficiently and reduce administrative risk. Organizations typically adopt payroll software to simplify payroll administration, reduce manual calculations, and provide employees with clearer access to pay information. Across G2 user reviews, buyers frequently highlight benefits such as intuitive payroll workflows, strong employee self-service features, and streamlined payroll administration that reduces HR overhead. The top payroll software companies and payroll software vendors stand out when they combine reliable payroll processing, strong compliance support, and integrated HR functionality. In practice, the most effective payroll platforms function as an operational hub that connects payroll processing, employee records, time tracking, and reporting within a single environment. Pricing varies depending on company size, payroll complexity, geographic coverage, and whether the platform includes broader HR or workforce management features. Many payroll software vendors offer tiered subscription plans or per-employee pricing models, while some top payroll systems combine base subscription fees with add-ons for compliance services, benefits administration, or global payroll capabilities. Organizations evaluating payroll software and payroll platforms often also factor in implementation support, reporting capabilities, and long-term administrative effort when estimating the total cost of ownership. Top 5 FAQs from software buyers: How do payroll systems improve processing accuracy and compliance? What features should teams evaluate when choosing the best payroll software? How well do payroll platforms integrate with HR and time-tracking systems? What level of automation do payroll software solutions offer for tax filing and reporting? How scalable is payroll software for multi-state organizations? G2's top-rated Payroll software, based on verified reviews, include RUN Powered by ADP, Gusto, Rippling, Deel Payroll, and UKG Ready.

What are the top-reviewed Payroll Software on G2?

RUN Powered by ADP Number of Reviews: 3,488 Satisfaction: 100 Market Score: 99 G2 Score: 99 Gusto Number of Reviews: 5,357 Satisfaction: 100 Market Score: 82 G2 Score: 91 Rippling Number of Reviews: 6,632 Satisfaction: 100 Market Score: 81 G2 Score: 91 Deel Payroll Number of Reviews: 3,689 Satisfaction: 100 Market Score: 72 G2 Score: 86 UKG Ready Number of Reviews: 1,387 Satisfaction: 89 Market Score: 82 G2 Score: 85 Satisfaction reflects user-reported ratings across factors such as ease of use, feature fit, and support quality. (Source 2) Market Presence scores are calculated based on review volume, third-party signals, and overall market visibility. (Source 2) G2 Score is a weighted composite of Satisfaction and Market Presence. (Source 2) Learn how G2 scores products. (Source 1)

What I Often See in Payroll Software

Feedback Pros: What Users Consistently Appreciate Intuitive navigation with powerful search and built-in support access “For the most part, the site is easy to navigate with the main menu on the left. The search bar in the top middle of the page is exceptional at finding what I'm looking for. For example, I couldn't find where to update my banking info on the menu, but the search bar found it no problem. I also like that the chat feature is always in the bottom-right corner for customer support help if I need it. The integration with our HR and 401k is very helpful.” - Greg B., RUN Powered by ADP review Highly organized interface with seamless web and mobile experience “Everything about the platform is extremely easy to use and clear-cut. It is very organized, and I have never had any trouble finding my way around the site. I use Gusto very frequently to track my paychecks, new work documents, and review my information. I also like that you are able to see all employees of the company and who their manager is, as well as their current role at the company. The platform's look is very organized and polished. I also love that the mobile app is just as easy to use as the web browser! That is absolutely not always the case with these platforms.” - Laura G., Gusto reviews Centralized employee dashboard for PTO, payslips, and self-service HR tasks “I use Deel regularly as our company's internal HR portal, and the best part is just having everything in one single place. I can easily request my time off, check my remaining PTO balance, and download my monthly payslips without ever having to bother HR. The dashboard is really clean and super easy to navigate as a regular employee” - Afzal M., Deel Payroll review Cons: Where Many Platforms Fall Short Implementation delays and communication gaps during payroll onboarding “One area that could be improved in Rippling is the implementation experience, particularly for India payroll. There were a few instances where timelines shifted, leading to back-and-forth communication and follow-ups to complete certain configurations. More proactive communication, clearer implementation milestones, and stronger adherence to deadlines would help make the onboarding process smoother for customers.” - Aarthee S., Rippling review Complex system configuration and learning curve for HR teams during adoption “UKG Ready is solving several operational and compliance challenges by centralizing our HR processes into one integrated system. It streamlines full-cycle recruitment, onboarding, time and attendance, payroll, and employee record management, eliminating the need for multiple platforms and reducing manual data entry. This has benefited us by improving data accuracy, ensuring compliance, increasing visibility into workforce metrics, and saving significant administrative time. Managers and HR staff can access real-time information, track employee credentials and documentation, and address issues proactively. Overall, UKG Ready has increased efficiency, strengthened compliance, and allowed our team to focus more on employee support and organizational needs rather than administrative tasks.” - Benedick N., UKG Ready review Inconsistent payroll report exports requiring frequent manual adjustments “Their reports are inconsistent. I export the CSV files every payroll, and the order of the accounts changes depending on things like holidays, double overtime, etc. That means I have to go in and manually edit the files each time. I also don’t like that time clock support ends fairly early for those of us in PST.” - Janet V., RUN Powered by ADP review

