What do users say about RemoFirst?

The RemoFirst team has always been friendly, responsive, and pleasant to work with. Unfortunately, good communication alone is not enough when execution and guidance are lacking. Review collected by and hosted on G2.com.

Throughout our experience, we often received inconsistent information across the platform and local legal guidance. In several cases, critical questions remained unresolved for weeks, forcing us to assess risks and verify information independently rather than relying on our EOR provider.

Employees also reported a cumbersome expense reimbursement process, with requests sometimes sitting without updates for extended periods before eventually being approved without explanation.

As a company hiring in countries where we do not have legal entities, we need a provider that reduces complexity and risk. Our experience was the opposite: processes felt slow, and I found myself investing significant time in follow-ups, oversight, and validation.

Ultimately, we decided to discontinue our partnership because we could not rely on RemoFirst to provide the level of operational and legal support we expected from an EOR provider. The service added friction rather than reducing it. Review collected by and hosted on G2.com.

As a contractor in Colombia, what I value most about RemoFirst is the simplicity of the onboarding process and payment management. The platform is intuitive and easy to use, without bureaucratic complications.

Customer support is exceptional - they always respond quickly when I have questions about my contract or documentation. Payments are punctual and transparent, with no surprises regarding exchange rates or hidden fees.

Additionally, they completely handle legal and tax compliance, which gives me peace of mind and allows me to focus on my work without worrying about complex administrative or legal aspects. Review collected by and hosted on G2.com.

So far, I haven't had any problems with RemoFirst. Everything has worked correctly from onboarding to monthly payments. I haven't heard any complaints from other contractors in my situation either. If I had to suggest something, it would be to maintain this same quality of service as they grow. Review collected by and hosted on G2.com.

The employee portal has a clear, intuitive interface: onboarding started with a well-structured checklist of the documents and steps I needed to complete (portal activation, right-to-work documents, employment agreement, profile activation), so the user experience was straightforward from day one. Uploading the required documents was quick and easy. The onboarding support was responsive: my onboarding manager replied to my questions within about a day, and my salary details were displayed correctly from the start. Review collected by and hosted on G2.com.

The main area for improvement is having a single place to follow questions, answers and progress. Communication happened only by email, there was no shared view of open questions and their status, and replies sometimes came from a different team than the one I had addressed. As a result, I often could not tell what was happening or when to expect a result, and I followed up several times. Some processes, including right-to-work and contract preparation, took longer than I expected, and the portal showed no status or timeline. Questions about work authorization also took a while to resolve. Suggestions: one shared thread or ticket view per employee with visible statuses and expected dates, and a short country-specific FAQ on common work authorization questions, which would shorten these cycles considerably. Review collected by and hosted on G2.com.

What I like most about RemoFirst is how simple and well-organized the platform feels. The onboarding process was smooth, and the interface is easy to navigate. It’s also really convenient to have all my employment information and documents stored in one place. Overall, my experience has been straightforward, clear, and user-friendly. Review collected by and hosted on G2.com.

So far, I haven’t run into any major issues. If I had to point out one area for improvement, it would be adding more onboarding guides and resources for new users, so it’s easier to understand all of the platform’s features. I’m still new to using the platform, so that kind of support would be especially helpful. Review collected by and hosted on G2.com.

What I like most about RemoFirst is that it centralizes everything I need in one place. I used the platform to complete my onboarding, review my contract, upload the required documents, and track payment-related information without having to dig through emails. The interface feels clean and intuitive, so it’s easy to find the sections I need and finish tasks quickly. I also appreciated how straightforward the onboarding process was, and the dashboard stayed responsive the whole time I used it. Overall, having contracts, documents, and payment information available in a single portal made the administrative side of working with an international company far more organized and efficient. Review collected by and hosted on G2.com.

Overall, my experience has been positive, but there are a few areas where the product could be improved. During onboarding and document verification, it wasn’t always clear what stage my submission was at, so more detailed status updates and timely notifications would be helpful. I’d also appreciate a more comprehensive help center that answers common questions, so users can resolve straightforward issues without needing to contact support. In addition, integrations with widely used productivity and accounting tools would make it easier to manage workflows without constantly switching between multiple platforms. Review collected by and hosted on G2.com.

The whole process is smooth and easy to follow. As someone who has been working remotely for years, I find this to be a great solution for remote employees. I just started using it so I cannot yet tell if it's worth it, this question should be asked maybe 3 months later?:) I just started using it so I cannot yet tell if it's worth it, this question should be asked maybe 3 months later?:) I just started using it so I cannot yet tell if it's worth it, this question should be asked maybe 3 months later?:) I just started using it so I cannot yet tell if it's worth it, this question should be asked maybe 3 months later?:) Review collected by and hosted on G2.com.

I’ve only just started using Remofirst, so I haven’t noticed any flaws yet. So far, though, it’s been really great. Review collected by and hosted on G2.com.

The platform was functional and allowed us to hire an employee in Finland without setting up a local entity. Review collected by and hosted on G2.com.

Our biggest concern was the lack of communication and transparency during an employee termination. We were invoiced for legal fees and a settlement that had been agreed without our prior involvement. Despite several months of discussions, we were not satisfied with the contractual explanation or the lack of supporting documentation. We also experienced long response times throughout the dispute. Review collected by and hosted on G2.com.

What I like best about RemoFirst is its clean and intuitive interface, which makes it easy to navigate even for first-time users. The onboarding process is well organized, and completing employment-related documentation is straightforward. I also appreciate that important information is centralized in one place, reducing the need to switch between multiple tools. The platform performs smoothly, pages load quickly, and the overall user experience feels polished and reliable. Whenever I needed guidance, the instructions and support resources made the process easy to follow. Overall, RemoFirst simplifies international employment and HR-related workflows while providing a seamless and efficient experience. Review collected by and hosted on G2.com.

I haven’t encountered any major issues while using RemoFirst. If I had to suggest improvements, they would be to add more customization options, make navigation clearer in certain sections, and offer more in-app guidance for new users as they get started. Overall, these feel like minor enhancements rather than significant drawbacks. Review collected by and hosted on G2.com.

What I like best about RemoFirst is that it provides a simple and user-friendly platform for managing payroll and timesheets. It's easy to submit my timesheets, track my pay, and access important employment information in one place. The onboarding process was straightforward, and the platform makes it convenient to manage everything efficiently. Review collected by and hosted on G2.com.

I don't have any major complaints so far. If I had to suggest one improvement, it would be providing faster support response times and more detailed notifications about payroll and timesheet updates, so employees can stay informed more easily. Review collected by and hosted on G2.com.

From the time of Hiring process itself, RemoFirst was always very responsive and clarifying my queries, even though the responder changed, I did not feel much difficulty. Apart from this they do share Timely updates via Email and everything seems to be in order. Review collected by and hosted on G2.com.

Its been only 4 months working with them, did not feel anything disturbing or off track, so its going good as of now. Review collected by and hosted on G2.com.