Page 3 | Best Payroll Software: User Reviews from November 2026

OnPay

OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Excellent” by PCMag. With OnPay, you can run payroll in minutes, automate federal and state tax calculations and filings, and reduce compliance risks with built-in accuracy. Employees can access their own pay stubs, tax documents, and personal information through self-service tools, which helps reduce administrative work for business owners and HR teams. The platform also makes it easy to streamline HR processes, manage employee records, and offer top-tier benefits in all 50 states. Payroll essentials start at just $49 plus $6 per worker per month. This includes full-service payroll processing, automated tax filings, year-end forms, and seamless integrations with popular accounting software like QuickBooks and Xero, as well as leading time-tracking tools. OnPay also provides onboarding support and account migration at no additional cost, making it easy to switch from another payroll provider. For businesses that need more advanced tools, OnPay offers flexible add-ons to expand your capabilities: HR Add-on: Includes employee self-service tools, custom org charts, and enhanced HR workflows to manage your team smoothly. Time Tracking Add-on: Built for hourly teams, this allows you to create site-specific time clocks, set custom overtime and break rules, and let employees clock in/out or submit timesheets. Supervisors can review, edit (with full audit logs), and approve hours — which automatically sync directly into payroll — while also handling PTO requests and management. You can also add integrated benefits, a 401(k) plan, pay-as-you-go workers’ compensation, live HR support (powered by HR industry leader Mineral), and state-by-state compliance alerts and other compliance resources.

Average Rating: 4.8/5.0

Total Reviews: 418

How Do G2 Users Rate OnPay?

Has the product been a good partner in doing business?: 9.7/10 (Category avg: 8.7/10)
Performance and Reliability: 9.8/10 (Category avg: 8.7/10)
Scalability: 9.6/10 (Category avg: 8.7/10)
User, Role, and Access Management: 9.5/10 (Category avg: 8.7/10)

Who Is the Company Behind OnPay?

Seller: OnPay, Inc.
Company Website:
Year Founded: 2011
HQ Location: Atlanta, GA
LinkedIn® Page: www.linkedin.com
190 employees on LinkedIn®

Who Uses This Product?

Who Uses This: Owner, President
Top Industries: Accounting, Non-Profit Organization Management
Company Size: 96% Small, 3% Medium

What Do G2 Reviewers Say About OnPay?

AI-generated summary from verified user reviews

Pros

Users value the ease of use of OnPay, enjoying accessible payroll processing from anywhere with a simple interface.
Users value the exceptional customer support from OnPay, highlighting prompt assistance and user-friendly service throughout their experience.
Users value the excellent customer support from OnPay, which simplifies payroll processes and enhances overall user experience.
Users commend OnPay for its easy onboarding, highlighting exceptional customer service and seamless transitions.
Users commend OnPay for its exceptional onboarding support, making payroll processes smooth and efficient without prior accounting knowledge.

Cons

Users are frustrated with poor customer support, experiencing long wait times and overwhelming communication from the start.
Users desire a time clock feature in OnPay, expressing the need for more automation in payroll processing.
Users express frustration with poor support services from OnPay, citing long wait times and unreliable assistance.
Users experience integration issues with OnPay, particularly with Quickbooks and scheduling software compatibility.
Users express concerns about inadequate verification processes causing delays and confusion during sign-up and payroll approval.

What Are Recent G2 Reviews of OnPay?

"Simple, Fast Payroll with great pricing!"

Rating: 4.5/5.0 stars

— Verified User in Health, Wellness and Fitness

Best Payroll Software - Page 3

How Many Payroll Software Products Does G2 Track?

Category Stats (Nov 2026)

How Does G2 Rank Payroll Software Products?

G2 Grid® for Payroll Software

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